When Alex Adler began exploring franchise opportunities, he didn’t expect home care to rise so clearly to the top of his list. However, after months of refining his criteria with a franchise broker, one company kept resurfacing: Assisting Hands® Home Care. By Jessica Petrucelli
The home care organization’s Caregiver of the Year, Andreanna Smith, recognized nationally for lifesaving actions and unwavering dedication to seniors
SAN ANTONIO — Caring Senior Service announced today that caregiver Andreanna Smith has been named to WTWH Healthcare’s Frontline Honors Class of 2025, one of the industry’s most respected distinctions for frontline workers across the care continuum.
Smith works for Caring Senior Service in Littleton, Colorado and was chosen for this honor based on a consistent record of extraordinary service, from everyday caregiving moments to decisive leadership during emergencies.
Frontline Honors are presented to workers in the behavioral health, home health, hospice, memory care and senior living industries whose character, performance and commitment to quality stand out in their roles.
In addition to this recognition, Smith was also selected as Caring Senior Service’s 2025 Caregiver of the Year for her outstanding impact on the clients she serves. This award is given to the caregiver who exemplifies the company’s mission of delivering exceptional and compassionate care.
Quick Thinking Saves Life
Smith’s honors also reflect her ability to act decisively when circumstances demand it. That commitment was demonstrated during a recent incident that underscored her dedication to client safety.
During an incident at a grocery store, a reckless driver sped toward one of Smith’s clients in a crosswalk, prompting Smith to instinctively step between the vehicle and her client. Although the client fell and sustained injuries, Smith immediately took control of the situation by contacting the office, calling police, gathering witness statements and ensuring thorough documentation. When family members were unavailable, she remained overnight so the client would not be alone.
Smith’s compassionate approach also results in long-term improvements in her clients’ health. When a client lost interest in eating, Smith responded with patience and creativity, preparing meals the client enjoyed and offering steady encouragement. Her care helped restore the client’s appetite and achieve significant, healthy weight gain.
These actions were cited as key factors in her selection for both honors.
A Caregiver Focused on Dependability
“Caregiving isn’t about being noticed; it’s about being dependable,” Smith said. “I focus on doing the right thing in the moment and making sure the person I’m caring for feels safe and supported.”
Smith regularly goes beyond scheduled care, maintaining a monthly commitment to a client who lives a considerable distance away to provide personal care, companionship and continuity when family support is limited.
“Andreanna sets the standard for what caregiving should look like,” said Lisa Coker, who co-owns Caring Senior Service in Littleton with her husband, Marc. “She takes responsibility without being asked, remains calm under pressure and treats every client with dignity and respect. Her impact is felt not only by the families she serves, but by our entire team.”
Families Appreciate Her Devotion
The families Smith supports credit her with making a meaningful difference in their lives.
“Without hesitation, Andreanna put herself between my mother and a moving vehicle,” said Ron Smith, the son of the client she protected at the grocery store. “That moment alone speaks volumes. But it is her consistency, from the meals to the check-ins to the patience she shows, that truly sets her apart.”
As the U.S. population continues to age, the role of home caregivers like Smith has never been more critical. According to a study by the Johns Hopkins Bloomberg School of Public Health, the number of family caregivers has increased about 32% in recent years, underscoring the growing demand for compassionate care provided in the home.
For more information about Caring Senior Service, visit caringseniorservice.com.
About Caring Senior Service
Caring Senior Service is a non-medical home care services company based in San Antonio, Texas. Founded by CEO Jeff Salter in 1991, the company provides assistance to seniors, people with disabilities, and any adult who may need help with the tasks of everyday living, such as bathing, personal care, running errands, and preparing food. After adding locations throughout Texas in the 1990s, the company extended its reach through franchising in 2002. It now boasts more than 50 locations throughout the United States.
Caring Senior Service has been named one of Franchise Business Review’s top franchises in 2022, 2023, 2024, 2025 and 2026, and is a leader in the use of technology and artificial intelligence in the senior care industry. At the heart of the organization is its GreatCare® method, a commitment to dependable service, quality care solutions and active involvement that ensures every client receives the highest standard of compassionate, personalized care.
