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22 02, 2022

XOi and Aire Serv®, a Neighborly company, collaborate to enable proactive data-driven decision making for franchises

2022-02-22T09:46:49-05:00February 22nd, 2022|Tags: , , , , |

Tech enablement and visual documentation solutions provider supports leading global HVAC franchise in its mission to deliver industry-leading service and help bridge the skilled labor gap.

NASHVILLE, Tenn. — XOi Technologies, the system of record for field service data collection and indexing, announces a collaboration with Aire Serv® Heating & Air Conditioning, a Neighborly® company and global franchise organization providing installation, maintenance and repair of residential and commercial heating, ventilation, air conditioning and indoor air quality systems.

The collaboration positions Aire Serv as the franchise of choice for HVAC and IAQ service by unlocking actionable data insights and engagement capabilities for franchisees.

“XOi’s data-powered enablement solution supports Aire Serv franchise owners and service professionals in their mission to deliver the industry’s highest level of quality and service,” said Steve Truett, president of Aire Serv Heating & Air Conditioning. “Implementing proven workflows and visual capabilities to Aire Serv franchises streamlines operational efficiency and enables proactive visually intelligent decision-making about equipment repair and replacement.”

XOi’s customer-focused technician-enablement tools, including automated workflows, extensive knowledge base, advanced equipment data and exhaustive visual documentation capabilities, empower Aire Serv to solve the critical ongoing skilled trades gap. Powered by XOi’s forward-thinking, data-based solution, Aire Serv is improving work quality, driving revenue and enhancing customer experience through increased efficiency and transparency.

“Aire Serv is a leader in the HVAC space, and we’re thrilled to provide their franchisees and technicians an end-to-end solution that facilitates better communication, decision making and service,” said Aaron Salow, founder and CEO of XOi. “Our collaboration reflects a shared commitment to delivering extraordinary results, while addressing the industry’s continuing labor shortage in a meaningful way.”

For more information about XOi, visit https://xoi.io/.

About XOi Technologies
XOi Technologies, one of the top workplaces in Nashville, is changing the way residential and commercial field service companies in the mechanical, electrical, and plumbing industries communicate and serve their customers. XOi’s all-in-one communication tool seamlessly connects field service technicians, offices, and their customers while enabling on the job photo and video documentation, workflow automation, real-time remote video support and training, and access to an extensive knowledge base of relevant equipment documentation and training content. Through innovative technology, XOi simplifies technicians’ work, validates consistent quality, and transforms the customer experience. To learn more, visit https://xoi.io/.

About Aire Serv®

Aire Serv®, a Neighborly® company, is a global franchise providing installation, maintenance and repair of heating, ventilation, air conditioning and indoor air quality systems. Aire Serv® franchisees provide services to residential and commercial customers from more than 200 locations worldwide. Established in 1992, Aire Serv® is part of Neighborly®, is the world’s largest home services franchisor of 29 brands and nearly 5,000 franchises collectively serving 10 million+ customers in nine countries, focused on repairing, maintaining and enhancing homes and businesses, united under one platform serving 10 million+ customers in nine countries. Neighborly® brands are found at Neighborly.com. For more information about Aire Serv®, visit AireServ.com.

22 02, 2022

Unity Rd.’s Chief Franchise Officer to Present at International Franchise Association’s 2022 Convention

2022-02-22T09:35:26-05:00February 22nd, 2022|Tags: , , , , , , |

Dispensary Franchise Represents First of Its Kind at Annual Event, Presents on the Value of the Franchise Business Model.

PHOENIX — Unity Rd., the first true vertically integrated cannabis dispensary franchise from Item 9 Labs Corp. (OTCQX: INLB), continues to establish itself as a rising trailblazer in franchising. The first brand of its kind to become an International Franchise Association (IFA) member, Chief Franchise Officer Mike Weinberger will be presenting on Sunday, February 27 at 10:30 a.m. PST in the ‘Education Track’ of the organization’s annual convention.

Weinberger’s presentation, “Cannabis and Franchising: The Perfect Match,” will share insight on how franchising has made its way into cannabis, providing attendees with an inside look at the roadmap to franchising this type of concept, the value it brings to franchising and future industry growth.

