Senior Helpers is a leading provider of quality, compassionate, in-home care and assistance for the elderly. With offices throughout the country and around the world, they provide a comprehensive range of services to help facilitate comfortable and independent in-home living. By Nancy E. Williams
Mary Ann Stallings, CEO and founder of Bridge to Better Living, is delighted when the clients her team and she help place in assisted-living facilities show an improvement in health. This is a direct result of the teams’ dedicated commitment to finding the perfect arrangements for their clients. By Cindy Charette
According to David Giacobbo, president and CEO of One You Love Homecare, the average age of its clients is 80 years, and many need companion, personal or comprehensive care. By Cindy Charette
Home Helpers Home Care has created an all-inclusive, customizable package of services called Cared-4, which covers four areas of service: 24-hour monitoring; care and companionship; wellness calls and medication reminders; and meal delivery and nutritional planning. By Cindy Charette
Leading In-Home Care Provider Places Priority on Finding Joy and Sharing with Others, Reinforcing Relevance in Light of Global Pandemic.
IRVINE, Calif. — Comfort Keepers®, a market-leading provider of uplifting home care for seniors and adults who need assistance, today announced that it will celebrate its second annual National Day of Joy on June 24, 2020. The National Day of Joy, which takes place every year on the last Wednesday in June, was established by Comfort Keepers in 2019 to help inspire and encourage people to experience joy and share it with others; an action that has become more meaningful in the current COVID-19 environment.
“The global health crisis we’re experiencing has, in many cases, had a profoundly negative impact on many people who are living in isolation, away from family and friends and unable to participate in their usual activities,” Carl McManus, Chief Executive Officer, Comfort Keepers, North America. “While Comfort Keepers established the National Day of Joy in 2019 to help people find happiness in everyday moments regardless of what may be happening in the world, its existence has been particularly meaningful this year. Taking time to identify and acknowledge the positive elements of our daily lives that bring joy is an important way to improve our physical and emotional health as well as overall well-being.”
Finding the silver lining in any situation can have a positive mental health impact. Laughter, in particular, has been shown to mitigate the negative effects of stress, improve mood, curb anxiety and depression and in some cases, help relieve pain.i
Prior to the COVID-19 crisis, Americans were already on the quest to find joy, peace and balance in their busy lives, in an effort to improve mental health. Simple, sometimes mundane activities have become increasingly more meaningful in today’s setting, as more people are spending a greater amount of time at home, away from the office, their commute or the grind of their everyday lives. In fact, according to a national survey, reading, taking walks and spending time at home with family– have risen to the top of the list of activities that bring the most joy that people want to continue post-COVID-19.
And while these ‘simple pleasures’ are bringing many people joy, the majority are participating in these activities alone. With social distancing mandated across most of the country, most older Americans have not been able to see their loved ones in person. A national survey found that more than half (57%) of all people aged 65+ have missed hugs from a loved one since being in quarantine. This has also been difficult for the “sandwich generation” – a group of people who are tasked with caring for their aging parents as well as their own younger children. This has made caregiving services, like Comfort Keepers, even more critical during this time. On the National Day of Joy — and everyday after that – the sandwich generation is comforted by the fact that even if they cannot visit or spend time with their loved ones, they are in good hands with a qualified Comfort Keeper caregiver.
National 2020 ‘State of Joy’ Survey
Each year, as part of the National Day of Joy, Comfort Keepers conducts a survey that polls Americans on their perspectives about joy, including specific activities that bring them happiness, evolving attitudes about joy in light of current events as well as overall opinions about the state of joy in the world. The survey was conducted from May 5-11 and polled 2,000 Americans; 1,000 of those surveyed were 30+ years of age with at least one living parent, and 1,000 were people aged 65+. Highlights from the survey are outlined below:
The World Needs More Joy
Joyful Activities Have Changed Since COVID-19
“The current environment has changed the way most of us live, work, play and experience joy,” said McManus. “Many seniors – particularly those who live alone – have had to change their routines to ensure they are able to stay connected with friends and loved ones and get the practical, day-to-day help they need, like obtaining medications, shopping for groceries, cooking meals or housework. Finding happiness and joy in the evolving world we’re living in is particularly important for a person’s health and wellness.”
