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2 03, 2025

Express Employment Professionals Fuels Community Impact and Job Creation with Record Sales in 2024

2025-03-02T22:16:01-05:00March 2nd, 2025|Tags: , , , |

$3.7 Billion in Revenue and Robust Franchise Growth Underscore a Year of Remarkable Achievements

2024 Highlights

  • Revenues of $3.7 billion in the U.S., CanadaSouth AfricaAustralia and New Zealand
  • Office Count: 870
  • Employed 427,000 people
  • Client Partners: 66,000

OKLAHOMA CITY — With $3.7 billion in revenue and 427,000 associates employed across 870 franchise locations globally, Express Employment Professionals marked 2024 as its fourth-best sales year in more than four decades of operations.

Franchise expansion consisted of awarding 48 franchise development agreements, including locations in CaliforniaOntarioTexas and South Carolina.

“Our franchise owners and their teams have shown exceptional dedication and resilience in the face of challenging market conditions,” said Bill Stoller, CEO of Express Employment International. “Their unwavering commitment is the cornerstone of our success. I am incredibly proud of their achievements and the positive impact they have on our clients, job seekers and communities.”

Express received numerous accolades in 2024, earning spots on prestigious lists, such as:

  • Entrepreneur: Franchise 500 List and Best in Category for 13 consecutive years, Franchise 500 Hall of Fame, Fastest Growing Franchises, Top Global Franchises, Top Franchises for less than $150,000, Top Brands for Multi-Unit Owners and Top Franchises for Veterans
  • Forbes: America’s Best Professional Recruiting Firms and America’s Best Temp Staffing Firms and America’s Best Large Employers
  • Staffing Industry Analysts: Fourth-Largest U.S. Staffing Firm, Third-Largest U.S. Industrial Staffing Firm, Second-Largest U.S. Office/Clerical Staffing Firm, Largest U.S. Direct Hire Firms, Largest Direct Hire Staffing Firms Globally and 13th-Largest Global Staffing Firm
  • Franchise Business Review: Top Franchise Culture, Top Franchises for Women, Most Innovative Franchises, Most Profitable Franchises, Top Franchises for Veterans and Top Franchises
  • ClearlyRated: Best of Staffing® Talent and Client Diamond Award
  • Franchise Direct: Top 100 Global Franchises
  • Franchise Times: Top 400 (#28)
  • Franchise Research Institute: World Class Franchise Since 2006

Starting 2025 on a high note, Express has once again been recognized as the Top Staffing/Recruiting Firm on Entrepreneur’s Franchise 500 list. Additionally, the company earned a spot as Franchise Direct’s 10th Top Franchise, ClearlyRated’s Best of Staffing Talent Award and maintained the Diamond Award for ClearlyRated’s Best of Staffing Client.

“At Express, the human connection is what truly differentiates us,” Stoller said. “Our ongoing commitment to linking exceptional companies with top talent ensures we remain a trusted partner in the industry, driving us to new heights and solidifying our position as industry leaders.”

Ready to join a winning team as a business owner? Visit ExpressFranchising.com to learn more about the proven Express model. With more than 100 territories available across North America and several resale opportunities, there’s never been a better time to seize this incredible opportunity.

If you would like to arrange for an interview with Bill Stoller to discuss this topic, please contact Sheena Hollander, Director of Corporate Communications and PR, at (405) 717-5966.

About Bill Stoller
William H. “Bill” Stoller is chairman and chief executive officer of Express Employment International. Founded in Oklahoma City, Oklahoma, the international staffing franchisor supports the Express Employment Professionals franchise and related brands. The Express franchise brand is an industry-leading, international staffing company with franchise locations in the U.S., CanadaSouth AfricaAustralia and New Zealand.

About Express Employment Professionals 
At Express Employment Professionals, we’re in the business of people. From job seekers to client companies, Express helps people thrive and businesses grow. Our international network of franchises offers localized staffing solutions to the communities they serve across the U.S., CanadaSouth AfricaAustralia and New Zealand, employing 427,000 people globally in 2024 and more than 11 million since its inception. For more information, visit ExpressPros.com.

