professional education

13 03, 2024

In a Sea of Applications, How Candidates Can Make a Splash

2024-03-13T23:17:50-04:00March 13th, 2024|Tags: , , , |

Demonstrating Passion for the Role Key for Job Seekers Latest Results from The Harris Poll

OKLAHOMA CITY — As companies receive applications, information and candidates may blend — but U.S. hiring managers say certain factors can help prospective employees stand out.

This is according to a recent Express Employment Professionals-Harris Poll survey.

Demonstrating passion for the role (52%), quantifying their achievements (43%) and showing that they’ve researched the company (43%) are among hiring managers’ top methods for a candidate to stand out to their company.

Having a personal referral from someone who works at the company (38%), showing their creativity (36%) and keeping the resume short/concise (36%) may also be beneficial.

Beyond Tangible Qualifications

About half of job seekers believe, to a company, dependability (52%) and work ethic (49%) are absolutely essential skills/traits for a candidate to possess when applying for a job.

At least 2 in 5 also believe communications skills (45%), ability to work well in a team (43%), willingness to learn (43%) and time management skills (40%) are also absolutely essential.

Perhaps a sign of a shift in the generational workforce, Millennials, Gen X and boomers/seniors are more likely to consider dependability absolutely essential compared to Gen Z (50%, 58%, 64% vs. 29%). However, Gen Z is far more likely to consider problem-solving skills absolutely essential compared to Millennials and Gen X (56% vs. 38%, 36%).

Distinguished From the Competition 

As U.S. job seekers consider which skills/traits may be important to have, they also think about the ways to stand out when applying to a job.

Nearly half of U.S. job seekers say that demonstrating passion for the role (48%) or quantifying achievements (48%) will make them stand out.

At least one-third also believe that keeping their resume short/concise (38%) or showing their creativity (33%) will separate them from the competition.

No more than 3 in 10 believe reaching out to the company (30%), having a visually appealing resume (30%), including links to relevant work (26%), including contact information upfront (23%), connecting on social media (15%) or including a photo (13%) would be beneficial.

Women are more likely than men to believe that demonstrating passion for the role (56% vs. 43%), showing they’ve researched the company (49% vs. 40%), having a personal referral from someone who works at the company (49% vs. 37%) or including a cover letter with the application (38% vs. 25%) would help them stand out.

“In the competitive landscape of job interviews, it is vital for candidates to grasp the importance of standing out,” said Bill Stoller, Express Employment International CEO. “It is not merely about meeting basic qualifications, but surpassing expectations with distinct strengths and qualities that make a lasting impact.”

Survey Methodology

The Job Insights survey was conducted online within the United States by The Harris Poll on behalf of Express Employment Professionals between Oct. 31 and Nov. 10, 2023, among 1,007 U.S. hiring decision-makers.

The Job Seeker Report was conducted online within the United States by The Harris Poll on behalf of Express Employment Professionals from November 9 to 26, 2023, among 1,002 adults ages 18 and older.

For full survey methodologies, please contact Sheena.Hollander@ExpressPros.com, Director of Corporate Communications & PR.

If you would like to arrange for an interview to discuss this topic, please contact Sheena.Hollander@ExpressPros.com, Director of Corporate Communications & PR.

About Bill Stoller

William H. “Bill” Stoller is chairman and chief executive officer of Express Employment International. Founded in Oklahoma City, Oklahoma, the international staffing franchisor supports the Express Employment Professionals franchise and related brands. The Express franchise brand is an industry-leading, international staffing company with franchise locations in the U.S., CanadaSouth AfricaAustralia and New Zealand.

About Express Employment Professionals

At Express Employment Professionals, we’re in the business of people. From job seekers to client companies, Express helps people thrive and businesses grow. Our international network of franchises offers localized staffing solutions to the communities they serve across the U.S., CanadaSouth AfricaAustralia and New Zealand, employing 492,000 people globally in 2023 and more than 11 million since its inception. For more information, visit ExpressPros.com.

12 03, 2024

Express’ Standout Year Steals the Spotlight at Annual Conference in Denver, Colorado

2024-03-12T18:28:05-04:00March 12th, 2024|Tags: , , , |

OKLAHOMA CITY — Conquering the climb of 2023, Express Employment Professionals franchisees from across the world recently gathered in Denver, Colorado, to celebrate a year of top sales and achievements as part of the staffing giant’s annual International Leadership Conference (ILC).

The event featured Academy Award winning actress Goldie Hawn and Deion “Prime Time” Sanders, head football coach at the University of Colorado, as well as networking and trainings for roughly 1,500 attendees.

“With hundreds of locations internationally, ILC is such a special time of fellowship each year that feels like a family reunion,” said Bill Stoller, Express Employment International CEO. “It is an honor to be surrounded by the best and brightest in the business and leave energized, armed with new knowledge and resources for the months ahead.”

Emphasizing the humanization of the hiring and employment process in a time when AI is rampant, Express Employee of the Year Kyle West took the stage to accept the symbol of gratitude for his commitment to bettering both his personal and professional lives.

When West was 16, circumstances beyond his control left him homeless and living out of his car. Determined to overcome the situation, he developed a five-year plan, committed to doing the work and turned that vision into a reality.