“The franchise business model has proven itself to help current and future entrepreneurs succeed across various industries, but there has been little to no true presence from the cannabis industry in franchising until recently,” said Weinberger, who has 20 years of franchising experience. “Sharing thought leadership and industry trends in the rapidly evolving cannabis industry at the IFA Convention is an important step in educating industry leaders and acknowledges society’s increasing acceptance of cannabis enterprises.”

The brand’s Vice President of Communications, Jayne Levy, is also facilitating a Thought Leadership Roundtable session on the topic “Building Your Brand: For the Start-Up Franchisor.”

The IFA’s Annual Convention is regarded as the most prestigious event for the franchise community and geared toward new and existing franchisors, franchisees and suppliers. The conference provides them with the latest news in the industry and helps build a community with others to match unique learning styles for potential growth and to maximize business development. In addition to Unity Rd., attendees will have the opportunity to hear from other franchise leaders such as Marco’s Pizza and Unleashed Brands.

“Cannabis is a 25-plus billion dollar a year industry that is still in its infancy,” added Levy. “IFA’s Annual Convention is the perfect opportunity for us to share the economic value of franchising brings and why now is the right time to get involved in the rapidly growing space. The franchise model is the solution to keeping dispensary ownership local and Unity Rd. is the one leading the charge.”

Unity Rd. is the first to truly franchise cannabis dispensaries on a national scale in the U.S. Launched in 2018, the cannabis franchise has franchised shops in operation in Boulder, Colorado and Oklahoma City, Oklahoma and multiple agreements signed with nearly 20 entrepreneurial groups who are in various stages of development nationwide.

The complexities of operating a cannabis business make it difficult for small, independent dispensaries to understand and stay on top of all the varying regulations and everyday challenges of managing and operating a compliant and successful dispensary. The Unity Rd. franchise opportunity provides a solution for industry newcomers and small, locally owned and operated dispensaries to compliantly thrive, thanks to the robust backing and support of a national franchise.

The dispensary franchise is actively seeking qualified partners who would benefit from the systems, processes and ongoing support the franchise offers. To learn more about the Unity Rd. franchise opportunity, contact franchise@unityrd.com, call 720-923-5262 or visit unityrd.com.

ABOUT THE INTERNATIONAL FRANCHISE ASSOCIATION
Celebrating over 60 years of excellence, education, and advocacy, the International Franchise Association (IFA) is the world’s oldest and largest organization representing franchising worldwide. IFA works through its government relations and public policy, media relations, and educational programs to protect, enhance and promote franchising and the approximately 775,000 franchise establishments that support nearly 8.2 million direct jobs, $787.7 billion of economic output for the U.S. economy, and almost 3 percent of the Gross Domestic Product (GDP). IFA members include franchise companies in over 300 different business format categories, individual franchisees, and companies that support the industry in marketing, law, technology, and business development.

ABOUT UNITY RD.

Unity Rd. is bridging the two previously disconnected worlds of cannabis and franchising. The industry trailblazer is the first to bring the cannabis dispensary franchise model to the United States—with duality of prowess in both industries to back it up. Built up from a collective 200 years in the legal cannabis industry and franchising, the company helps eager operators enter the complex industry with ease. The marijuana franchise pioneer offers its partners the knowledge, resources, and ongoing support needed to compliantly and successfully operate a dispensary. Launched in 2018, Unity Rd. has signed multiple agreements with nearly 20 entrepreneurial groups across the country. Recently, it was named one of the top cannabis retail leaders in the nation by MJBizDaily magazine and one of the “Best Cannabis Companies to Work For” in both the dispensary and cultivation categories in Cannabis Business Times’ elite 2020 list. The company is also the first cannabis business to earn a Franchise Times Dealmakers award. For more information, visit unityrd.com.

18 02, 2022

NerdsToGo Seeks Franchise Expansion in Milwaukee, With Goal Set to Develop Eight New Units in the Market

2022-02-18T10:21:11-05:00February 18th, 2022|Tags: , , , |

Leading computer and technology repair service seeks to provide assistance to small-and-medium sized businesses in a new market.

CARROLLTON, Texas — NerdsToGo, a leading computer and technology repair services franchise, is looking to expand its presence in Milwaukee by approximately eight units, as the increasing demand for in-home technology solutions continues to rise.

