Cold Calls: Call Rejection vs. Call Reluctance

At a conference a while back, a gentleman came up to me and said: “Nancy, I’m new in sales and I have trouble making cold calls. All our leads are cold and I’m not sure I can do this.” By Nancy Friedman

At a conference a while back, a gentleman came up to me and said: “Nancy, I’m new in sales and I have trouble making cold calls. All our leads are cold and I’m not sure I can do this.” By Nancy Friedman

There are many articles on this topic. But very few on the specifics that we are talking about. Bear these in mind, while in the booth. By Nancy Friedman

Hi all. We’re down to the final five of the Alphabet of Sales. I’ve had a great time sharing these tips and realize that each letter stands for many good sales tips. Whether you use these sales tips or others, have a great time in sales. That’s what it’s all about. FUN! By Nancy Friedman

Most folks like their name and like it spelled and pronounced right. Using a name throughout the conversation in person or on the phone is a good thing to practice. By Nancy Friedman

In the world of the Alphabet of Sales, we continue this month with J – K – L. By Nancy Friedman

These easy, fun ways to share tips, ideas, skills and techniques will help you. By Nancy Friedman

Ask any seasoned salesperson what is the first thing to learn in Sales 101? Right! The client/customer buys you first. Then the product or service. So, if the customer must buy YOU first, what needs to be done? Right! Build a relationship. By Nancy Friedman

The franchising industry has all sorts of rules and regulations. Here are some good common sense customer service rules. Cardinal Rule #1 / People before paperwork. By Nancy Friedman