The road from one destination to the next is not always a straight line. The inspiration to change her career path and to choose home care came in the form of a corporate layoff. By Elice Morgenson
Looking for the right franchise can be a daunting and complicated task. The growing senior-care industry has created numerous choices for those looking to join. Jake Rankin, CEO and founder of Talem Home Care, advises that buyers take the time to understand why a home-care service was created and what it stands for. By Elice Morgenson
Two of the hottest industries today are senior care and medical care. This will likely stay the norm for the next decade, if not longer. By Dawn Abbamondi
Local In-home Senior Care Company to Bring 30 New Jobs to the Area.
OMAHA, Neb. — Senior Helpers®, one of the nation’s premier providers of personalized in-home senior care, today announced the official opening of its Omaha location, to be managed and operated by Mandi Matlock. The new franchise will serve senior citizens and their families throughout the Omaha area, which includes western Iowa, Douglas county and Sarpy county. It hopes to bring more than 30 new jobs to the region over the next year. Senior Helpers’ professionally trained caregivers will help local seniors continue to enjoy the comfort of their own home despite age-related illnesses and mobility challenges.
“I was drawn to Senior Helpers by the quality services it offers, and the potential to be a part of a company that is known as the first in the industry to provide specialized caregiver training in Alzheimer’s, dementia, and Parkinson’s disease care,” said Matlock. “Our team is proud to provide a valuable resource to our community by helping to alleviate the stress associated with caregiving and ensure a better quality of life for families through personalized in-home senior care.”
Senior Helpers operates with a vision to be the leading home care company in each community it serves. Its caregivers in Omaha are trained to offer the highest level of care possible based on the company’s Senior Gems® Alzheimer’s and dementia care program. As the gold standard for excellence in personalized in-home senior care, the program was developed in conjunction with nationally recognized dementia care expert Teepa Snow, Positive Approach, LLC. Local residents will also benefit from the company’s Parkinson’s Care Program, a specialized training program for their caregivers created in conjunction with leading experts from the Parkinson’s Foundation’s Centers of Excellence network.
“We’re pleased to welcome Mandi to our team as the newest Senior Helpers franchise owner,” said Peter Ross, chief executive officer, Senior Helpers. “Mandi brings a passion for her community and an understanding of the importance of in-home senior care to her new role. This will serve her well and be rewarding for seniors and families living in Omaha and the surrounding area.”
Senior Helpers newest franchise office is located at 5510 Miller Ave, Omaha, NE 68028. For more information, please visit www.seniorhelpers.com/ne/omaha/metro. For inquiries, please call Mandi Matlock at (402) 359-3595 or email mmatlock@seniorhelpers.com. Senior Helpers of Omaha is also hiring caregivers. For more information on available jobs call (402) 506-6777 or email hrenshaw@seniorhelpers.com.
About Senior Helpers®
Senior Helpers® is the nation’s premier provider of in-home senior services ranging from specialized care for those with diseases, such as dementia, Alzheimer’s and Parkinson’s, to personal and companion care to help individuals looking for a little assistance with daily activities. Founded in 2002 with a vision to help seniors age with dignity despite age-related illnesses and mobility challenges, Senior Helpers® has hundreds of franchised and owned businesses that have cared for tens of thousands of seniors.
Senior Helpers® was the first and remains the only national in-home care provider to be certified as a Great Place to Work. The company has been named by Fortune Magazine as one of the best places to work in the aging services category and one of the best places to work in the state of New York. Senior Helpers is one of Entrepreneur’s Top 500 Franchise Companies and is an approved partner in the Military Spouse Employment Partnership. Senior Helpers is also an active member of the Healthcare Leadership Council—an exclusive alliance of leading healthcare companies from all health sectors committed to advancing the American healthcare system. Learn more by visiting http://www.seniorhelpers.com.
Leading In-Home Care Company Owner Awarded Division A First Place Columnist During the National Convention of the North American Mature Publishers Association.
BOSTON — Senior Helpers®, one of the nation’s premier providers of in-home senior care, today announced the owner of its Boston & South Shore location, Mark Friedman, was awarded Winner of Excellence for his editorial series on senior issues from the North American Mature Publishers Association, Inc. (NAMPA). Friedman was bestowed the title of Division A First Place Columnist in Senior Issues as an acknowledgment of his vast impact as a resource to elderly in the Boston community through his informative articles in the South Shore Senior News. The coveted award demonstrates Mark’s knowledge of senior issues and commitment to providing safe and quality patient care.
