Columns
NEXClean: An Agent of Change
While NEXClean is known for its comprehensive cleaning, disinfection and protection solutions, its impact on the community extends well beyond the services it offers. Founded in 2009 and franchised in 2017, the specialty commercial cleaning company actively seeks ways to help its community. By Brianna Bohn
Money Pages: In the Money With Multimedia Marketing
Money Pages is a multimedia franchise dedicated to helping local businesses grow and save consumers money. It offers cohesive, highly personalized marketing systems to reach target audiences backed by industry-leading support and technology. Money Pages harnesses the power of connection and community to help local businesses reach their desired consumers. By Lizzy Yeserski
Global Financial Training Program: Helping Small Businesses Thrive in Any Economy
According to Forbes, small businesses make up more than half of the nation’s workforce and their numbers are growing, as people increasingly want to be their own bosses and guide their own futures. In good economies or bad, over 90% of them need financial assistance but are turned down by banks. By Patty Horansky
Franchisee of the Month: The Crouches, Mr. Transmission/Milex
Despite some personal challenges along the way, Matthew Crouch, his father, Russell Crouch, and his brother, Mason Crouch, have partnered to convert an existing automotive business into a Mr. Transmission/Milex Complete Auto Care franchise. The business was officially rebranded in February in Kansas City, Missouri. By Cindy Charette
Bitbox ATM: A Fully Managed Business Opportunity
Bitbox ATM, founded and franchised in 2019, has quickly grown to over 100 owners, with close to 500 machines nationwide. With Bitbox ATM, entrepreneurs invest in a turnkey, home-based business in an exploding industry. By Cindy Charette
Veterans Starting Businesses
Whether starting a franchise, or becoming a franchisee, you are in charge. If you’re a veteran and thinking of franchising your business, you may want to think about your ideal owners. Are they veterans, or maybe even families of the military? You can differentiate your brand by growing with owners who, like you, understand serving their country. By Dawn Abbamondi
1-800 Water Damage: Discovering His True Purpose and Helping Others
While Ron Wilder was serving in the Army National Guard in the late 1980s, he never thought the skills and discipline he had developed would one day help him launch his own business. By Patty Horansky
Naturals2Go: From Military Service to Vending Empire
When Brian Fuery missed the Friday time slot to get his passport renewed, he was obligated to stay through the weekend and wait for a Monday appointment. This could’ve been a nuisance – if it hadn’t introduced him to a business opportunity. By Sarah Lindauer
TheOfficeSquad: Find Your Next Mission
Dida Clifton believes franchising and the military have more in common than meets the eye. As a U.S. Air Force veteran, Clifton took her military discipline and built TheOfficeSquad, a bookkeeping and administrative support business with a methodical approach. By Sarah Lindauer
Ace Handyman Services: Veteran Finds Success Doing What He Loves
After spending 30 years in the U.S. Army, Col. Michael Ball retired from his years of service in 2021 and was deciding where his next chapter in life would take him. Through the military’s Transition Assistance Program, Ball was introduced to the possibility of owning a franchise. By Kelsi Trinidad
Mobility City: A Synergistic Strategy for Success
Looking back on 2022, Mobility City celebrated many firsts, beginning with successfully adding locations, reaching 50 across the country. This growth further proves that Mobility City – which was always considered an essential business – continues to be a pandemic-proof and recession-proof business. By Cindy Charette
SMB Franchise Advisors: Your Partner for Success
When SMB Franchise Advisors was founded in 2009, President and CEO Steve Beagelman had one goal: to help franchisors grow by providing unmatched support in franchise systems. Now, over a decade later, Beagelman and his team have helped over 450 emerging and established franchises realize their potential in an industry that is rewarding but complex. By Brianna Bohn
Signworld: A Family Partnership
If you were to ask 10 people whether it’s a good idea to have married couples in business together, you might get 10 different responses. For Bob and Stephanie McEwen, Signworld Business Partner affiliates, it has been a match made in heaven. By Nancy E. Williams
Features
Salty Dawg: Fetching Kindness in Franchising
Many factors contribute to success in franchising. While profitability, market demand and a strong business model are important, Winn Claybaugh, co-founder of the Salty Dawg Pet Salon franchise, would argue that culture may be the most fundamental factor. By Sarah Lindauer
Home Helpers® Home Care: Home Care Needs Skyrocket as Baby Boomers Age
The Population Reference Bureau’s 2019 bulletin, Aging in the United States, reports that the number of Americans ages 65 and up is projected to almost double from 52 million to 95 million by 2060. As the baby boomer segment soars, so will the demand for exceptional care. By Lizzy Yeserski
