senior care

In-Home Care Leader Ranks as Top Franchise for More Than 15 Years in a Row

TOWSON, Md. — Senior Helpers was recognized as one of the top 500 franchises in Entrepreneur‘s Franchise 500®, the world’s first and most comprehensive franchise ranking. For 46 years, achieving placement on the annual Entrepreneur Franchise 500® has been a highly sought-after honor in the franchise industry and is recognized as an invaluable resource for potential franchisees. The 2025 Franchise 500® ranks Senior Helpers as the #1 franchise in the senior care category for its outstanding performance in areas including unit growth, financial strength and stability, and brand power.

“Being recognized as the top senior care franchise in Entrepreneur‘s Franchise 500® ranking reinforces Senior Helpers’ role as a leader in this space. This achievement reflects our commitment to equipping our franchise owners with the tools, resources, and support they need to build thriving businesses while delivering exceptional care to seniors and their families,” said Rob Cantrell, Chief Franchise Development Officer, Senior Helpers

Peter Ross, CEO and Co-Founder of Senior Helpers adds, “This recognition is an incredible honor that underscores the dedication and passion of our entire Senior Helpers family. It’s a testament to the tireless efforts of our franchise owners, caregivers, and support teams who embody our mission of improving the quality of life for our clients, their families and our employees.  It inspires us to continue innovating, supporting our franchisees, and setting the standard for excellence in senior care.”

In Entrepreneur‘s continuing effort to best understand and evaluate the ever-changing franchise marketplace, the company’s 46-year-old ranking formula continues to evolve as well. The editorial team researches and assesses several factors, including costs and fees, size and growth, support, brand strength, and financial strength and stability. Each franchise is given a cumulative score based on an analysis of more than 150 data points, and the 500 franchises with the highest cumulative scores become the Franchise 500® in ranking order.

“The Franchise 500 is more than a list. It’s really a collection of life-changing opportunities, featuring strong and resilient brands that future franchisees will be proud to be a part of,” says Jason Feifer, editor in chief of Entrepreneur magazine. “This year’s honorees represent the bold ideas, operational excellence, and adaptability that make franchising a cornerstone of entrepreneurial success.”

Over its 46 years in existence, the Franchise 500® has become both a dominant competitive measure for franchisors and a primary research tool for potential franchisees. Senior Helpers’ position on the ranking is a testament to its strength as a franchise opportunity.

To view Senior Helpers in the full ranking, visit www.entrepreneur.com/franchise500. Results can also be seen in the January/February 2025 issue of Entrepreneur, available on newsstands January 14th.

Independent Survey Shows Franchise Owners Are Highly Satisfied with Senior Helpers’ Support and Overall Performance

TOWSON, Md. — Senior Helpers was recently named a Top Franchise for 2025 by Franchise Business Review (FBR). This is FBR’s 20th year of honoring the top-ranked franchise opportunities as rated by franchise business owners. The list is available at https://franchisebusinessreview.com/lists/top-200-franchises/.

This prestigious honor reflects the company’s commitment to empowering its franchise owners with unparalleled support, innovative programs, and a proven business model in a rapidly growing industry. Senior Helpers® is a premier provider of in-home senior care, offering tailored services that range from companionship to specialized care for individuals living with Alzheimer’s, Parkinson’s, and other chronic diseases. Founded in 2002, Senior Helpers has grown to include a network of more than 350 locally owned and operated franchises dedicated to delivering compassionate, personalized in-home care that improves the quality of life for seniors and their families, enabling them to remain safely and comfortably in their homes.

Franchise Business Review, a market research firm that performs independent surveys of franchisee satisfaction and employee engagement, provides the only rankings and awards for franchise companies based solely on actual franchisee satisfaction and performance. Franchise Business Review publishes its rankings of the top 200 franchises in its annual Guide to Today’s Top Franchises.

Senior Helpers was among more than 350 franchise brands, representing over 34,000 franchise owners, that participated in Franchise Business Review’s research. Senior Helpers’ franchisees were surveyed on 33 benchmark questions about their experience and satisfaction regarding critical areas of their franchise systems, including training & support, operations, franchisor/franchisee relations, and financial opportunity.

Senior Helpers’ survey data revealed exceptional satisfaction among franchisees, with the highest rankings in their overall enjoyment of being part of the organization, their willingness to “do it again,” and their likelihood to recommend the franchise opportunity to others. Franchisees also gave top marks for the honesty and integrity of the franchisor and their respect for the franchisor. Additionally, the survey highlighted strong satisfaction with the organization’s clear vision and the collaborative, supportive team culture that defines Senior Helpers.