Friedman was recently awarded this top honor during the NAMPA national convention in Memphis, TN. Fellow columnists from senior publications of sizes strive for top honors in an array of categories. Writers and publications are independently judged on the quality of their written content, editing, photography, web content and more by the prestigious Missouri School of Journalism. This is Friedman’s second award win in the industry, exemplifying his remarkable skills and passion to positively impact all seniors in his community.
“I am honored to receive this award from the gold standard of publishing excellence,” said Friedman, owner, Senior Helpers of Boston & South Shore. “The North American Mature Publishers Award exemplifies my commitment to educate, inform and offer practical advice to seniors in the local community by helping them continue to enjoy the comfort of their own home, despite age-related challenges. My team is proud to be a valuable resource for our community in helping to alleviate the stress associated with caregiving and ensure a better quality of life for families through personalized in-home senior care.”
According to the award, “Friedman offers his readers strong and practical information wrapped around personal experiences. His siblings’ game plan for helping their parents as needs arose could be a model for others to follow. His advice for avoiding escalating issues that lead to bigger problems is a storehouse of easy-to-implement steps, clearly and concisely written.”
NAMPA is an established non-profit association of senior and boomer publications that awards 176 winners, presented at its gala award banquet, in a wide variety of categories, including general excellence, writing/editing, design, content, concept, photography, and website excellence. At this national convention in Memphis, NAMPA celebrated its 25th anniversary of its founding. For additional details on the award, please visit the North American Mature Publishers Association website, maturepublishers.com.
Senior Helpers of Boston & South Shore has two offices 75 Washington Street #203, Norwell, MA 02061 and 245 Washington Street, Suite 202, Wellesley, MA. 02481. For more information, please www.seniorhelpersboston.com. For inquiries, please call (617) 500-6999.
About Senior Helpers®
Senior Helpers® is the nation’s premier provider of in-home senior services ranging from specialized care for those with diseases, such as dementia, Alzheimer’s and Parkinson’s, to personal and companion care to help individuals looking for a little assistance with daily activities. Founded in 2002 with a vision to help seniors age with dignity despite age-related illnesses and mobility challenges, Senior Helpers® has hundreds of franchised and owned businesses that have cared for tens of thousands of seniors.
Senior Helpers® was the first and remains the only national in-home care provider to be certified as a Great Place to Work. The company has been named by Fortune Magazine as one of the best places to work in the aging services category and one of the best places to work in the state of New York. Senior Helpers is one of Entrepreneur’s Top 500 Franchise Companies and is an approved partner in the Military Spouse Employment Partnership. Senior Helpers is also an active member of the Healthcare Leadership Council—an exclusive alliance of leading healthcare companies from all health sectors committed to advancing the American healthcare system. Learn more by visiting http://www.seniorhelpers.com.
Local In-Home Senior Care Company to Showcase State-of-the-Art Training Facility at New Space.
CHICAGO — Senior Helpers®, one of the nation’s premier providers of personalized in-home senior care, today announced it will host an open house on Thursday, February 6, to celebrate a new office space and training facility in Des Plaines, IL, to be managed and operated by Nick Rubel, Area General Manager for Greater Chicagoland Corporate Stores. Senior Helpers of Chicagoland has served senior citizens and their families throughout greater Chicagoland, from the Wisconsin border south to Downers Grove, including portions of Cook, DuPage and Lake Counties, for over 10 years. The new facility, located at 1400 E Touhy Suite 305, in Des Plaines, IL, marks Senior Helpers second corporate location dedicated to the wellbeing of local area seniors. There, Senior Helpers’ professionally-trained caregivers will assist local seniors in continuing to enjoy the comfort of their own home despite age-related illnesses and mobility challenges.
“I joined the senior care industry because I wanted to make a difference in my community and was drawn to Senior Helpers’ unique personal approach to caretaking and the quality services it offers,” said Rubel. “Over the course of the last decade, our team has proudly helped hundreds of seniors throughout Chicago age gracefully and from the comfort of their own home. We are excited to share and commemorate our new office and state-of-the-art training facility with our community members at the upcoming open house.”
Founded in 2009, Senior Helpers of Greater Chicagoland operates with a vision to be the leading in-home care company for all the communities it serves. Its caregivers are fully trained and certified to offer the highest level of care possible, with specialized care programs for Alzheimer’s, dementia and Parkinson’s disease.
“We’re pleased to celebrate Nick and the Greater Chicagoland team for truly changing the lives of many and helping improve the senior care industry,” said Peter Ross, CEO, Senior Helpers. “He epitomizes Senior Helpers’ values, seen through his passion and dedication to maintaining the highest level of personalized service for families throughout the Greater Chicago region. Nick has played an instrumental role in our success here in Chicago and we know his efforts will continue to benefit local area residents and their families for years to come.”