2 03, 2025

Stronger Friendship Bonds, Longer Workplace Tenure: 51% of Hiring Managers and 76% of Job Seekers Agree

2025-03-02T22:11:48-05:00March 2nd, 2025|Tags: , , , |

How Connections Improve Morale and Productivity

OKLAHOMA CITY — Over the past few months, many major companies have instituted a return-to-work policy for their employees, with some citing the change as a way to foster a stronger culture and a more productive workforce. However, according to a recent Express Employment Professionals-Harris Poll survey, workplace friendships may be the accelerator for these elements.

Nearly all U.S. hiring managers (97%) feel there are benefits to employees forming friendships in the workplace, including:

  • Improving employee and company productivity (67%)
  • Increasing employee morale (55%)
  • Strengthening company culture (51%)
  • Improving employee mental health (50%)
  • Reducing turnover (44%)
  • Reducing employee burnout (40%)

Friendships may help retain current employees, as 89% say employees are more likely to stay with a company if they have friendships in the workplace, with 42% strongly agreeing with this statement.

Encouraging Friendships in the Workplace
Companies appear overwhelmingly confident in their employees’ ability to form friendships in the workplace, with a strong majority (85%) believing it is easy for employees to do so. More than a third report it is very easy (34%). This perception may be attributed to the number and variety of ways companies encourage employees to establish these relationships. Nearly 9 in 10 companies (87%) use methods to encourage/help employees form friendships, most commonly through:

  • Lunch events (46%)
  • Encouraging meetings among peers/those at the same job level (43%)
  • Hosting company retreats/get-togethers (40%)
  • Mentorship programs (32%)
  • Happy hours (29%)
  • Group volunteer days (28%)

Interactions Outside the Workplace
Outside of the workplace, more than 95% of hiring managers believe employees at their company interact in a variety of ways, including:

  • Texting/phone calls (76%)
  • In-person get-togethers (59%)
  • Social media interactions (53%)
  • Attending events for one another (45%)

Sixty-nine percent report their company actively encourages such employee interactions outside of work. Creating a welcoming and communicative workplace may encourage friendships, and this appears to be the case for many. However, there seems to be a fine line, as 70% feel workplace interactions should be kept strictly professional.

Shifts in Employee Demeanor
Interestingly, companies have taken note of a shift in employees’ demeanor over the past few years. Forty-two percent say employees today are more extrinsically motivated (i.e., motivated to perform well for a raise, promotion or bonus) than three years ago. Nearly a quarter report employees are more confrontational (24%) and less excited about connecting with colleagues in person (24%).

Friendships in the Workplace Benefit Job Seekers and Companies
Most employed U.S. job seekers’ companies encourage friendships in the workplace, and many report the methods their companies use to encourage friendships are effective. Even though most job seekers agree that workplace interactions should be kept strictly professional, that does not necessarily mean “no” to friendships. A majority report that there are specific benefits to friendships in the workplace for themselves and their company.

Perception and Benefits of Companies Fostering Workplace Friendships
Job seekers report leaning toward being professional at work but also believe there are benefits to being friends with coworkers. Specifically, many job seekers believe there is a wide range of specific benefits they experience when they form friendships in the workplace:

  • Improved mental health (47%)
  • Improved productivity (46%)
  • Increased desire to stay with the company long-term (45%)
  • Increased morale toward the company (41%)
  • Reduced burnout (39%)
  • Decreased desire to quit/leave the company (34%)
  • Reduced interpersonal conflicts in the workplace (33%)
  • Improved opinion of company culture (33%)
  • Improved opinion of the company, in general (29%)

The Value of Friendships for Job Seekers
The benefits and value of friendships in the workplace for job seekers manifest in other ways. More than half of employed or unemployed job seekers who have ever been employed (59%) report they could not get through a workday without the friendship(s) they’ve formed at work. About half of all job seekers (49%) are worried about being able to create a friendship(s) at their next company.