“Franchisee satisfaction continues to be the leading indicator of franchise performance and system health, and we are pleased to report that owner satisfaction among the 2025 Franchisee Satisfaction Award winners averages 30% higher than other franchise brands,” said Michelle Rowan, president and COO of Franchise Business Review. “As an independent research firm, Franchise Business Review is committed to providing unbiased data to prospective franchise buyers to help them identify the best franchise opportunities based on actual feedback and experiences from current owners. Each of the award winners on this year’s list of the Top 200 Franchises received stellar ratings from their franchisees in the areas crucial to success in operating a franchise, including training & support, leadership, innovation, culture, and financial opportunity.”

“We are deeply honored to be recognized by Franchise Business Review as a top franchise business in 2025,” said Peter Ross, CEO and Co-Founder of Senior Helpers. “This award reflects the dedication and efforts of our franchise owners and the entire Senior Helpers team, who tirelessly work to bring our mission to life every day. At Senior Helpers, we believe that profitability goes hand-in-hand with making a positive, meaningful impact in the communities we serve. We prioritize providing our franchisees with the tools, training, and support they need to thrive, and this recognition reinforces our commitment to fostering a culture of collaboration, innovation, and success across our network.”

Visit FranchiseBusinessReview.com to see the full description of the 2025 Top Franchises.

HATTIESBURG, Miss. — Senior Helpers, the nation’s premier provider of in-home senior care services, is the first private duty in-home care provider in the United States to be Age-Friendly Care at Home certified by Community Health Accreditation Partners (CHAP). On November 19, 2024, locally owned Senior Helpers of Hattiesburg joins the list of Senior Helpers CHAP Age-Friendly Care at Home Certified locations.

“Senior Helpers’ achievement as the pioneering Age-Friendly Care certified home care organization is truly remarkable. Their proactive approach in implementing numerous tools to enhance care for older adults, even before receiving the AFC certification, speaks volumes about their commitment to excellence,” said Teresa Harbour, COO of CHAP. “Their use of LIFE Profile to reduce the risk of hospitalizations, their Senior Gems program for dementia care, and their Centers for Excellence for staff training and competency set them up for success, so adding the Age-Friendly Care at Home Certification was a logical next step.”

Owner, Kevin Weldon stated, “It was an honor to be the first franchise in the state of Mississippi to attain this certification. Our decision to voluntarily pursue this certification, further demonstrates our dedication to providing a higher standard of care.”

What is Age-Friendly Care at Home?

The first-of-its-kind certification was created to help meet the demand for high-quality care for older adults and showcases companies that use all-encompassing, person-centered care to address the unique needs of every individual. The focus is on the 4Ms (What Matters, Medication, Mentation, and Mobility), a research-backed and evidence-based approach to care. To receive the CHAP certification, Senior Helpers of Hattiesburg worked to ensure that the 4Ms Framework is an integral part of operations and daily interactions with clients.

1. What Matters puts clients at the center of care and empowers them to be involved in goal-setting and preferences for their care.
2. Medication should be used in an age-friendly way that does not interfere with What Matters to the client.
3. Mentation focuses on preventing, identifying, treating, and managing depression and dementia.
4. Mobility ensures older adults move safely and maintain function so they can do What Matters to them.

CHAP provides training, certification, and accreditation for senior care providers, ensuring quality and compliance with the highest standards of care using the 4M Framework and other guidelines.

Senior Helpers Elevates Care Standards for Seniors

In addition to the CHAP certification, Senior Helpers of Hattiesburg elevates its care for clients through three key programs: the proprietary LIFE Profile assessment tool, the Senior Gems® program, and the Center of Excellence training spaces.

LIFE Profile is a research-based technology tool that uses data to identify a client’s risk of being hospitalized.

The Senior Gems® program provides effective strategies for supporting and caring for loved ones from normal aging through late stage dementia, focusing on what is precious and unique about each senior at each stage.

The Senior Helpers Center of Excellence is a training space designed to simulate a client’s home, allowing caregivers to learn and train in a real-world environment and demonstrate their ability to provide the highest quality of care in a client’s home.

Senior Helpers of Hattiesburg provides in-home care for seniors to help them age in place and live quality lives. They provide personalized care, including chronic disease care, Alzheimer’s, dementia and Parkinson’s care, transportation, end-of-life care, and more.

To learn more about Senior Helpers of Hattiesburg services, visit seniorhelpers.com/ms/hattiesburg