The open house will be held on February 6, from 4 p.m. to 7 p.m., at 1400 E Touhy Suite 305, in Des Plaines, IL. Attendees will have an opportunity to meet the local Senior Helpers staff and enjoy a preview of the new location, which features a unique state-of-the-art training apartment, where regional staff may learn best practices for client care among other specialized services. The event will include exhibits featuring Senior Helpers programs including Alzheimer’s, Senior Gems, Parkinson’s, VDT and additional advanced technologies. The event is free and open to the public, and light refreshments will be served.
For more information, please visit https://www.seniorhelpers.com/il/des-plaines. For inquiries, please contact Rosemary Gerstner at (630)-359-5775 or rgerstner@seniorhelpers.com. Senior Helpers of Greater Chicagoland is always hiring qualified and caring caregivers. For more information on career opportunities, contact Betsy Kopec at (630)-359-5775 or bkopec@seniorhelpers.com.
About Senior Helpers®
Senior Helpers® is the nation’s premier provider of in-home senior services ranging from specialized care for those with diseases, such as dementia, Alzheimer’s and Parkinson’s, to personal and companion care to help individuals looking for a little assistance with daily activities. Founded in 2002 with a vision to help seniors age with dignity despite age-related illnesses and mobility challenges, Senior Helpers® has hundreds of franchised and owned businesses that have cared for tens of thousands of seniors.
Senior Helpers® was the first and remains the only national in-home care provider to be certified as a Great Place to Work. The company has been named by Fortune Magazine as one of the best places to work in the aging services category and one of the best places to work in the state of New York. Senior Helpers is one of Entrepreneur’s Top 500 Franchise Companies and is an approved partner in the Military Spouse Employment Partnership. Senior Helpers is also an active member of the Healthcare Leadership Council—an exclusive alliance of leading healthcare companies from all health sectors committed to advancing the American healthcare system. Learn more by visiting http://www.seniorhelpers.com.
As the “First in Home Care™,” Interim offers longevity, stability and a signature standard of care that brings innovation to traditional concepts of home care.
SUNRISE, Fla — Interim HealthCare Inc., the nation’s leading franchise network providing homecare, senior care, hospice and healthcare staffing services, announces its No. 1 ranking in the Senior Care category of Entrepreneur Magazine’s 2020 Franchise 500®. This is the second consecutive year the company has achieved this ranking. The Franchise 500® recognizes companies for outstanding performance in key areas that include unit growth, financial strength, stability and brand power.
As the first nationwide home healthcare company, Interim HealthCare has put over 50 years of experience into developing their signature standard of care, HomeLife Enrichment®. It is the most comprehensive approach to home care available, designed to encompass care for the whole individual – mind, body and spirit, in addition to care for the family.
“This achievement is more than an endorsement of a business system,” said Jennifer Sheets, Interim HealthCare Inc. CEO and President. “It reflects the dedication of our outstanding franchise owners who successfully combine entrepreneurial drive with a passion for care. They enrich the lives of those around them every day in every way.”
With a legendary brand built on more than 50 years of home care, hospice and staffing expertise, Interim has a deep understanding of today’s regulatory environment, the complexities of building franchise operations and a winning formula for business success. For more details about the company’s franchise opportunities, visit www.interimfranchising.com or see what other franchisees have to say here.
Placement in the Franchise 500® is a highly sought-after honor in the franchise industry, making it one of the company’s most competitive rankings ever. The key factors that go into the Franchise 500® evaluation include costs and fees, size and growth, support, brand power and financial strength and stability. Each franchise is given a cumulative score based on an analysis of more than 150 data points, and the 500 franchises with the highest cumulative scores become the Franchise 500® in ranking order.
“The 500 companies on this list all have something in common: They understand what consumers want now,” says Entrepreneur editor in chief Jason Feifer. “They may be an upstart in a brand-new category, or they may be a brand like Dunkin’ that’s ranked highly on our list for decades. But either way, making our list means they’re forward-thinking, nimble and closely in touch with their customers’ needs –because in an ever-changing business environment, that’s what a franchise must do to thrive.”
Over its 41 years in existence, the Franchise 500® has become both a dominant competitive measure for franchisors and a primary research tool for potential franchisees. Interim HealthCare Inc.’s position on the ranking is a testament to its continued strength as a franchise opportunity.
