Assisting Hands Home Care: Transforming Lives & Communities
For 20 years, Tim Bowdish worked as a social worker in the state of Kansas, helping people in his community navigate various life circumstances. By Kelsi Trinidad
For 20 years, Tim Bowdish worked as a social worker in the state of Kansas, helping people in his community navigate various life circumstances. By Kelsi Trinidad
Senior Care Franchise Owner Expands His Territory, Opening Second Office to Meet Growing Demand for In-Home Care
ROSEVILLE, Calif. — Always Best Care Senior Services, one of the leading senior care franchise systems in the United States, announced today that franchise owner Shawn Cothran has opened a second location to meet the demand of a growing senior population in North Carolina. Cothran acquired Always Best Care of Wake Forest-North Raleigh in October 2022, providing non-medical in-home care and senior living referral services throughout Wake County. A little over a year later, he has expanded his territory, opening Always Best Care of Wilmington. He and his team of local caregivers now assist seniors throughout Leland and the surrounding communities, including Southport, Rocky Point, Hampstead, Carolina Beach and Castle Hayne.
“Wilmington is a beautiful area that has always held a special place in my beach-loving heart,” said Shawn Cothran, owner of Always Best Care of Wilmington. “It’s no wonder that retirees flock here and counties like Brunswick and New Hanover are projecting substantial growth of the 65+ population in the coming years. We have a wonderful opportunity to help these seniors age in place, continually adjusting their individualized plans to suit their needs and provide professional, compassionate care through all stages.”
An Apex native, Cothran had 18 years of experience in senior care before he came to Always Best Care’s Wake Forest office as an employee in 2021. His background included working in dining services and then as an executive director for several assisted living communities, giving him a valuable vantage point to truly understand the unique hospitality and service needs of seniors and their families.
Always Best Care is one of the nation’s leading providers of non-medical in-home care and senior living referral services, with skilled home health care in limited markets. The company delivers its services through an international network of more than 250 independently owned and operated franchise territories throughout the United States and Canada. By working with case managers, social workers, discharge planners, doctors, and families, Always Best Care franchise owners provide affordable, comprehensive solutions that can be specifically matched to meet a client’s particular physical or social needs.
For additional information on services available through Always Best Care of Wilmington, call 910-213-3800 or visit alwaysbestcare.com/leland.
About Always Best Care
Founded in 1996, Always Best Care Senior Services is based on the belief that having the right people for the right level of care means peace of mind for the client and family. Always Best Care has been assisting seniors with a wide range of conditions and personal needs for over 27 years and currently provides thousands of hours of care every year. Franchise opportunities are available to individuals interested in leveraging the company’s clear strategy and proven track record for delivering affordable, dependable service to seniors in their local areas.
Always Best Care also offers exclusive programs such as Always in Touch, Balance Tracking System, remote patient monitoring and a 24/7 Virtual Care. For more information regarding Always Best Care’s solutions, visit www.alwaysbestcare.com.
-Leading Senior Care Franchise System Signs Three New Territory Agreements with Long-Time Owners,
Growing Service Areas in Alabama, Maryland and North Carolina –
ROSEVILLE, Calif. — Always Best Care Senior Services, one of the leading senior care franchise systems in the United States, announced today that three franchise owners in Alabama, Maryland and North Carolina have expanded their territories, growing existing coverage areas to help even more families. These entrepreneurs have been serving seniors in their communities for many years and are seizing an opportunity to reinvest in the Always Best Care brand as demand for non-medical in-home care and senior living referral services surges across the country.
“Always Best Care franchise owners are passionate about helping people maintain a safe, independent and dignified lifestyle throughout the various transitions of life,” said Jake Brown, President & CEO of Always Best Care. “These motivated professionals who have chosen to grow with us also stand out in their communities for the continuum of care they provide, from exceptional in-home care to helping with senior living referrals when that time comes. We are thrilled to see them expand their businesses and continue to capitalize on the multiple revenue streams available to them as franchise owners in our system.”
