Columns
BIGGBY COFFEE: Making a BIGG Impact
In addition to being known for its BIGG List of Drinks and scrumptious food offerings served with a smile, BIGGBY® COFFEE does more than satiate caffeine cravings. By Brianna Bohn
Franchisee of the Month: Karen Maslin, Hofbräuhaus of America
Karen Maslin has been a sales manager at Hofbräuhaus in Newport, Kentucky, for almost 17 years. “I think a large part of the reason I have been here so long is because the owners, managers and staff have become family to me,” Maslin said. By Lizzy Yeserski
Schooley Mitchell: Support is the Main Ingredient
When Tim and Kelly Ross talk about their experiences as Schooley Mitchell franchisees, the word “supportive” comes up time and again. By Patty Horansky
N-Compass TV: Untapped Potential
While the number of cable TV and print media advertisements have declined in recent years, the founders of N-Compass TV identified an area of advertising that hadn’t yet been tapped: local businesses. By Kelsi Trinidad
The Alternative Board: Helping Others to Grow
John Mousseau was perusing LinkedIn when he discovered The Alternative Board® in April 2019. “I hit a button, thinking nothing, and I got a call from them the next day,’’ he said. By Patty Horansky
Help Protect the Environment for Our Kids and Pets
Franchise brands that offer aspiring entrepreneurs the option to focus on clients’ kids, pets and the environment continue to grow – but more options are needed in these three industries… By Dawn Abbamondi
Six Pixels Studios: Nurturing Talent With a Creative Outlet
Sarah Miller, a homeschooling mother, was looking for a school-related franchise opportunity when she discovered Six Pixels Studios. She contemplated being a business owner and had her own business grant writing for five years. By Kelsi Trinidad
LIME Painting: LIME: Love, Integrity, Mission & Excellence
At the age of 19, Nick Lopez began painting houses during his summer breaks while attending Michigan State University to help finance his education expenses. Upon graduation, Lopez moved back to his native Denver to create his own painting company and make his mark on the home-improvement industry. By Kelsi Trinidad
All Dogs Unleashed: The Ultimate Canine Experience
Childhood friends Brian Claeys and Travis Lux had a passion for dogs since they were young, but they never imagined it would turn into a rewarding career. It all started in 2007 when Claeys was working in corporate America. With the financial crisis looming, Claeys wanted to ensure he was in control of his own fate. By Shelby Green
The Stanwood Group’s Robert Katz Invests Big in Beloved Philly Area Brands
Robert Katz, managing director of The Stanwood Group, a New Jersey-based franchise development and sales organization, revealed that many of the nation’s next great franchise success stories are right in their own backyard! By Rose Mango
Rita’s Italian Ice: The Scoop on Success
According to a recent report by Grand View Research, the national frozen dessert market was valued at $30.95 billion in 2021 and is projected to rise at a rate of 4.6% by 2030. The study suggests that novelty flavors and product launches will be key drivers for industry growth. By Lizzy Yeserski
Features
Floor Coverings International: Building a Better Business Together
Shelly Sekki found herself unexpectedly out of work after the marketing company she worked at for 20 years replaced her as president with the owner’s son. At this point in her career, Sekki couldn’t see herself working for somebody else, so when franchising was brought to her attention as an option, she wanted to learn more. By Cindy Charette
Assisting Hands® Home Care: A Culture of Family
Assisting Hands® Home Care is a leading nonmedical in-home care agency providing seniors and other homebound individuals with exceptional service and personalized attention. Founded in 2006, the brand prides itself on the training and support it offers to the Family of Franchise Owners, or FOFO®. By Patty Horansky
City Wide Facility Solutions: The Ripple Effect’s Remarkable Impact
When they began their franchise search, Robby and Sandi Armstrong came equipped with extensive backgrounds in sales, marketing and business development. Robby also had felt the itch to continue his family’s legacy of business ownership. After all, he and his wife’s skills were perfect for such an endeavor. By Brianna Bohn
Signworld: Unwavering Dedication to Empowering Owners
Signworld is pleased to announce exciting updates that enhance the experience for its valued owner alliance. As the leading business opportunity provider in the sign industry, Signworld is dedicated to bolstering its proven concept with innovative systems, and its redesigned website does just that. By Nancy E. Williams
Painter Bros: Painting a Picture of Prosperity
Roughly 10 years ago, Zach Tanner was helping launch a painting franchise, when he realized there may be better ways to do it. With just $400 and a ton of ambition, Tanner left to build his own franchise, Painter Bros. By Lizzy Yeserski
All Med Search: Work/Life Balance
At a time when there aren’t enough healthcare professionals to match the demand for healthcare services, All Med Search provides healthcare facilities nationwide with recruiting solutions that place healthcare professionals into these critical jobs. By Kelsi Trinidad
Mr. Transmission/Milex: The Family Behind the Brand
The family culture created by the Moran family began when Dennis and Cele Moran purchased Mr. Transmission in 1990 and entered the franchising world. Barbara Moran Goodrich, a co-founder, continued her family’s illustrious legacy when she was named president of the brand in 1999 when Dennis became ill. Moran-Goodrich purchased the company from her parents in 2010 and now serves as chairwoman and CEO of Moran Family of Brands. By Cindy Charette
Island Fin Poké: The Island Way
Island Fin Poké Co. is leading the way with its implementation of a new high-tech training platform for franchisees and staff. “We’re converting all of our training to e-learning and virtual reality,” announced President and CEO Mark Setterington. “This is a game changer.” By Cindy Charette
Global Financial Training Program: Solid Business Opportunity, Quick Path to Earnings
Global Financial Training Program teaches its students how to secure commercial loans for businesses that have been turned down by banks. Unlike a franchise, the program is a lucrative business opportunity with a one-time investment of $19,950. There are no royalties, territories, overhead or additional fees. By Patty Horansky
Blue Kangaroo Packoutz: The White Knight Who Comes to the Rescue
Since 2021, Blue Kangaroo Packoutz has revolutionized the cleaning and restoration services industry. When a homeowner or business experiences significant damage as a result of fire, water or mold, the contents of a room or building need to be removed. By Nancy E. Williams
FranServe’s Magical Convention
From July 9 through 12, the Walt Disney World Yacht Club Resort in Lake Buena Vista, Florida, came alive with hundreds of FranServe Affiliate Franchise Consultants, franchisors and special guests for the annual FranServe Convention and Expo. By Nancy E. Williams
Shop Talk
Legal: How Much Money Can I Make?
At some point, everyone involved in franchise development is going to be asked this question by a prospect. It is not unreasonable for a prospective franchisee to want to know the answer. By Tom Spadea
Communication Isn’t Always About Words
Communication extends far beyond words. Some of the most important methods of communication encompass gestures, facial expressions, body language and even silence. As salespeople, we need to understand nuances of nonverbal cues, which will significantly enhance our ability to communicate effectively and build stronger relationships. By Nancy Friedman
Mistakes, Experience and Theory
A FranServe Certified Franchise Consultant (CFC) has many beneficial teaching moments for individuals and families seeking to enter into the world of franchising! Some of these teaching moments can only be taught from a series of mistakes. By Don Clayton
What Makes a Great Leader?
This summer I had the good fortunate to hit episode 1,000 with the Social Geek Podcast. Many episodes over the past 14 years have featured entrepreneurs and franchising professionals talking about leadership. So, I thought it might be fun to talk to some of the best in the business about leadership. By Jack Monson