To view Interim HealthCare Inc. in the full ranking, visit www.entrepreneur.com/franchise500. Results can also be seen in the January/February 2020 issue of Entrepreneur, available on newsstands on January 14.
About Interim HealthCare Inc.
Interim HealthCare Inc., founded in 1966, is a leading national franchisor of home care, hospice and healthcare staffing. It is part of Caring Brands International, which also includes UK-based Bluebird Care and Australia-based Just Better Care, both well-known franchise brands in their countries. With more than 530 franchise locations in seven countries, Caring Brands International is a global healthcare leader.
Interim HealthCare in the United States is unique in combining the commitment of local ownership with the support of a national organization that develops innovative programs and quality standards that improve the delivery of service. Franchisees employ nurses, therapists, aides, companions and other healthcare professionals who provide 25 million hours of home care service to 190,000 people each year, meeting a variety of home health, senior care, hospice, palliative care, pediatric care and healthcare staffing needs. For more information or to locate an Interim HealthCare office, visit www.interimhealthcare.com.
Minda Papson of Lafayette, Colorado commended for her patient-centered service and professionalism
SUNRISE, Fla. — Interim HealthCare Inc., the nation’s leading franchise network of owners providing homecare, senior care, hospice and healthcare staffing services, today announced Minda Papson, occupational therapist, as the 2019 Therapist of the Year. Minda has been with Interim HealthCare of Lafayette, Colorado for six years.
This honor is given to an individual who embodies Interim HealthCare’s core values of integrity, compassion and customer focus. Physical therapists, occupational therapists, speech language pathologists, physical therapy assistants and certified occupational therapy assistants were all eligible to receive the award.
“Minda’s interactions with patients, caregivers and colleagues exude the highest level of professionalism,” said Patrick Naylor, MSPT, MBA-HA, and Minda’s clinical manager. “The respect she has for both her patients and teammates, as well as her optimistic attitude, permeates through everything she does.”
As their advocate, Minda consistently goes above and beyond for patients to ensure they get the best care. In addition to working a full-time patient schedule, Minda participates in fall prevention events at community centers where she provides balance screenings and tips for seniors at risk for falling.
“I’m honored to be named as the 2019 Therapist of the Year,” said Minda. “I’m grateful that my profession allows me to impact so many lives in this community. For me, being an occupational therapist is more than a job, it’s a calling. It’s an environment where I can do what I love – giving back to my community and ensuring that our vulnerable population is well cared for.”
For more information about working with Interim HealthCare, please visit https://www.interimhealthcare.com/careers/.
About Interim HealthCare Inc.
Interim HealthCare Inc., founded in 1966, is a leading national franchisor of home care, hospice and healthcare staffing. It is part of Caring Brands International, which also includes UK-based Bluebird Care and Australia-based Just Better Care, both well-known franchise brands in their countries. With more than 530 franchise locations in seven countries, Caring Brands International is a global health care leader.
Interim HealthCare in the United States is unique in combining the commitment of local ownership with the support of a national organization that develops innovative programs and quality standards that improve the delivery of service. Franchisees employ nurses, therapists, aides, companions and other healthcare professionals who provide 25 million hours of home care service to 190,000 people each year, meeting a variety of home health, senior care, hospice, palliative care, pediatric care and healthcare staffing needs. For more information or to locate an Interim HealthCare office, visit www.interimhealthcare.com.
Angela Young of Greenville, South Carolina recognized for her compassion and professionalism.
SUNRISE, Fla. — Interim HealthCare Inc., the nation’s leading franchise network of owners providing homecare, senior care, hospice and healthcare staffing services, today announced Angela Young, CNA, as the 2019 Paraprofessional of the Year. Angela joined Interim HealthCare of Greenville, South Carolina in 2001.
This honor is given to an individual that provides exemplary patient care and continuously demonstrates the H.E.A.R.T. qualities of Interim HealthCare paraprofessionals, which stands for Honorable, Experience, Ability, Reliability and Training.
Serving as a lead aide, Angela is responsible for providing an exceptional hospice care experience for patients and their family members. Beyond caring for patients, Angela constantly brings new ideas to her team such as identifying opportunities to improve documentation processes and developing improved protocols for scheduling communication between aides and patients’ families.
“Angela is an exemplary paraprofessional earning her the nickname ‘angel of hospice aides.’ Angela understands that great care should not only focus on managing medical symptoms but should also be rooted in compassion and enrich every aspect of an individual’s wellbeing,” said Judy Cronin, RN, Clinical Care Manager at Interim HealthCare of Greenville, South Carolina. “Angela continuously goes above and beyond to demonstrate excellence and integrity in her care. Angela truly has a servant’s heart.”
