nursing homes

29 05, 2024

Maryland CarePatrol Franchisee Leads Charge for Safer Senior Care Standards with the Signing of Senate Bill 952

2024-05-29T11:35:17-04:00May 29th, 2024|Tags: , , , , , , , |

Baltimore’s Paula Sotir successfully advocates for regulated oversight to enhance the quality of care for seniors

TROY, Mich. — CarePatrol, the nation’s largest senior care solutions organization, recently announced a significant victory for the senior care industry as Maryland franchisee Paula Sotir worked with other senior referral companies, assisted living communities and clients that have placed loved ones to champion improved regulations for senior-care referral companies. Sotir, franchisee of CarePatrol of Baltimore, has been a pivotal advocate for ensuring safer and more reliable senior care services.

Over the past three years, Sotir has worked with Maryland Senator Shelly Hettleman and other placement companies to push for stricter oversight and higher standards in the senior care industry. Their efforts culminated last week with the signing of Senate Bill 952 into law, a landmark piece of legislation designed to enhance the quality and accountability of senior-care referral companies.

“Ensuring that our seniors receive the best possible care is not just a professional obligation, but a personal mission. The work to pass this bill is a major step toward protecting our most vulnerable citizens,” said Paula Sotir. “I am proud to be part of this significant change that will help elevate the standards of senior care across Maryland and aim to keep fighting for this initiative to spark positive change across the nation at large.”

Senate Bill 952 introduces stringent requirements for senior-care referral companies, including: mandating comprehensive criminal background checks for all personnel, requiring business insurance, conducting regular audits of care standards and using transparent payment practices. These measures aim to eliminate the previously unchecked practices that have infiltrated the industry and to ensure a greater level of trust and safety for seniors and their families.

“This new legislation is a testament to the hard work and dedication of Paula Sotir and other referral companies, assisted living communities, clients and the entire CarePatrol organization,” stated CarePatrol Brand President Becky Bongiovanni. “At CarePatrol, we are committed to ensuring that every senior is placed in a safe and nurturing environment. Senate Bill 952 sets a precedent for other states to follow, and we are honored to have been a part of this critical advocacy. Congratulations Paula and others for your dedication!”

To learn more about CarePatrol and its ongoing commitment to senior care, visit www.CarePatrol.com/franchising.

About CarePatrol
CarePatrol is the nation’s largest senior care solutions franchise in the United States. Through more than 200 offices in 40 states, local senior advisors provide a free service in helping families find quality, top-rated assisted living, independent living, memory care, nursing homes and in-home care. Founded in 1993, CarePatrol began franchising in 2009 and is now part of the Best Life Brands family, with private equity backing by The Riverside Company. CarePatrol is proud to have earned the Franchisee Satisfaction Award from Franchise Business Review for 14 years in a row, and has earned placement on the Entrepreneur Franchise 500 list. For more information, visit www.CarePatrol.com/franchising.

23 01, 2024

CarePatrol Recognized as a 2024 Top Franchise by Franchise Business Review

2024-01-23T19:33:13-05:00January 23rd, 2024|Tags: , , , , , , , |

Independent Survey Shows Franchise Owners are Highly Satisfied with CarePatrol’s Performance for 14th Year in a Row

TROY, Mich. — CarePatrol, the nation’s largest senior care solutions organization, entered the new year with prestigious recognition from Franchise Business Review as a Top Franchise for 2024, earning exceptionally high scores in leadership, core values and franchise community for the 14th year since the brand began franchising in 2009. This is the 19th annual ranking of the 200 best franchise opportunities as rated by franchise business owners. The full list is available at https://franchisebusinessreview.com/lists/top-200-franchises/.

“As a leader in the senior care industry, it’s important that our franchisees are backed by a solid support system, strong business model and positive culture in order for them to successfully provide the utmost care for clients navigating often difficult and stressful decisions regarding their aging loved ones, said Becky Bongiovanni, co-founder and brand president of CarePatrol. The continued recognition we receive from not only Franchise Business Review but our franchisees fuels our determination to never lose sight of our core values and continue to strive to provide support to those who are at the heart of our business. As we celebrate this achievement, we look forward to continued growth and success as CarePatrol executes its mission to provide safer care options to seniors.”