“With so many businesses offering remote work for their employees, the services NerdsToGo provides are more valuable now than ever before,” said Mark Jameson, chief support and development officer at Propelled Brands. “NerdsToGo has an amazing opportunity in the Milwaukee market, and we are confident that our proven business model along with the support and resources provided, will allow our franchisees to thrive.”

The NerdsToGo business model has created a culture of excellence where Nerds are given the opportunity to grow and profit from their skills, while offering a high standard of professional service to customers.

“When Propelled Brands acquired NerdsToGo, I knew they would take the FASTSIGNS business model and bring those tools to the NerdsToGo franchise,” said Chuck Bailey, a NerdsToGo franchise owner. “NerdsToGo bridges a gap that exists between the large corporate IT services companies and the mom and pop stores that are out there. Propelled Brands is setting up NerdsToGo to be a lean, mean, franchising machine, and I am excited to be a part of that transformation.”

Prospective franchisees do not need experience in information technology, but should have a strong desire to grow a successful business in their local community, developing relationships with small business owners to become their outsourced IT department.

The initial investment for a NerdsToGo franchise is approximately $146,200$217,050, including a $49,750 franchise fee. Ideal candidates have a net worth of $300,000, of which $80K is liquid. Additionally, NerdsToGo offers a special incentive for veterans and first responders, including paramedics, emergency medical technicians, police officers, sheriffs, and firefighters, including a 50% reduction on the franchise fee – a savings of $24,875.

For information about the NerdsToGo franchise opportunity, contact Mark Jameson (mark.jameson@propelledbrands.com or 214-346-5679)

About NerdsToGo
NerdsToGo, Inc. launched its original location in Guilford, CT in 2003 and quickly became the emerging leader in providing computer and technology-based services to both the small and medium-sized business market and the residential market. NerdsToGo began franchising in 2017 and quickly grew to 25 independently owned franchise locations in 16 states. In 2020, Fastsigns Holdings Inc. acquired GTN CAPITAL GROUP, LLC, the parent company of NerdsToGo.

In 2021, Propelled Brands was formed, the corporate umbrella that includes FASTSIGNS®, SIGNWAVE® in Australia where FASTSIGNS centers operate under the SIGNWAVE brand, NerdsToGo®, an emerging IT services franchise brand acquired in September 2020, and Suite Management Franchising, LLC, the parent company of MY SALON Suite and Salon Plaza in June 2021. With a focus on business-to-business franchises and the people behind those businesses, Propelled Brands will help each franchise confidently navigate forward based on their unique position, momentum and purpose.

NerdsToGo locations provide the total solution in computer and technology support to customers, and the company’s signature service is delivered by sending a Nerd onsite to customer locations in a well-branded, eye-catching Nerd Van. Customers can also receive service through remote support or by visiting a local NerdsToGo service center. NerdsToGo acts as the IT department for small to medium sized businesses by helping to design, implement and support IT networks, provide data backup & continuity services, cybersecurity solutions, cloud services, remote support, vendor management services and overall routine maintenance.

17 02, 2022

John D. Hall Jr. Named to Staffing Industry Analysts’ Staffing 100 List

2022-02-17T09:48:52-05:00February 17th, 2022|Tags: , , , |

AtWork founder and CEO recognized for exceptional contributions to the staffing industry.

KNOXVILLE, Tenn.AtWork, a rapidly growing national staffing franchise announced today that company Founder and CEO John D. Hall Jr. has been named to the 2022 Staffing 100 list, compiled by Staffing Industry Analysts, his third inclusion in the list.

An acknowledgment of bold leadership, this year’s Staffing 100 list recognizes a group of professionals navigated the uncertainties of 2021 and are charting a course into the future of workforce solutions. The CEOs, entrepreneurs, technologists, operational experts, workforce specialists, innovators and more who comprise the list are taking strong action to ensure success for their companies and the industry through their business practices, processes, philosophies and people-first mindsets.

“The world of work has undergone a dramatic shift and the task of keeping the workforce motivated and productive has rested with many of the enterprising leaders on the Staffing 100 list,” said Subadhra Sriram, Editor & Publisher, Media Products, SIA. “Working relentlessly to move their companies and the workforce solutions ecosystem forward, these intrepid professionals have done what it takes to ensure the workforce solutions ecosystem continues to thrive.”

