Columns
Hawaii Fluid Art: Painting a Rosy Picture for the Future
Maya Ratcliff was toying with acrylic paints at her home in Hawaii one afternoon in 2020, when she added some water to drying paint bottles and poured it onto paper. By Patty Horansky
City Wide Facility Solutions: Franchisee of the Month: David Clinger, Accelerated Growth and Unmatched Potential
From the level of success David Clinger is achieving, you would think he’s operating a franchise in the heart of a major city. By Brianna Bohn
Naturals2Go: A Day in the Life: Making a Healthy Living Through Vending
Katie Tu was looking for a way to earn extra income but wasn’t sure how. By Shelby Green
BrightStar Care: FAMILY AFFAIR: Looking After Loved Ones Comes Naturally
Nothing could make Al and Rhonda Glicksberg of Asheville, North Carolina happier, than serving their community as BrightStar Care® franchisees. By Patty Horansky
Strengthening Communities, One Franchise at a Time
Building a strong community with your franchise owners is just as important as having a unique brand, a memorable image and loyal customers. By Dawn Abbamondi
Assisting Hands Home Care: Community Service Driven by Empathy
Providing quality service to others is central to Assisting Hands Home Care, according to Vikki Hurley-Schubert, director of community relations and communications for Monmouth County, New Jersey. By Cindy Charette
Biggby Coffee: Building Franchisees a Life They Love
BIGGBY® COFFEE offers franchisees and customers alike more than just a great cup of joe. By Patty Horansky
HomeVestors: Helping Others Through Tough Times
HomeVestors may be most famous for its “We Buy Ugly Houses” billboards, but this real estate franchise is a community opportunity at its core. By Kelsi Trinidad
Blue Kangaroo Packoutz: Restoring Calm
Blue Kangaroo Packoutz, founded in 2019, is the largest business of its kind and is filling a niche in the rapidly growing contents cleaning and restoration industry. By Patty Horansky
LIME Painting: Extending Values to the Community
LIME Painting’s main goal is to provide a true luxury painting experience. By Kelsi Trinidad
Rita’s Italian Ice: The Scoop on Success
According to a recent report by Grand View Research, the national frozen dessert market was valued at $30.95 billion in 2021 and is projected to rise at a rate of 4.6% by 2030. The study suggests that novelty flavors and product launches will be key drivers for industry growth. By Lizzy Yeserski
Home Helpers® Home Care: Stable Leadership That Supports Owners
Home Helpers® Home Care is an in-home healthcare service that has been providing top quality care for over 25 years and has grown to over 300 locations. By Nancy E. Williams
360 Tour Designs: THE BUZZ: A Competitive Edge
In 2009, Keith Bolash and Heath Freeland of Harrisburg, Pennsylvania, were looking for a way out of their previous jobs when they put their heads and expertise together and founded a niche business that would allow them to be their own bosses and turn a profit. By Patty Horansky
Baby Otter Swim School: A Dynamic Duo
Baby Otter Swim School Celebrates a Remarkable First Year in Franchising With Robert Katz, Franchise Developer of The Stanwood Group. By Rose Mango
Money Pages: Build Your Future Page by Page
Newfound Money Pages franchise owners Will Grinnell and Morgan Murphy of Valdosta, Georgia, launched their first issue in September to resounding success. By Lizzy Yeserski
Features
OXXO Cleaners: Anything But Ordinary
OXXO Cleaners that Care is anything but your traditional dry cleaners or laundry service. It’s redefining the dry cleaning and laundry industry with an innovative franchise model that emphasizes sustainability and customer satisfaction. By Kelsi Trinidad
1Heart Caregiver Services: Living Out the American Dream
1Heart Caregiver Services celebrates and supports franchisees who come in ready to redirect their careers and tackle a new challenge. By Cindy Charette
Painter Bros: National Accounts as a Cherry on Top? Yes, please!