West was initially sent on assignment as an operator at a client company, but his reliability and strong work ethic earned him a promotion to department lead, and later, supervisor. He remains with the company and is now in charge of contracting with Express for additional operators.

“I love my job here and have been promoted,” West said. “I like to meet with people and tell them a little bit about my story and encourage them along the way. We all have tough times. I’m here to show you that you can get out of those situations with hard work and dedication.”

Express franchise owners Ronnie and Susan Morris were also recognized from the stage as this year’s Franchisees of the Year for their perseverance and investment into other franchisees.

After joining Express in 2010 and opening their first location, Ronnie and Susan followed the system, stayed engaged and began their ascent — putting thousands of people to work and expanding their footprint to eight offices.

As the country experienced tighter labor markets, the duo advocated for giving job seekers another chance at finding work, despite their past mistakes, and even piloted a program based on second chances. And when COVID-19 struck, they kept associates employed and businesses open.

As they found success, they never lost their connection to the community — becoming deeply involved in multiple charities and organizations, including the American Cancer Society, JDRF and their local business chambers, among others.

“To say this husband-and-wife team has magnetic personalities would be an understatement,” Stoller said. “Their innate ability to immediately connect with others might be one of the reasons you frequently see them surrounded by fellow franchisees and team members. Their tremendous efforts and contributions have not been overlooked by their community or Express. We are honored to bestow the recognition of Franchisees of the Year on this most-deserving team.”

Express boasts more than 860 franchise locations in five countries across the globe, garnering $4.1 billion in sales and employing 492,000 associates in 2023.

If you would like to arrange for an interview to discuss this topic, please contact Sheena.Hollander@ExpressPros.com, Director of Corporate Communications & PR.

About Bill Stoller
William H. “Bill” Stoller is chairman and chief executive officer of Express Employment International. Founded in Oklahoma City, Oklahoma, the international staffing franchisor supports the Express Employment Professionals franchise and related brands. The Express franchise brand is an industry-leading, international staffing company with franchise locations in the U.S., CanadaSouth AfricaAustralia and New Zealand.

About Express Employment Professionals
At Express Employment Professionals, we’re in the business of people. From job seekers to client companies, Express helps people thrive and businesses grow. Our international network of franchises offers localized staffing solutions to the communities they serve across the U.S., CanadaSouth AfricaAustralia and New Zealand, employing 492,000 people globally in 2023 and more than 11 million since its inception. For more information, visit ExpressPros.com.

11 03, 2024

Express Employment Professionals’ Third-Best Sales Year Signals Strong Market Presence

2024-03-11T17:07:45-04:00March 11th, 2024|Tags: , , , |

Awarded 51 Franchise Agreements Internationally

2023 Highlights

  • Revenues of $4.1 billion in the U.S., CanadaSouth AfricaAustralia and New Zealand
  • Office Count: 862
  • Employed 492,000 associates
  • Client Partners: 73,000

OKLAHOMA CITY — Notching the third-best year for sales in the staffing company’s more than 40-year history, Express Employment Professionals saw revenues of $4.1 billion in 2023, employing 492,000 associates at 862 franchise locations across the globe.

Franchise expansion consisted of awarding 51 franchise development agreements, including locations in OhioAlabamaTexasMaryland and South Africa.

“With the surge in demand for top talent over the past few years, Express franchise owners and their staff have risen to the occasion, propelling us to record-setting numbers once again,” Express Employment International CEO Bill Stoller said. “We are not only meeting but exceeding the needs of our clients, and I am humbled by the trust they have placed in us.”

Express earned several recognitions throughout 2023, including designations on the following lists:

  • Entrepreneur: Franchise 500 List and Best in Category for the 12th consecutive year, Franchise 500 Hall of Fame, Fastest Growing Franchises, Top Global Franchises, Top Franchises for less than $150,000, Best 150 Franchises for Multi-Unit Owners and Top Franchises for Veterans
  • Forbes: America’s Best Professional Recruiting Firms and America’s Best Temp Staffing Firms
  • Staffing Industry Analysts: Fifth-Largest U.S. Staffing Firm, Second-Largest U.S. Industrial Staffing Firm, Third-Largest U.S. Office/Clerical Staffing Firm, Largest U.S. Direct Hire Firms, Top 50 Providers of Direct Hire Services Globally and 13th-Largest Global Staffing Firm
  • Franchise Business Review: Top Franchise Culture, Top Recession-Proof Franchises, Most Innovative Franchises, Most Profitable Franchises, Top Franchises for Veterans and Top Franchises
  • ClearlyRated: Best of Staffing® Client Diamond Award
  • Franchise Direct: Top 100 Global Franchises
  • Franchise Times: Top 400 (#25)
  • Franchise Research Institute: World Class Franchise Since 2006

Kicking off 2024, Forbes has already recognized Express as one of America’s Best Large Employers, and Newsweek named the company one of America’s Greatest Workplaces for Women.

Express is also proud to announce the rebranding of its healthcare staffing entity, now known as Express Healthcare Staffing.