The franchise owners who have recently signed for additional territories with Always Best Care include:
Always Best Care of Birmingham, Alabama, has been serving the area since 2013 with Jennifer Mancuso at the helm. After many years as a senior manager with leading clinical and health management service companies, she was ready for a new chapter. Her franchise location is the only homecare company in Alabama accredited by the Accreditation Commission of Healthcare (ACHC) for companion and aide services. Mancuso added an additional territory to serve five more cities in her area. She and her team are now available to help families in Hoover, Homewood, Lake Purdy, Shoal Creek and Indian Springs Village.
Robin Henoch has owned Always Best Care of Rockville in Maryland since November 2014, when she ended a 24-year career with an investment consulting firm and pursued her passion of helping others. Throughout her career in senior care, she has become a leader in the community. Henoch received the Debra Levy Humanitarian award for working above and beyond to enrich and improve the lives of Montgomery County seniors. She was also featured in Montgomery Magazine as a Woman of Strength. By widening her service area, she and her team now service all of Montgomery County, Maryland.
Always Best Care of Winston-Salem co-owner Joanne Pizzuto had over 25 years of experience working with seniors in a variety of assisted living community and long-term care facility settings before opening her first Always Best Care office in North Carolina in 2011. In 2021, she brought the business to the greater Winston-Salem market. She now has 19 new cities, with the newest expansion adding Lexington, King, Rural Hall, Advance, Mocksville and Thomasville to the list of cities she serves.
Always Best Care is one of the nation’s leading providers of non-medical in-home care and senior living referral services, with skilled home health care in limited markets. The company delivers its services through an international network of more than 250 independently owned and operated franchise territories throughout the United States and Canada. By working with case managers, social workers, discharge planners, doctors, and families, Always Best Care franchise owners provide affordable, comprehensive solutions that can be specifically matched to meet a client’s particular physical or social needs.
Franchise opportunities are available in many new territories for individuals interested in leveraging Always Best Care’s clear strategy and proven track record for delivering affordable, dependable service to seniors in their local areas. Markets open for development include key cities in Florida, Georgia, Louisiana, Arkansas, Pennsylvania, Missouri, Ohio, Michigan, Oklahoma, Nebraska, Indiana, Idaho, Nevada, Utah, Southern California, Oregon and Washington state.
About Always Best Care
Founded in 1996, Always Best Care Senior Services is based on the belief that having the right people for the right level of care means peace of mind for the client and family. Always Best Care has been assisting seniors with a wide range of conditions and personal needs for over 27 years and currently provides thousands of hours of care every year. Franchise opportunities are available to individuals interested in leveraging the company’s clear strategy and proven track record for delivering affordable, dependable service to seniors in their local areas.
Always Best Care also offers exclusive programs such as Always in Touch, Balance Tracking System, remote patient monitoring and a 24/7 Virtual Care. For more information regarding Always Best Care’s solutions, visit www.alwaysbestcare.com.
Christina Divine was chosen from among several nominees systemwide for the non-medical care services company’s prestigious award
SAN ANTONIO — Caring Senior Service, a private-duty, non-medical home care services company, has named Brazoria County, Texas, Caring Senior Service employee Christina Divine as its 2023 Caregiver of the Year.
Divine was nominated by her employers, Mike and Adie Walls, owners of Caring Senior Service of Brazoria County.
“Christina consistently exceeds all expectations, and we’re thrilled that she was chosen as Caring Senior Service’s Caregiver of the Year,” said Adie Walls. “Her devotion to her clients is inspiring. She makes accommodations for special occasions, never complains when plans are changed and always maintains a positive attitude. We believe no one is more deserving of this award than Christina.”
In addition to receiving this honor, Divine will receive an all-expense-paid trip to the company’s annual conference in Cancun, Mexico, in April, where she will also be recognized on stage.
In their nomination of Divine, the Walls pointed to her devotion to her clients as one of the reasons she should receive the award. They said that she prepares a four-course meal from scratch daily for her clients and even makes them a meal in the slow cooker for the weekend so that they have healthy food to eat when she is not available. She also attends doctor’s visits with her clients and helps with hair and makeup.