Franchise Business Review, a market research firm that performs independent surveys of franchisee satisfaction and employee engagement, provides the only rankings and awards for franchise companies based solely on actual franchisee satisfaction and performance. Franchise Business Review publishes its rankings of the top 200 franchises in its annual Guide to Today’s Top Franchises.

CarePatrol was among more than 375 franchise brands, representing over 35,000 franchise owners, that participated in Franchise Business Review’s research. CarePatrol’s franchisees were surveyed on 33 benchmark questions about their experience and satisfaction regarding critical areas of their franchise systems, including training & support, core values, operations, franchisor/franchisee relations, and financial opportunity.

CarePatrol’s survey data boasts the following highlights:
91% of franchisees believe that their franchisor acts with a high level of honesty & integrity;
90% of franchisees agree that they enjoy being a part of this organization;
92% of franchisees agree that they respect their franchisor.

“Franchisee satisfaction continues to be the leading indicator of franchise performance and system health, and we are pleased to report that our latest research shows satisfaction has remained at some of the highest levels in the past 19 years. In fact, our survey results show that three out of four franchise owners would recommend their brand to others. That’s extremely encouraging news for franchise owners and anyone considering investing in a franchise,” said Michelle Rowan, president and COO of Franchise Business Review. “As an independent research firm, Franchise Business Review is committed to helping prospective franchisees get an objective view of the best franchise opportunities available based on actual feedback from the people who own them. Each of the award winners on this year’s list of the 200 Top Franchises received stellar ratings from their franchisees in the areas crucial to success in operating a franchise, including training & support, leadership, innovation, culture, and financial opportunity.”

Visit FranchiseBusinessReview.com to see the full description of the 2024 Top Franchises.

To learn more about CarePatrol, visit www.CarePatrol.com/franchising.

About CarePatrol
CarePatrol is the nation’s largest senior care solutions franchise in the United States. Through more than 200 offices in 35 states, local senior advisors provide a free service in helping families find quality, top-rated assisted living, independent living, memory care, nursing homes and in-home care. Founded in 1993, CarePatrol began franchising in 2009 and is now part of the Best Life Brands family, with private equity backing by The Riverside Company. CarePatrol is proud to have earned the Franchisee Satisfaction Award from Franchise Business Review for 14 years in a row, and has earned placement on the Entrepreneur Franchise 500 list. For more information, visit www.CarePatrol.com/franchising.

About Franchise Business Review
Franchise Business Review (FBR) is a leading market research firm serving the franchise sector. FBR measures the satisfaction and engagement of franchisees and franchise employees and publishes various guides and reports for entrepreneurs considering an investment in a franchise business. Since 2005, FBR has surveyed hundreds of thousands of franchise owners and over 1,200 leading franchise companies. FBR publishes free and unbiased franchisee satisfaction research reports throughout the year online at http://www.FranchiseBusinessReview.com. To read our publications, visit https://franchisebusinessreview.com/page/publications/

20 07, 2023

FirstLight Home Care Invests in Leadership Team with EVP of Experience and Innovation, Kristen Duell

2023-07-20T14:08:10-04:00July 20th, 2023|Tags: , , , , |

CINCINNATI — FirstLight Home Care, a leading provider of home care services, announced today that Kristen Duell has joined the company as the Executive Vice President of Experience and Innovation.

“We are excited to have Kristen join our team,” said Glee McAnanly, President and CEO at FirstLight Home Care. “She is a dynamic leader passionate about enriching the client, caregiver, and franchisee experience. Her vision and commitment to shaping the future of the home care industry through disruptive ideas will undoubtedly impact the growth of our franchise owners.”

Duell has more than 20 years of experience in the healthcare industry. She joins FirstLight from Home Care Pulse, where she acted as Chief Marketing Officer.