“As we navigate this year’s opportunistic market conditions, our commitment remains unwavering: to bridge the gap between exceptional companies and quality job seekers,” Stoller said. “Together, we continue to set new standards in the industry, and I am excited for the future as we build upon this foundation of success.”

If you would like to arrange for an interview with Bill Stoller to discuss this topic, please contact Sheena Hollander, Director of Corporate Communications and PR, at (405) 717-5966.

About Bill Stoller
William H. “Bill” Stoller is chairman and chief executive officer of Express Employment International. Founded in Oklahoma City, Oklahoma, the international staffing franchisor supports the Express Employment Professionals franchise and related brands. The Express franchise brand is an industry-leading, international staffing company with franchise locations in the U.S., CanadaSouth AfricaAustralia and New Zealand.

About Express Employment Professionals
At Express Employment Professionals, we’re in the business of people. From job seekers to client companies, Express helps people thrive and businesses grow. Our international network of franchises offers localized staffing solutions to the communities they serve across the U.S., CanadaSouth AfricaAustralia and New Zealand, employing 492,000 people globally in 2023 and more than 11 million since its inception. For more information, visit ExpressPros.com.

7 03, 2024

One-Third of Companies Bracing for Higher Employee Turnover

2024-03-07T17:44:04-05:00March 7th, 2024|Tags: , , , |

Exiting Workers Cost Businesses $36,295 Annually

Latest Results from The Harris Poll

OKLAHOMA CITY — Thirty-three percent of U.S. hiring managers anticipate employee turnover at their company to increase in the next year, costing an average of $36,295 (e.g., cost to rehire, lost productivity) annually.

Significantly, more than 20% of hiring managers say that number climbs to $100,000 or higher.

This is according to a recent Express Employment Professionals-Harris Poll survey.

For those who anticipate increased turnover in 2024, many point to better pay/benefits offered elsewhere (38%), increased workplace demands (35%), employees resigning (33%), employee feelings of being overworked (31%) and the competitive job market (26%) as the cause.

Around a quarter believe it will be due in part to better perks being offered elsewhere (e.g., summer Fridays, unlimited vacation days) (23%), employees being terminated (23%), employees retiring (23%) and better company culture elsewhere (21%).

Turnover Fallout

Turnover not only takes a toll on the company, but also the remaining employees — nearly three-quarters of hiring managers (73%) say employee turnover places a heavy burden on existing employees.

In an effort to counteract this turnover and perhaps give some reprieve to their employees, the overwhelming majority of companies (88%) are making plans to hire next year — a significant increase since last year (81%).

Typically, companies are hiring either to increase their overall employee count (45%) or to keep the same level of employees (36%).

Building Blocks for Turnover Solutions

In any business, turnover is unavoidable. Employee movement within the workforce is natural and can be attributed to various factors. From affecting productivity to engagement, excessive turnover can wreak havoc on even the most established business’ ability to stay competitive.

While best retention practices come in many shapes and sizes, they’re all linked by the same basic idea—employees are a company’s most valuable asset.

Express has identified eight building blocks for turnover solutions with full details available at ExpressPros.com/TurnoverSolutions:

  1. Understanding That Turnover is a Balance: Turnover can be healthy for an organization to an extent such as underperforming team members, someone has checked out with retirement on the horizon, or an employee lacking motivation because they aren’t happy in their role.
  2. The Cost of Turnover: Studies show the actual cost to replace an employee is significant. Depending on a variety of factors — including skill level, education and experience — the total cost of turnover can be as high as 150% of an employee’s annual salary.
  3. Understand the Expectations of Turnover: Acknowledging that turnover is common in the employment cycle, organizations that delve into the complexity of expected turnover rates gain a pivotal advantage in proactive management.
  4. Avoid Retention Roadblocks: Positive retention habits are the best defense against negative turnover. Time wasters can impede progress and reduce the effectiveness of turnover management efforts.
  5. Creating a Culture that Prevents Turnover: While the upfront costs may seem significant, the long-term benefits can outweigh the expenses — prioritize maintaining the well-being and job satisfaction of your employees.
  6. Employee Engagement is Key: Programs that foster a positive and inclusive workplace culture, provide opportunities for professional development and recognize and reward employee contributions can improve engagement.
  7. Manage Employees’ Expectations of Success: It’s critical to be upfront with expectations to help mitigate turnover and ensure employees are prepared to stay.
  8. Support a Multi-Generational Friendly Workplace: As organizations strive to create inclusive environments that cater to the needs and preferences of individuals spanning different age groups, they will learn how to leverage the collective strengths of diverse experiences as an opportunity to improve.

“High turnover in the booming jobs market of the past few years has led to a strained workforce that is stressed and burned out,” said Bill Stoller, Express Employment International CEO. “With data showing more employees are remaining in place, now is the perfect time to create retention tactics to stabilize headcount with top talent.”

Survey Methodology
The Job Insights survey was conducted online within the United States by The Harris Poll on behalf of Express Employment Professionals between Oct. 31 and Nov. 10, 2023, among 1,007 U.S. hiring decision-makers.

For full survey methodologies, please contact Sheena.Hollander@ExpressPros.com, Director of Corporate Communications & PR.