For more information on Caring Senior Service, please visit caringseniorservice.com.
The award-winning home care company offers personalized support to meet the needs of the area’s growing retirement community
FORT MYERS, Fla. — Caring Senior Service, a non-medical, personalized home care services company, announced today it has opened a new Florida location with an office located at 5245 Ramsey Way, Unit D-3, in Fort Myers.
Caring Senior Service of Fort Myers is owned by Hexad Alliance LLC, a six-member team that includes registered nurses and IT specialists with more than 20 years of experience serving southwest Florida. Caring Senior Service of Fort Myers is led by Anil John, who previously spent two decades working in the local IT sector.
John said he was drawn to the home care industry when he and his partners noticed the growing demand for high-quality care options for seniors in the area. Fort Myers has grown into a popular retirement destination as the number of residents aged 65 and older increased 42% from 2017 to 2022.
“Fort Myers’ senior population continues to grow rapidly, and many want to remain in the homes they have built their lives in,” John said. “With nursing facilities becoming increasingly more expensive, in-home personal care is more critical than ever. Our location will help the southwest Florida senior population remain in the comfort of their own homes, surrounded by family, friends and pets.”
John and his wife, Susan George, a psychiatric-mental health nurse practitioner, have lived in the region for 20 years. George also serves as the Caring Senior Service of Fort Myers site administrator.
Caring Senior Service founder and CEO Jeff Salter said opening the Fort Myers location marks a major step in the home care services company’s ability to provide at-home care in one of the country’s largest aging markets.
“Anil brings extensive operational experience, a strong commitment to service and a genuine passion for helping seniors remain at home to the Caring family,” Salter said. “We are confident those qualities will make this location a success.”
In addition to delivering the company’s certified GreatCare® services to clients, Caring Senior Service of Fort Myers also provides access to the proprietary Tendio® Family Portal, which allows caregivers, clients and family members to stay connected in real time.
For more information about Caring Senior Service of Fort Myers, visit https://caringseniorservice.com/fort-myers/ or call them at (239) 510-2394.
About Caring Senior Service
Caring Senior Service is a non-medical home care services company based in San Antonio, Texas. Founded by CEO Jeff Salter in 1991, the company provides assistance to seniors, people with disabilities, and any adult who may need help with the tasks of everyday living, such as bathing, personal care, running errands, and preparing food. After adding locations throughout Texas in the 1990s, the company extended its reach through franchising in 2002. It now boasts more than 50 locations throughout the United States.
Caring Senior Service has been named one of Franchise Business Review’s top franchises in 2022, 2023, 2024, and 2025 and is a leader in the use of technology and artificial intelligence in the senior care industry. At the heart of the organization is its GreatCare® method, a commitment to dependable service, quality care solutions and active involvement that ensures every client receives the highest standard of compassionate, personalized care.
For more information on Caring Senior Service, please visit www.caringseniorservice.com.
After two decades in residential real estate, Hilary and Greg Eldridge were ready for a new chapter – one that would allow them to help people while making a deeper impact in their Chicago hometown. Hilary’s personal experience caring for her father, who developed Parkinson’s disease in his 80s, inspired their career shift. By Jessica Petrucelli
Local Franchise Owner Jeffrey Jaunich Adds New Territory Serving New Lenox, Illinois
ROCKLIN, Calif. — Always Best Care Senior Services, a leading provider of in-home senior care and assisted living referral services in the United States, today announced the expansion of Always Best Care of Chicagoland into New Lenox, Illinois.
This expansion extends the company’s non-medical home care, personal care, companionship, and specialized senior support services throughout Will County and the Southwest Chicago suburbs, including New Lenox, Mokena, Homewood, Flossmoor, Frankfort and neighboring communities.
Who Is Expanding Senior Care Services in Chicagoland?
Jeffrey Jaunich, franchise owner of Always Best Care of Chicagoland, leads the expansion. Jaunich spent 25+ years in the financial services industry before transitioning into senior care after supporting his father through the challenges of dementia. His experience caring for a loved one fuels his mission to help seniors age safely at home and make transitions to higher levels of care more seamless.
