The extensive number of independent and assisted-living options may be overwhelming for people trying to make a choice that’s best for them, but the consultants with Bridge to Better Living are making the process easy. By Cindy Charette
Todd Crutcher, a founding member of Talem Home Care, is a veteran involved in all of the franchisor’s programs. By Deanna Pledge
After launching his Senior Helpers franchise, Jeremy Hancock found that both the feeling of community and the joy of helping others was incredibly fulfilling. By Rose Mango
Right at Home Leads Nation for Most Winning Listings
OMAHA, Neb. — Caring.com, a trusted resource for families to find in-home care for their senior loved ones, released its annual “Caring Stars of 2019” list, a reliable industry source of information that showcases the best senior care around the country every year. The list is based on consumer ratings and reviews and features the top in-home care agencies in the United States.
This year, Caring.com is also highlighting those organizations that made the “Caring Super Stars of 2019” list. These are businesses that received the Caring Stars award in 2017, 2018 and 2019.
Right at Home, one of the nation’s leading providers of home care for seniors and adults with disabilities, is thrilled to announce that of the 446 in-home care agencies that received the Caring Stars of 2019 award, 141 of them are Right at Home agencies. Also, 50 in-home care agencies received the Caring Super Stars of 2019 award, and of those, 22 are Right at Home agencies, more than any other company. This makes Right at Home No. 1 in the nation.
“This year, we more than doubled our presence on this list of the nation’s top-rated in-home care agencies,” said Right at Home President and CEO Brian Petranick. “To go from 61 locations being recognized by Caring.com in 2018 to 141 locations in 2019 proves our dedication to providing the best quality and personalized care that’s possible.”
In-home care agencies that made the 2019 Caring Stars list had to meet exceptional criteria. They must have had 10 or more consumer reviews on their Caring.com listing by the qualification deadline of Oct. 15, 2018, and must have had an overall average rating of 4.5 stars or higher on a scale of 1 to 5. Old reviews were not allowed to be part of the qualifying criteria. The in-home care agencies had to have three or more reviews on their Caring.com listing dated between Oct. 15, 2017, and Oct. 15, 2018. At least one of those reviews needed to have a five-star rating, and at least one of those reviews had to have been posted in 2018.
Significantly, in order to qualify, brands also had to respond to all negative reviews on their listing. Negative reviews counted as those that only had one or two stars.
“Congratulations to these in-home care agencies for earning such high praise from their clients and clients’ family members,” said Jim Rosenthal, Caring.com CEO. “Achieving the Caring Stars award or Caring Super Stars award is a distinction worthy of significant celebration and promotion — as it speaks volumes about the difference these home care agencies are making in serving older adults. We applaud their accomplishment!”
The remarkable impact Right at Home makes is provided through its proprietary care delivery system, called RightCare. RightCare is “the Right People doing the Right Things the Right Way for the Right Reason.” Right at Home is committed to providing an individualized RightCare experience for every client to improve their quality of life, and accolades like these give credence to the exceptional work Right at Home franchisees and their staffs and caregivers are doing every day to serve the needs of seniors and adults with disabilities.
The recent Caring Stars awards top off a significant year in 2018 for the Right at Home brand. Right at Home opened a conversion program for independent home care businesses. The brand also launched its inaugural Professional Caregivers Week in November to showcase their appreciation for caregivers and bring attention to the profession. With more than 500 locations in over 40 states and eight countries, Right at Home is positioned to continue dominating the in-home senior care market in 2019.
ABOUT RIGHT AT HOME
Founded in 1995, Right at Home offers in-home companionship and personal care and assistance to seniors and adults with a disability who want to continue to live independently. Local Right at Home offices are independently owned and operated and directly employ and supervise all caregiving staff, each of whom is thoroughly screened, trained, and bonded/insured prior to entering a client’s home. Right at Home’s global office is based in Omaha, Nebraska, with more than 500 franchise locations in the U.S. and seven other countries. Right at Home is the highest-ranked senior care franchise opportunity on Entrepreneur magazine’s Franchise 500 List in 2018, coming in at No. 49 overall. In 2018, Forbes Magazine ranked Right at Home the No. 1 franchise to own under $150,000.
ABOUT CARING.COM
With three million unique visitors to its website monthly, Caring.com is a leading senior care resource for family caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. Headquartered in San Mateo, CA, Caring.com provides helpful caregiving content, online support groups, and a comprehensive Senior Care Directory for the United States, with more than 150,000 consumer ratings and reviews and a toll-free senior living referral line at (800) 325-8591. Connect with Caring.com on Facebook, Twitter, Google+, Pinterest, LinkedIn, and/or YouTube.