If you would like to arrange for an interview to discuss this topic, please contact Sheena.Hollander@ExpressPros.com, Director of Corporate Communications & PR.

About Bill Stoller
William H. “Bill” Stoller is chairman and chief executive officer of Express Employment International. Founded in Oklahoma City, Oklahoma, the international staffing franchisor supports the Express Employment Professionals franchise and related brands. The Express franchise brand is an industry-leading, international staffing company with franchise locations in the U.S., CanadaSouth AfricaAustralia and New Zealand.

About Express Employment Professionals At Express Employment Professionals, we’re in the business of people. From job seekers to client companies, Express helps people thrive and businesses grow. Our international network of franchises offers localized staffing solutions to the communities they serve across the U.S., CanadaSouth AfricaAustralia and New Zealand, employing 579,000 people globally in 2022 and more than 10 million since its inception. For more information, visit ExpressPros.com.

28 12, 2023

Job Seekers Buck the Trend, Opting for Purpose over Corporate Promotion

2023-12-28T17:13:35-05:00December 28th, 2023|Tags: , , , |

New Survey From Express Employment Professionals

Latest Results from The Harris Poll

OKLAHOMA CITY — While U.S. hiring managers and job seekers feel career advancement is valuable, many job seekers are more focused on achieving personal fulfillment and work/life balance.

This is according to a recent survey from The Harris Poll commissioned by Express Employment Professionals.

More than half of employed job seekers (56%) feel they are performing above and beyond at their company now compared to a year ago — and hiring managers are seeing similar effort (53%).

From the perspective of hiring managers, the definition of professional success for employees is advancing in their careers (73%). And 58% report that the only way for employees to achieve professional success at their company is to “climb the corporate ladder.”

Around 7 in 10 job seekers (71%) are similarly aligned on the definition of professional success (i.e., advancing in their career) and believe climbing the corporate ladder is the only way employees can achieve this (57%).

Most hiring managers also feel the best way for employees to add value to a company is advancing their careers (70%) — a similar proportion of job seekers concur (71%).

Meaningful Work vs. Advancement

Despite a strong majority of job seekers (86%) and hiring managers (83%) saying most employees want to advance in their careers, 57% of job seekers say they are not interested in “climbing the corporate ladder.” Workers appear more focused on personal fulfillment and balancing their personal and professional lives.

Most job seekers say it is more important to them to have a meaningful job than a high-level job title (83%) and define success more by work/life balance than climbing the corporate ladder (80%).

More than 4 in 5 hiring managers report similar perspectives; 85% say it is more important for workers to have a meaningful job than a high-level job title, and 84% report more employees define success by work/life balance than climbing the corporate ladder now compared to three years ago.

As a result, workers may choose to remain in their current role. However, more than half of hiring managers (55%) feel employees who have no desire to advance are looked upon negatively at their company; 64% of job seekers agree.

When thinking of employees who don’t wish to advance their careers, more than half of hiring managers (55%) describe employees negatively — most commonly linking these employees with a lack of drive (34%), being uncommitted (22%) and unengaged (22%). And more than half of hiring managers (56%) report employees who are not interested in “climbing the corporate ladder” have less long-term potential in their company.

While some companies seemingly desire employees with the drive to rise through the ranks, nearly 9 in 10 hiring managers (89%) agree that employees who are content in remaining in their current role still contribute to the success of a company. In addition, these employees may be thought of as more self-aware, as around a quarter of hiring managers describe them as knowing their limit (25%) and knowing what they want (24%).

“Whether it’s an entry-level position or an executive role, every job contributes significantly to the overall functionality and success of the workforce,” said Bill Stoller, Express Employment International CEO. “People’s ambitions vary, but one thing that all employees should have in common is to find continuing education opportunities to excel in their duties and always strive for improvement.

“Businesses would also be prudent to discover how team members individually define purpose to avoid mistaking contentment with complacency.”

Survey Methodology
The Job Insights survey was conducted online within the United States by The Harris Poll on behalf of Express Employment Professionals between June 13 and June 26, 2023, among 1,010 U.S. hiring decision-makers.

The Job Seeker Report was conducted online within the United States by The Harris Poll on behalf of Express Employment Professionals between June 13 and June 26, 2023, among 1,006 adults ages 18 and older.

For full survey methodologies, please contact Sheena.Hollander@ExpressPros.com, Director of Corporate Communications & PR.

If you would like to arrange for an interview with Bill Stoller to discuss this topic, please contact Sheena.Hollander@ExpressPros.com, Director of Corporate Communications & PR.

About Bill Stoller
William H. “Bill” Stoller is chairman and chief executive officer of Express Employment International. Founded in Oklahoma City, Oklahoma, the international staffing franchisor supports the Express Employment Professionals franchise and related brands. The Express franchise brand is an industry-leading, international staffing company with franchise locations in the U.S., CanadaSouth AfricaAustralia and New Zealand.

About Express Employment Professionals 
At Express Employment Professionals, we’re in the business of people. From job seekers to client companies, Express helps people thrive and businesses grow. Our international network of franchises offers localized staffing solutions to the communities they serve across the U.S., CanadaSouth AfricaAustralia and New Zealand, employing 579,000 people globally in 2022 and more than 10 million since its inception. For more information, visit ExpressPros.com.