Employed or unemployed Gen Z job seekers are more likely than their millennial, Gen X and boomer/senior counterparts to agree they could not get through a workday without the friendship(s) they’ve formed at work (71% vs 57%, 56% and 50%, respectively). Gen Z job seekers are also more likely to be worried about being able to form a friendship(s) at their next company (67% vs 48%, 43% and 25%, respectively).

Friendships and Employee Retention
Friendships in the workplace can also benefit the company by keeping job seekers there longer. More than three-quarters of job seekers (76%) would be more likely to stay with a company if they have friendships in the workplace.

Among job seekers who have ever been employed, nearly two-thirds (65%) have stayed at a job longer than they intended because of their friendship(s) at a job. Thirty-six percent left a job they liked because they could not form friendship(s) at work.

Employed or unemployed Gen Z job seekers who have ever been employed are more likely than their millennial, Gen X and boomer/senior counterparts to have left a job they liked because they were not able to form friendship(s) at work (49% vs. 36%, 32%, and 23%, respectively).

Compared to three years ago, 31% of job seekers report employees today are less excited about connecting with colleagues in-person. Companies need to explore practical ways that work for their employees or risk losing out on the benefits of workplace friendships among job seekers.

Companies Fostering Workplace Friendships
Many job seekers report their company allows or even fosters space for friendships in the workplace in different ways. Sixty-nine percent say company culture welcomes employees sharing details of their personal lives during work hours if they are comfortable doing so.

Fifty-seven percent report that their company actively encourages employees to interact with one another outside of work. Further, about 7 in 10 (71%) employed job seekers indicate that the methods their company uses to encourage/help employees to form friendships in the workplace are effective.

Overall, job seekers are open to different methods for companies to encourage/help build friendships in the workplace. Among all job seekers, almost 9 in 10 (87%) report specific methods that have or would encourage/help them make friendships in the workplace. Specifically, the most popular methods include:

  • Lunch events (42%)
  • Encouraging meetings among peers/those of the same job level (42%)
  • Hosting happy hours (32%)
  • Hosting company retreats/get-togethers (31%)
  • Affinity/social groups (28%)
  • Encouraging group volunteer days (27%)
  • Mentorship programs (25%)

Personal Experience and Actions
While about half of job seekers report they try not to engage with anyone that they work with outside of work (47%) and do not feel the need to be friends with those they work with (53%), the majority (76%) believe it’s easy for them to form friendships in the workplace. This ease of forming friendships is bolstered by the extent job seekers have interacted with colleagues outside of work, with texting (66%), getting together in-person (54%) or phone calls (53%) being the most common.

“In today’s dynamic work environment, fostering genuine friendships among employees is not just a nice-to-have, but a strategic imperative,” said Bill Stoller, Express Employment International CEO. “These connections enhance morale, boost productivity and significantly improve retention rates. By creating a culture where friendships can flourish, companies are investing in their most valuable asset: their people.”

Survey Methodology
The Job Insights survey was conducted online within the United States by The Harris Poll on behalf of Express Employment Professionals Nov. 11 – 26, 2024, among 1,001 U.S. hiring decision-makers.

The Job Seeker Report was conducted online within the United States by The Harris Poll on behalf of Express Employment Professionals from Nov. 21 to Dec. 10, 2024, among 1,039 adults ages 18 and older.

For full survey methodologies, please contact Sheena.Hollander@ExpressPros.com, Director of Corporate Communications & PR.

If you would like to arrange for an interview to discuss this topic, please contact Sheena.Hollander@ExpressPros.com, Director of Corporate Communications & PR.

About Bill Stoller
William H. “Bill” Stoller is chairman and chief executive officer of Express Employment International. Founded in Oklahoma City, Oklahoma, the international staffing franchisor supports the Express Employment Professionals franchise and related brands. The Express franchise brand is an industry-leading, international staffing company with franchise locations in the U.S., CanadaSouth AfricaAustralia and New Zealand.

About Express Employment Professionals
At Express Employment Professionals, we’re in the business of people. From job seekers to client companies, Express helps people thrive and businesses grow. Our international network of franchises offers localized staffing solutions to the communities they serve across the U.S., CanadaSouth AfricaAustralia and New Zealand, employing 427,000 people globally in 2024 and more than 11 million since its inception. For more information, visit ExpressPros.com.