“In all of AtWork’s years as a leading staffing franchisor our focus has never changed,” said Hall. “We continuously work to live our mission of being ‘AtWork for You’ by providing industry leading support to our owners, customized solutions for our clients and training and job opportunities for our employees. I believe this focus on service will continue to carry us to new heights for years to come.”

“It’s truly an honor to once again see John recognized as one of the staffing industry’s 100 most influential people,” said Jason Leverant, AtWork President and COO. “His focus has always been to make an impact in the staffing industry for the good  and I think his track record speaks for itself!”

The Staffing 100 website, which includes the 2022 North American, Latin American and Hall of Fame lists, debuts this week. Those named to the lists are being honored during SIA’s Executive Forum North America: Faster, Better, Stronger Feb. 28-March 3 in Austin, Texas. The list is also featured in the January/February 2022 issue of Staffing Industry Review magazine.

About AtWork Group

To learn more about AtWork, visit AtWork.com.

To learn about franchise opportunities, visit AtWorkFranchise.com.

17 02, 2022

Rapidly Expanding IV Therapy Franchise Announces New CEO

2022-02-17T09:42:11-05:00February 17th, 2022|Tags: , , , |

Franchise Veteran to lead The DRIPBaR to New Heights in 2022.

WRENTHAM, Mass. — The DRIPBaR, an IV vitamin therapy franchise growing expeditiously across America, is now moving forward with franchise veteran Ben Crosbie as CEO. Crosbie, previously the Chief Development Officer for the brand, has spent the past several years expanding the brand to a dozen locations with over 430 in different stages of development. Crosbie’s passion to turn cellular health into a lifestyle is pushing franchise expansion forward with tremendous growth expected in 2022.

“Since 2019 we have been able to develop a comprehensive system to support our franchisees. Our operations and franchise system only continue to grow stronger,” said Crosbie. “Everyone is starting to recognize the power of intravenous therapies to maintain their best health and are seeking new ways to complement conventional treatment options. It is my mission to maintain the high standards we have set forth to continue to be the most professional IV therapy franchise with the highest quality out there.”

Crosbie is an accomplished entrepreneur and franchisor also serving as the Founder and CEO for ZOR 411, a franchise development company. With more than 20 years of experience and a lifetime of passion for the health and personal care industries, his knowledge in both real estate and business consulting have been essential in his work to develop and lead health and wellness franchises. Crosbie began his career as a personal trainer in Boston, MA. In 2006, through the feedback he received from the network of clients and fitness enthusiasts that he developed, he was inspired to create his first business, Equilibrium, a high-end fitness center, full-service spa, and cafe which he grew to three locations. Ben gained even further knowledge in health and fitness franchise development in 2014 when he secured the global rights to TapouT brand. With this brand, he founded and developed the popular martial-arts-infused fitness business, TapouT Fitness. His vision and foresight for the brand led the company to sell over 500 franchise locations in 11 countries. During this endeavor he brought on the complete operational team to lead, develop and continue the growth of the company. During his five years with TapouT Fitness (2014–2019), he held the positions of CEO, CDO and Vice Chairman alike.

“I want to bring a modern and accessible approach to help everyday people across America,” said Crosbie. “We are blazing a path and going where others have not. The interest we are already receiving from people wanting to become franchise partners is astounding and we are ready to meet the demand.”

The DRIPBaR is expected to open as many as 50 locations in 2022 in areas across Long Island, Atlanta, Hawaii, and Arizona. The brand is targeting southern California, New York City, and all areas in between for franchise expansion. Each DRIPBaR location is USP 797 compliant and offers 20 IV Lifestyle or Health Support drips including the Jet Setter, Time Machine, Restoration, Flu Fighter and High C. All IV drips are handled by registered nurses under the guidance of a licensed medical director.

About The DRIPBaR

Founded in 2016 and franchising since late 2019, The DRIPBaR is a franchise focused on helping people obtain their best physical and mental health using intravenous therapies. Through advances in cellular and biological science, The DRIPBaR helps clients fight the consequences of chronic illness, address the effects of aging, and achieve a balanced wellness. With 15 locations currently open and operating, The DRIPBaR already has nearly 430 additional locations in various stages of development across 27 states. For more information, visit www.thedripbar.com.

17 02, 2022

Staffing Industry Leader NEXTAFF Brings Proven Success to Orlando

2022-02-17T09:34:01-05:00February 17th, 2022|Tags: , , , , , |

Entrepreneurs brings more than 20 years staffing experience to the Orlando Healthcare Staffing market.

