Monthly Archives: December 2018

10 12, 2018

Sport Clips Haircuts just donated $1.35 million to the VFW… And it means even more veterans can go back to school using Help A Hero Scholarships

2018-12-10T21:02:58-05:00December 10th, 2018|Tags: , , , , , , , , , , , , , , , , |

KANSAS CITY, Mo. — At the national headquarters of the Veterans of Foreign Wars of the U.S., the Vietnam War veteran who founded Sport Clips Haircuts handed over a check for $1.35 million to the VFW Foundation today in order to support Help A Hero Scholarships for active-duty U.S. service members and veterans. Sport Clips began fundraising in October with the goal to exceed the $1.25 million raised last year for the program. By Veterans Day, November 11, Sport Clips, along with its clients, team members and product partners, raised the money for the largest donation in its 11-year history of supporting those who’ve served through the Help A Hero initiative.

In attendance was first-time scholarship recipient Army Specialist Ian Tucker, who is currently enrolled at Missouri State University studying criminal justice and legal studies. Tucker’s goal is to earn his law degree, work for the Department of Justice and eventually make his way into the political arena.

“To see the impact of 1,300 Help A Hero scholarships at work in the lives of individuals who are pursuing post-military careers is powerful and one of the best ways we can say, ‘Thank you for your service,'” says Sport Clips Haircuts Founder and CEO, Gordon Logan, a U.S. Air Force veteran and Life Member of the VFW. “We’ve been doing this as a team with the VFW for over a decade and have put $5.5 million into these scholarships that have supported men and women in their education and training goals for so many sound professions…everything from doctors to truck drivers to chefs, counselors and lawyers. We’re grateful to be a part of an effort that’s making a positive difference for them, their families and the communities in which they live and work.”

“Issues surrounding the GI Bill educational benefits have plagued student veterans this year and our Help A Hero Scholarship provides the peace of mind student veterans and their families need,” said VFW National Commander B.J. Lawrence. “With the help of Sport Clips, their supporters and all their team members around the county, we’re helping take care of tuition fees so our veterans don’t have to take on additional student loan debt. They’ve sacrificed enough, and they deserve every road to a successful career that we can help pave.”

Clients, individual supporters and Sport Clips team members donated the largest portion of the money raised, while Sport Clips partners Sally Beauty Supply/Direct Beauty Express, John Paul Mitchell Systems, American Crew, Nioxin, Sexy Hair and Gibs Grooming also made generous donations to the Help A Hero program. More than $100,000 of the money was raised from Sport Clips $1 per haircare service donation made on Veterans Day.

The Help A Hero program started when Sport Clips first worked with the VFW to provide phone calls home for deployed and hospitalized service members and veterans in 2007. When the drawdown in troops began a few years later, the partnership transitioned in 2013 to become the VFW’s “Sport Clips Help A Hero Scholarship” program. To date, nearly 1,300 student veterans have received scholarship grants of up to $5,000 to enable them to continue in their higher education programs.

Sport Clips is the Official Haircutter of the VFW, and its Help A Hero campaign is just one of the many ways it supports active-duty military and veterans.

About Sport Clips Haircuts

Sport Clips Haircuts is headquartered in Georgetown, Texas. It was established in 1993 and began franchising in 1995. The sports-themed haircutting franchise, which specializes in haircuts for men and boys, is ranked by Entrepreneur Magazine as one of the “Fastest-Growing Franchises” and in the top 10 in its “Franchise 500.” There are over 1,800 Sport Clips stores open in the U.S. and Canada. Sport Clips is the “Official Haircutter” of the Veterans of Foreign Wars (VFW), offers veterans preferential pricing on haircuts and franchises, and was named a “2018 Best for Vets: Franchises” by Military Times. Sport Clips provides “Haircuts with Heart” through its annual Help A Hero fundraiser that with this year’s gift has contributed $6.5 million to the VFW; national partnership with St. Baldrick’s Foundation, the largest private funder of childhood cancer research grants; and other national and local philanthropic outreach. Sport Clips is a proud sponsor of Joe Gibbs Racing’s NASCAR drivers Erik Jones and Denny Hamlin, Dale Coyne Racing with Vasser-Sullivan Indy Car driver Sebastien Bourdais, and partners with numerous NCAA and professional sports teams. To learn more about Sport Clips, visit sportclips.com.