1 03, 2025

Pillar To Post Celebrates Top Franchise Owners and Unveils New Marketing & Tech Initiatives at Annual Conference

2025-03-01T14:17:59-05:00March 1st, 2025|Tags: , , |

Leading Home Inspection Franchise Honors High Achievers and Prepares for the Future with Enhanced Support

TAMPA, Fla. — Pillar To PostNorth America’s largest home inspection company, recently hosted its annual Brand Conference in Tucson, Arizona, celebrating franchise business owner achievements, unveiling new marketing initiatives, and introducing a digital tool designed to enhance communication between homeowners, real estate professionals, and inspectors.

Recognizing Excellence: 2025 Franchise Awards

A highlight of the event was the recognition of outstanding franchise business owners who exemplify excellence in customer service, business growth, and industry leadership. Among the top honorees were:

  • Franchise Business Owners of the Year: Marco and Melanie Miranda of New Haven County, CT. The husband-and-wife team achieved over $2 million in sales and led the system with the highest Average Job Size (AJS).
  • Rookie of the Year: Matt Ruggieri of Western Pennsylvania. In his first year as a Pillar To Post inspector, the former Army infantryman had the highest total sales during a 12-month period for first year business owners, quickly establishing himself in the Pittsburgh market and surrounding counties.

“I’m extremely humbled and honored to be recognized as the Rookie of the Year in our franchise,” said Ruggieri. “I followed who came before me and was set up for success with a strong family and franchise support system, and a dedicated team to establish ourselves in our communities. I’m excited to grow further beyond Year 1.”

The company also honored franchise owners who have reached key lifetime inspection benchmarks, ranging from 1,000 to 35,000 completed inspections. Sales Achievement Awards were also awarded to the top-performing franchise owners who demonstrated exceptional business growth and success over the past year.

Strengthening Franchise Owner Success with New Marketing Initiatives

This year’s conference also introduced Vice President of Marketing Becky Beyer to its franchise system, who joined Pillar To Post in late 2024. With extensive experience in franchise marketing, Beyer is spearheading new initiatives aimed at supporting franchise business owners in local markets. Her approach includes enhanced digital marketing strategies, new branding tools, and data-driven solutions to help franchise business owners maximize their reach and engagement with real estate professionals and homeowners.

“Our job is to give our franchise owners the best tools to grow their business and make a lasting impact in their communities,” said Beyer. “With our enhanced marketing strategies and the Executive Model, we’re creating new opportunities for them to stand out in their markets, build strong relationships, and drive success. This isn’t just about growing the brand—it’s about making sure they have everything you need to thrive in an ever-changing real estate landscape.”

Introducing PTPHomePage: A New Digital Communication Tool

As part of Pillar To Post’s continued innovation, the company is rolling out PTPHomePage, a new platform designed to streamline communication and provide a seamless experience for homeowners, real estate agents, and inspectors. The tool offers a centralized hub for inspection reports, home layouts, and instant communication, ensuring a more efficient and transparent process. While still in the early phases of implementation, PTPHomePage represents Pillar To Post’s commitment to enhancing the home inspection experience.

“As we continue into 2025, we remain dedicated to supporting our franchise business owners with the tools, resources, and recognition they deserve,” said Charles Furlough, CEO of Pillar To Post. “From celebrating top-performing business owners to introducing innovative marketing and technology initiatives, this year’s Brand Conference reaffirmed our commitment to elevating both our franchise network and the home inspection industry as a whole.”

To learn more about Pillar To Post Home Inspectors and its franchise opportunities, please visit www.franchise.pillartopost.com.

About Pillar To Post Home Inspectors® 
Founded in 1994, Pillar To Post Home Inspectors is the largest home inspection company in North America with home offices in Toronto and Tampa. There are 450+ franchises located across the United States and Canada. The company has been named as Best in Category in Entrepreneur Magazine’s Franchise500® ranking for 19 years in a row. For further information, please visit www.pillartopost.com.