13 12, 2023

Mentorship Programs Counter Talent Drain at US Businesses

2023-12-13T21:46:11-05:00December 13th, 2023|Tags: , , , |

Latest Results from The Harris Poll

OKLAHOMA CITY — Most American companies have lost employees to retirement the past two years, taking valuable institutional knowledge and experience with them.

One possible solution? Mentorship programs.

While not a new concept, mentorship programs are gaining popularity as a way to combat this brain drain (i.e., when older employees retire without sharing knowledge of how to do their job to younger generations) and accelerate recruiting and retention in the current prolonged labor shortage.

This is according to a recent survey from The Harris Poll commissioned by Express Employment Professionals.

U.S. hiring managers report the top reasons for retiring at their company as reaching what employees believe to be retirement age (65+ years old) (47%), no longer wanting to work (40%) and feeling they have enough money saved to retire (39%).

Job seekers’ perceptions regarding reasons for retirement are similarly aligned — feeling they have enough money saved to retire (58%), reaching what they believe to be retirement age (65+ years old) (53%) and no longer wanting to work (51%).

Regardless of the age of retirement, hiring managers and job seekers agree employees should retire whenever they are financially able to do so (84% and 85%, respectively).

Benefits of Mentorship

Although many companies don’t currently offer mentorship programs, hiring managers and job seekers see the benefits in doing so.

Around two-thirds of hiring managers (64%) say their company currently offers on-the-job training/upskilling followed by mentorship programs (40%) and reskilling (31%). Among those that offer mentorship programs, most cite doing so as a means of upskilling/reskilling employees (81%).

Around half offer this program to attract prospective employees (53%) and cultivate greater connection between employees (52%). Additionally, around 2 in 5 companies offer it to reduce brain drain (41%) and keep older employees engaged (40%).

For companies that do not currently have a mentorship program in place, more than half (52%) say they are likely to do so in the next two years.

Hiring managers who have not implemented mentorships feel the ability to upskill/reskill employees (54%), attract prospective employees (34%) and cultivate greater connections between employees (30%) are among the top benefits of offering the program in the future. Job seekers believe similar benefits are available when offering mentorship programs: upskill/reskill employees (70%), cultivate greater connections between employees (49%) and reduce brain drain (43%).

Around 4 in 5 hiring managers (82%) believe job candidates are more attracted to companies offering mentorship programs — 85% of job seekers concur; companies are more attractive to them if they offer a mentorship program.

And, as employees retire and companies search for a method to bridge the potential knowledge gap, mentorships may prove to be a viable option. More than 4 in 5 hiring managers (83%) feel these programs are absolutely essential in reducing “brain drain.”

“A mentorship program in companies is like a shortcut to success,” said Bill Stoller, Express Employment International CEO. “It’s a practical way to transfer knowledge, refine skills and foster a culture of continuous improvement. By connecting experienced individuals with those eager to learn, companies not only boost employee development but also build a stronger, more collaborative workforce.”

Survey Methodology

The Job Insights survey was conducted online within the United States by The Harris Poll on behalf of Express Employment Professionals between June 13 and June 26, 2023, among 1,010 U.S. hiring decision-makers.

The Job Seeker Report was conducted online within the United States by The Harris Poll on behalf of Express Employment Professionals between June 13 and June 26, 2023, among 1,006 adults ages 18 and older.

For full survey methodologies, please contact Sheena.Hollander@ExpressPros.com, Director of Corporate Communications & PR.

If you would like to arrange for an interview with Bill Stoller to discuss this topic, please contact Sheena.Hollander@ExpressPros.com, Director of Corporate Communications & PR.

About Bill Stoller

William H. “Bill” Stoller is chairman and chief executive officer of Express Employment International. Founded in Oklahoma City, Oklahoma, the international staffing franchisor supports the Express Employment Professionals franchise and related brands. The Express franchise brand is an industry-leading, international staffing company with franchise locations in the U.S., CanadaSouth AfricaAustralia and New Zealand.

About Express Employment Professionals

At Express Employment Professionals, we’re in the business of people. From job seekers to client companies, Express helps people thrive and businesses grow. Our international network of franchises offers localized staffing solutions to the communities they serve across the U.S., CanadaSouth AfricaAustralia and New Zealand, employing 579,000 people globally in 2022 and more than 10 million since its inception. For more information, visit ExpressPros.com.

29 11, 2023

Flexibility vs. Stability: 1099 Work Gains Popularity, but Traditional W-2 Employment Preferences Endure

2023-11-29T17:20:12-05:00November 29th, 2023|Tags: , , , |

Latest Results from The Harris Poll

OKLAHOMA CITY — Job seekers’ and employees’ desire for flexibility has upended the workforce, and while the majority of both groups don’t believe that 1099 employment is simply a fad (66% job seekers and 58% hiring managers), more than 7 in 10 believe it will never replace traditional employment (72% and 75%, respectively).

This is according to a recent survey from The Harris Poll commissioned by Express Employment Professionals.