About The Veterans of Foreign Wars

The Veterans of Foreign Wars of the U.S. is the nation’s largest and oldest major war veterans organization. Founded in 1899, the congressionally-chartered VFW is comprised entirely of eligible veterans and military service members from the active, Guard and Reserve forces. With more than 1.6 million VFW and Auxiliary members located in nearly 6,300 Posts worldwide, the nonprofit veterans service organization is proud to proclaim “NO ONE DOES MORE FOR VETERANS” than the VFW, which is dedicated to veterans’ service, legislative advocacy, and military and community service programs. For more information or to join, visit our website at www.vfw.org.

10 12, 2018

Authority Brands acquires Mosquito Squad

2018-12-10T18:13:35-05:00December 10th, 2018|Tags: , , , , , , , , , , , , , , |

COLUMBIA, Md. — Authority Brands, LLC announced today the purchase of Mosquito Squad. Terms of the transaction were not disclosed. The acquisition represents the second brand addition for Authority Brands since October 2018.

Founded in 2005, Mosquito Squad is a leading outdoor pest control franchisor with over 250 franchisees in the U.S., Kenya, Indonesia and Puerto Rico. The company provides services to eliminate mosquitoes, ticks and the diseases they can bring to families and communities and was the creator of the mosquito barrier protection spray method.

Authority Brands is a leading home services franchising platform and the parent company to The Cleaning Authority (“TCA”), Homewatch CareGivers (“HWCG”) and America’s Swimming Pool Company (“ASP”). TCA franchisees provide residential cleaning services to more than 100,000 recurring customers, HWCG franchisees deliver at-home services including elderly, disabled and after-surgery care, as well as help for those living with dementia, while ASP franchisees provide swimming pool maintenance, repair and renovation.

“We are very excited about this new partnership as we endeavor to build on our market leadership position, improve our processes and systems, and help our franchisees achieve even greater success. The entire Mosquito Squad team looks forward to aligning with Authority Brands and tapping into their expertise to help us grow and realize the brand’s full potential. We are thrilled to start this new chapter in the future of Mosquito Squad,” said Amy Lawhorne, Vice President and Brand Leader of Mosquito Squad. 

“We’ve been following the success of Mosquito Squad for many years. They are a leader in their industry and we are looking forward to supporting their team and helping facilitate the continued growth of their franchisees,” said Rob Weddle, CEO of Authority Brands.

Authority Brands supports individual franchisee growth by providing strong marketing, technology and operational support. With the addition of Mosquito Squad, Authority Brands now has more than 750 franchise locations in the United States, Canada, Latin America, Kenya, Indonesia and Puerto Rico.

About Authority Brands

Headquartered in Columbia, Maryland, Authority Brands, LLC is the parent company of four leading home service franchisors, The Cleaning Authority, Homewatch CareGivers, America’s Swimming Pool Company and Mosquito Squad. Together, these brands provide recurring home services through more than 750 franchise locations in the U.S., Canada, Latin America, Kenya, Indonesia and Puerto Rico. Authority Brands is dedicated to supporting individual franchisee growth through providing strong marketing, technology and operational support. 

6 12, 2018

Mr. Appliance Of Ponte Vedra Now Open In Jacksonville

2018-12-06T16:51:55-05:00December 6th, 2018|Tags: , , , , , , , , , , , , , , |

Leading Appliance Repair Franchise to Provide Services Across Duval County, St. Johns County and Surrounding Areas

WACO, Texas — Mr. Appliance, a Neighborly Company and the nation’s appliance service leader, announced today the opening of its newest franchised location in Jacksonville, Fla. Located at 112 Bartram Oaks Walk Ste. 104-600157, Mr. Appliance of Ponte Vedra is owned and operated by Jacksonville native and new Mr. Appliance franchisee, Brittany Schachter.

Prior to franchising with Mr. Appliance, Schachter was a business consultant in the Jacksonville area for more than 10 years, where she supported and implemented strategic marketing campaigns across various companies in the local community. As owner of the Ponte Vedra location, Schachter will manage the day-to-day operations and will oversee her team of technicians and office staff, which includes her mother, Karen Darling, who serves as the office manager.