Before Painter Bros began franchising, CEO Zach Tanner secured nationwide accounts with heavy-hitter brands, including Walmart, Sam’s Club, Best Buy, Lowe’s, Home Depot, Victoria’s Secret, Petco and Starbucks. By Lizzy Yeserski
Salty Dawg Pet Salon: BIG Growth Plans
Salty Dawg Pet Salon has become a top competitor in a booming industry, and there’s no slowdown in sight. By Nancy E. Williams
Island Fin Poké Co.: Poké With a Purpose: How One Poké Bowl Company is Making a Real Impact
Island Fin Poké Co. has been making waves in the food industry since 2016, by selling delicious, Hawaiian-inspired poké bowls and providing remarkable service to all of its guests. But its impact expands far beyond the kitchen. By Shelby Green
Discover Strength: Investing In Franchisees
Discover Strength launched in 2006 and brought a science-informed appreciation for fitness. By Kelsi Trinidad
The Alternative Board: An Appealing Alternative to the Corporate World
Imagine someone being able to help local business owners run their businesses more strategically to achieve better results and bigger profits and doing that while building their own future. By Lizzy Yeserski
VetFran: Veterans Excel in Franchising
Franchising, a cornerstone of American business, offers a unique opportunity: the chance to own a business with a ready-made blueprint and unwavering support. By Rose Mango
Refresh Renovations: U.S. Expansion is Top Priority
Refresh Renovations is a global brand that began franchising in New Zealand in 2010. The company has since expanded to Australia, the United Kingdom and the U.S. By Cindy Charette
Caring Senior Service: Sharing the Success of Their GreatCare® Model
As people get older, everyday tasks like cleaning, grocery shopping and preparing meals become increasingly difficult. By Shelby Green
Global Financial Training Program: Experience and Relationships Provide a Valuable Edge
Global Financial Training Program has spent 20 years imparting its experience in the commercial finance industry on entrepreneurs who come from diverse professional backgrounds and are looking to create their own successful commercial finance business. By Kelsi Trinidad
All Med Search: A Positive Impact: Capitalize on a Low-investment, Highly Profitable Business Model
The U.S. healthcare industry is experiencing significant worker shortages, according to the World Health Organization. As such, healthcare recruiting is positioned to become a large, expanding market as baby boomers age and need access to healthcare services. By Shelby Green
FranServe: Fostering Community From the Top Down
In honor of this month’s theme of Community Focused franchises, we wanted to highlight the FranServe Executive Team ‘community.’ By Nancy E. Williams
Shop Talk
Responsible Franchising
In my years in the franchise industry, I feel like I have seen it all. I have started preaching “responsible franchising.” Responsible franchising embodies setting the right expectations, ensuring adequate capital, selecting the right franchisees and maintaining a growth pace that allows for mutual success within the network. Responsible franchising is the future. By Aaron Harper
Monetize Your Losses
It is so tempting for a franchisor to only tout what they do well, the good decisions they have made and the incredible systems they have built. Although it may sound counterintuitive, a big part of the value of experienced brands comes from all the things they didn’t do well over the years. By Tom Spadea
Know What You Are and What You Are Not
Self-identity is a powerful concept that can shape our lives. What are you? Your values, passions, strengths and weaknesses. Are you aware of them? Do you acknowledge them? By Nancy Friedman
What the heck is a franchise consultant? Build It and They Will Come
Perhaps you’ve heard the phrase, “Build it and they will come.” Certified Franchise Consultants (CFCs) are well-trained in the skills of building a profitable business in which they help others make wise decisions when investing in a franchise. By Don Clayton
Why Generational Targeting Fails
We hear many so-called franchise experts discussing marketing to millennials or marketing to Gen Z. They usually start blogs or videos with statements like, “Millennials want…” or “Gen Z doesn’t like…” There are currently about 70 million people in the U.S. in each of these age groups. Painting that many people with the same brush is outdated and ignorant. At best, it’s just lazy marketing. At worst, it’s sketchy and misleading. By Jack Monson