Divine has worked with Caring Senior Service since 1997 and has been employed at three Caring Senior Service locations during her career, including Caring Senior Service of Phoenix and Caring Senior Service of Kerrville, Texas, before coming to Brazoria County in 2015. She worked at the Brazoria County location for a short time before leaving, only to return in 2023.
“When she reapplied to work here, we knew we had to have her back,” Walls said. “She’s a great asset and has made the most of her time with us.”
In late 2023, Divine received the educational requirements to become a GreatCare® Master Caregiver.
“Christina actively remains engaged in the wellbeing of her clients, overcoming daily caregiving challenges with a smile and a heart full of positivity,” said Caring Senior Service founder and CEO Jeff Salter. “Her care goes above and beyond to enhance the lives of those she serves. Christina is truly the embodiment of the spirit of Caring Senior Service, and we want to thank her for her dedication.”
For more information about Caring Senior Service, visit https://www.caringseniorservice.com/.
About Caring Senior Service
Caring Senior Service is a non-medical home care services company based in San Antonio, Texas. Founded by CEO Jeff Salter in 1991, the company provides assistance to seniors, the disabled population and any adult who may need help with the tasks of everyday living such as bathing, personal care, running errands and preparing food. After adding locations throughout Texas in the 1990s, the company extended its reach through franchising in 2002. It now boasts more than 50 locations throughout the United States. Caring Senior Service has also been named as one of the Franchise Business Review’s top franchises in 2022 and 2023 and has created programs to assist potential franchisees in choosing a location and training their staff.
In 2021, Caring Senior Service created a non-profit organization called “Close the Gap in Senior Care” to raise awareness of the overlooked and underserved aspects of senior care. Salter launched Close the Gap with an electric bike ride to each Caring Senior Service franchise location throughout the country, totaling more than 9,000 miles.
For more information on Caring Senior Service, please visit their website at https://www.caringseniorservice.com/.
When David Giacobbo tragically lost his grandparents due to inadequate healthcare, he made it his mission to prevent similar tragedies from happening to others. Driven by his personal experience and entrepreneurial spirit, Giacobbo founded One You Love Homecare to help raise the standard of home care for seniors. By Shelby Green
Leading Senior Care Franchise in Coachella Valley Opens Second Office in Irvine to Meet Demand in Southern Orange County
ROSEVILLE, Calif. — Always Best Care Senior Services, one of the leading senior care franchise systems in the United States, announced today that franchise owner Eiso Wortelboer has expanded his territory to meet the demand of a growing senior population in Southern California. Wortelboer acquired Always Best Care of Desert Cities in March 2021, providing non-medical in-home care, staffing and senior living referral services throughout the Coachella Valley. He is also an accredited provider with Veterans Affairs. Now, he has established a second location, opening Always Best Care of Irvine to serve seniors in an area spanning from Irvine to Mission Viejo and down to San Clemente on the Pacific Coast, including Laguna Hills and the surrounding communities. These new territories nearly triple the potential of Wortelboer’s existing service area in the Coachella Valley.
“Our team at Always Best Care has built strong relationships with area hospitals, social workers and senior communities so we can help provide unparalleled support and senior resources to families in Riverside County. We are thrilled for the opportunity to now do the same in Southern Orange County,” said Eiso Wortelboer, owner of Always Best Care of Irvine. “I’ve been an entrepreneur all of my life, specializing in senior care over the past seven years. Of all the work I’ve done, joining families in their journey and providing the absolute best care plan for their loved one is very special to me.”
Raised in Switzerland, Wortelboer moved to the United States over two decades ago. He used his master’s in business from the University of Geneva and his passion for the home health sector to work as a business consultant helping home health care companies in California grow. In the three years since becoming the owner of Always Best Care of Desert Cities, Wortelboer has expanded his team of caregivers and taken overall operations to new heights, moving the office into the Top 12 of the Always Best Care system.
Always Best Care is one of the nation’s leading providers of non-medical in-home care and senior living referral services, with skilled home health care in limited markets. The company delivers its services through an international network of more than 225 independently owned and operated franchise territories throughout the United States and Canada. By working with case managers, social workers, discharge planners, doctors, and families, Always Best Care franchise owners provide affordable, comprehensive solutions that can be specifically matched to meet a client’s particular physical or social needs.