“As a female entrepreneur in a male-dominated industry, it’s always been a dream of mine to open up a lucrative business in my hometown,” said Brittany Schachter, owner of Mr. Appliance of Ponte Vedra. “From the moment I first encountered Mr. Appliance, I knew the brand’s mission to provide skilled and affordable appliance repairs would resonate well with homeowners in Jacksonville. I’m thrilled to become a business owner with a company that provides the flexibility to care for my three children, while also pursuing my passion. My family and I look forward to providing our customers with superior appliance repairs, convenient scheduling, dependable technicians and impeccable customer service for many years to come.”

With more than 280 locations throughout the U.S. and Canada, Mr. Appliance is North America’s leading home and commercial appliance repair franchise system. The company is part of Neighborly, a community of home service experts that provides consumers assistance with nearly all aspects of their home care needs.

About Mr. Appliance®

Mr. Appliance®, a Neighborly company, is North America’s leading appliance repair franchise. Operating more than 280 locations throughout the United States and Canada, Mr. Appliance provides customers full-service residential and light commercial appliance repair. Established in 1996, Mr. Appliance is part of Neighborly, a community of home service experts, leveraging Neighborly’s nearly 3,500 professional home service experts across 14 brands in the U.S. and Canada with a unique direct service function that provides consumers assistance with nearly all aspects of their home care needs. Neighborly brands include: Aire Serv®, Five Star Painting®, Glass Doctor®, Portland Glass®, Molly Maid®, Mr. Appliance®, Mr. Electric®, Mr. Handyman®, Mr. Rooter®, Protect Painters®, Rainbow International®, Window Genie®, Mosquito Joe® and The Grounds Guys®.

5 12, 2018

ComForCare Rolls Out Private-Duty Nursing Across Franchise System Elevating Level of Home Care to Wider Client Population

2018-12-05T16:11:05-05:00December 5th, 2018|Tags: , , , , , , , , , , , , , |

– Program debuts to enthusiastic response at ComForCare’s Annual Franchise Conference in Dallas
– Goal is to have private-duty nursing adopted systemwide in 3-5 years

DETROIT — ComForCare Health Care Holdings, LLC, a premier provider of home care, is rolling out private-duty nursing across the franchise system. The announcement was made at the company’s annual franchise conference, held recently in Dallas. The move is part of ComForCare’s strategic plan to add programs across the health care continuum to serve older adults in a more holistic way and is the latest in a series of developments that will allow for a more continual transition of care without disrupting the client’s lifestyle at home.

Currently thirteen percent of ComForCare’s offices offer private-duty nursing, and those services are being met with rapidly increasing demand in those markets and across the system. Now, with a formal program in place, ComForCare’s goal over the next three to five years is to have every office obtain the infrastructure and accreditation to offer home care and private-duty nursing to its clients.

“Private-duty nursing is the future of our business. We are aligning home care with the processes and standards of certified home health agencies to elevate the level of care we can provide our clients and broaden the reach and impact of much-needed services,” said Steve Greenbaum, CEO of ComForCare and At Your Side Home Care. “Our goal remains to provide our clients with high quality care and to help them live their best life possible. This is one of those bold initiatives that will not only improve that experience and those services, but will also allow our franchise locations to serve a wider client population across U.S. and Canada in the months and years ahead.”

Over the past year, ComForCare’s headquarters has aggressively staffed and invested in the tools to support this program. Emily Wiechmann, RN, BSN and clinical program manager for ComForCare, joined the organization in May to overhaul the private-duty nursing program in-place and make it scalable for the entire franchise system. The expectation with this program is that existing franchise locations will advance their services to include this while future franchise prospects will adopt this expanded business model from day one.

“Private-duty nursing requires highly complex, hourly care for patients with very acute needs to ensure they are safe in their own home,” said Wiechmann. “The goal is for every office to be able to accept clients across the entire age spectrum and have the skills to take on cases that require a higher level of care due to physical restrictions, illnesses or chronic medical conditions.”

