What do you do when it’s no longer just an irate customer? When it’s beyond angry? How do you handle the situation? What can you do to save the account? The all-important relationship? And, of course, the business? By Nancy Friedman
Tune into the Franchise Business Radio show to listen and learn from Dan Wirtz, founder of Windsor Realty Group, to get a deeper understanding on commercial real estate. By Pamela Currie
It’s true that business ownership has never been this high, according to the Wall Street Journal, and for that, certified franchise consultants are in high demand. By Don Clayton
The start of any new year is a great time for a checkup of your personal fitness and wellness. It’s also a perfect time to check on the fitness of your brand. Whether your brand is part of a global enterprise or local small business, it may need some attention or a remedy. By Jack Monson
Franchising is about creating a community of business owners working out of the same system and sharing the same goals, metrics, brand, system, etc. It is franchise malpractice to not have your franchisees reporting their numbers in a uniform way, which starts with a standard chart of accounts for your franchisees. By Tom Spadea
The key component to maintaining a healthy lifestyle is a continuous supply of clean drinking water, but many methods of providing drinking water are damaging to the environment and costly to the customer. By Elice Morgenson
Despite the pandemic and many other challenges that 2021 presented, emerging franchise Runningboards Marketing® (RBM) has found a way to help businesses grow. How? The franchise drives clients’ messages to people using the brand’s digital-advertising vehicle, DAV®, pronounced Dave. By Nancy E. Williams
When it comes to fresh, high-quality Greek cuisine, there’s nothing quite like dining along the Mediterranean – except, perhaps, enjoying a meal at Taziki’s. By Tamara Rahoumi
There are plenty of benefits associated with franchise ownership. Offering an opportunity for success through a proven, successful business model, plus a built-in support network and a wealth of training programs, most franchise models have low failure rates and little risk. By Jessica Petrucelli
Featuring a menu full of heartwarming German food and an undeniably festive atmosphere, Hofbräuhaus of America is entirely focused on its customers’ well-being. By Jessica Petrucelli