Despite signaling plans to hire full-time staff, companies appear to have a growing interest in alternative hires. Nearly 3 in 10 (29%) are planning to hire seasonal, temporary or contract workers. This intention aligns with the trends observed in the second half of 2022, where 28% of companies expressed similar hiring plans.

Currently, nearly half of U.S. hiring managers (47%) say their businesses employ 1099 workers, and 29% do not currently but have done so in the past. Only 24% say they’ve never employed 1099 workers.

1099 workers, also known as independent contractors or gig workers, are self-employed individuals or freelancers who are hired by businesses on a project basis. They receive payment for their services and are responsible for handling their own taxes, including income and self-employment taxes.

W-2 workers, on the other hand, are considered employees of a company, and their employer withholds income taxes, Social Security and Medicare taxes from their paychecks. They could also be eligible for certain benefits.

Among companies that employ 1099 workers, hiring managers say 38% of the company’s production or work, on average, is completed by such workers. Nearly three-quarters of hiring managers whose companies use 1099 workers (73%) report doing so when they aren’t able to fill open positions with full-time employees.

Disadvantages of 1099 Employment 

While companies appear drawn to the flexibility of utilizing 1099 workers, employees may be similarly inclined. More than 2 in 5 hiring managers (45%) are concerned their company will lose employees to 1099 opportunities. In addition, companies report that over the past two years they have already lost 23% of their employees, on average, to this type of work.

However, in a similar survey conducted by The Harris Poll, respondents conceded there are disadvantages to the 1099 classification vs. W-2 status, such as:

  • Lack of career support as a gig employee: 70%
  • An unreliable means for long-term financial stability: 69%
  • Less leverage as a gig employee than traditional W-2 employee: 65%
  • Lack of proper compensation: 61%
  • Feeling isolated as a gig worker compared to traditional W-2 employee: 57%
  • Don’t have the means to develop skills as a gig employee: 46%

“W-2 work provides the perfect blend of flexibility and security, allowing individuals to pursue their passions while enjoying the stability of traditional employment,” said Bill Stoller, Express Employment International CEO. “It fosters a sense of unity and belonging, making employees feel like valued members of a team rather than solitary contributors, and allows them to experience the camaraderie and shared purpose that comes with working alongside colleagues in a supportive organization.”

Survey Methodology
The Job Insights survey was conducted online within the United States by The Harris Poll on behalf of Express Employment Professionals between June 13 and June 26, 2023, among 1,010 U.S. hiring decision-makers.

The Job Seeker Report was conducted online within the United States by The Harris Poll on behalf of Express Employment Professionals between June 13 and June 26, 2023, among 1,006 adults ages 18 and older.

The Gig Worker survey was conducted online within the U.S. by The Harris Poll from August 18th to 20th, 2023 among a nationally representative sample of 1,989 U.S. adults, where 746 have worked as gig employees before.

About Bill Stoller
William H. “Bill” Stoller is chairman and chief executive officer of Express Employment International. Founded in Oklahoma City, Oklahoma, the international staffing franchisor supports the Express Employment Professionals franchise and related brands. The Express franchise brand is an industry-leading, international staffing company with franchise locations in the U.S., CanadaSouth AfricaAustralia and New Zealand.

About Express Employment Professionals 
At Express Employment Professionals, we’re in the business of people. From job seekers to client companies, Express helps people thrive and businesses grow. Our international network of franchises offers localized staffing solutions to the communities they serve across the U.S., CanadaSouth AfricaAustralia and New Zealand, employing 579,000 people globally in 2022 and more than 10 million since its inception. For more information, visit ExpressPros.com.

12 01, 2022

Express Employment Professionals Awards 66 Franchise Agreements and 23 New Offices Worldwide During Record-Breaking Year in 2021

2022-01-12T11:44:11-05:00January 12th, 2022|Tags: , , , |

Fast-Growing Franchise System Achieves First $1-Billion Quarter and Breaks Top 25 on Entrepreneur Magazine’s 2022 Franchise 500.

OKLAHOMA CITY — Express Employment Professionals, the leading global staffing provider franchise, announced today that 2021 was the most successful year in the company’s 39-year history. Express achieved its first-ever $1-billion quarter in Q3 while also awarding a total of 66 franchise development agreements, including 41 resales, and selling out the Florida market. Additionally, the brand awarded 23 new offices in new and existing markets, including Detroit, Michigan; Rockford, Illinois; White Plains, New York; and Toronto, Ontario.

Express’ significant franchise growth in 2021 was driven by the brand’s longstanding reputation as a leading staffing provider, putting more than nine million people to work worldwide since its inception in 1983. Coupled with strong unit-level economics, unparalleled franchisee support, and an unprecedented demand for staffing experts amid the ongoing global labor shortage, Express welcomed 34 new franchisees to its system in 2021.

“2021 was a banner year for Express’ franchise development and the success we’ve achieved over the last 12 months has positioned us for exponential growth in 2022. We’re leveraging this momentum as we move into the new year, zeroing in on key markets throughout our international footprint where our professional workforce solutions are needed most,” said Vinny Provenzano, Vice President of Franchising. “As our client companies and businesses across the world continue to navigate labor challenges presented by the pandemic, we are more grateful than ever for our network of dedicated franchisees who continue to serve as vital resources in their respective communities, and we remain committed to helping good people and good jobs find each other.”