About ComForCare

ComForCare is a premier provider of home care services with nearly 200 independently owned and operated locations in the U.S. and Canada helping older adults live independently in their own homes. ComForCare is committed to helping people live their best life possible and offers special programs for people with Alzheimer’s disease and other forms of dementia. Founded in 1996, ComForCare was acquired by private equity firm The Riverside Company in 2017 and now is part of a multi-brand franchise parent company, which has plans for continued expansion of service brands across the continuum of care for aging adults. ComForCare operates as At Your Side Home Care in Houston. For more information, visit www.comforcare.com.

5 12, 2018

FASTSIGNS International, Inc. Named One of Franchise Dictionary Magazine’s Top 100 Game-Changer Franchises of 2018

2018-12-05T15:41:21-05:00December 5th, 2018|Tags: , , , , , , , , , , , , , , , |

Sign, Graphics and Visual Communications Franchisor Recognized for Its Award-winning Franchise Opportunity That Fills a Niche in the Market

CARROLLTON, Texas — FASTSIGNS International, Inc., franchisor of FASTSIGNS®, the leading sign, graphics and visual communications franchise, announced today it was named one of the top 100 Game-Changer Franchises of 2018 by Franchise Dictionary Magazine. FASTSIGNS was recognized for its award-winning franchise opportunity that has filled a niche in the market by offering aspiring business owners a unique product, while raising the bar on service and its commitment to helping the community.

“We’re thrilled that Franchise Dictionary Magazine has recognized FASTSIGNS as a game-changer in the industry,” said Mark Jameson, EVP of Franchise Support and Development, FASTSIGNS International, Inc. “Our team has worked incredibly hard to make FASTSIGNS the top-ranked sign and graphics franchisor in the world and this recognition further solidifies our unmatched strength and leadership in our space.”

Franchise Dictionary Magazine believes franchising — by its very nature — is a game changer. Some brands, however, excel in such a way that special recognition is in order,” Alesia Visconti, Publisher & CEO, Franchise Dictionary Magazine. “FASTSIGNS is one such brand, and my team felt strongly about including this dynamic company in our ‘Game Changer’ issue. Providing deep discounts for veterans and first responders so they can become business owners, FASTSIGNS cares about people and communities. Going the extra mile is what being a game changer is all about — and FASTSIGNS meets the criteria in every way.”

FASTSIGNS has reported exceptional results this year, including the signing of over 30 franchise agreements to develop new, co-branded, and conversion centers throughout the U.S. The company also signed agreements to develop centers internationally in Alberta, Canada, and the United Kingdom, in addition to a Master Franchise Agreement to expand the brand to Spain. FASTSIGNS is projected to open over 40 locations centers this year across the U.S. Internationally, FASTSIGNS is continuing to seek qualified candidates to grow its international footprint in target markets throughout the world, including New Zealand, Brazil, Quebec, North Africa, Southeast Asia, India, Europe, and Latin America.

As part of the International Franchise Association’s (IFA) VetFran program, FASTSIGNS offers veterans a 50-percent reduction on the franchise fee — a savings of $23,750. FASTSIGNS is thrilled to be the only franchisor in its segment to offer a development incentive specifically to veterans and first responders.

FASTSIGNS International, Inc. was ranked the #1 franchise opportunity in its category and 70 overall on Entrepreneur magazine’s 2018 Franchise 500®, the world’s first, best and most comprehensive franchise ranking. Acknowledged by entrepreneurs and franchisors as a top competitive tool of measurement, the Franchise 500® recognizes FASTSIGNS, the only sign, graphics, and visual communications franchise to be recognized in the top 100, for its exceptional performance in areas including financial strength and stability, growth rate, and brand power. FASTSIGNS also was named to the Franchise Times Top 200+, a ranking of the largest U.S.-based franchise systems according to global systemwide sales. FASTSIGNS has been recognized for its franchisee satisfaction by being named a World Class Franchise by the Franchise Research Institute for five consecutive years and has been ranked by Franchise Business Review as one of the “Best of the Best” for franchisee satisfaction for the last 10 years. Additionally, FASTSIGNS also was named to Franchise Business Review’s “Innovative Franchises” list in 2017 and a “Best-in-Category” franchise by Franchise Business Review in 2018. The Canadian Franchise Association (CFA) recently recognized FASTSIGNS International, Inc. with a special six-year Franchisees’ Choice designation for its strong relationship with Canadian franchisees, as well as extensive franchisee training and support.

fasts

About FASTSIGNS®

FASTSIGNS International, Inc. is the largest sign and visual communications franchisor in North America, and is the worldwide franchisor of almost 700 independently owned and operated FASTSIGNS® centers in nine countries including the U.S., Canada, England, Saudi Arabia, UAE, Grand Cayman, Mexico, Chile, and Australia (where centers operate as SIGNWAVE®).