Always Best Care of Irvine is located at 4000 Barranca Parkway, Suite 250. For additional information on services available or for a free evaluation, call 949-705-6501 or visit www.alwaysbestcare.com/irvine.
About Always Best Care
Founded in 1996, Always Best Care Senior Services is based on the belief that having the right people for the right level of care means peace of mind for the client and family. Always Best Care has been assisting seniors with a wide range of conditions and personal needs for over 27 years and currently provides thousands of hours of care every year. Franchise opportunities are available to individuals interested in leveraging the company’s clear strategy and proven track record for delivering affordable, dependable service to seniors in their local areas.
Always Best Care also offers exclusive programs such as Always in Touch, Balance Tracking System, remote patient monitoring and a 24/7 AI Virtual Care. For more information regarding Always Best Care’s solutions, visit www.alwaysbestcare.com.
– Franchise Development Agreements with New and Existing Business Owners Propel Expansion Throughout North America for Leading Senior Services Franchise –
ROSEVILLE, Calif. — Always Best Care Senior Services announced today that it signed 11 franchise development agreements with new and existing franchise owners in the last two quarters of 2023. This momentum capped off a year that included acquisitions and expansions in multiple states such as Texas, North Carolina, Utah and Massachusetts, as well as new locations opening in Chicago, Orlando, Florida, and Calgary, Alberta. One of the leading senior care franchise systems in the United States, Always Best Care has capitalized on its recent back-to-back years of double-digit sales growth and the success of current franchise owners who are reinvesting in the brand opportunity by expanding their territories.
“Always Best Care is known for our Continuum of Care, which allows franchise owners to build multiple streams of revenue by offering in-home care, senior living referral services, home health care, veterans care, and special services. These areas continue to increase along with the senior population, which predominantly wants to be able to age in place instead of being relocated to a nursing home,” said Jake Brown, President & CEO of Always Best Care. “Our portfolio of technology and special care services, combined with the support of our trusted caregivers who employ these tools and resources around the clock, have fueled the company’s growth and success throughout 2023 and into the new year.”
New franchisees signed in the second half of 2023 include:
Always Best Care local owners signing agreements to expand their territories include:
Franchise opportunities are available in many new territories for individuals interested in leveraging Always Best Care’s clear strategy and proven track record for delivering affordable, dependable service to seniors in their local areas. Markets open for development include key cities in Florida, Georgia, Louisiana, Arkansas, Pennsylvania, Missouri, Ohio, Michigan, Oklahoma, Nebraska, Indiana, Idaho, Nevada, Utah, Southern California, Oregon and Washington state. For more information on available territories and franchising with Always Best Care, contact Sean Hart at rshart@abc-seniors.com, call 916-545-2786 or visit https://alwaysbestcare.com/franchising/.
Always Best Care is one of the nation’s leading providers of non-medical in-home care and senior living referral services, with skilled home health care in limited markets. The company delivers its services through an international network of more than 225 independently owned and operated franchise territories throughout the United States and Canada. By working with case managers, social workers, discharge planners, doctors, and families, Always Best Care franchise owners provide affordable, comprehensive solutions that can be specifically matched to meet a client’s particular physical or social needs.
About Always Best Care
Founded in 1996, Always Best Care Senior Services is based on the belief that having the right people for the right level of care means peace of mind for the client and family. Always Best Care has been assisting seniors with a wide range of conditions and personal needs for over 28 years and currently provides thousands of hours of care every year. Franchise opportunities are available to individuals interested in leveraging the company’s clear strategy and proven track record for delivering affordable, dependable service to seniors in their local areas.
Always Best Care also offers exclusive programs such as Always in Touch, Balance Tracking System, remote patient monitoring and a 24/7 AI Virtual Care. For more information regarding Always Best Care’s solutions, visit www.alwaysbestcare.com.