This year, Express has aggressive expansion plans for the U.S., targeting growth in markets such as San Francisco; Queens, New York; Long Island; Boston; Houston; Providence, Rhode Island; and College Park, Maryland, among others. Express will also continue to focus on franchise opportunities in Australia and New Zealand following its acquisition of Frontline Recruitment Group in February 2020. The company awarded its first Australian office in Canberra in May 2021 and its first office in New Zealand in July 2021, and is targeting Sydney, Adelaide, Perth, Auckland, Wellington and Christchurch for future development.

“Express has been a respected leader of providing workforce solutions in the U.S. for nearly four decades, so I was energized to take my 20+ years of staffing experience and become the brand’s first franchisee in Australia,” said Sylvia Elix, owner and operator of the Express Employment Professionals office in Canberra, Australia. “Since joining Express, I’ve had the opportunity to experience the brand’s excellence firsthand and be a part of a supportive community that is committed to helping me succeed. I’m looking forward to growing my business and spreading awareness of Express as the leader in staffing throughout Canberra and beyond.”

Throughout the year, Express continued to be recognized as a leading global staffing provider and standout franchise concept. Most recently, the brand ranked #25 on Entrepreneur magazine’s 2022 Franchise 500 ranking, jumping 31 spots from last year’s list, and remains the staffing category leader for the 11th consecutive year. Additionally, Staffing Industry Analysts, the global advisor on staffing and workforce solutions, named Express the fourth-largest staffing firm in the U.S. because of the company’s record 2021 sales. Express was also awarded a Franchise Innovation Award by Franchise Update Media in the Most Innovative Employee Hiring category for its drive-thru job fairs, which at the onset of the pandemic provided immeasurable value to communities by assisting job-seekers and businesses with finding and filling open positions, and was a supporting factor in the company placing 526,000 employees at client companies in 2020.

Express Employment Professionals is the number-one flexible staffing franchise for people, communities, and businesses. The company works with job seekers to help them find the right job for their skills and experience, and annually employs over 552,000 people across 850+ franchise locations worldwide. Express franchisees have average annual sales per territory of over $5.4* million in the U.S.

Express’s long-term goal of putting a million people to work annually is at the heart of its company’s vision: to help as many people as possible find good jobs by helping as many clients as possible find good people. To learn more about franchise opportunities with Express Employment Professionals, contact Vinny Provenzano at vinny.provenzano@expresspros.com or www.expressfranchising.com.

*For territories open more than 60 months, average sales in 2020 were $5,417,303.86 according to Item 19 in the Franchise Disclosure Document.

ABOUT EXPRESS EMPLOYMENT PROFESSIONALS

At Express Employment Professionals, we’re in the business of people. From job seekers to client companies, Express helps people thrive and businesses grow. Our international network of franchises offers localized staffing solutions to the communities they serve across the U.S., Canada, South Africa, Australia and New Zealand, employing 526,000 people globally in 2020. For more information, visit www.ExpressPros.com.

6 12, 2021

Express Employment Professionals Propels Franchise Growth in Australia and New Zealand

2021-12-06T11:35:28-05:00December 6th, 2021|Tags: , , , |

Global Staffing Leader Seeks Experienced Franchisees Amid Unprecedented Industry Demand.

OKLAHOMA CITY — Express Employment Professionals, the leading global staffing provider franchise, announced today that it is accelerating franchise development across Australia and New Zealand. As part of its ongoing international expansion, the company is seeking qualified prospects to open new offices in markets such as Sydney, Adelaide, Perth, Auckland and Christchurch who are eager to join a distinguished brand in a rapidly growing industry. Express, which currently has more than 850 locations throughout the U.S., Canada, and South Africa, entered the Oceania region last year with the acquisition of Frontline Recruitment Group, a recruiting and staffing company with 31 locations in Australia and three in New Zealand.

Express’ aggressive growth plans for Australia and New Zealand are driven by an unprecedented demand for staffing experts amid the continued global labor shortage, coupled with the brand’s ongoing success. By specializing in providing a full range of employment solutions for every industry — from skilled trades to light industrial, office services, professional and more — Express helps place the right people in the right jobs and has put nine million people to work worldwide since 1983.

“Our expansion into Australia and New Zealand in February 2020 marked a significant milestone for our company, extending our global footprint into a new region with tremendous opportunity. While we never could have predicted the pandemic that would soon follow, Express employed over 526,000 people last year, showcasing the crucial benefit we offer our client companies and the resilience of our concept,” said Bill Stoller, CEO of Express Employment Professionals. “With the persistent labor shortage and the immense untapped potential our brand has throughout the region, there has never been a better time to join the Express family.”

Express Employment Professionals has experienced remarkable growth in recent years, fueled by its longstanding success and reputation as the leading global staffing franchise. The brand ended 2020 with 61 total franchise agreements signed and systemwide annual sales topping out $3.23 billion. In 2021, the company has awarded 55 offices year-to-date to open in the U.S., Canada and Canberra, Australia.