Recently Duell was selected as one of Aging Media’s 2023 Future Leaders, under 40, in Home Health and Home Care. Duell is dedicated to continually looking at ways to innovate using technology and improve the experience of clients, caregivers, franchise owners, and partners.

With her commitment to driving transformative initiatives and promoting a culture of innovation, Duell will play a vital role as FirstLight expands into new markets and continues transforming the care continuum.

“I am thrilled and honored to work with every aspect of FirstLight Home Care,” said Kristen Duell. “My goal is to explore innovative ways to differentiate us while enhancing overall satisfaction. The home care industry is at a pivotal time in which we must think and do things differently. Our aging population demands it, and FirstLight is up to the challenge. I look forward to helping accelerate that change.”

McAnanly explained, “We are excited to have the experience Kristen brings to the business as we prepare to announce other key initiatives during our national conference September 28-30 that will further enable our franchise owners, their caregivers, and team members.”

About FirstLight Home Care

FirstLight Home Care, a leading provider of home care services, is a lifeline for seniors, veterans, adults living with dementia, and anyone 18 and older who needs care where they call home. FirstLight exists to help people have their best day, every day. The company’s mission is to provide compassionate home care so that all families served have peace of mind knowing their loved ones receive the support they need to enjoy the quality of life they deserve. FirstLight’s network of professional caregivers is passionate about creating meaningful relationships and making a difference in the lives of others. The franchise system includes nearly 200 independently owned and operated home care locations throughout the United States. To learn more, or to find a local office, visit FirstLightHomeCare.com.

27 06, 2023

CarePatrol’s “My Care Advisors” Podcast Marks its First Year with 30th Episode

2023-06-27T13:52:12-04:00June 27th, 2023|Tags: , , , , , , , |

Leading senior care solutions organization celebrates 30th anniversary reaching 30 podcast episodes providing valuable information for aging population. 

PHOENIX — CarePatrol, the nation’s largest senior care solutions agency, celebrates one year of its podcast, “My Care Advisors” with its 30th episode airing June 15th to coincide with the brand’s 30th anniversary.

The free, informational podcast, which now has over 30,000 downloads, aims to provide listeners with leading experts who will shine a light on need-to-know topics for an aging population, such as health concerns, financial planning, care options, and more.

“Our goal is to always help our clients live a vibrant and healthy life and this podcast and the experts that we bring on help them do just that,” said Becky Bongiovanni, president of CarePatrol. “It is wonderful to celebrate one-year of the podcast with the milestone of reaching 30 years in business helping families decipher the best care solution for themself or a loved one with less stress.”

The 30th episode, which is titled “Three Decades of Family Caregiving Support” celebrates CarePatrol’s 30th year of supporting older adults and their family members to navigate care solutions. This episode highlights:

  • How the mission and unique approach of CarePatrol has helped build a strong foundation of ‘giving seniors and their families a less stressful and easier way to find safer senior care choices’ for more than 30 years.
  • The important roles of local Senior Care Advisors and Certified Senior Advisors (CSA)® in supporting older adults navigate senior care options.
  • Considerations when selecting the right support to navigate senior care options.
  • How CarePatrol’s systems, tools and process improvements and people help support older adults and their caregivers.
  • Insight into the future for senior care options and the support needed to help navigate the complexities of care.

“This podcast has been enthusiastically embraced by listeners worldwide that are thirsty for valuable information on the myriad of issues that come with aging,” said Jennifer LoBianco, chief marketing officer at Best Life Brands, parent company to CarePatrol. “The content we put out on this podcast helps to show our organization’s commitment to ensuring our clients can live their best life along the continuum of care and that their caregiver has all the information they need to make that a possibility.”

Founded in 1993 by a social worker after observing the personal trauma experienced by a family whose loved one had been placed in the wrong type of facility, CarePatrol became the pioneer organization whose core values are dedicated to being a comprehensive personal service and valuable resource for families during the placement of a loved one. The franchise assesses each client’s care level and financial needs, as well as general preferred locations to recommend the best independent living, assisted living, memory care and in-home care options. Services are available at no cost to their clients, as they are paid by tens of thousands of quality pre-vetted providers across the nation.

