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October 2021 Articles
Departments
Ask Alesia: From Beauty Queen to Home Service Franchise Owner? YES!
This is a wonderful time for women to become franchise owners. Female ownership is on the rise and will continue to be. There are diverse opportunities for women across all sectors, and we see women who have been held back in corporate life able to excel in franchise ownership – without restrictions! By Alesia Visconti
Encore Salon Suites: Patrice McKinney: The Path to Personal and Financial Freedom
Encore Salon Suites is a proven salon studio concept currently operating two corporate franchise locations and one franchise location. Encore has a valuable offering that both owners and tenants love. By Nancy E. Williams
Grand Welcome: Franchisee of the Month: Steven Brown
Upon leaving the military in 2020, Steven Brown dabbled in short-term rentals before exploring additional options. That’s when he stumbled on Grand Welcome – and was immediately captivated. By Lizzy Yeserski
N-Compass TV: A Day in the Life of a Franchisee: Talent and Guidance Lead to Success
Early in his career, Larry Salice was told he was a natural-born salesman. He has the gift of the gab and instinctively knew he could have a bright future in sales. “I was looking for a business where I could be in control of my career…” said Salice. By Elice Morgenson
Golden Heart Senior Care: Trust the Franchise System: It Works
With today’s health concerns and economy, older adults are choosing to live in their homes. Golden Heart Senior Care is a full-service, in-home care agency that provides much-needed support to seniors and meets their needs from within their homes. By Rose Mango
Women in Franchising: Choosing to Own a Business, With Intent
Whether you are 28, 42 or 56, if you are considering a franchise now, choose with intent. If you are looking to provide a service that is not available in your market, you may choose to offer solutions to a specific and targeted age: young adults, working parents, or those in the sandwich generation – still raising their kids but helping to care for their aging mom or dad. By Dawn Abbamondi
Naturals2Go: Tremendous Growth in Only Four Years
After being a homemaker for over 20 years, Cathy Kidd earned an accounting degree at the age of 47 and worked in small-business accounting. Shortly after, she attended Veteran Women Igniting the Spirit of Entrepreneurship (V-WISE), and the seed was planted to start her own business in Birmingham, Alabama. By Nancy E. Williams
Rachel’s Kitchen: Building a Culinary Empire
An innovative businesswoman with an ambitious culinary passion, Debbie Roxarzade has been a leader in the restaurant industry for more than two decades. By Jessica Jones
Rita’s Italian Ice: Ice, Custard, Happiness
Linda Chadwick, president and CEO of Rita’s Italian Ice, has been in the franchise industry for over 30 years. What started as a team member position years ago, working on a sandwich board for Burger King, resulted in a love of the industry and so much more. By Cindy Charette
Huntington Learning Center: Want to Be Your Own Boss?
It’s no secret that women make great business leaders. And while the number of women in leadership positions is on the rise, the truth is there’s still work to be done in many industries for women to get ahead. Franchising, however, is one area where women can shift that balance. By Anne Huntington Sharma
Lemon Tree Hair Salons: A Cut Above
Ninety percent of beauty salons are owned by women, according to the National Women’s Beauty Council Annual Report, and Lemon Tree Hair Salons makes it very clear as to why the hair care services industry is such a rewarding business for all, especially women. By Brianna Bohn
DEA Music & Art: Students Are Taught to Dream Big
As a businesswoman and educator, Magi Kapllani understands the importance of dreaming big. Kapllani, CEO and founder of DEA Music & Art, started out by offering performing arts lessons in her living room. Once her roster expanded, she knew she could have an even greater impact on children in her community. By Brianna Bohn
1Heart Caregiver Services: Continuing to Grow With a Strong Leader at Its Helm
A female-founded, in-home care agency that helps meet the health-care needs of senior citizens and other adults, 1Heart Caregiver Services is poised for growth and expansion. By Brianna Bohn
Mosquito Sheriff: Never Give Up
After starting Patrice & Associates, a talent acquisition firm, Patrice Rice’s passion for animals inspired her to take on another business venture and to create Mosquito Sheriff. Mosquito Sheriff is the only company using a nontoxic, all-natural barrier spray. By Elice Morgenson
Mad About MADabolic
The MADabolic workout relies on intentionally crafted work-to-rest ratios. Backed by science, MADabolic’s signature intervals burn fat, maximize strength, and build lean muscle. And it’s the industry’s first and only strength-driven interval training franchise. By Lizzy Yeserski
Mr. Transmission/Milex: Women Rocking the automotive world
As a part of the Moran Family of Brands, one of the largest automotive aftermarket franchisors in the nation and abroad, Mr. Transmission/Milex continues to have a tremendous impact on the automotive-repair and maintenance-services industry, even as the pandemic and the semiconductor chip shortage impact car owners. By Brianna Bohn
Medi-Weightloss: From Patient to Franchisee
Annie Miller, a wife and busy mother of two, also has a background in law, owns multiple businesses and is involved in real-estate development and investments with her family. By Cindy Charette
Home Helpers Home Care: The Strength and Determination of a Single Mother
Emma Dickison, of Home Helpers Home Care, has been president since 2008 and assumed the title of CEO in 2016. Dickison’s 32-year history in franchising has allowed her to be a part of three wonderful franchise organizations, for which she is very grateful. By Cindy Charette
iCode Anytime
The creators of iCode have designed a new program, iCode Anytime, that can complement even the busiest school year schedules. The program launched in mid-September as a self-paced, instructor-assisted program framed around game development. By Elice Morgenson
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Global Financial Training Program: From Student to Finance Business Owner
Spencer Sessions graduated from Utah State University with a master’s degree in mechanical and aerospace engineering. After graduating, he went on to work for the government in Idaho Falls, Idaho for several years. By Cindy Charette
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FranServe: Women-Owned Franchises Continue To Surge