Comfort Keepers prides itself on approaching caregiving differently. Rather than focusing on what individuals may be losing by hiring a caregiver, Comfort Keepers aims to change this mindset by concentrating on the freedom, and the joyful moments and experiences clients are gaining through caregiver relationships.
The National Day of Joy is being celebrated in more than 100 locations where Comfort Keepers has a presence and will include both virtual and local celebrations and various social media extensions. To participate in the National Day of Joy, do something that makes you happy, and share your activity on social media using #DayofJoy. For more information about the National Day of Joy and Comfort Keepers services, visit www.ComfortKeepers.com.
About Comfort Keepers®
For more than two decades, Comfort Keepers® has been Elevating the Human SpiritSM through its in-home care network for seniors and other adults by empowering them to maintain their independence and realize joy in the everyday moments. Comfort Keepers is a division of Sodexo, the global leader in services that improve Quality of Life. Sodexo serves 100 million consumers each day in 67 countries, through its unique combination of On-site Services, Benefits and Rewards Services and Personal and Home Services. Comfort Keepers operates a franchise network that has grown to more than 700 locations around the world. In addition to providing services that focus on health care and senior markets, Sodexo’s integrated offerings encompass more than 45 years of experience in reception, safety, maintenance and cleaning, foodservices, facilities and equipment management, and concierge services. For more information, visit ComfortKeepers.com.
With One You Love Homecare falling under the “essential business” category, David Giacobbo, president and CEO, has been busy helping families now more than ever. By Cindy Charette
There is an ever-increasing need for services that can assist these aging adults. To meet these needs, in-home senior-care agencies have formed and flourished over the decades. By Sue Bennett
Bridge to Better Living franchisees take pride in working directly with clients one-on-one. Clients appreciate the personal touch, highly recommend these services to others and often return for assistance themselves when more care is needed. By Cindy Charette
With advanced, proprietary technology that enhances care while decreasing staffing needs, One You Love Homecare has quickly attracted new franchisees. By Cindy Charette
Comfort Keepers Celebrates More than 20 Years Providing Outstanding Customer Service, Support and Joy to Families Needing In-Home Care.
IRVINE, Calif. — With decades of experience providing unparalleled in-home care to clients and their families nationwide, Comfort Keepers® has been recognized by Newsweek as “America’s Best Customer Service” in the category of Home Care Services for Seniors and Disabled. With one of the largest network of caregivers across the county, Comfort Keepers has been named to Newsweek’s Best Customer Service list two years in a row since the award’s inception.
The Comfort Keepers approach to customer service and in-home care is to find ways to inspire joy and hope among all of its clients and their families – helping to make their lives brighter, safer and more enjoyable from the comfort of home. As a result, the Comfort Keepers caregiver network has found ways to provide seniors or those with declining health with the opportunity to live happy, fulfilling and independent lives. This positive approach to caregiving can help transform a life for the better, create a lasting friendship and ultimately elevate a human spirit.
“We are so honored to be named on the prestigious 2020 Newsweek List for ‘America’s Best Customer Service’,“ said Carl McManus, CEO, Comfort Keepers North America. “When your business is touching the lives and hearts of so many people, service always has to be the first priority each and every day. We have a commitment to our clients to deliver quality care in a way that inspires joy and enrichment, while also delivering a promise to families that their loved ones are cared for properly in the safety of their own home.”
The Newsweek America’s Best Customer Service ranking is based on an independent survey from a sample of more than 20,000 U.S. customers who have either made a purchase, used a service or gathered information about a product or service in the last three years. The criteria that these customers rate includes: quality of communication, technical competence, range of services, customer focus and accessibility. For more information, visit: https://www.newsweek.com/americas-best-customer-service-2020.
For more information on Comfort Keepers, please visit ComfortKeepers.com, or connect with us on Facebook, Twitter, and YouTube.
About Comfort Keepers®
For more than two decades, Comfort Keepers® has been Elevating the Human SpiritSM through its in-home care network for seniors and other adults by empowering them to maintain their independence and realize joy in the everyday moments. A division of Sodexo, a global leader that delivers Quality of Life services to over 75 million consumers in 80 countries each day, Comfort Keepers operates a franchise network that has grown to more than 700 locations around the world. In addition to providing services that focus on health care and senior markets, Sodexo’s integrated offerings encompass more than 45 years of experience in reception, safety, maintenance and cleaning, foodservices, facilities and equipment management, and concierge services. For more information, visit ComfortKeepers.com.