To learn more about CarePatrol, visit https://www.carepatrol.com/.

To learn more about “My Care Advisors,” visit https://www.carepatrol.com/podcast.html.

About CarePatrol

CarePatrol is the nation’s largest senior care solutions franchise. Through more than 150 offices in 35 states, local senior advisors provide a free service in helping families find quality, top-rated assisted living, independent living, memory care, nursing homes and in-home care. Founded in 1993, CarePatrol began franchising in 2009 and is now part of the Best Life Brands family, with private equity backing by The Riverside Company. CarePatrol is proud to have earned the Franchisee Satisfaction Award from Franchise Business Review for 12 years in a row, and has earned placement on the Entrepreneur Franchise 500 list. For more information, visit www.CarePatrol.com/franchising.

19 04, 2023

CarePatrol Named a Top 50 Franchise for Women by Franchise Business Review

2023-04-19T09:54:22-04:00April 19th, 2023|Tags: , , , , , , , |

Independent Survey Shows Female Franchise Owners Are Highly Satisfied with CarePatrol’s Performance.

PHOENIXCarePatrol, the nation’s largest senior care solutions organization, was identified by Franchise Business Review as being one of only 50 franchises to qualify as a 2023 Top Franchise for Women.

“Being acknowledged as a leading franchise for women and knowing that franchisees have a high level of satisfaction within the system is extremely satisfying,” said Becky Bongiovanni, co-founder and brand president of CarePatrol.  “Our team is dedicated to equipping our franchise partners with the necessary tools and resources to excel in their respective markets and to ensure the well-being and care of their clients.”

Franchise Business Review (FBR), a franchise research firm that performs independent surveys of franchisee satisfaction, provides the only rankings of franchises based solely on actual franchisee satisfaction and performance. Franchise Business Review publishes its rankings of top franchises in its annual Guide to Today’s Top Franchises, as well as in quarterly reports throughout the year that rank the top franchises in specific sectors.

CarePatrol was among 322 franchise brands, representing over 8,100 female franchise owners, that participated in Franchise Business Review’s research on the Top Franchises for Women. CarePatrol’s franchisees were surveyed on 33 benchmark questions about their experience and satisfaction regarding critical areas of their franchise systems, including leadership, training & support, financial opportunity, and work/life balance.

CarePatrol’s survey data showed:

88% of franchisees “strongly agree” or “agree” that senior management encourages a strong team culture;
94% of franchisees enjoy operating their business;
97% of franchisees would recommend the franchise to others.

“Franchising is a terrific option for women seeking business ownership on a full- or part-time basis,” said Michelle Rowan, president and COO of Franchise Business Review. “There are thousands of different franchise opportunities available, so before making the decision to invest in a particular franchise, it’s important to research feedback from current female franchise owners on how well the franchise meets their expectations in terms of support, work/life balance, financial opportunity, culture, and other key areas of business ownership. When you look at the brands on this year’s list of the Top Franchises for Women, 87% of women said they enjoy owning and operating the business, making them all excellent options for women looking to make the transition to business ownership.”

Visit FranchiseBusinessReview.com to see the full list of the 2023 Top Franchises.

To learn more about CarePatrol, visit www.CarePatrol.com/franchising.

About Franchise Business Review

Franchise Business Review (FBR) is a leading market research firm serving the franchise sector. FBR measures the satisfaction and engagement of franchisees and franchise employees and publishes various guides and reports for entrepreneurs considering an investment in a franchise business. Since 2005, FBR has surveyed hundreds of thousands of franchise owners and over 1,200 leading franchise companies. FBR publishes free and unbiased franchisee satisfaction research reports throughout the year online at www.FranchiseBusinessReview.com. To read our publications, visit https://franchisebusinessreview.com/page/publications/.