The Texas-based private-duty, non-medical home services company earns a spot on the prestigious list based on the recommendations of its franchise owners
SAN ANTONIO — Caring Senior Service, a private-duty, non-medical home care services company, was recently named a Top Franchise for 2024 by Franchise Business Review. This is the 19th annual ranking of the 200 best franchise opportunities as rated by franchise business owners.
The list is available at https://franchisebusinessreview.com/lists/top-200-franchises/.
“It’s a wonderful honor to have made the Franchise Business Review’s Top 200 Franchises for the third year in a row,” said Caring Senior Service CEO and founder Jeff Salter. “Our placement is especially meaningful because it’s based on the feedback from our incredible franchise owners. Caring Senior Service is able to carry out its mission of providing our clients with the ability to stay healthy and happy at home because of the hard work of our franchise owners. We succeed because of their dedication.”
Franchise Business Review, a market research firm that performs independent surveys of franchisee satisfaction and employee engagement, provides the only rankings and awards for franchise companies based solely on actual franchisee satisfaction and performance. Franchise Business Review publishes its rankings of the top 200 franchises in its annual Guide to Today’s Top Franchises.
Caring Senior Service was among more than 375 franchise brands, representing 35,000 franchise owners, who participated in Franchise Business Review’s research. Caring Senior Service’s franchise owners were surveyed on 33 benchmark questions about their experience and satisfaction regarding critical areas of their franchise systems, including training and support, operations, franchisor/franchisee relations, and financial opportunity.
The company’s survey data showed that its franchise owners ranked Caring Senior Service as “very good” in training and support, leadership, core values, franchise community and self-evaluation.
“Franchisee satisfaction continues to be the leading indicator of franchise performance and system health, and we are pleased to report that our latest research shows satisfaction has remained at some of the highest levels in the past 19 years,” said Michelle Rowan, president and COO of Franchise Business Review. “In fact, our survey results show that three out of four franchise owners would recommend their brand to others. That’s extremely encouraging news for franchise owners and anyone considering investing in a franchise. As an independent research firm, Franchise Business Review is committed to helping prospective franchisees get an objective view of the best franchise opportunities available based on actual feedback from the people who own them. Each of the award winners on this year’s list of the 200 Top Franchises received stellar ratings from their franchisees in the areas crucial to success in operating a franchise, including training & support, leadership, innovation, culture, and financial opportunity.”
For more information about Caring Senior Service, visit https://www.caringseniorservice.com/.
About Caring Senior Service
Caring Senior Service is a non-medical home care services company based in San Antonio, Texas. Founded by CEO Jeff Salter in 1991, the company provides assistance to seniors, the disabled population and any adult who may need help with the tasks of everyday living such as bathing, personal care, running errands and preparing food. After adding locations throughout Texas in the 1990s, the company extended its reach through franchising in 2002. It now boasts more than 50 locations throughout the United States. Caring Senior Service has also been named as one of the Franchise Business Review’s top franchises in 2022 and 2023 and has created programs to assist potential franchisees in choosing a location and training their staff.
In 2021, Caring Senior Service created a non-profit organization called “Close the Gap in Senior Care” to raise awareness of the overlooked and underserved aspects of senior care. Salter launched Close the Gap with an electric bike ride to each Caring Senior Service franchise location throughout the country, totaling more than 9,000 miles.
For more information on Caring Senior Service, please visit their website at https://www.caringseniorservice.com/.
About Franchise Business Review
Franchise Business Review (FBR) is a leading market research firm serving the franchise sector. FBR measures the satisfaction and engagement of franchisees and franchise employees and publishes various guides and reports for entrepreneurs considering an investment in a franchise business. Since 2005, FBR has surveyed hundreds of thousands of franchise owners and over 1,200 leading franchise companies. FBR publishes free and unbiased franchisee satisfaction research reports throughout the year online at http://www.FranchiseBusinessReview.com. To read our publications, visit https://franchisebusinessreview.com/page/publications/.
Home Helpers Home Care has been able to become a robust franchise in the home care industry over the past 26 years. The company has developed a franchise model that draws upon its many years working with its franchisees and includes a customized training model that provides more direct individualized training for its franchisees. By Kelsi Trinidad
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