National non-medical home care provider expanding California presence
SANTA CLARITA, Calif. — FirstLight Home Care, an award-winning provider of non-medical home care, announced today it will open a new location in Santa Clarita, California in 2019.
FirstLight serves seniors, adults with disabilities, new mothers, veterans, those recovering from surgery and other adults in need of assistance. Their caregivers help with many needs – from personal hygiene and household duties such as cooking, cleaning and running errands to mobility assistance and dementia care.
“This will be our first office in the Santa Clarita area, and it’s coming at a great time,” said Jeff Bevis, FirstLight Home Care co-founder and CEO. “As we age, there are many decisions that have to be made, and one of them is how we want to spend our senior years. FirstLight offers an option and a level of caring that is unsurpassed for those who want to remain in their homes.”
Since opening its first franchise location in 2010, FirstLight Home Care has experienced steady growth and is now operating more than 250 locations in 34 states throughout the U.S.
FirstLight Home Care is a top rated non-medical home care provider with a network of offices that provides more than 100,000 hours per week in care for more than 4,800 clients in over 34 states. The company has created a new standard in home care by combining best practices with innovative approaches to make them an emerging market leader in a rapidly-growing industry. Their 4,700 caregivers provide companion and personal care services at private residences, assisted living and retirement communities, nursing homes, adult-family homes and group homes. Clients include seniors, new mothers, and individuals recovering from surgery, veterans, adults with disabilities and anyone 18 and over who might just need a little extra care or assistance.
Senior Placement and Referral Franchisor Recognized for Creating Opportunity
SCOTTSDALE, Ariz. — Assisted Living Locators, a leading senior placement and referral franchise, announced today it was named one of the top 100 Game-Changer Franchises of 2018 by Franchise Directory Magazine. Franchise Dictionary Magazine is the guidebook for those interested in learning more about franchise opportunities across the country.
“Franchise Dictionary Magazine loves to recognize franchises that create opportunities in exciting and lucrative ways and our ‘100 Game-Changer’ issue did just that. We recognized brands in several categories and Assisted Living Locators received a Game-Changer Award in the category of ‘Creating Opportunity.’ The elder-care market requires a ‘high touch’ business model and promises to grow. This free placement service assesses the needs of your elderly loved ones and then helps you find the community or home where they can get it. For franchisees, the company offers financial stability, consistent growth and brand power,” said Alesia Visconti, Publisher & CEO, Franchise Dictionary Magazine.
In 2018, Assisted Living Locators exceeded its 100th franchise mark. The company broke into the triple digits after a decade of consecutive growth, including an unprecedented franchise recruitment rate over the past two years. As the first senior placement and referral franchise business in the U.S., the company has pioneered its way to a national presence with 105 franchisees in 33 states and the District of Columbia.
“We have a proven business model and are committed to expanding into new markets across the U.S.,” said Angela Olea, RN, CEO of Assisted Living Locators. “The growth rate in the elder care market is unprecedented. Revenues are currently at $12-15 billion per year and are expected to increase. Our aim is to recruit business-minded franchisees who have a passion for helping this growing senior population.”
Assisted Living Locators was ranked in Entrepreneur’s “Franchise500®” 2017 and 2018 issues and Franchise Business Review’s “2017 Top Franchises Report.” The company offers a NO COST service for seniors and their families providing expert advice on short and long-term care options, including in-home care, independent living, assisted living and memory care, and retirement apartments. Assisted Living Locators has been matching seniors with caring providers for more than a decade. It generates revenue from the referral fees paid by the communities.
National non-medical home care provider to open Hudsonville location
HUDSONVILLE, Mich. — FirstLight Home Care, an award-winning provider of non-medical home care, announced today it will open a new location in the Hudsonville area in early 2019. The offices will be owned and operated by brothers, Jeremy and John Fellows, and Jeffrey Lamborne.
The Fellows and Lamborne currently own and operate the FirstLight Home Care location in Grand Rapids. Their business success has allowed them to expand operations and open a second office to better serve Western Michigan.
“Jeremy, John and Jeffrey have done an excellent job of providing top-notch home care in Grand Rapids,” said Jeff Bevis, FirstLight Home Care co-founder and CEO. “All across the country, the need for home care is growing. We are eager to extend FirstLight’s culture of care to meet this growing need and help improve the well-being of members of the Hudsonville community.”
The new FirstLight Home Care will serve the greater Hudsonville area, including Hudsonville, Jamestown, Georgetown, and Grandville. Qualified caregivers — home health aides and CNAs — interested in FirstLight career opportunities are encouraged to email jfellows@firstlighthomecare.com.