28 02, 2025

That 1 Painter: Restoring Hope With a Heartwarming Initiative

2025-02-28T11:52:18-05:00February 28th, 2025|Tags: , , |

That 1 Painter’s mission is to provide exceptional interior and exterior painting services to residential and commercial clients while maintaining a steadfast commitment to helping others. With this in mind, Founder Steven Montgomery established the Paint It Forward program in 2019 to offer free-of-charge home makeovers to those who need it most. By Erika Ortega

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28 02, 2025

GLO30: Empowering Clients and Franchisees

2025-02-28T11:47:49-05:00February 28th, 2025|Tags: , , |

Entrepreneurial by nature and with a background in dermatology sales, Lauren Campbell was drawn to GLO30, a rapidly expanding skincare studio with science-backed treatments. While experience in skin care is not required to own a GLO30 franchise, Campbell was excited to use her skillset in a new way and own a franchise that prioritizes customer satisfaction. By Brianna Bohn

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28 02, 2025

FranServe, Inc.: Chase Your Dream of Financial Freedom

2025-02-28T11:42:31-05:00February 28th, 2025|Tags: , , |

After working as a real estate investor for more than a decade, buying and selling properties and brokering thousands of deals, Jeff O’Shea was ready to take the next step in his career and become an entrepreneur. Unfortunately, when he began researching franchise opportunities to find a company that matched his skill set, he didn’t have much luck. By Jessica Petrucelli

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26 02, 2025

Empowering Veterans for Business Success Through the PuroVet Program

2025-02-26T23:14:50-05:00February 26th, 2025|Tags: , , , , , |

PuroClean’s PuroVet Program Continues to Provide Veterans with Entrepreneurial Resources

TAMARAC, Fla. — PuroVetPuroClean‘s veteran-focused franchise program, continues to gain significant support from the military community for its commitment to empowering veterans through business ownership. Designed to harness the resilience, leadership, and dedication ingrained in military service members, the PuroVet program equips veterans with the tools, support, and opportunities needed to build successful franchise businesses.

“As a retired Marine Corps General and now a U.S. Congressman, I’ve seen firsthand the resilience, leadership, and dedication veterans bring to every mission,” said Congressman Jack Bergman, U.S. Marine Corps Lieutenant General (Ret.). “The PuroVet program embodies these qualities by providing veterans with the tools, support, and opportunities they need to succeed in business. This initiative is more than just awarding franchises—it’s about empowering veterans to build lasting legacies and strengthen our communities. Together, this effort ensures that our nation’s heroes continue to serve and lead, transforming their hard-earned skills into tangible success that benefits our communities for generations to come.”

The PuroVet program not only offers discounted franchise fees for veterans, but also assists them in navigating financing options, including SBA-backed loans and veteran-exclusive funding opportunities. With the disaster restoration industry valued at $210 billion and growing due to climate change and increasing property damage incidents, PuroVet offers a stable, recurring revenue stream for veteran entrepreneurs.

Frank Torre, Vice Chairman of PuroClean and the driving force behind the PuroVet initiative, believes in providing veterans with more than just a business opportunity. Torre’s personal connection to military service runs deep—his father was a proud Marine veteran who served in World War II as part of the elite Carlson’s Raiders unit. This family legacy of service fuels Torre’s passion for supporting veterans as they transition into business ownership.

“At PuroClean, we understand the value veterans bring to the table,” said Torre. “PuroVet is about honoring their service by equipping them with a proven business model, industry-leading training, and unwavering support. We are committed to helping our veterans achieve lasting success in the disaster restoration industry.”

By blending military-honed leadership skills with PuroClean’s established business framework, the PuroVet program is shaping a new generation of veteran entrepreneurs who continue to serve and lead in their communities. This initiative stands as a testament to the enduring impact veterans can make when given the right resources and support.

Learn more about PuroVet and take the first step toward building your legacy by visiting PuroVet.com or calling us at 855-PUROVET today.