FASTSIGNS locations provide comprehensive sign and visual graphic solutions to help companies of all sizes and across all industries attract more attention, communicate their message, sell more products, help visitors find their way and extend their branding across all of their customer touch points including décor, events, wearables and marketing materials. Learn more about sign and visual graphic solutions or find a location at fastsigns.com. Follow the brand on Twitter @FASTSIGNS, Facebook at facebook.com/FASTSIGNS or LinkedIn: www.linkedin.com/company/fastsigns.

4 12, 2018

Assisted Living Locators Expands Executive Leadership Team For Future Growth As Brand Hits 100th Franchise Milestone

2018-12-04T17:16:35-05:00December 4th, 2018|Tags: , , , , , , , , , , , , , , |

SCOTTSDALE, Ariz. — Assisted Living Locators, a leading senior care referral and placement agency, today expanded its senior management team as it continues to execute plans for future growth.  The brand recently hit its 100th franchise milestone.  Russell Morgan will join the executive team as Chief Operating Officer and Mark Alivero, who formerly served as COO, will assume the position of Chief Financial Officer and Chief Strategy Officer.

Morgan, a Portland, OR Assisted Living Locators franchisee who previously had a successful career in digital content and communications, will oversee Assisted Living Locators Integrated Network (ALL-IN™) platform supporting franchise and business operations, as well as manage vendor relations and consumer marketing initiatives.  Alivero will continue to direct all financial and legal actions of the company and lead overall business strategy.  He will also provide leadership for franchisee mentoring and coaching.

“Broadening the scope of our executive team was a necessary step to continue Assisted Living Locators’ rapid growth as a top performing franchise organization,” said Angela Olea, CEO RN of Assisted Living Locators.  “Russell and Mark’s strategic insight and guidance will play an integral role in our company’s ability to attract new franchisees and create the best environment for growth.”

Assisted Living Locators was ranked in Entrepreneur’s “Franchise500®” 2017 and 2018 issues and Franchise Business Review’s “2017 Top Franchises Report.”  Assisted Living Locators now has 105 franchise locations in 33 states, including the District of Columbia.

Assisted Living Locators offers a NO COST service for seniors and their families providing expert advice on short and long-term care options, including in-home care, independent living, assisted living and memory care, and retirement apartments.  The company has been matching seniors with caring providers for more than a decade. It generates revenue from the referral fees paid by the facilities.

About Assisted Living Locators

Scottsdale, Ariz.-based Assisted Living Locators offers a no cost nationwide elder care referral and placement service for in-home companion care, independent retirement options, assisted living, memory care, and skilled nursing facilities. The company generates revenue from the referral fees paid by the facilities. A top performing franchise organization, Assisted Living Locators is ranked in Entrepreneur’s “Franchise500®” 2018 issue and Franchise Business Review’s “2017 Top Franchises Report.”

3 12, 2018

Industry Staffing Leader NEXTAFF Opens Sonoma County Office

2018-12-03T15:03:38-05:00December 3rd, 2018|Tags: , , , , , , , , , , , , , , |

Local entrepreneur and veteran brings national recruiting firm, unique methodology to area

SONOMA COUNTY, Calif. — NEXTAFF, an industry leader in identifying quality talent for businesses, opened today its first location in Sonoma County, California.

Owned and operated by local entrepreneur, military veteran and former police officer James (Jim) Bohn and his wife, Marjorie, the office will operate in Sonoma County and will offer staffing solutions to businesses in all industries. Bohn earned his Master of Business Administration from Walden University in 2014.

Sonoma County is the perfect place for a NEXTAFF location,” Bohn said. “There’s a huge need for a staffing solution here, and NEXTAFF offers an innovative approach to filling that void. Our X-FACTOR™ method offers a unique way to help businesses identify, evaluate and acquire quality talent. It’s one of the main reasons I joined the company, and it’s going to be fun to shake up the status quo of hiring practices in Sonoma County.”