ORLANDO, Fla.NEXTAFF, an industry leader in providing quality talent for businesses, announced the opening of a new healthcare staffing agency location today in Orlando, FL.

The Orlando healthcare staffing office is co-owned and operated by John Snellings and Dameon Hunt and serves Orlando and the surrounding counties. The office will focus on caregiver and nurse staffing for long-term care and other healthcare facilities.  The primary focus will be healthcare roles including, RCA, CNA, CMA, LPN, and RN.

“I can’t think of a better opportunity to help others while building a company that gives back to our community,” said Hunt.  “I’m thrilled that our client partners and talented caregivers have come together so quickly as it really demonstrates what is possible here in central Florida.”

“We are excited to expand our presence in the Florida market,” said Cary Daniel, Co-founder and CEO of NEXTAFF. “Dameon brings nearly a decade of recruiting experience and John brings decades of staffing experience to the growing Orlando market. Their partnership with NEXTAFF will give them the support and infrastructure needed to serve the healthcare community of Orlando and the surrounding areas.”

The office is located at 7208 W Sand Lake Rd, Suite 305, Orlando, FL 32819 and will soon be relocating to a more central office . More information can be found at https://www.nextaff.com/orlando-fl-healthcare/

“Dameon and I played college football at rival schools, so it is nice to be on the same team!   His skill and can-do attitude have already led to Orlando setting the Q1 record for the fastest start in NEXTAFF history,” Snellings said.

“One thing that our nurses and caregivers love is the ability to choose when and where they work with the ability to schedule themselves via our mobile app,” added Hunt.

About NEXTAFF
NEXTAFF helps companies recruit, screen and hire quality talent through our proprietary X-FACTOR™ model. Our comprehensive approach is designed to considerably outperform a traditional temp agency supplier model. Each NEXTAFF office is locally owned and operated, which allows our clients to work directly with owners in finding quality employees. NEXTAFF offers a variety of custom solutions in commercial, information technology and healthcare industries.

For more information about NEXTAFF, visit https://www.nextaff.com/. Those interested in franchise opportunities can visit https://www.nextaff-franchise.com/.

16 02, 2022

CarePatrol Named a 2022 Top Franchise by Franchise Business Review

2022-02-16T10:37:46-05:00February 16th, 2022|Tags: , , , , , , , |

Independent Survey Shows CarePatrol Ranks High in Franchisee Satisfaction in the Senior Care Category Within the Top 200 Franchise Brands.

PHOENIXCarePatrol, the nation’s largest senior care solutions organization, was recently named a Top Franchise for franchisee satisfaction by Franchise Business Review, earning high scores in leadership, core values, and a supportive franchisee community. This is the 17th annual ranking of the 200 best franchise opportunities as rated by franchise business owners based on the highest level of overall franchisee satisfaction by participating companies.

“It’s incredibly rewarding to be a top 200 franchise for 2022 and to know that franchisee satisfaction in the system is high,” said Becky Bongiovanni, president of CarePatrol. “Our franchisees work tirelessly every day to ensure the well-being and care of our clients. We are committed to ensuring each and every one of our franchisees has the tools and resources they need to succeed in their market.”

To continue improving the satisfaction of its franchisees, CarePatrol has recently implemented a brand refresh to make the franchise more appealing to potential clients. The goal of this refresh was for CarePatrol to develop a more welcoming, caring exterior that reflects the relationships between CarePatrol franchisees and their clients. Additionally, through this refresh, CarePatrol offers its franchisees better support by providing the tools they need to better help their clients.

Franchise Business Review, a market research firm that performs independent surveys of franchisee satisfaction and employee engagement, provides the only rankings and awards for franchise companies based solely on actual franchisee satisfaction and performance. Franchise Business Review publishes its rankings of the top 200 franchises in its annual Guide to Today’s Top Franchises.

CarePatrol was among over 300 franchise brands, representing more than 30,000 franchise owners, that participated in Franchise Business Review’s research. CarePatrol’s franchisees were surveyed on 33 benchmark questions about their experience and satisfaction regarding critical areas of their franchise systems, including training & support, operations, franchisor/franchisee relations, and financial opportunity.