About CarePatrol

CarePatrol is the nation’s largest senior care solutions franchise. Through more than 170 offices in 35 states, local senior advisors provide a free service in helping families find quality, top-rated assisted living, independent living, memory care, nursing homes and in-home care. Founded in 1993, CarePatrol began franchising in 2009 and is now part of the Best Life Brands family, with private equity backing by The Riverside Company. CarePatrol is proud to have earned the Franchisee Satisfaction Award from Franchise Business Review for 13 years in a row, and has earned placement on the Entrepreneur Franchise 500 list. For more information, visit www.CarePatrol.com/franchising.

17 04, 2023

CarePatrol Named a Top Recession-Proof Business for 2023 by Franchise Business Review

2023-04-17T11:05:45-04:00April 17th, 2023|Tags: , , , , , , , |

Independent Research Data Shows Franchisees Are Highly Satisfied with Their Investment in CarePatrol.

PHOENIXCarePatrol, the nation’s largest senior care solutions organization, was recently named a top franchise by Franchise Business Review in its report on the Top Recession-Proof Franchises for 2023.

“It is highly gratifying to be recognized as a top recession-proof business and to know that franchisee satisfaction is high,” said Becky Bongiovanni, co-founder and brand president of CarePatrol. “Regardless of the economy, franchising in general and especially in the senior care space is very well-positioned for growth. Our team is committed to making sure our existing franchisees are successful by providing them with the resources they need to serve their communities.”

Franchise Business Review (FBR) provides the only rankings of franchises based solely on actual franchisee satisfaction and performance. FBR publishes its rankings of top franchises in its annual Guide to Today’s Top Franchises, as well as in quarterly reports throughout the year that rank the top franchises in specific sectors.

More than 36,000 franchisees representing over 365 franchise brands participated in Franchise Business Review’s franchisee satisfaction survey. From the research, CarePatrol was one of just 100 franchise brands to be identified as a Top Recession-Proof Franchise award winner and be featured on the list of the best recession-proof franchises.

CarePatrol’s franchisees were surveyed on 33 benchmark questions about their experience and satisfaction regarding critical areas of their franchise systems, including training & support, operations, franchisor/franchisee relations, culture, and financial opportunity.

“While no business is 100% recession-proof, these franchise businesses have demonstrated that they are highly recession-resistant based on historical performance,” said Eric Stites, CEO of Franchise Business Review. “For people seeking to be their own boss, the Top 100 Recession-Proof businesses we identified this year not only have outstanding satisfaction among their owners—one of the most important factors to consider before investing in any franchise opportunity—but they have performed well in good times and bad and we feel they hold a strong advantage to outperform their competitors in the years ahead.”

CarePatrol’s survey data showed:

  • 88% of franchisees “strongly agree” or “agree” that senior management encourages a strong team culture;
  • 94% of franchisees enjoy operating their business;
  • 97% of franchisees would recommend the franchise to others.

Visit FranchiseBusinessReview.com to see the full list of the Top Franchises of 2023.

To learn more about CarePatrol, visit www.CarePatrol.com/franchising.

About Franchise Business Review

Franchise Business Review (FBR) is a leading market research firm serving the franchise sector. FBR measures the satisfaction and engagement of franchisees and franchise employees and publishes various guides and reports for entrepreneurs considering an investment in a franchise business. Since 2005, FBR has surveyed hundreds of thousands of franchise owners and over 1,200 leading franchise companies. FBR publishes free and unbiased franchisee satisfaction research reports throughout the year online at www.FranchiseBusinessReview.com. To read our publications, visit https://franchisebusinessreview.com/page/publications/.

About CarePatrol

CarePatrol is the nation’s largest senior care solutions franchise. Through more than 170 offices in 35 states, local senior advisors provide a free service in helping families find quality, top-rated assisted living, independent living, memory care, nursing homes and in-home care. Founded in 1993, CarePatrol began franchising in 2009 and is now part of the Best Life Brands family, with private equity backing by The Riverside Company. CarePatrol is proud to have earned the Franchisee Satisfaction Award from Franchise Business Review for 13 years in a row, and has earned placement on the Entrepreneur Franchise 500 list. For more information, visit www.CarePatrol.com/franchising.

