Columns
Mr. Transmission / Milex: Inspirational Community Outreach Builds Relationships
Moran Family of Brands is proud to support community involvement both locally and nationally by giving back to several organizations including the Alzheimer’s Association, Together We Cope and VetFran. By Cindy Charette
Franchisee of the Month: David Pelletier, Tint World
After dealing with the cold, snowy weather of northern New Jersey for several years, David Pelletier and his family knew they wanted one thing: to return home to eastern North Carolina. By Brianna Bohn
Mobility City: A Day in the Life of a Franchisee
Don Guilbert started his franchise ownership journey in 2020 with two criteria: He had to make enough money to pay his bills and go home every day feeling great about what he did. By Nancy E. Williams
Money Pages: Father-and-son Team Breaks Records
Upon exiting the corporate world, Don Grindle prospected high-return, low-startup franchises that he could build and grow with his son, Walker. He hoped to find a scalable opportunity to secure his family’s legacy and guarantee personal fulfillment. By Lizzy Yeserski
Emerging Brands Keep Franchising Fresh and Exciting
When you started your business, you may have done so with franchising in mind. Even if you didn’t, now is a great time to bring your brand to the market and disrupt the industry with something fun and different. By Dawn Abbamondi
Hawaii Fluid Art: Making Art Accessible for All
For Hawaii Fluid Art Founder Maya Ratcliff, the fluid art form came to her as a happy accident. When the pandemic hit, Ratcliff was looking for a fun hobby to occupy her time, so she signed up for art classes. By Kelsi Trinidad
Clozetivity: Quality Over Quantity
Within 18 months of opening, Clozetivity has established itself as a strong emerging franchise with 50 locations in the U.S. Even though the company has seen significant growth since launching, Co-founder and CEO Leo Goldberger remains focused on providing adequate support for franchisees. By Kelsi Trinidad
Blue Kangaroo Packoutz: The Peanut Butter Cup of the Restoration Industry
Ken Osness, vice president of franchise development for BELFOR Franchise Group, describes Blue Kangaroo Packoutz as the peanut butter cup of the restoration industry. By Lizzy Yeserski
Salty Dawg Pet Salon: Making Grooming Front and Center
More than 65 million households in the U.S. have at least one dog, according to a recent survey by the American Pet Products Association. “The pet space is absolutely exploding,” said John Kanski, founder and CEO of Salty Dawg Pet Salon. By Patty Horansky
Spadea Lignana: Champions of Success for Franchise Founders
A decade before Spadea Lignana was named the No. 1 franchise law firm by Entrepreneur magazine, Tom Spadea was selling franchises during the day and going to law school at night. By Brianna Bohn
Refresh Renovations: Revitalizing the Home Renovation Industry
Refresh Renovations found its start in New Zealand in 2010. It was born from the growing customer dissatisfaction in the home renovation market. Customers were tired of projects falling behind, incidental costs growing and timelines getting pushed. By Kelsi Trinidad
Features
Hofbräuhaus of America: Celebrations Abound for an Iconic Brand
For Hofbräuhaus, the celebrations keep coming. This past May, the brand’s Newport, Kentucky, location – the first U.S. Hofbräuhaus – marked 20 years in business. And now Hofbräuhaus Las Vegas is set to celebrate its 20th anniversary in March 2024, as the brand continues to honor its rich Bavarian roots. By Lizzy Yeserski
BODY20: Transforming Bodies in 20 Minutes
The BODY20 franchise is turning heads with a workout routine that can burn more calories in 20 minutes than your regular 90-minute routine. The secret is EMS (electro-muscle stimulation) technology, which uses electrical impulses to activate muscles in the body. By Sarah Lindauer
Baby Otter Swim School Franchise Makes a Big Splash
Baby Otter Swim School has become the fastest-growing traveling swim school franchise in the country, with over 14 franchises awarded in its first year and many more on the way. By Rose Mango
That 1 Painter: Achieve Your American Dream
Behind every great paint job at That 1 Painter is a 30-plus-person support network helping franchisees achieve the American dream. More than just experts in the painting and home services space, That 1 Painter has built an onboarding and operations experience that’s propelled them to become the fastest-growing painting franchise in the U.S. By Sarah Lindauer
HomeVestors: Beautifying a Community One Family at a Time
John and Corinne Tesh like to say they are beautifying their Jacksonville, Florida, community one family at a time. As HomeVestors® of America franchisees, the “We Buy Ugly Houses®” people, the Teshes are part of a network of franchises that makes up the largest and longest-running cash homebuyer in the country. By Patty Horansky
City Wide Facility Solutions: Two Sisters Forge Their Own Paths
After graduating college, neither Katherine nor Kaissling Akers imagined they would join the City Wide Facility Solutions franchise their father, Tim, owns in Nashville, Tennessee. By Sarah Lindauer
BrightStar Care: Outshining the Competition
Dan Price knew nothing about the senior care industry when he bought his first BrightStar Care® franchise in Leesburg, Virginia, in 2015. Price had left the finance world in the late ‘90s and purchased a farm in northern Virginia, where he raised honeybees and flowers, shared his knowledge of bees and the environment with area schoolchildren and donated cut flowers to senior citizens. By Patty Horansky
Magical Place(ments): FranServe’s Annual Convention and Franchise Expo
July is one of the most anticipated months of the year for FranServe, Inc. Last year, the annual convention and franchise exposition was held at the Walt Disney World Yacht and Beach Club Resorts in Lake Buena Vista, Florida. By Nancy E. Williams
Shop Talk
Operational vs. Proactive Franchisee Support
The key to franchise company growth is happy, profitable franchisees – and the key to happy, profitable franchisees is effective support for your owners. When your franchisees are properly supported, they become happier, more engaged, more profitable, and create increased royalties and improved validation for your franchise development. By Angela Coté
What’s the First Step to Franchising?
The first step to franchising is to partner with a franchise consultant. A consultant will be an invaluable guide as you research the details of franchising. Your franchise consultant will not only help you to discover what type of business model you want to pursue, but will also help find the perfect franchise that is the right fit. By Rose Mango
How Are You Answering Your Business Phone?
We have nine ways to communicate (maybe more), and often miscommunicate, in the business world: face-to-face, email, snail mail, fax, phone, voicemail, text, chat and social media. By Nancy Friedman
Pillar
When most people think of franchising they think of big brands or big corporate control. What they fail to realize is that franchise owners are pillars in their communities in which they serve. They are local business owners who own and operate a local franchise in their city or town. By Don Clayton
The Power of Video: Unleashing the True Potential of Storytelling and Branding
For small businesses, video has emerged as the dominant force in storytelling and branding. If you’re not currently using video to engage your customers and compel new prospects to engage with you, it’s time to consider it as part of your content strategy. By Jack Monson
What Business Are You in?
Seems like a simple enough question. However, I think many franchisors forget they are in two businesses. One is the underlying subject matter expert on the service provided to consumers, such as a restaurant, gym, roofing, etc. But the second, and increasingly more important, as your system grows, is the business of franchising. By Tom Spadea