“Seeing the challenges my family faced during my father’s journey showed me how much more could be done to support seniors in their homes and make transitions to higher levels of care as smooth as possible,” said Jaunich. “This expansion allows us to bring our comprehensive, family-centered approach to even more seniors in New Lenox and the surrounding communities. With Silver Cross Hospital right here in the area, we’re in a stronger position than ever to support patients returning home and ensure they receive the consistent, compassionate care they need to maintain independence and dignity for as long as possible.”
What Services Does Always Best Care Provide in New Lenox and the Chicagoland Area?
Always Best Care offers a broad range of in-home senior care services, designed to support adults aging in place:
Always Best Care also helps families evaluate and choose assisted living communities when home care is no longer sufficient, at no cost to the family.
Why Is This Expansion Significant for New Lenox and the Chicago South Suburbs?
Illinois continues to see rapid growth in its 65+ population, especially in communities like New Lenox and the surrounding suburbs. Demand for in-home senior care, dementia support, transitional care, and aging-in-place services continues to rise.
With this expansion, Always Best Care of Chicagoland now operates fully within the service territory of Silver Cross Hospital in New Lenox, a major and rapidly growing healthcare system serving the region. This alignment enables the agency to collaborate directly with Silver Cross care teams, support hospital referrals, assist patients returning home after hospitalization, and strengthen continuity-of-care for seniors across the South Suburbs.
Families in New Lenox, Mokena, Homewood, Flossmoor, Frankfort, and neighboring municipalities now have expanded access to:
What Makes Jeffrey Jaunich’s Always Best Care Team Unique?
Jaunich’s operation is built on the values of care, compassion, and respect he learned growing up in a large family where elders were deeply honored. His firsthand experience navigating dementia care gives him a personal understanding of what families need during difficult transitions.
His leadership has already produced strong results in DuPage County and throughout the Chicago South Suburbs, building caregiving teams known for reliability, empathy, and exceptional support for seniors and their families.
What Does Leadership Say About the Expansion?
Jake Brown, President and CEO of Always Best Care, praised the expansion and Jaunich’s proven leadership:
“Jeffrey is a proven, multi-unit owner whose leadership, experience, and deep commitment to seniors make him the perfect choice to expand Always Best Care’s services into New Lenox. His track record in DuPage County and the Chicago South Suburbs demonstrates his ability to build teams grounded in care, compassion, and respect for every client.”
About Always Best Care
Founded in 1996, Always Best Care Senior Services is based on the belief that having the right people for the right level of care means peace of mind for the client and family. Always Best Care has been assisting seniors with a wide range of conditions and personal needs for over 29 years and currently provides thousands of hours of care every year. Franchise opportunities are available to individuals interested in leveraging the company’s clear strategy and proven track record for delivering affordable, dependable service to seniors in their local areas.
For more information regarding Always Best Care Senior Services, please visit www.alwaysbestcare.com.
When people think about buying a franchise, they often focus on numbers, systems and territories. While these are important considerations, at Assisting Hands® Home Care, many franchise owners say the culture made the decision for them. That culture is best described by a term unique to Assisting Hands: FOFO® – Family of Franchise Owners. By Jessica Petrucelli
Specializing in providing in-home care services and support, Home Helpers® Home Care prides itself on leading with a spirit of innovation. With a goal of addressing the needs of consumers while providing franchisees with an effective opportunity to scale their business, the Cared-4™ program was introduced in 2020. The program was designed to provide a holistic approach to senior care and covers companionship, 24-hour monitoring, wellness checks, nutrition and well-being. By Erika Ortega
Local Mother-Daughter Team Dedicated to Providing Compassionate Senior Care Across the East Valley
ROCKLIN, Calif. — Always Best Care Senior Services, one of the leading senior care franchise systems in the United States, is pleased to announce that mother-and-daughter team Marcy Stenger and Briana Green have taken over ownership of the Always Best Care franchise in Mesa, Arizona. Located at 7165 East University Drive, Suite #144, the Mesa office will continue to provide high-quality senior care services, including non-medical in-home care and senior living referral services to the aging population throughout the East Valley.
