home improvement franchise

30 09, 2020

A Day in the Life of a 360˚ Painting Franchisee

2020-09-30T22:12:29-04:00September 30th, 2020|Tags: , |

Before launching her 360˚ Painting franchise in Sarasota, Florida, last March, Emily May was a stay-at-home mom who had her hands full with two sons. But something was missing. So, together with her husband, Jeff, she started investigating the prospect of launching a franchise. By Jessica Jones

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2 09, 2020

Atlanta Company Receives Prestigious Industry Award That Celebrates Cutting Edge Customer Service

2020-09-02T13:47:34-04:00September 2nd, 2020|Tags: , , |

ATLANTA — Floor Coverings International recently received the 2020 Franchise Innovation Award for Most Innovative Consumer Self-Service Tools. The awards are presented by San Jose based Franchise Update Media, a magazine publisher and provider of unique seminars and tools for franchise industry executives. For this year’s awards, a jury of seven judges evaluated the innovation, objectives, and results of more than 130 entrants. Franchise innovators, game-changers, and disruptors competed in four categories: Marketing & Branding, Products & Services, Operations, and Human Resources.

Floor Coverings International is the No.1 Flooring Franchise in North America. Utilizing a unique in-home experience, a mobile showroom comes directly to the customer’s door with more than 3,000 flooring choices. The company has 150-plus locations throughout the U.S. and Canada with aggressive growth plans for continued expansion over the next five years.

Floor Coverings International is well known for its constant innovations. The particular and newest one that was recognized with this award is the result of a collaboration between Floor Coverings International, FranConnect, the leading franchise management software provider, and Lumin.ai, a conversational Artificial Intelligence platform. The Lumin.ai Smart Scheduler allows customers to book appointments with franchisees with ease.

“The integration of this technology has given our franchisees the ability to increase their conversion of digital leads by up to 18% resulting in significant revenue and profitability gains for the individual franchisees,” said Tom Wood President and CEO of Floor Coverings International. “After that success we also deployed to allow franchisee candidates to schedule appointments with our development team through FranConnect. Both applications of the technology allowed us to meet our potential customers and clients where they are which improves the overall customer experience right from the start.”

About Floor Coverings International:

For franchise information, please visit www.opportunities.flooring-franchise.com and to find your closest location go to www.floorcoveringsinternational.com.

2 09, 2020

Virtual Estimates and Contactless Services Help in Thriving During Quarantine

2020-09-02T02:33:04-04:00September 2nd, 2020|Tags: , , , |

As COVID-19 spread, shutting down workplaces and forcing the population into quarantine, 360˚ Painting was forced to adapt. Faced with the prospect of pausing business or adjusting its protocols, the essential home services corporation opted for the latter, offering additional training and protective equipment to their employees. By Jessica Jones

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7 07, 2020

A 180˚ Career Change was the Right Choice

2020-08-07T16:00:13-04:00July 7th, 2020|Tags: , , , , |

Jim Norconk spent most of his career in the field of substance-abuse treatment. Launching his profession as a clinical technician before earning his master’s degree and advancing to therapist, the North Carolina resident most recently moved into the operations side of the business, building and maintaining treatment facilities for the better part of a decade. But Norconk became maxed out. By Jessica Jones

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31 05, 2020

Innovations Keep Kitchen Tune-Up Projects Moving

2020-05-31T22:53:56-04:00May 31st, 2020|Tags: , , , |

For more than 32 years, Kitchen Tune-Up has been transforming customers’ kitchens and baths in one to five days. And while some franchisees have opened retail spaces for their businesses, 70% of Kitchen Tune-Up owners prefer to remain mobile, working out of their home offices. This allows them to ramp up quickly and keep over-head low while still providing exemplary customer service. By Nancy E. Williams

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