Columns
Mr. Transmission/Milex: Support Strategies That Drive Results
Whether consumers need basic maintenance or emergency repairs for their cars, they often look for a trustworthy auto repair facility. For over six decades, Mr. Transmission/Milex has worked carefully to uphold its gilded reputation for reliable maintenance and repairs. By Heidi Lubrani
Tint World: From Corporate Chaos to Franchise Family
Tint World®, a premier auto styling and window tinting franchise, wins over entrepreneurs fleeing the corporate world with a people-first culture and sustainable future. By Lizzy Yeserski
Franchisee of the Month: Kevin Koz, N-Compass TV
After a rewarding career in the Marine Corps, it was important for Kevin Koz to find a career that aligned with his family’s needs. During his search, Koz set up specific alerts for jobs and business opportunities that fit his criteria. When an alert for N-Compass TV popped up, he was intrigued by the flexibility of the job and how it would fit the needs of his wife’s salon and clothing businesses. By Elice Morgenson
Rita’s Italian Ice: A Day in the Life of a Franchisee
Steve Wilkos wanted to invest in a franchise that allowed him to use his 30-plus years of buying and merchandising experience and teach his two sons about the skills needed for successful business management. Rita’s Italian Ice & Frozen Custard provided exactly what he was looking for. By Heidi Lubrani
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We LOVE Mobile and Home-Based Brands
Benefits of a home-based or mobile business are indeed plentiful. They are quick to start up (typically two to three months) and don’t require additional overhead for rent – initial investments normally under $100,000 – all around, a very attractive model. By Dawn Abbamondi
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Floor Coverings International: Bringing the Showroom to Homes
When Bianca Petri was introduced to Floor Coverings International, it was love at first call. Originally from Romania, Petri and her family had recently immigrated to the United States after a stint in Canada. Petri previously worked a myriad of careers, from high school teacher to real estate salesperson, but felt something was missing. By Sarah Lindauer
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Aussie Pet Mobile: A Scalable Mobile Concept With Unmatched Support
Aussie Pet Mobile was founded in 1996 in Sydney, Australia, to satisfy the demand for mobile grooming services in and around Sydney. The success was immediate, as most cat and dog owners will tell you that taking their pet to the groomer can be time-consuming and stressful – both for the owner and their pet. By Nancy E. Williams
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Clozetivity: Positivity Leads to Franchise Success
As his name suggests, almost everything Leo Goldberger touches turns to, you guessed it, gold. Goldberger’s first foray into franchising began with The Patch Boys, a drywall patching service that he grew to 100-plus locations in under five years and sold to the BELFOR Franchising Group in 2020. By Lizzy Yeserski
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Wize Computing Academy: A Clear Mission Leads to a Profitable Model
Ninety percent of parents want their children to study computer science according to Geekedu, yet the majority of schools don’t teach computing skills. While computing jobs are the top source of new wages in the U.S., there are more openings than qualified workers to fill them. By Sarah Lindauer
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SUPPLY POINTe: Keeping Industrial America Rolling
SUPPLY POINTe is a B2B industrial packaging and transportation franchise that provides the materials its clients need to keep the nation running – from groceries and automobiles to furniture, steel and beyond. By Patty Horansky
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RedKnight Marketing: A Holistic Approach to Digital Marketing
In a world that continues to find new avenues for bringing people online, businesses are recognizing just how critical it is to connect with this growing audience. RedKnight Marketing, a digital marketing firm, understands there is no one-size-fits-all approach to an online presence. By Elice Morgenson
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Global Financial Training Program: A Lucrative Business That Can be Run Anywhere
It is rare to find a profitable business model that allows you to run your business how and where you would like. Students of Global Financial Training Program learn the ins and outs of the commercial loan business and can do just that upon completion of the course. By Kelsi Trinidad
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Signworld: Strong Sales in a Growing Industry
The demand from corporate customers to find a professional sign company is at an all-time high. Signs are an essential component of every business’s communication strategy, and Signworld provides a variety of options, including exterior illuminated signs, lobby signs, wayfinding signs and even signs that share a holiday message. By Sarah Lindauer
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Hommati: The Sky’s the Limit With a Hommati Franchise
Jerry Clum is a future-focused franchise expert. Instead of developing a business idea and then looking for a market in which to sell it, Clum identifies a market and then creates a service that meets the needs of that market. By Brianna Bohn
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Paul Davis Restoration: Building a Legacy While Helping Those in Need
The Clifton family has operated multiple businesses together before, but so far, their Paul Davis Restoration franchise has been the most fulfilling. The family had vacationed on Florida’s Emerald Coast for years, so opening a shop in Panama City Beach felt right. By Lizzy Yeserski