Angela understands that the true work of hospice will always be as much about honoring people with compassionate listening as it is about managing health conditions. Her willingness to do both is what keeps Angela motivated to continue this challenging work.
“It’s an honor to be a recipient of the Paraprofessional of the Year award, and I’m grateful for the opportunity to serve others while also continuing my professional development at Interim HealthCare,” said Angela. “To me, being a paraprofessional means making a difference in the lives of patients and their families every day.”
For more information about working with Interim HealthCare, please visit https://www.interimhealthcare.com/careers/.
About Interim HealthCare Inc.
Interim HealthCare Inc., founded in 1966, is a leading national franchisor of home care, hospice and healthcare staffing. It is part of Caring Brands International, which also includes UK-based Bluebird Care and Australia-based Just Better Care, both well-known franchise brands in their countries. With more than 530 franchise locations in seven countries, Caring Brands International is a global health care leader.
Interim HealthCare in the United States is unique in combining the commitment of local ownership with the support of a national organization that develops innovative programs and quality standards that improve the delivery of service. Franchisees employ nurses, therapists, aides, companions and other healthcare professionals who provide 25 million hours of home care service to 190,000 people each year, meeting a variety of home health, senior care, hospice, palliative care, pediatric care and healthcare staffing needs. For more information or to locate an Interim HealthCare office, visit www.interimhealthcare.com.
Leading In-Home Senior Care Provider Strengthens Operations and Performance with the Promotion of Key Executive
BALTIMORE — Senior Helpers®, the nation’s premier provider of in-home senior care services, today announced the promotion of Mari Baxter to Executive Vice President and Chief Performance Officer. A proven leader who has worked at Senior Helpers for over 10 years, Baxter has played a significant role in ensuring the success of franchise owners and staff nationwide. In her new role, she will lead Senior Helpers’ operations team at the franchise and corporate levels, help improve performance across all stores and spearhead new programs to address caregiver workforce challenges.
A testament to her many accomplishments and contributions with Senior Helpers, Baxter’s promotion will help Senior Helpers navigate the changing industry landscape including shifts in requirements from healthcare partners. In addition to leading operations and improving performance through analyzing key performance indicators, Baxter will implement new data and outcome tracking to ensure ongoing success.
“It gives me great pleasure to recognize Mari’s exceptional leadership and contributions to Senior Helpers with a well-deserved promotion,” said Peter Ross, CEO and Co-Founder of Senior Helpers. “I couldn’t think of a more deserving member of our executive team to lead Senior Helpers in its pursuit of exceptional operations and performance at every level. We are excited and know she will continue to play an important role in the company’s ongoing growth and success.”
Baxter originally joined Senior Helpers in 2008. Most recently, as the Senior Vice President of Operations, she has led all field operations. In this role her responsibilities included managing the team who works with owners on financial management, training, marketing, client and caregiver management. She also worked closely with the resales and sales management teams to recruit new franchisees.
“My career at Senior Helpers thus far has been truly rewarding, and I am honored and excited to take on this new role,” said Baxter. “I am passionate about advancing the company’s operational strategy and helping each and every team member feel empowered to be the best they can be for our clients. I appreciate Peter and the team’s ongoing support and look forward to implementing new tactics to ensure Senior Helpers continues to flourish.”
Baxter’s experience in leadership and business development spans two decades across various markets including food and beverage, childcare and senior care. Baxter received her Bachelor of Arts degree in Journalism and Business from Central Michigan University.
For more information on Senior Helpers, visit www.seniorhelpers.com.
About Senior Helpers®
Senior Helpers® is the nation’s premier provider of in-home senior services ranging from specialized care for those with diseases, such as dementia, Alzheimer’s and Parkinson’s, to personal and companion care to help individuals looking for a little assistance with daily activities. Founded in 2002 with a vision to help seniors age with dignity despite age-related illnesses and mobility challenges, Senior Helpers® has hundreds of franchised and owned businesses that have cared for tens of thousands of seniors.
Senior Helpers® was the first and remains the only national in-home care provider to be certified as a Great Place to Work. The company has been named by Fortune Magazine as one of the best places to work in the aging services category and one of the best places to work in the state of New York. Senior Helpers is one of Entrepreneur’s Top 500 Franchise Companies and is an approved partner in the Military Spouse Employment Partnership. Senior Helpers is also an active member of the Healthcare Leadership Council—an exclusive alliance of leading healthcare companies from all health sectors committed to advancing the American healthcare system. Learn more by visiting http://www.seniorhelpers.com.