According to recent data from the research firm Franchise Business Review, 32% of all new franchises opened in the past 24 months are women-owned – a promising surge that serves as a good predictor for the future of franchising. By Jessica Jones
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Christina Chambers of InXpress Tells All
InXpress, the leading B2B franchise in the booming shipping and logistics industry, is dedicated to serving consumers with a people-first, service-based philosophy. We sat down with Christina Chambers, InXpress Americas chief development officer, to learn more. By Lizzy Yeserski
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Jabz Boxing: Mother-Daughter Duo Make the Perfect Pair
As the newest co-owner of the Jabz Boxing studio in Voorhees, New Jersey, Neena Ciallella spends her days doing what she loves most – training her clients in a boutique fitness studio she owns with her mother, Chrissy Ciallella. By Cindy Charette
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Features
Island Fin Poké: Ohana is at the Heart
The Island Fin Poké franchise is a dream realized by Mark Setterington. He wanted to create a fast-casual Hawaiian-style concept that serves delicious, super-nutritious poke bowls of 480-700 calories with 40 grams of protein. By Rose Mango
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D Spot Dessert Cafe: Sweet Opportunity
When Samir Desai founded D Spot Dessert Cafe in 2014, his goal was to create a sweet and memorable atmosphere where family and friends could enjoy a mouth-watering dessert. By Jessica Jones
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Propelled Brands: Woman of Wonder: Catherine Monson
As CEO of Propelled Brands, the parent company of Fastsigns International, the largest sign and visual communications franchisor in North America – along with the recent acquisitions of NerdsToGo, My Salon Suite and Salon Plaza – Catherine Monson is responsible for overseeing the operations of over 950 independently owned and operated franchised businesses in nine countries. By Jessica Jones
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Women Have a Tremendous Impact in the Franchise Industry!
Each year, we reach out to you, our readers, and ask you to nominate a woman franchisor who has gone above and beyond her business’s expectations and has inspired you the most. This year, results left us awestruck. We had more nominations than ever before!
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Fundraising University: Leaving an Indelible Mark on Kids & Communities
In the world of franchising, Fundraising University distinguishes itself by creating positive, long-lasting change in schools and communities. The company’s mission (and business model) revolves around outreach and impacting the lives of local young people nationwide. By Lizzy Yeserski
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1-800 WATER DAMAGE: Get Your Feet Wet With a Rewarding Career in Damage Restoration
Franchise owner, Kevin Krull, has a special relationship with 1-800 WATER DAMAGE. He owns two territories in Ann Arbor, Michigan, the same city where the company’s headquarters is located. By Elice Morgenson
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Hofbräuhaus of America: Unique Food Offering and a Variety of Business Models
Featuring authentic German food and an undeniably festive atmosphere, Hofbräuhaus of America has grown rapidly since launching in the U.S. and franchising in 2005. Well-known for its extensive list of Hofbräu beers, the restaurant is also famous for its Bavarian cuisine, offering Weisswürste sausages, freshly baked pretzels, perfectly breaded Schnitzel, and genuine Käsespätzle – homemade German noodles with Swiss cheese. By Jessica Jones
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Assisting Hands® Home Care: A Family You Can Trust
The Assisting Hands® Home Care leadership team has over 25 years of experience in the health-care industry and business operations, including finance, marketing and home health franchising. Andrew Dahle started his career with Assisting Hands in 2010 at a local office in Nampa, Idaho. By Nancy E. Williams
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Shop Talk
Monetize Your Losses
It is so tempting for a franchisor to only tout what they do well, the good decisions they have made, and the incredible systems they have built. Although it may sound counterintuitive, a big part of the value of experienced brands comes from all the things they didn’t do well over the years. By Tom Spadea
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Tenet Financial Group: Choosing the Right Franchise Funding Method
At Tenet Financial Group, we like to tell our clients that franchise funding is not “one size fits all.” Because of our deep knowledge base and experience, we can attest to this statement and actually create opportunities for franchise buyers to understand every available option through our consultative approach. By Jodi Rowell
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Social Geek Radio: Q4: Serving the Customer
I have no new news to share this month. But I do have some words of encouragement to all franchisees and future small-business owners: Welcome to October. Welcome to The Fourth Quarter of 2021. And, as one of my rock ‘n’ roll heroes once said, Welcome to the Jungle. By Jack Monson
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The First Step
Patrick Laforet, a well-known Canadian franchise expert and author, recently quoted an excerpt from Dr. Martin Luther King Jr.: “Take the first step in faith. You don’t have to see the whole staircase, just take the first step.” By Don Clayton
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First Financial ROBS Plans: At an Entry Point Below $599!
Successfully funding franchisees since 1997, First Financial is your complete source for all your small-business financing needs from SBA Express Loans, equipment leasing, and business acquisition, to Roll-Over Business Start-up (ROBS) plans. By Suzy Granger
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Franchise Business Radio: Timing Isn’t Everything
Tune Into the Franchise Business Radio show to hear about the journey of navigating the process of franchise selection, transitioning into franchise business ownership, and insight on the senior-care sector from a franchisee and franchisor perspective.
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You don’t need big words to be nice or to give good service
I was recently reading what I thought, and hoped, would be a good article on customer service. But I was turned off very quickly. By Nancy Friedman