FirstLight serves seniors, adults with disabilities, new mothers, veterans, those recovering from surgery and other adults in need of assistance. Their caregivers help with many needs – from personal hygiene and household duties such as cooking, cleaning and running errands to mobility assistance and dementia care.
Since opening its first franchise location in 2010, FirstLight Home Care has experienced steady growth and is now operating more than 250 locations in 34 states throughout the U.S.
FirstLight Home Care is a top rated non-medical home care provider with a network of offices that provides more than 100,000 hours per week in care for more than 4,800 clients in over 34 states. The company has created a new standard in home care by combining best practices with innovative approaches to make them an emerging market leader in a rapidly-growing industry. Their 4,700 caregivers provide companion and personal care services at private residences, assisted living and retirement communities, nursing homes, adult-family homes and group homes. Clients include seniors, new mothers, and individuals recovering from surgery, veterans, adults with disabilities and anyone 18 and over who might just need a little extra care or assistance.
National non-medical home care provider opening first central South Carolina office
LANCASTER, S.C. — FirstLight Home Care, an award-winning provider of non-medical home care, announced today it will open a new location in Lancaster, South Carolina in 2019.
FirstLight serves seniors, adults with disabilities, new mothers, veterans, those recovering from surgery and other adults in need of assistance. Their caregivers help with many needs – from personal hygiene and household duties such as cooking, cleaning and running errands to mobility assistance and dementia care.
“The culture of aging has changed drastically throughout recent decades,” said Jeff Bevis, FirstLight Home Care co-founder and CEO. “More adults are making the choice to stay at home as they age, which makes FirstLight’s services more important than ever before. We’re there to help them every step of the way, and that’s something that will be of great benefit to the Lancaster community.”
Since opening its first franchise location in 2010, FirstLight Home Care has experienced steady growth and is now operating more than 250 locations in 34 states throughout the U.S.
FirstLight Home Care is a top rated non-medical home care provider with a network of offices that provides more than 100,000 hours per week in care for more than 4,800 clients in over 34 states. The company has created a new standard in home care by combining best practices with innovative approaches to make them an emerging market leader in a rapidly-growing industry. Their 4,700 caregivers provide companion and personal care services at private residences, assisted living and retirement communities, nursing homes, adult-family homes and group homes. Clients include seniors, new mothers, and individuals recovering from surgery, veterans, adults with disabilities and anyone 18 and over who might just need a little extra care or assistance.
SCOTTSDALE, Ariz. — Assisted Living Locators, a leading senior care referral and placement agency, today expanded its senior management team as it continues to execute plans for future growth. The brand recently hit its 100th franchise milestone. Russell Morgan will join the executive team as Chief Operating Officer and Mark Alivero, who formerly served as COO, will assume the position of Chief Financial Officer and Chief Strategy Officer.
Morgan, a Portland, OR Assisted Living Locators franchisee who previously had a successful career in digital content and communications, will oversee Assisted Living Locators Integrated Network (ALL-IN™) platform supporting franchise and business operations, as well as manage vendor relations and consumer marketing initiatives. Alivero will continue to direct all financial and legal actions of the company and lead overall business strategy. He will also provide leadership for franchisee mentoring and coaching.
“Broadening the scope of our executive team was a necessary step to continue Assisted Living Locators’ rapid growth as a top performing franchise organization,” said Angela Olea, CEO RN of Assisted Living Locators. “Russell and Mark’s strategic insight and guidance will play an integral role in our company’s ability to attract new franchisees and create the best environment for growth.”
Assisted Living Locators was ranked in Entrepreneur’s “Franchise500®” 2017 and 2018 issues and Franchise Business Review’s “2017 Top Franchises Report.” Assisted Living Locators now has 105 franchise locations in 33 states, including the District of Columbia.
Assisted Living Locators offers a NO COST service for seniors and their families providing expert advice on short and long-term care options, including in-home care, independent living, assisted living and memory care, and retirement apartments. The company has been matching seniors with caring providers for more than a decade. It generates revenue from the referral fees paid by the facilities.
Scottsdale, Ariz.-based Assisted Living Locators offers a no cost nationwide elder care referral and placement service for in-home companion care, independent retirement options, assisted living, memory care, and skilled nursing facilities. The company generates revenue from the referral fees paid by the facilities. A top performing franchise organization, Assisted Living Locators is ranked in Entrepreneur’s “Franchise500®” 2018 issue and Franchise Business Review’s “2017 Top Franchises Report.”