9 03, 2023

FirstLight Home Care Franchise Owners Awarded Franchisee of the Year by International Franchise Association

2023-03-09T10:23:59-05:00March 9th, 2023|Tags: , , , , |

CINCINNATI — The International Franchise Association (IFA) has named Don and Craig Randall, owners of multiple FirstLight Home Care territories in the Carolinas, as a 2022 Franchisee of the Year. The Randalls were honored at the 63rd IFA Annual Convention for being outstanding franchise establishment owner-operators.

“Franchisee of the Year recipients represent the best in franchising,” said Matthew Haller, president and CEO of the International Franchise Association. “This is the highest honor IFA awards to individual franchisees, and local business owners like Don and Craig Randall exemplify the power of franchising and its positive contributions to communities around the world.”

The Franchisee of the Year Award recognizes leading franchise owners from IFA member brands whose outstanding performance and contributions help protect, enhance and promote the franchise business model. Nominated by their parent company, individuals are selected for service to their communities, fostering a strong and vibrant workforce, opening the doors for career growth and entrepreneurship, and supporting their fellow franchisees.

This father-son team operates six territories, including Myrtle Beach, Charleston, Beaufort, Simpsonville and Greenville, SC, and Wilmington, NC.

“Don and Craig have an outstanding team of professionals who’ve been providing clients and families with compassionate home care for more than 10 years,” said FirstLight President and CEO Glee McAnanly. “This team continues to live our mission and core values every day. We are grateful for the service they provide to individuals in their communities and for the ongoing support they give to our franchise network.”

There are approximately 800,000 franchised businesses across the U.S., providing over 8.4 million direct jobs and generating over $800 billion in economic output. According to Oxford Economics, franchising on average provides higher wages and better benefits than non-franchised businesses, as well as greater entrepreneurial opportunities to minorities, women, veterans, and other underrepresented communities.

About FirstLight Home Care

FirstLight Home Care, a leading provider of home care services, is a lifeline for seniors, veterans, adults living with dementia, and anyone 18 and older who needs care in the place they call home. FirstLight exists to help people have their best day, every day. The company’s mission is to provide compassionate home care so that all families who are served have peace of mind knowing their loved ones are receiving the support they need to enjoy the quality of life they deserve. FirstLight’s network of professional caregivers is passionate about creating meaningful relationships and making a difference in the lives of others. The franchise system includes nearly 200 independently owned and operated home care locations throughout the United States. To learn more, or to find a local office, visit FirstLightHomeCare.com.

20 02, 2023

FirstLight Home Care Announces National Caregiver of the Year

2023-02-20T10:04:58-05:00February 20th, 2023|Tags: , , , , |

Matt Paxton joins FirstLight’s President and CEO to surprise the winning caregiver on National Caregivers Day.

WINDHAM, Maine — FirstLight Home Care, an award-winning provider of home care services, has named Marketa “Kitti” Tikander as its National Caregiver of the Year.

Kitti was presented with the honor during a National Caregivers Day appreciation event at FirstLight’s Windham office. She was nominated for the award by Jessie Gartland, Managing Director of FirstLight Home Care of Southern Maine.

“Kitti oozes compassion, integrity and genuine kindness in her heart,” said Gartland. “She has worked for us for more than eight years and always embraces each client and family we match her with. Kitti never fails to see the light in everyone, something I wish I could harness and share with others. She is a true caregiver at heart.”

Nearly 50 Caregiver of the Year nominations were received from FirstLight offices across the country. Nominees were evaluated on service excellence, quality of caregiving skills and bringing the FirstLight culture to life. Kitti was one of three finalists this year.

Matt Paxton joined FirstLight’s President and CEO, Glee McAnanly, in presenting the prestigious award. Matt helps families find the upside of downsizing. His public television show, Legacy List with Matt Paxton, stresses the importance of sharing family stories above holding on to objects. FirstLight Home Care is a proud supporter of this Emmy-nominated series.