Bohn has 15 years of experience in retail, business sales and management in the telecommunications industry. While this is his first venture into the staffing industry, he believes his background has prepared him for this new endeavor.

“Throughout my career, I’ve always enjoyed helping customers find the best solutions for the challenges their business is facing,” Bohn said. “I’ve often had to think outside of the box because one size does not fit all when it comes to business needs. At NEXTAFF, that same mentality holds true. Our staffing solutions are unique and specific to each business’s needs. That’s something you can’t find anywhere else.”

NEXTAFF offers a proprietary recruiting method called X-FACTOR™, which combines hiring methodologies that are statistically proven to outperform what typical staffing competitors and HR departments traditionally do.

“Jim is incredibly enthusiastic about helping others,” said Cary Daniel, co-founder and director at NEXTAFF. “He has a drive and determination that pushes him to meet each challenge head-on, and he doesn’t stop until he’s found a workable solution to a problem. His devotion to helping others succeed, combined with our X-FACTOR™ method, is going to make amazing things happen for the Sonoma County workforce.”

About NEXTAFF

NEXTAFF helps companies identify, evaluate and acquire quality talent through our proprietary X-FACTOR™ model. Our comprehensive approach is designed to outperform a typical staffing supplier model by up to five times. Each office is locally owned and operated, which allows our clients to work directly with owners in hiring quality talent. As the franchise division of Malone Workforce Solutions, NEXTAFF offers a variety of custom solutions to industrial, administrative, professional, information technology and healthcare industries. NEXTAFF’s goal is to enable clients to concentrate on their core business activities while we identify, evaluate and acquire quality talent.

1 12, 2018

‘Back to School’ Specials Announced at All Experimac® Stores

2018-12-01T20:16:54-05:00December 1st, 2018|Tags: , , , , , , , , , , , , , , |

Certified, Pre-owned Devices on Sale Now for a Limited Time Only

SYDNEY — Back to school specials, normally reserved for the summertime ritual in January, has taken a new twist in the lead up to Christmas. Experimac, home to a great range of fully certified pre-owned, quality Apple® products and devices, is offering its own “Back to School” version with specials on a limited time inventory.

“Now is the time to purchase a great gift at an affordable price for your son or daughter before school starts in January/February,” said Michael Cooke, Brand Director. “Our ‘Back to School’ special is a great way to beat the annual rush, so we encourage parents to visit the nearest Experimac store as soon as possible and take advantage of our great deals.”

Experimac has set great cost-cutting prices on pre-owned devices ranging from the MacBook Pro with Retina®, iPad Air®, iPhone7® and the Apple Watch® to the iPhone XS Max®, iPad Air 2®, MacBook Air® and more. All devices carry in-store warranties.

A member of the United Franchise Group, Experimac saves customers money not only during the Christmas season, but also throughout the entire year with its extraordinary pricing. “Our professionals can restore optimal performance on any Apple® device—without incurring the high cost of purchasing a new device,” Cooke said. “All products we sell are thoroughly cleaned, inspected and brought up to the brand’s highest standards prior to going on the shelf.”

In addition, Experimac offers repair and upgrade services to fix cracked phone screens, recover data, perform tune-ups, remove viruses, and improve a device’s overall performance—all at a fair price.

School holidays are right around the corner, but there is no reason to wait. “Stop by the nearest Experimac store today because our inventories will go quickly,” added Cooke. “Beat the rush, save money, and get your child a great gift for the Christmas and school!”

The use of the Apple Inc. logo or trademark does not represent an endorsement by Apple Inc. of Experimac or United Franchise Group. Apple®, Mac®, iPhone®, iPad®, and Apple Store® are registered trademarks of Apple® Inc. Offers may vary by location. Please contact your local Experimac® store for details.

About Experimac

Experimac is a unique franchising concept that specialises in the sale of certified pre-owned Apple® products. Your Local Experimac can also repair, upgrade or buy your current device, and no appointment is ever necessary. The brand offers a one-year guarantee, which takes the risk out of buying pre-owned. Experimac was founded by Jim Muir in 2009, and began franchising as one of United Franchise Group’s affiliated companies and brands in 2014. Today, there are more than 100 locations across the globe; Experimac stores can be found in Australia, Mexico, Chile, South Africa, France, Canada, Uruguay and Ireland. The brand has seen tremendous growth with no sign of slowing down.