About PuroClean
PuroClean is a leading, world-class service brand for property water damage remediation, fire and smoke damage restoration, mold remediation, and biohazard clean-up services, working with both residential and commercial customers across the U.S. and Canada. Founded in 2001, PuroClean is a diverse, fast-growing network of nearly 500 North American franchise locations, each independently owned and operated. With a commitment to respond within two hours, the professionals at PuroClean are thoroughly screened, insured, and trained in utilizing the latest cutting-edge mitigation technology to complete the remediation task at hand. For more information about PuroClean, call 800-775-7876 or visit www.PuroClean.com.

About PuroVet
PuroClean’s PuroVet program is a servant-based, system backed partnership formed to empower veteran franchise owners to step into their next career as an entrepreneur to create a legacy while providing a valuable community service. PuroClean’s PuroVet program allows qualified veterans the freedom to do what they do best – offer service to the community while providing leadership during challenging times – all while backed by a proven system and a VetFran discount of 25% off the initial franchise fee. Veterans are supported by fellow veteran mentors and peers while given the resources to begin their career and find long-term success. For more information about the PuroVet program, call 855-787-6838 or visit PuroVet.com.

23 02, 2025

Mosquito Joe, a Neighborly company, Earns EPA’s PESP Gold Level Designation

2025-02-23T23:28:22-05:00February 23rd, 2025|Tags: , , , |

Recognized for Commitment to Sustainable Pest Control

VIRGINIA BEACH, Va. — Mosquito Joe®, a Neighborly® company, has earned the U.S. Environmental Protection Agency (EPA) Pesticide Environmental Stewardship Program’s (PESP) Gold Level designation. This prestigious recognition highlights Mosquito Joe’s commitment to adopting sustainable pest management practices, including outside pest management services, that reduce pesticide risk to human health and the environment.

PESP is a voluntary program that encourages companies to minimize the risks from pesticide use while implementing innovative technologies and practices. The Gold Level designation is awarded to organizations that demonstrate a commitment to reducing pesticide risks, setting them apart as models for other PESP members.

As a Gold Level PESP Member, Mosquito Joe has taken significant steps to promote Integrated Pest Management (IPM) services. IPM is an effective and environmentally sensitive approach to pest management that relies on a combination of common-sense practices and sustainable pest control methods. Mosquito Joe protects the home and property from the outside, reducing pesticide risk inside.

“We are incredibly honored to receive the EPA’s PESP Gold Level designation,” said Lou Schager, president of Mosquito Joe, a Neighborly company. “This recognition reflects our ongoing commitment to prioritizing the health and safety of our customers and communities by utilizing environmentally responsible practices. Through our partnership with the EPA, we aim to set a new standard in pest control that protects both people and the environment.”

Founded in 2010, Mosquito Joe has more than 400 locations across the U.S. and is a leader in enhancing pollinator protection through its work with the EPA and Mosquito Joe’s Pollinator Protection Management Program.

Mosquito Joe remains committed to protecting pollinators and promoting a balanced ecosystem while safeguarding outdoor spaces with Mojo Home Pest Defense from pests like mosquitoes, ticks, ants, cockroaches and mice. The franchise looks forward to continuing its efforts to deliver pest control solutions that prioritize both home comfort and environmental responsibility.

For more information about Mosquito Joe and its commitment to sustainable pest control, visit mosquitojoe.com/pespgold.

About Mosquito Joe: 
Dedicated to making outside fun again by eliminating mosquitoes, ticks, and exterior pests from customer’s yards and preventing them from invading inside their homes, Mosquito Joe, a Neighborly company, is a leader in the outdoor pest control industry. The brand was founded in 2010 and has since expanded to more than 430 locations throughout the U.S. Acquired in 2018, Mosquito Joe is part of Neighborly, the world’s largest home services company with more than 30 brands and 5,500 franchises in six countries that have collectively served 14 million+ customers by repairing, maintaining, and enhancing their homes and businesses. Through Neighborly.com and the Neighborly mobile app, we connect consumers with local service providers who meet rigorous franchisor standards across 19 service categories. For more information about Mosquito Joe, visit www.MosquitoJoe.com. To learn about franchising opportunities with Neighborly, click here.

