After a successful 30-year career in the corporate world, Robbie McCullough uncovered a passion for caregiving. He knew he wanted to pursue entrepreneurship, which drew him to Assisting Hands® Home Care, a leading home care franchise renowned for its exceptional customer service and personalized care with a proven and scalable business model. By Shelby Green
Brett Sanders, a former CPA and financial consultant, was eager to find a more meaningful career path. His search led him to Assisting Hands® Home Care, a home care company that would allow him to combine his entrepreneurial desires with his genuine passion for helping others. By Shelby Green
As the population ages, the home care industry is booming with opportunity. Families are committed to finding trusted, high-quality care for their loved ones. Since 2006, Assisting Hands® Home Care has been providing individuals with the exceptional and compassionate care they need to remain happy, healthy and at home. By Shelby Green
As a leader in the nonmedical home care industry, Assisting Hands® Home Care provides personalized care to seniors and others in the comfort of their homes. Assisting Hands has won numerous awards, including being ranked No. 22 on Entrepreneur’s Top Franchises for Less Than $100,000 Ranking in 2022. By Nancy E. Williams
Focused on providing unparalleled medical and non-medical services to clients within their homes, as well as supplemental care staff to corporate clients, BrightStar Care, a private duty home care and medical staffing franchise, recently recognized eight members of its national team for their exceptional service. By Jessica Petrucelli
John and Eli Collier opened their first two HomeWell Care Services franchises in 2019 in Nashville, Tennessee. They have since added two more territories, covering approximately 70 geographic miles of the downtown area. By Cindy Charette
David Giacobbo, president and CEO of One You Love Homecare, had set a target goal for 2020 of having at least 15 new franchisees by the end of the year. As of August, Giacobbo is thrilled to announce that he has signed on 12 new franchisees with strong future growth projections expected to continue. By Cindy Charette
Home care is an essential resource that many people utilize to stay in their homes and maintain a healthy life. The spread of COVID-19 across the world has caused many people to rethink home care and how to maintain social distancing. By Elice Morgenson
Looking for the right franchise can be a daunting and complicated task. The growing senior-care industry has created numerous choices for those looking to join. Jake Rankin, CEO and founder of Talem Home Care, advises that buyers take the time to understand why a home-care service was created and what it stands for. By Elice Morgenson
FirstLight Home Care’s national network of franchises earns exceptional overall rating in 2018
CINCINNATI — FirstLight Home Care, a leading provider of non-medical home care, has released its annual client satisfaction survey results for 2018. The report found that the company’s national network of franchise locations earned an exceptional score in overall client satisfaction with an average rating of 4.7 stars out of 5.
FirstLight has a proven commitment to client satisfaction. The company conducts live phone interviews with its current clients every quarter through independent third-party research firm Infosurv. The quarterly results are then rolled up into an annual client satisfaction star rating, which is based on a five-point scale. Consistent with FirstLight’s Culture of Care, Infosurv conducts these surveys to gather honest, unbiased feedback in specific areas, including quality of care, communication and responsiveness and overall satisfaction. Clients are also given the opportunity to provide feedback in areas where FirstLight excels, as well as areas where the company should improve.
Non-medical home care provides the support people need to live independently in their homes. Traditionally, home care providers focus services exclusively on older adults who are aging in place. But FirstLight also delivers services to adults with disabilities; those recovering from illness, injury or surgery; new and busy mothers; and anyone 18 or older who needs assistance managing daily activities.
The home care segment is experiencing significant growth, making superior client satisfaction a critical component in helping consumers make the most informed decisions about home care services. Regularly surveying clients and considering their feedback is the first step toward achieving the goal of providing exceptional care.
Since opening its first franchise location in 2010, FirstLight Home Care has experienced steady growth and is now serving or in the process of serving clients in more than 250 locations in 34 states throughout the U.S. FirstLight provides Personal Care and Companion Care Services, as well as specialty services, such as Dementia Care, Respite Care, Veteran Care, Disability Care and Travel Companion Programs.
FirstLight Home Care is a leading provider of non-medical home care, helping individuals in more than 30 states achieve the quality of life they deserve. The company has set a new standard in home care by creating an unmatched Culture of Care that drives industry-leading client and employee satisfaction. FirstLight is a lifeline not only for seniors, but for people recovering from illness, injury or surgery; adults with disabilities; new and busy mothers; and anyone over the age of 18 who needs extra assistance. Care can be provided at private residences, as well as independent and assisted living communities. Visit www.FirstLightHomeCare.com.