“Over the course of the nearly four decades Express has been in business, we have developed a robust franchisee support program that helps set our owners up for long-term success. Between back office support, payroll funding and site selection assistance, to new owner sales coaching programs and marketing support, we are with our franchisees every step of the way and continue to provide ongoing education, resources and network support far beyond the opening of their office,” said Vinny Provenzano, Vice President of Franchising. “With unlimited potential for success, it’s an exciting time to be a part of our early growth in Australia and New Zealand.”

Express Employment Professionals is the number-one flexible staffing franchise for people, communities and businesses. The company works with job seekers to help them find the right job for their skills and experience, and annually employs over 552,000 people across 850+ franchise locations worldwide. Express has been recognized as the staffing category leader on Entrepreneur magazine’s prestigious and highly competitive Franchise 500 ranking of the top franchise opportunities for 11 consecutive years and its franchisees have average annual sales per territory of over $5.4* million in the U.S.

Express’s long-term goal of putting a million people to work annually is at the heart of its company’s vision: to help as many people as possible find good jobs by helping as many clients as possible find good people. The brand is actively seeking qualified candidates to help grow its footprint throughout the U.S., Canada, South Africa, Australia and New Zealand. To learn more about franchise opportunities with Express Employment Professionals, contact Vinny Provenzano at vinnyprovenzano@expresspros.com or www.expressfranchising.com.

*For territories open more than 60 months, average sales in 2020 were $5,417,303.86 according to Item 19 in the Franchise Disclosure Document.

ABOUT EXPRESS EMPLOYMENT PROFESSIONALS

At Express Employment Professionals, we’re in the business of people. From job seekers to client companies, Express helps people thrive and businesses grow. Our international network of franchises offers localized staffing solutions to the communities they serve across the U.S., Canada, South Africa, Australia and New Zealand, employing 526,000 people globally in 2020. For more information, visit https://www.expresspros.com.au/.

12 07, 2021

Express Employment Professionals Reports Strong Growth and Accelerated Development in Six New Markets in First Half of 2021

2021-07-12T11:30:50-04:00July 12th, 2021|Tags: , , , |

Leading Global Staffing Franchise Concept Signed 27 Franchise Agreements, Including the Completion of 22 Resales in First Two Quarters.

OKLAHOMA CITY — Express Employment Professionals, the leading global staffing provider franchise, announced today it has experienced notable success in the first half of 2021, signing a total of 27 franchise agreements, an 8% increase year-over-year, which included completing 22 resales. As a result of these franchise agreements, Express will enter six new markets in the coming months, including Rockford, Illinois; Woodbury, New Jersey; Scarborough, Ontario; Detroit, Michigan; Niagara Falls, Ontario; and Canberra, Australia.

The Canberra location marks Express’ first official franchise agreement following the brand’s acquisition of Frontline Recruitment Group, a recruiting and staffing company in Australia and New Zealand, in early 2020. The franchisees, Sylvi and Gary Elix, converted their existing Frontline business to an Express and plan to open a second location in the capital.

Express’ continued relevance in the current economic environment and its success has fueled a surge in franchise development this year, positioning the brand for strong growth in key target markets throughout the remainder of 2021 and beyond. In the first half of this year, Express hosted six virtual discovery days with more than 30 prospective franchise candidates interested in entrepreneurial opportunities.

“Our services have proved to be extremely valuable as the world begins to recover from the COVID-19 pandemic that caused many to actively search for new careers. We are fortunate to have such a strong network of franchisees whose passion fuels them to prioritize helping local businesses and members of their respective communities,” said Bill Stoller, CEO of Express Employment Professionals. “There are many markets across the country in need of a professional staffing agency, and it is our mission to find the best entrepreneurs to bring our proven business model to where it is needed most. We’ve experienced incredible momentum this year and are only expecting that strong growth to accelerate.”

Express Employment Professionals is the number-one flexible staffing franchise for people, communities and businesses. The company works with job seekers to help them find the right job for their skills and experience, and annually employs over 552,000 people across 830+ franchise locations worldwide. Express has been recognized as the staffing category leader on Entrepreneur magazine’s prestigious and highly competitive Franchise 500 ranking of the top franchise opportunities for 11 consecutive years and its franchisees have average annual sales per territory of over $5.4 million in the U.S.

Express’s long-term goal of putting a million people to work annually is at the heart of its company’s vision: to help as many people as possible find good jobs by helping as many clients as possible find good people. The brand is actively seeking qualified candidates to help grow its footprint throughout the U.S., Canada, South Africa, Australia and New Zealand. To learn more about franchise opportunities with Express Employment Professionals, contact Vinny Provenzano, Vice President of Franchising, at vinny.provenzano@expresspros.com or visit www.expressfranchising.com.

ABOUT EXPRESS EMPLOYMENT PROFESSIONALS

At Express Employment Professionals, we’re in the business of people. From job seekers to client companies, Express helps people thrive and businesses grow. Our international network of franchises offers localized staffing solutions to the communities they serve across the U.S., Canada, South Africa, Australia and New Zealand, employing 526,000 people globally in 2020. For more information, visit www.ExpressPros.com.