The Pesticide Environmental Stewardship Program (PESP) is a voluntary program that forms partnerships with pesticide users to reduce the potential health and environmental risks associated with pesticide use.

By joining, organizations pledge that environmental stewardship is an integral part of pest control, and they commit to working toward pesticide practices that reduce risk to humans and the environment. Members take a strategic approach to risk reduction and undertake specific, measurable activities toward achieving their risk reduction goals.

23 02, 2025

Dogtopia Celebrates Year of Innovation, New Technology and Strengthened Leadership

2025-02-23T23:21:31-05:00February 23rd, 2025|Tags: , , , |

Largest and Fastest-Growing Dog Daycare Provider Reinforces Top Dog Position in Pet and Franchise Industry

PHOENIX — Dogtopia, the nation’s largest and fastest-growing pet wellness franchise, is commemorating a notable year of achievements in 2024. From surpassing 285 open daycare centers to earning accolades from prestigious media outlets and organizations such as The Franchise Times and Entrepreneur Magazine, Dogtopia further solidifies its position as the top dog and leader in the pet industry.

Amid macroeconomic headwinds of 2024, the brand reported an impressive 5% same-store sales growth while opening more than 20 new daycares across the country in new and existing markets. Additionally, Dogtopia celebrated a 12% revenue increase systemwide and boasts nearly 600 daycares across 34 states currently operating or in various stages of development, more than all of its competitors combined.

The year also saw Dogtopia’s charitable arm, the Dogtopia Foundation, raise more than $4M since inception and sponsor more than 620 service dogs for veterans.

In addition to new store openings and franchise agreements, Dogtopia rolled out new and innovative offerings to support both franchise owners, store teams and their dog parents including:

Innovative Products & Services

  • New technology stack – the company has made a significant investment into its technology stack, powered by Salesforce, that offers franchisees a complete daycare management system for better operations, enhanced customer experience and POS/CRM capabilities. This custom and robust platform will be a game-changer for its franchisees, store teams and parents, lead management and return on marketing spend.
  • New 3.0 store design – to combat rising costs to build, the company launched a new efficient store design which features a smaller footprint and more playroom space. While utilizing smart planning and space-saving efficiencies, the new design requires only 4,500 square feet and delivered a 30% cost savings from Dogtopia’s previous model, thereby accelerating ROI.
  • Efficient Supply Chain – this new department brought best-in-class products to daycare centers saving $3M or 1.5% EBITDA improvement for franchisees.
  • Virtual World debut – In partnership with Obsess, Dogtopia unveiled its virtual store, allowing dog parents the opportunity to experience everything Dogtopia has to offer and learn what to expect when joining the Dogtopia family. The interactive tool provides a convenient way for dog parents to learn more about Dogtopia’s daycare, boarding and spa offerings, shop top-of-the-line products, test their dog knowledge with fun trivia, and enter for a chance to win a free month of daycare.
  • DASH Activity Monitor – After years of testing, Dogtopia’s proprietary activity monitor for dogs called DASH has launched in select markets. Unlike other tech collars or devices on the market, DASH is different than an at-home monitor. It has been rigorously tested to withstand the activity and play among multiple dogs within Dogtopia’s playrooms. Parents can view how far their dog traveled in minutes, steps and miles and learn how many calories they burned. Always leading innovation, Dogtopia is the first brand in the sector to bring this technology to market.
  • Spa and Wellness products – Launched in early 2024, the wellness product line includes 12 products that were crafted with thoughtfulness for canine wellbeing and designed to cater to various aspects of dog health.

Key Leadership Promotions:

John Mansfield has been named Chief Operating Officer at Dogtopia, after joining the company in July 2023 as Vice President of Operations and Revenue. Prior to Dogtopia, he spent more than 15 years at Oakley, where he honed his expertise in multi-unit operations and brand growth. At El Pollo Loco, John spearheaded the launch of the company’s first Digital Learning Management System, which supported over 400 franchise and company-owned locations. He also led retail operations for Porsche Design of America, overseeing company-owned stores, franchise locations, and strategic partnerships with dealership shop-in-shops. Most recently, at Chemical Guys, John led all commercial and revenue-generating functions, driving significant growth and elevating the brand from an independent position to #3 in US retail dollar market share. In his new role, John will oversee real estate, new store development, and sales operations, with a strong focus on driving AUV growth, optimizing single-unit economics, and enhancing franchisee success.