N-Compass TV: Transform Your Life One Screen at a Time
Running an N-Compass TV dealership can be a life-changing experience for entrepreneurs. Using a turnkey business model, authorized dealers sell advertising space in three, six or 12-month increments on digital billboards placed in local businesses. By Sarah Lindauer
FranServe, Inc.: Franchise Consulting Fits Great With Motherhood
In honor of Mother’s Day, we wanted to pay tribute to working mothers and learn how their career as a FranServe Affiliate Franchise Consultant has enabled them to support their families and have a healthy work-life balance that many mothers long for. By Nancy E. Williams
Floor Coverings International: Brand Refresh and Ongoing Growth
Floor Coverings International delivers a superior option for flooring and a top-notch customer buying process, complemented by a proven local marketing approach. The franchise challenges the ways of the past in the flooring industry – which has traditionally been to shop through big-box stores or other local, brick-and-mortar shops – by bringing the showroom to the customer’s home. By Cindy Charette
Six Pixels: Making STEM Learning Accessible to All Students
In 2009, Florida Film Academy was born in Orlando, Florida. The company was formed with an important goal in mind: to create a youth program that integrates STEM learning into creative classes about moviemaking, stop motion, YouTube, animation, coding and photography. By Kelsi Trinidad
International Franchise Association: A Life of Service
The International Franchise Association’s (IFA) VetFran program offers over 500 companies that have a shared commitment to help veterans by providing a financial discount to get veterans up and running as business owners. Lowering the barriers to entry is VetFran’s way to give back to those who have served and say thank you for serving our country. By Rose Mango
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Tint World: One for the Books
In February, Tint World® Automotive Styling Centers™ held its annual franchise convention in Kissimmee, Florida. The premier auto styling and window tinting franchise had plenty of accomplishments as well as to celebrate – including the growth of its franchise network to over 150 franchises as well as being named one of Franchise Business Review’s Top Franchises in 2023. By Nancy E. Williams
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HomeVestors: Franchisees Help Homeowners In ‘Ugly Situations’
HomeVestors® of America, the “We Buy Ugly Houses”® people, is a network of franchises that makes up the largest and longest-running cash homebuyer in the country. By Patty Horansky
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FranServe, Inc.: Success Clubs, Recognizing Hard Work and Growth
A recent blog by Great Place to Work®, an employee experience platform, highlighted the importance of recognition in the workplace: “A culture of recognition develops engaged and loyal employees. Making employee appreciation integral to your workplace culture can be achieved through meaningful and intentional practices.” By Nancy E. Williams
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Shop Talk
Do You Follow Up or Foul Up After the Sale?
There are all sorts of reports, polls, and data on why customers leave a place of business, any business, due to poor service. Here’s one off the top of my head. We had a rather costly copy machine installed at our office a while back. We’ve never heard from anyone at the company. No thank you note. No nothing. Oh wait, we did get an invoice. And that’s just one item, one industry. By Nancy Friedman
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Don’t Force It
Remember as a kid the round pegs going in the round holes and the square pegs going in the square holes? As a kid I used to try and force the round pegs into the square holes. Sometimes I would get them to fit but it took a lot of effort and a lot of broken pieces. By Don Clayton
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If Not Now… When?
Economic uncertainty. Recession. Layoffs. Out-of-control crime. Potential world war. Why would anyone take a risk and start a business now? Perhaps these are the same reasons someone should now start a business – a franchised business. By Jack Monson
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Territory May Be Your Scarcest Resource: Treat it Accordingly
An often overlooked metric for many franchisors is the number of outstanding territories they have yet to award. For most new franchisors, selling out of territories seems like such a distant problem that they don’t give it any thought. When they think of scarcity, they think about franchisee lead scarcity. However, I would challenge franchisors to flip the equation if their goal is to maximize the long-term value of the brand. By Tom Spadea
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Financial Measurement
John Quattrocchi was interviewed on Franchise Business Radio about financial jargon, tax advantages, building a proforma and more. Below are some interview excerpts. By Pamela Currie