About United Franchise Group

Led by CEO Ray Titus, United Franchise Group is home to a variety of internationally recognized brands including Signarama, Fully Promoted, Experimac, Jon Smith Subs, Venture X, SuperGreen Solutions, Transworld Business Advisors, Accurate Franchising, and The Great Greek Mediterranean Grill. With more than three decades in the franchising industry, and 1,600 franchisees in 80 countries throughout the world, United Franchise Group offers unprecedented leadership and solid business opportunities for entrepreneurs.

1 12, 2018

How Game-Changer Franchises Handle Legal Issues

2019-06-02T13:48:20-04:00December 1st, 2018|Tags: , , , , , , , |

Casual business meeting

How Game-Changer Franchises Handle Legal Issues

By Jonathan Barber

Game-changer franchises are filling niches, raising the bar on service, helping communities, building cult followings, creating opportunities for others, and generally turning heads everywhere. Aside from growing their franchises, game changers are truly interested in their franchisees’ well-being, and so they’re also rethinking how they view—and handle—legal issues.

Instead of dropping the hammer and collecting, game-changer franchisors are electing to help franchisees get past hurdles. Here, we’ll show you a few ways franchisors are changing the game and looking out for their franchisees on the legal front. Incidentally, this strategy is great for business because when the system works together, the brand takes off.

The Franchisee-Friendly Franchise Disclosure Document

We all know that the franchise disclosure document (FDD) is flat-out hard to read. Even though the federal franchise rules require FDDs to be “written in plain English,” lawyers just have a field day typing up run-on sentences chock full of four-syllable words. At the end of the drafting process, the franchisor has a 200-to-300-page document that they don’t fully understand.

Fortunately, there is a growing movement, particularly among younger, more entrepreneurial franchisors, to keep FDDs short, sweet, and to the point. My firm has recently drafted a few that, including the franchise agreement and all exhibits and addendum, come in at (or under) 100 pages. While the FDD and franchise agreement are at the heart of the franchisor/franchisee relationship, there is so much more that goes into running a successful franchise. The FDD shouldn’t be something that scares away prospective franchisees. In fact, it’s the franchisor’s biggest sales piece, and it should be drafted and treated like that.

Handling Franchisee Problems

A “default” occurs when a franchisee breaches the terms of his franchise agreement. Traditionally, when a franchisor caught wind of a franchisee doing something wrong, the franchisor would send a Notice of Default and then, if warranted, terminate that franchisee’s franchise agreement. Now, however, there is a growing trend among newer, younger franchises, in which the franchisor is more willing to work with franchisees to fix things.

A great example of this is when a franchisee gives a franchisor notice that the franchisee will not be able to meet its financial obligations for one reason or another. The franchisee may have cash-flow issues, staffing problems, or even personal things going on that could lead to this problem.

At this point, a franchisor has two options. On one hand, the franchisor could put the franchisee in default and proceed with terminating their franchise agreement once the opportunity arises. Then the franchisor could legally go after the franchisee for past due royalties, liquidated damages, attorney’s fees, and other expenses through the franchisee’s personal guaranty. That could be devastating to an individual franchisee and his family. Nevertheless, this has happened many, many times in just about every franchise system out there.

On the other hand, the franchisor also has the option to work with the franchisee. The franchisor could waive, reduce, or defer royalties for a few months. He may even send some support staff to help the franchisee operate the business more efficiently. The franchisor could even facilitate the sale of the business to another franchisee or someone outside of the system. In certain cases, the franchisor may even opt to buy the business and take it on as a corporate or affiliate location. These options show that the franchisor puts the health of the overall franchise system and its individual franchisees above its own interests.

Jonathan Barber exclusively practices franchise law as a partner at Barber Power Law Group, in Charlotte, North Carolina. He has assisted hundreds of clients world-wide with their FDDs and franchise purchases. Barber also represents emerging and established franchisors. Contact Barber at 980-202-5679 or JBarber@barberpowerlaw.com. Visit www.barberpowerlaw.com.