Christine Eastburn was recently named Vice President of Operations at Dogtopia, where she oversees operational strategies and franchisee support, ensuring the company’s continued growth and excellence in providing high-quality dog daycare services. She joined Dogtopia in September 2023 as Director of Franchise Business Partnership to drive operational efficiency, support franchisee success and enhance the overall customer experience. Before joining Dogtopia, Christine Eastburn spent more than three years at Chemical Guys, where she held roles as Vice President of Retail and Director of Retail Operations for Detail Garage. In these positions, she spearheaded retail strategies and operations, driving revenue growth, store development, operational excellence and an elevated customer experience. Christine has an extensive background in retail operations, having worked with major brands such as Oakley, Snap Inc., Ann Taylor and Victoria’s Secret Beauty.

Prestigious Accolades for Dogtopia in 2024:

  • Entrepreneur Magazine’s Franchise 500 Ranking: Dogtopia was recognized as one of the top 500 franchises in the world’s first and most comprehensive franchise ranking. Ranking at No. 74 overall and No. 1 in the Pet Care Category for the sixth year in a row, marks a major accomplishment for the brand. Entrepreneur Magazine also ranked Dogtopia on their Fastest-Growing Franchises list and as a Top Global Franchise for 2024.
  • Franchise Times ‘Fast & Serious’ 2025 ListDogtopia has been placed yet again on this incredible ranking at No. 28. The list spotlights 40 of the smartest-growing franchise brands over the past year.
  • Franchise Times’ Top Brand to Buy: In March, Dogtopia was named a “Top 10 Brand to Buy” in the pet category by Franchise Times’ Annual Zor Awards for the second time.
  • Newsweek: Dogtopia ranked #1 as their Reader’s Choice Best Pet Boarding Service by their expert panelists and contributors and voted by readers as the best of the best.
  • Global Franchise Awards: Named Dogtopia a Best Lifestyle Franchise for the second time as judged by a panel of franchise experts and international association leaders.

“At Dogtopia, we’re driven by a relentless commitment to redefining the dog daycare experience. We are focused on the long-term health and well-being of every single dog who steps foot through our doors, as well as being a partner with every parent we encounter,” said, Neil Gill, CEO of Dogtopia. “Our continued growth stems from our unwavering dedication from all levels of our brand to enhancing all aspects of our business, for both the dog and parent. We’re eager for the year ahead and look forward to what the future holds for Dogtopia.”

After a substantial investment in developing and rolling out its new proprietary technology, the company will be shifting focus back to basics: driving single-unit economics and growing average unit volume while opening up to 30 new locations in 2025.

More than just daycare, boarding, and spa services, Dogtopia is the trusted dog wellness expert dedicated to enhancing the lives of dogs and their families. Dogtopia’s services and products are rooted in science, validated by data, and delivered with love. With guidance from an environmental biologist, veterinarian, and credentialed dog trainer, Dogtopia continues to set the industry standard for dog wellness and daycare to help dogs live long, healthy, happy lives.

For more information about Dogtopia or to find a location near you, visit www.dogtopia.com.

About Dogtopia
Founded in 2002, Dogtopia is an early pioneer and innovator in the dog daycare industry, offering an experience focused on wellness, quality of care, safety, and transparency in the market. The ultimate destination for improving the physical and mental wellbeing of dogs and pet parents, Dogtopia helps our furry friends live long, healthy, and happy lives with services that holistically address canine wellness. Pet parents have the assurance of leaving their beloved furry family members in the hands of trained professionals in an environment created with the safety of dogs in mind, including spacious playrooms assigned by size and play style, comfortable rubber flooring to reduce the impact on joints and paws, and webcams for pet parents to check in on their pups. For more information, visit www.dogtopia.com.