“The need for compassionate senior care is deeply personal to us,” said Marcy Stenger, co-owner of Always Best Care of Mesa. “Briana and I are honored to continue the mission of helping families in our community find trusted care for their loved ones. We look forward to bringing comfort, dignity, and reliability to seniors who deserve the very best.”
Arizona natives, Marcy Stenger and Briana Green have long-standing roots in the community and share a lifelong commitment to serving others. Together, they bring more than 30 years of combined experience in the medical and pharmaceutical industries. Both women devote their time to nonprofit volunteer work, particularly with the Alzheimer’s Association, where they have led fundraising efforts and support group initiatives for families affected by dementia. Their dedication to service is reflected in every aspect of their personal and professional lives.
“Being part of Always Best Care means continuing a legacy of compassion and connection,” said Briana Green, co-owner of Always Best Care of Mesa. “We’re excited to provide personalized care solutions and to build meaningful relationships with seniors and families across Mesa and the surrounding areas.”
“Marcy and Briana represent the heart of what Always Best Care stands for — family, compassion, and service” said Jake Brown, President and CEO of Always Best Care. “Their healthcare experience and community ties make them the ideal team to lead our Mesa office, and I’m confident they will make a lasting impact on the seniors and families they serve.”
By working with case managers, social workers, discharge planners, doctors, and families, Always Best Care franchise owners provide affordable, comprehensive solutions that can be specifically matched to meet a client’s particular physical or social needs. The hallmark services of Always Best Care include non-medical in-home care and senior living referral services, with skilled home health care in some limited markets.
For more information about Always Best Care of Mesa, or to schedule a care consultation, call 480-984-8000 or visit alwaysbestcare.com/mesa/
About Always Best Care
Founded in 1996, Always Best Care Senior Services is based on the belief that having the right people for the right level of care means peace of mind for the client and family. Always Best Care has been assisting seniors with a wide range of conditions and personal needs for over 27 years and currently provides thousands of hours of care every year. Franchise opportunities are available to individuals interested in leveraging the company’s clear strategy and proven track record for delivering affordable, dependable service to seniors in their local areas.
For more information regarding Always Best Care’s solutions, visit www.alwaysbestcare.com.
Husband-and-wife team bring decades of business and senior care management experience to help area seniors age with dignity in their own homes
MORRISTOWN, N.J. — Caring Senior Service, a non-medical, personalized home care services company, announced today that it has opened its fourth location in New Jersey with a new office at 55 Madison Avenue, Suite 400, in Morristown.
Caring Senior Service of Morristown is owned by Judy Stein and Steve Loewenthal, a husband-and-wife team who share a deep commitment to helping older adults age with dignity. Stein is a licensed social worker with a background in geriatric care management and mental health. She was raised in a home with professional caregivers once her mother was diagnosed with early-onset Parkinson’s disease and recognizes from firsthand experience the value of quality caregivers.
Loewenthal has practiced as a personal injury attorney for more than 20 years and is the former president of the Morris County Bar Association.
“Our community has a growing need for trusted in-home care,” Loewenthal said. “Families want to keep their loved ones at home but need support to make that possible. Caring Senior Service allows us to provide the reliable care that gives seniors independence and families peace of mind.”
Caring Senior Service founder and CEO Jeff Salter said Stein and Loewenthal are a welcome addition to the company’s growing national network.
“Judy and Steve’s professional experience and personal commitment to improving senior care make them ideal partners for our mission,” Salter said. “All across New Jersey, more families are facing the challenge of caring for aging parents and loved ones who want to remain in their own homes. Judy’s background in social work and geriatric care paired with Steve’s years of legal and business experience make them uniquely qualified to make Caring Senior Service of Morristown a successful venture.”
Loewenthal said he and Stein were drawn to create a business that would make a meaningful impact in the community.
“This is the perfect opportunity to combine our strengths,” he said. “We both share a desire to give back to the community that has given us so much. Our goal is to provide trusted, personalized care that helps older adults stay safe, comfortable and connected in their own homes. We believe that with the right support, seniors can continue to live full, independent lives surrounded by the people and memories they treasure most.”