CarePatrol’s survey data showed the following:

I enjoy being part of this organization: 4.3/5.0
Senior Management promotes a clear vision for the company: 4.0/5.0
I respect my Franchisor: 4.3/5.0
My Franchisor cares about my success: 4.3/5.0
I feel supported by other CarePatrol franchisees in the network: 4.3/5.0
Would you recommend this franchise to others? 4.2/5.0

“While the pandemic impacted various business sectors differently, the last 18 months have clearly demonstrated the inherent strengths of the franchise business model. The old franchise adage of ‘being in business for yourself, but not by yourself’ has never been more important,” said Franchise Business Review founder & CEO Eric Stites. “Thanks to fast innovations, significant support, and responsive crisis management, many franchise brands have emerged stronger from the pandemic, and that is reflected in high franchisee satisfaction.”

Visit FranchiseBusinessReview.com to see the full description of the 2022 Top Franchises.

To learn more about CarePatrol, visit www.CarePatrol.com/franchising.

About Franchise Business Review

Franchise Business Review (FBR) is a leading market research firm serving the franchise sector. FBR measures the satisfaction and engagement of franchisees and publishes various guides and reports for entrepreneurs considering an investment in a franchise business. Since 2005, FBR has surveyed hundreds of thousands of franchise owners and over 1,100 leading franchise companies. FBR publishes free and unbiased franchisee satisfaction research reports throughout the year online at http://www.FranchiseBusinessReview.com. To read our publications, visit https://franchisebusinessreview.com/page/publications/.

About CarePatrol

CarePatrol is the nation’s largest senior care solutions franchise. Through more than 150 offices in 35 states, local senior advisors provide a free service in helping families find quality, top-rated assisted living, independent living, memory care, nursing homes and in-home care. Founded in 1993, CarePatrol began franchising in 2009 and is now part of the Best Life Brands family, with private equity backing by The Riverside Company. CarePatrol is proud to have earned the Franchisee Satisfaction Award from Franchise Business Review for 12 years in a row, and has earned placement on the Entrepreneur Franchise 500 list. For more information, visit www.CarePatrol.com/franchising.

16 02, 2022

Oxi Fresh Carpet Cleaning Franchise Prepares for a Strong 2022

2022-02-16T10:27:24-05:00February 16th, 2022|Tags: , , , |

Leading carpet cleaning franchise plans for 60 new locations to open across the country and Canada.

LAKEWOOD, Colo. — Oxi Fresh Carpet Cleaning, one of the nation’s greenest and fastest-growing carpet cleaning franchises, had a powerful 2021 and plans to continue its expansion in the new year through franchise opportunities to entrepreneurs throughout the United States and Canada. They hope to see 60 new locations launch by the end of 2022.

Last year saw Oxi Fresh continue its long growth trend. Company leadership credits this growth to skilled franchisees and the brand’s overall commitment to the principles of speed through systems, trust through transparency, ownership through scoring, and letting go to grow.

According to leadership, these guiding ideas, alongside their oxygen-powered cleaning system and powerful online marketing programs, will continue to aid the brand as they pursue some ambitious 2022 goals. These include:

  • Launch 60 new locations launch in 2022.
  • Target valuable development areas like Los Angeles, Boston, Oregon, Santa Fe and Tampa. According to Matt Kline, the company’s Director of Franchise Sales, the company believes there is enormous potential in those areas for the right entrepreneurs.
  • Continue to improve and iterate upon support and marketing tools to continue empowering their carpet cleaning franchisees.

As the company pursues these goals, its president, Jonathan Barnett, explained how Oxi Fresh could help the many people who will begin their entrepreneurial journeys in 2022.  

“Many people will be looking to take control of their future by becoming their own boss. That entrepreneurial journey is one of the most important they’ll undertake in their life—it shouldn’t be started without research and planning. I’d strongly encourage any new entrepreneur to consider franchising with Oxi Fresh,” said Jonathan Barnett, Founder and CEO of Oxi Fresh.

Mr. Barnett went on to detail the many advantages offered by the brand, including a centralized Scheduling Center, a robust Customer Relationship Management software program, a fast-drying cleaning system that has earned the brand hundreds of thousands of positive reviews and much more. 

He continued, “Our franchising system can provide entrepreneurs with tools and support that can give them an invaluable advantage. So before you open a business by yourself, consider all the benefits that come from being part of a franchising system like Oxi Fresh.”