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Features
NEXClean: The Truth About Work Ethic
If a franchisor suggests that your job as a franchisee will be “effortless” or “without challenges,” you might want to question their business model. While established brands provide invaluable tools and ongoing support, it’s important to remember that effort is needed to turn those resources into results. By Brianna Bohn
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TheOfficeSquad: A One-stop Shop
After starting a bookkeeping firm from her Nevada home in 2001, Dida Clifton soon realized her clients needed much more than bookkeeping support, and TheOfficeSquad was born. Clifton, CEO and founder of the B2B business, describes it as something of “a virtual office on steroids.” By Cindy Charette
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International Franchise Association: Helping Black Community Members to Prosper
The Black Franchise Leadership Council (BFLC) has been part of the International Franchise Association (IFA) since February 2021. As an integral part of The IFA’s Diversity Institute, BFLC is showing strong leadership in assisting black franchisors and franchisees in succeeding in owning their own business through franchising. By Rose Mango
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Schooley Mitchell: Both Mobile and Home-based Franchise Advantages
Schooley Mitchell, the largest independent cost-reduction consulting firm in the U.S. and Canada, offers a network of franchised consulting specialists who can provide expense-reduction services to any business. By Cindy Charette
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Ace Handyman Services: Standing Behind Their Values
Colette Bell and her husband founded their handyman business, Handyman Matters, in 1998 because they kept hearing stories from local homeowners about the lack of ethics and integrity in the industry. By Kelsi Trinidad
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Mobility City: Do Well in Business By Doing Good for the Community
Derrick Dufresne has been involved in the field of developmental disabilities for the past 45 years, and when a work contract ended in 2020, he started investigating the next steps in his career. By Elice Morgenson
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The Stanwood Group Launches Lobster Roll Sensation La La Lobster
Whenever Frederick and Nicole Rabena’s son, Cole, visited the Jersey Shore, he’d often buy overpriced lobster rolls that fell short of the quality that was advertised. With decades of experience in the restaurant management industry, the Rabenas knew they could do better. By Brianna Bohn
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Salty Dawg: Passion and Professionalism
When Dafne Fuentes began her career in admissions and enrollment at the Paul Mitchell School in 2018, she discovered something important. While visiting various schools, she noticed that the most popular student club was the pet club. By Kelsi Trinidad
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FranServe: Helping Others Become Business Owners – From Home
Are you a good listener? Are you passionate about helping others fulfill their goals and dreams? Do you hate commuting to an office and want to spend more time with your family? If you answered “yes” to these questions, you might make a great FranServe Affiliate Franchise Consultant. By Nancy E. Williams
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Shop Talk
Angela Coté (AC) Inc.: How to Find Ideal Franchisees for Under $100
Emerging franchisor with a small budget? Established franchisor seeking more franchise development opportunities? Organic franchise recruitment is a great option for growing your system! By Angela Coté
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The Unique Language of Franchising
People involved in franchising have developed a specific language. The language describes processes, roles, agreements, and concepts. We want to share franchise terminology to help you become familiar with the common language used by all franchising companies. By Rose Mango
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Avoiding Burnout
My 2023 prediction: Franchising is going to see a big, busy year. More small-business owners will fight to grow their businesses. More franchisors will work hard to expand in an increasingly competitive marketplace. More franchise suppliers will shift and change their business models in order to evolve and innovate. By Jack Monson
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Legal: Top of the Class
As a franchise attorney, I have witnessed some clients go from a few locations to hundreds in a surprisingly short amount of time. All of them have strong brand name, great unit economics and solid systems, but the primary factor that seems to set them apart is the quality of teaching, advice and coaching the franchisor furnishes to its franchisees. By Tom Spadea
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Why New Businesses Fail
Starting your own business or purchasing a franchise can be an exciting endeavor, but it can also be stressful and challenging. According to the Labor Bureau of Statistics, nearly one in five startup businesses fail within the first year. In 2021, only 80% of startups survived. By Chris Fuller
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Accelerate Your Growth Through Marketing
Tune in to Franchise Business Radio to learn about important aspects of marketing from Brian Zaslow. Below are some interview excerpts. By Pamela Currie
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Cold Calls: Call Rejection vs. Call Reluctance
At a conference a while back, a gentleman came up to me and said: “Nancy, I’m new in sales and I have trouble making cold calls. All our leads are cold and I’m not sure I can do this.” By Nancy Friedman