Caring Senior Service of Morristown provides companionship, personal care, meal preparation, medication reminders, transportation and respite services for family caregivers. Each client receives a home safety assessment and access to the company’s Tendio® Family Portal, which allows caregivers, clients and family members to stay connected in real time.
For more information about Caring Senior Service of Morristown, visit https://caringseniorservice.com/morristown/ or call them at (973) 447-3471.
About Caring Senior Service
Caring Senior Service is a non-medical home care services company based in San Antonio, Texas. Founded by CEO Jeff Salter in 1991, the company provides assistance to seniors, people with disabilities, and any adult who may need help with the tasks of everyday living, such as bathing, personal care, running errands, and preparing food. After adding locations throughout Texas in the 1990s, the company extended its reach through franchising in 2002. It now boasts more than 50 locations throughout the United States.
Caring Senior Service has been named one of Franchise Business Review’s top franchises in 2022, 2023, 2024, and 2025 and is a leader in the use of technology and artificial intelligence in the senior care industry. At the heart of the organization is its GreatCare® method, a commitment to dependable service, quality care solutions and active involvement that ensures every client receives the highest standard of compassionate, personalized care.
For more information on Caring Senior Service, please visit www.caringseniorservice.com.
Amy Balian brings experience and heartfelt mission to seniors in the greater Los Angeles community
STUDIO CITY, Calif. — Always Best Care Senior Services, one of the leading senior care franchise systems in the United States, is pleased to announce the opening of a new location in Studio City, California. Owned and operated by franchisee Amy Balian, this new office, located at 4400 Coldwater Canyon Ave., Suite 125, provides quality in-home care and senior living referral services to the aging population in the greater Los Angeles area.
“I am thrilled to bring Always Best Care to the Studio City and North Hollywood area,” said Balian. “This is a community I know well, and I recognized a real need for quality senior care here. With so many medical clinics, nursing facilities, and referral sources in the area, I believe we can make a meaningful impact by supporting seniors and their families with compassion and professionalism. My goal is to provide exceptional care while positively impacting my community.”
Balian brings a strong background in social work and community care to her new role with Always Best Care. She earned her BA in Psychology and a Master’s in Social Work (MSW), later working as a medical social worker contracting with home health, hospice, and nursing facilities. For the past eight years, she has successfully run her own agency, conducting assessments and follow-up visits for individuals with physical and mental disabilities.
Balian’s sister will also play a key role in the agency’s operations as the office operations manager, ensuring the business runs smoothly and that clients and families receive the highest level of support.
“We are excited to have Amy join the Always Best Care family,” said Jake Brown, President and CEO of Always Best Care. “Her deep experience as a social worker, coupled with her success as a small business owner, makes her an excellent fit to serve the seniors and families of Studio City and North Hollywood. We look forward to seeing the positive difference she and her team will make in their community.”
By working with case managers, social workers, discharge planners, doctors, and families, Always Best Care franchise owners provide affordable, comprehensive solutions that can be specifically matched to meet a client’s particular physical or social needs. The hallmark services of Always Best Care include non-medical in-home care and senior living referral services, with skilled home health care in some limited markets.
For more information about Always Best Care of Studio City, or to schedule a care consultation, please call 818-572-2799 or visit www.alwaysbestcareStudioCity.com.
About Always Best Care
Founded in 1996, Always Best Care Senior Services is based on the belief that having the right people for the right level of care means peace of mind for the client and family. Always Best Care has been assisting seniors with a wide range of conditions and personal needs for over 29 years and currently provides thousands of hours of care every year. Franchise opportunities are available to individuals interested in leveraging the company’s clear strategy and proven track record for delivering affordable, dependable service to seniors in their local areas.
Always Best Care also offers exclusive programs such as Complimentary Always in Touch, Balance Tracking System, remote patient monitoring and a 24/7 Virtual Care. For more information regarding Always Best Care’s solutions, visit www.alwaysbestcare.com