Right at Home Leads Nation for Most Winning Listings
OMAHA, Neb. — Caring.com, a trusted resource for families to find in-home care for their senior loved ones, released its annual “Caring Stars of 2019” list, a reliable industry source of information that showcases the best senior care around the country every year. The list is based on consumer ratings and reviews and features the top in-home care agencies in the United States.
This year, Caring.com is also highlighting those organizations that made the “Caring Super Stars of 2019” list. These are businesses that received the Caring Stars award in 2017, 2018 and 2019.
Right at Home, one of the nation’s leading providers of home care for seniors and adults with disabilities, is thrilled to announce that of the 446 in-home care agencies that received the Caring Stars of 2019 award, 141 of them are Right at Home agencies. Also, 50 in-home care agencies received the Caring Super Stars of 2019 award, and of those, 22 are Right at Home agencies, more than any other company. This makes Right at Home No. 1 in the nation.
“This year, we more than doubled our presence on this list of the nation’s top-rated in-home care agencies,” said Right at Home President and CEO Brian Petranick. “To go from 61 locations being recognized by Caring.com in 2018 to 141 locations in 2019 proves our dedication to providing the best quality and personalized care that’s possible.”
In-home care agencies that made the 2019 Caring Stars list had to meet exceptional criteria. They must have had 10 or more consumer reviews on their Caring.com listing by the qualification deadline of Oct. 15, 2018, and must have had an overall average rating of 4.5 stars or higher on a scale of 1 to 5. Old reviews were not allowed to be part of the qualifying criteria. The in-home care agencies had to have three or more reviews on their Caring.com listing dated between Oct. 15, 2017, and Oct. 15, 2018. At least one of those reviews needed to have a five-star rating, and at least one of those reviews had to have been posted in 2018.
Significantly, in order to qualify, brands also had to respond to all negative reviews on their listing. Negative reviews counted as those that only had one or two stars.
“Congratulations to these in-home care agencies for earning such high praise from their clients and clients’ family members,” said Jim Rosenthal, Caring.com CEO. “Achieving the Caring Stars award or Caring Super Stars award is a distinction worthy of significant celebration and promotion — as it speaks volumes about the difference these home care agencies are making in serving older adults. We applaud their accomplishment!”
The remarkable impact Right at Home makes is provided through its proprietary care delivery system, called RightCare. RightCare is “the Right People doing the Right Things the Right Way for the Right Reason.” Right at Home is committed to providing an individualized RightCare experience for every client to improve their quality of life, and accolades like these give credence to the exceptional work Right at Home franchisees and their staffs and caregivers are doing every day to serve the needs of seniors and adults with disabilities.
The recent Caring Stars awards top off a significant year in 2018 for the Right at Home brand. Right at Home opened a conversion program for independent home care businesses. The brand also launched its inaugural Professional Caregivers Week in November to showcase their appreciation for caregivers and bring attention to the profession. With more than 500 locations in over 40 states and eight countries, Right at Home is positioned to continue dominating the in-home senior care market in 2019.
ABOUT RIGHT AT HOME
Founded in 1995, Right at Home offers in-home companionship and personal care and assistance to seniors and adults with a disability who want to continue to live independently. Local Right at Home offices are independently owned and operated and directly employ and supervise all caregiving staff, each of whom is thoroughly screened, trained, and bonded/insured prior to entering a client’s home. Right at Home’s global office is based in Omaha, Nebraska, with more than 500 franchise locations in the U.S. and seven other countries. Right at Home is the highest-ranked senior care franchise opportunity on Entrepreneur magazine’s Franchise 500 List in 2018, coming in at No. 49 overall. In 2018, Forbes Magazine ranked Right at Home the No. 1 franchise to own under $150,000.
With three million unique visitors to its website monthly, Caring.com is a leading senior care resource for family caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. Headquartered in San Mateo, CA, Caring.com provides helpful caregiving content, online support groups, and a comprehensive Senior Care Directory for the United States, with more than 150,000 consumer ratings and reviews and a toll-free senior living referral line at (800) 325-8591. Connect with Caring.com on Facebook, Twitter, Google+, Pinterest, LinkedIn, and/or YouTube.