About Oxi Fresh Carpet Cleaning® 

Oxi Fresh Carpet Cleaning offers green carpet cleanings and exceptional results through innovative products and modern technology. The company’s powerful combination of knowledgeable people, innovative technology, and robust processes has landed the brand in Entrepreneur magazine’s Franchise 500, ranked in Inc. magazine’s Inc. 500|5000, and saw them named as one of “America’s Best Franchises to Buy,” by Forbes magazine. Oxi Fresh has hundreds of locations throughout the United States and Canada, with more locations currently in development. For more information, visit oxifresh.com.

16 02, 2022

Ace Handyman Services and Dispatch Bring “Local Hardware Store” Experience Into Your Home

2022-02-16T10:21:36-05:00February 16th, 2022|Tags: , , , |

Dispatch is empowering home service brands to use customer experience as a differentiator.

BOSTON — Dispatch – the leading field service software platform for home service franchise businesses – has partnered with Ace Handyman Services to give customers Ace Hardware’s renowned expertise and customer experience for their home projects.

Ace Handyman Services – formerly Handyman Matters – is Ace Hardware’s new handyman division, created to help loyal Ace customers achieve their home improvement project goals. Ace Handyman Services allows customers to hire reliable, experienced craftsmen to come into their homes and assist with projects that may need an extra hand or some additional expertise.

Handyman Matters was a long-time customer of Dispatch, already providing an unparalleled home service experience in the handyman market with Dispatch’s powerful field service toolset. Ace Hardware saw this emphasis on customer experience – enabled by Dispatch – and acquired Handyman Matters to provide the infrastructure for their new handyman services arm.

“Ace had services on the radar for quite some time, and when they went out to find a business like ours, our core values really lined up – our already great customer reviews, and our tagline of helping you love your home” Said Chris Bue, who was in a leadership role at Handyman Matters, and is now President at Ace Handyman.

Since the acquisition, Dispatch and Ace Handyman Services have successfully implemented their offering at over 160 Ace Hardware locations and counting, creating a holistic home improvement destination at popular stores around the country.

Avi Goldberg, Dispatch Founder and Chief Strategy Officer, has seen this before – “Retailers across industries are realizing that pairing services with their retail offering is the best way to build loyalty, drive foot traffic, and provide a complete experience to their customers – and Ace has quickly become a leader in this space.”

The Dispatch Solution

Dispatch works with home service enterprises to provide visibility into the performance of their locations and independent contractors, and to enable every home service customer experience to be a modern and branded one. With the consumerization of technology and the increasing demand for modern home service delivery, brands need to evolve to stay competitive.

“Customer experience is even more important when you’re thinking about stepping into someone’s home. It’s one thing for a customer to step into your store, but when you step into the customer’s home – that attention to a customer’s needs, and just showing respect and being truly helpful is really very important ” – notes Aaron Williams, Ace Handyman’s VP of Technology.

When using Dispatch, home service brands can feel confident that the experience being delivered to their customers on their behalf is one that exceeds modern expectations.

Building Steps to Success

In a recent case study, Ace Handyman Services details how using the Dispatch platform has enabled their handyman business to scale and align with Ace Hardware’s famous focus on customer experience.

Through using Dispatch, Ace Handyman Services was able to show measurable growth across several important success indicators, leading to:

  • Increased service requests
  • Increased location job volume and revenue
  • Increased customer satisfaction
  • Higher service ratings

These results, in addition to the best-in-class service experience delivered to every Ace Handyman customer, has cemented Ace as the leader in handyman services, and enabled their explosive growth over the past year. Whether it’s in-store or in your home, the Ace Hardware brand continues to mean quality craftsmanship and superior service.

About Dispatch

Dispatch, founded in 2013 and headquartered in Boston, Massachusetts, is the leading provider of software solutions for enterprise service brands that rely on independent service providers. Dispatch gives service brands visibility into the performance of their independent service providers and control over the customer experience those pros deliver. Dispatch is backed by Vista Equity Partners, a leading global technology investor. Visit www.dispatch.me to learn more.

About Ace Handyman Services

Ace Handyman Services, founded in 1998, is Ace Hardware’s handyman division, offering home and commercial maintenance, improvement and remodeling services. Since its acquisition in 2019, Ace Handyman Services is now present at over 160 Ace Hardware locations and growing, providing Ace customers with on-site help with their home improvement projects. Visit www.acehandymanservices.com to learn more.