“Throughout my career and personal journey, I’ve seen the positive impact professional caregivers have on families,” said Paxton. “It can be stressful caring for a loved one. The comfort, support and peace of mind caregivers like Kitti offer families are invaluable. I’m so thankful FirstLight asked me to be part of this special recognition.”

Owners Peter Gartland and Carol Larkin and their dedicated, caring team have provided in-home care to adults in their community for over a decade. For more information, visit  SouthernMaine.FirstLightHomeCare.com.

About FirstLight Home Care

FirstLight Home Care, a leading provider of home care services, is a lifeline for seniors, veterans, adults living with dementia, and anyone 18 and older who needs care in the place they call home. FirstLight exists to help people have their best day, every day. The company’s mission is to provide compassionate home care so that all families who are served have peace of mind knowing their loved ones are receiving the support they need to enjoy the quality of life they deserve. FirstLight’s network of professional caregivers is passionate about creating meaningful relationships and making a difference in the lives of others. The franchise system includes nearly 200 independently owned and operated home care locations throughout the United States. To learn more, or to find a local office, visit FirstLightHomeCare.com.

17 06, 2022

CarePatrol Launches New Podcast “My Care Advisors”

2022-06-17T08:55:09-04:00June 17th, 2022|Tags: , , , , , , , |

Leading senior care solutions organization launches new podcast series to provide expert commentary on need-to-know topics about aging and care options.

PHOENIXCarePatrol, the nation’s largest senior care solutions agency, recently launched a new podcast, “My Care Advisors.”

The free podcast aims to provide listeners with leading experts who will shine a light on need-to-know topics for an aging population, such as health concerns, financial planning, care options, and more.

“This podcast is a great opportunity to share precious information on the myriad of issues that come with aging,” said Becky Bongiovanni, president of CarePatrol. “Our goal is to always help our clients live their best life possible and this podcast and the experts that we will bring on will help them do just that.”

The pilot episode, which is titled “It’s Never Too Late to Start! The Importance of Movement and Older Adults,” features CarePatrol’s Director of Operation Colleen Sieber with tips on fitness and maintaining an active lifestyle. On upcoming episodes, CarePatrol’s Brand President Becky Bongiovanni and Co-founder Chuck Bongiovanni will discuss mental health and the impact of eye conditions on independence. Looking further, “My Care Advisors” is planning to do a series on Alzheimers and how to support those impacted by the disease.

“As our business continues to grow, our focus is on new, innovative methods to develop our marketing strategies and our methods of business operation,” said Jennifer LoBianco, SVP Marketing of Best Life Brands. “The content we can share using this podcast will help to show our organization’s commitment to ensuring our clients can live their best life and that their caregiver has all the information they need to make that a possibility.”

As the nation’s largest and most trusted senior care solutions agency, CarePatrol’s mission is to give seniors and their families a less stressful and easier way to find safer senior care choices. The franchise assesses each client’s care level needs, financial needs and general preferred locations to recommend the best independent living, assisted living, memory care and in-home care options. Their services are available at no cost to their clients, as they are paid by tens of thousands of quality pre-vetted providers across the nation.

To learn more about CarePatrol, visit https://www.carepatrol.com/.

To learn more about “My Care Advisors,” visit https://www.carepatrol.com/podcast.html.

About CarePatrol

CarePatrol is the nation’s largest senior care solutions franchise. Through more than 150 offices in 35 states, local senior advisors provide a free service in helping families find quality, top-rated assisted living, independent living, memory care, nursing homes and in-home care. Founded in 1993, CarePatrol began franchising in 2009 and is now part of the Best Life Brands family, with private equity backing by The Riverside Company. CarePatrol is proud to have earned the Franchisee Satisfaction Award from Franchise Business Review for 12 years in a row, and has earned placement on the Entrepreneur Franchise 500 list. For more information, visit www.CarePatrol.com/franchising.

