Telephone Doctor Customer Service Training

30 04, 2022

The ABCs of Franchise Relationships: Customer Service, and Communications

2022-04-30T15:58:38-04:00April 30th, 2022|Tags: , , , |

Ask any seasoned salesperson what is the first thing to learn in Sales 101? Right! The client/customer buys you first. Then the product or service. So, if the customer must buy YOU first, what needs to be done? Right! Build a relationship. By Nancy Friedman

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31 01, 2022

Forgotten Customer Service Tips

2022-01-31T18:01:00-05:00January 31st, 2022|Tags: , , , |

It appears most of us are familiar with the basics of customer service tips. Say please, say thank you, don’t use ‘no problem’ to replace ‘you’re welcome,’ smile, and the list goes on. I certainly encourage everyone to go back to the basics. They’re always great refreshers and won’t ever go out of style. By Nancy Friedman

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