16 02, 2022

BoxUnion Co-Founder and Chief Revenue Officer of TITLE Boxing Club Appointed to 2022 Board of Directors for Rock Steady Boxing

2022-02-16T09:56:06-05:00February 16th, 2022|Tags: , , , , , |

Felicia Alexander Joins Non-Profit Supporting Parkinson’s Disease for a Two-Year Term.

SANTA MONICA, Calif. — TITLE Boxing Club/BoxUnion, the nation’s leading fitness boxing company announced today that Felicia Alexander, Co-Founder of BoxUnion and Chief Revenue Officer of TITLE Boxing Club, has been appointed to the 2022 Board of Directors for non-profit Rock Steady Boxing. The two brands have more than 140 clubs with tens of thousands of members and digital subscribers, some which currently support the non-profit by offering its classes.

Rock Steady Boxing is a non-profit organization based in Indianapolis that provides hope to people with Parkinson’s disease by improving their quality of life through a non-contact boxing-based fitness curriculum. This proven fitness routine is dramatically improving the ability of people with Parkinson’s to live independent lives. Since someone in the U.S. is diagnosed with Parkinson’s every nine minutes, there is a much-needed opportunity to bring greater awareness and more resources to this disease.

“The Rock Steady program is proven successful in the work they do to empower people to fight against Parkinson’s,” said Felicia Alexander Co-Founder of Box Union and Chief Revenue Officer of TITLE Boxing Club. “These classes are already offered at select TITLE Boxing Clubs nationwide so I have seen firsthand the community and encouragement that is provided to its boxers. It’s more than a workout – it provides hope to all participants. I look forward to giving my time and expertise to Rock Steady Boxing to reach even more people.”

Joining Alexander as new board members are Mari Baxter, Chief Operating Officer of Senior Helpers Franchising and Jimmy Choi, Motivational Speaker of the Fox Ninja Group, five-time American Ninja Warrior and Patient Council Board Member of the Michael J. Fox Foundation for Parkinson’s Research.

“Rock Steady Boxing has been fortunate over the years to have compassionate, competent and dedicated board members,” said Dick Poppa Rock Steady Boxing Club Board Chair. “We’re excited to add Felicia Alexander to that heritage as she’s has built her successful entrepreneurial profile through boxing and brings a real passion for helping people maximize their potential.”

Collectively, the new board members will enhance the focus on training program and organizational sustainability over a two-year term. Alexander’s background and passion for helping people maximize their potential adds unmatched benefits to the diverse group of leaders.

To learn more about TITLE Boxing Club and BoxUnion, visit titleboxingclub.com or https://www.boxunion.com. For more information about Rock Steady Boxing, visit www.rocksteadyboxing.org.

About Rock Steady Boxing
Rock Steady Boxing (www.rocksteadyboxing.org) is an Indianapolis-based non-profit gym that provides a uniquely effective form of physical exercise to people who are living with Parkinson’s. It has trained thousands of health and fitness professionals via its in-depth coach’s course, which provides knowledge of Parkinson’s disease and boxing basics. The RSB mission is to equip our affiliates and empower the coaches to improve the quality of life of people with PD.

About TITLE Boxing Club/BoxUnion
TITLE Boxing Club is a franchise of boutique fitness clubs specializing in boxing and kickboxing classes with more than 140 locations and 30,000+ members. TITLE Boxing Club also allows consumers to workout anytime, anywhere through their digital subscription service TITLE Boxing Club On Demand. BoxUnion is a boutique fitness brand with three studio locations in California, as well as a digital subscription service. BoxUnion’s innovative workouts bring together mind, body, music and boxing. Voted most fun new workout by Self Magazine and Top 10 coolest workout taking over LA right now by Well + Good, BoxUnion has been recognized by everyone from People Magazine to Goop. In January 2021, BoxUnion acquired TITLE Boxing Club to form the nation’s premier omni-channel fitness brand. To find out more about TITLE Boxing Club and find a location near you visit titleboxingclub.com. To learn more about TITLE Boxing Club On Demand and try it for free visit titleboxingclubondemand.com. For more information about BoxUnion and BoxUnion Digital visit boxunion.com.

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