16 02, 2022

CarePatrol Named a 2022 Top Franchise by Franchise Business Review

2022-02-16T10:37:46-05:00February 16th, 2022|Tags: , , , , , , , |

Independent Survey Shows CarePatrol Ranks High in Franchisee Satisfaction in the Senior Care Category Within the Top 200 Franchise Brands.

PHOENIXCarePatrol, the nation’s largest senior care solutions organization, was recently named a Top Franchise for franchisee satisfaction by Franchise Business Review, earning high scores in leadership, core values, and a supportive franchisee community. This is the 17th annual ranking of the 200 best franchise opportunities as rated by franchise business owners based on the highest level of overall franchisee satisfaction by participating companies.

“It’s incredibly rewarding to be a top 200 franchise for 2022 and to know that franchisee satisfaction in the system is high,” said Becky Bongiovanni, president of CarePatrol. “Our franchisees work tirelessly every day to ensure the well-being and care of our clients. We are committed to ensuring each and every one of our franchisees has the tools and resources they need to succeed in their market.”

To continue improving the satisfaction of its franchisees, CarePatrol has recently implemented a brand refresh to make the franchise more appealing to potential clients. The goal of this refresh was for CarePatrol to develop a more welcoming, caring exterior that reflects the relationships between CarePatrol franchisees and their clients. Additionally, through this refresh, CarePatrol offers its franchisees better support by providing the tools they need to better help their clients.

Franchise Business Review, a market research firm that performs independent surveys of franchisee satisfaction and employee engagement, provides the only rankings and awards for franchise companies based solely on actual franchisee satisfaction and performance. Franchise Business Review publishes its rankings of the top 200 franchises in its annual Guide to Today’s Top Franchises.

CarePatrol was among over 300 franchise brands, representing more than 30,000 franchise owners, that participated in Franchise Business Review’s research. CarePatrol’s franchisees were surveyed on 33 benchmark questions about their experience and satisfaction regarding critical areas of their franchise systems, including training & support, operations, franchisor/franchisee relations, and financial opportunity.

CarePatrol’s survey data showed the following:

I enjoy being part of this organization: 4.3/5.0
Senior Management promotes a clear vision for the company: 4.0/5.0
I respect my Franchisor: 4.3/5.0
My Franchisor cares about my success: 4.3/5.0
I feel supported by other CarePatrol franchisees in the network: 4.3/5.0
Would you recommend this franchise to others? 4.2/5.0

“While the pandemic impacted various business sectors differently, the last 18 months have clearly demonstrated the inherent strengths of the franchise business model. The old franchise adage of ‘being in business for yourself, but not by yourself’ has never been more important,” said Franchise Business Review founder & CEO Eric Stites. “Thanks to fast innovations, significant support, and responsive crisis management, many franchise brands have emerged stronger from the pandemic, and that is reflected in high franchisee satisfaction.”

Visit FranchiseBusinessReview.com to see the full description of the 2022 Top Franchises.

To learn more about CarePatrol, visit www.CarePatrol.com/franchising.

About Franchise Business Review

Franchise Business Review (FBR) is a leading market research firm serving the franchise sector. FBR measures the satisfaction and engagement of franchisees and publishes various guides and reports for entrepreneurs considering an investment in a franchise business. Since 2005, FBR has surveyed hundreds of thousands of franchise owners and over 1,100 leading franchise companies. FBR publishes free and unbiased franchisee satisfaction research reports throughout the year online at http://www.FranchiseBusinessReview.com. To read our publications, visit https://franchisebusinessreview.com/page/publications/.

About CarePatrol

CarePatrol is the nation’s largest senior care solutions franchise. Through more than 150 offices in 35 states, local senior advisors provide a free service in helping families find quality, top-rated assisted living, independent living, memory care, nursing homes and in-home care. Founded in 1993, CarePatrol began franchising in 2009 and is now part of the Best Life Brands family, with private equity backing by The Riverside Company. CarePatrol is proud to have earned the Franchisee Satisfaction Award from Franchise Business Review for 12 years in a row, and has earned placement on the Entrepreneur Franchise 500 list. For more information, visit www.CarePatrol.com/franchising.