in-home senior care

Premier provider of in-home care awarded prestigious industry designation spotlighting employee satisfaction for the second consecutive year.

BALTIMORE — Senior Helpers^®, a recognized leader in providing personalized in-home care, today announced the company has achieved certification as a Great Place to Work^® for the second consecutive year. The company was the first national in-home care company to be awarded this distinction in 2019. Senior Helpers’ rapidly growing business is dedicated to providing safe, quality and compassionate care to older adults and their families. The company has opened 29 new Senior Helpers locations since the beginning of 2019 and continues to set sights on additional openings this year.

Senior Helpers was granted this prestigious designation by Great Place to Work after undergoing a rigorous, data-driven evaluation which considers more than 60 elements of the team member experience derived from surveys and feedback from more than 12,000 employees, regardless of their role in the organization. The evaluation considers employee pride and camaraderie, as well as the company’s positive community impact. The belief that each employee’s work makes a true difference for clients, and the recognition that the time and care team members put in everyday has special meaning is especially important to the assessment process. Ninety-four percent of employees surveyed reported that their work has “special meaning” and it is not “just a job.”

“At Senior Helpers, we’ve built a culture that values inclusion, appreciation, respect and compassion,” said Peter Ross, CEO and co-founder of Senior Helpers. “It brings us joy to know our employees consistently report a positive experience with our company. I’m proud that – even as we scale up – our employees stand behind our core values which makes Seniors Helpers such a great place to work. We believe caring for our employees allows them to better care for our seniors.”

“We applaud Senior Helpers for seeking certification and releasing its employees’ feedback,” said Dr. Jacquelyn Kung, of Great Place to Work’s senior care affiliate Activated Insights. “These high ratings measure Senior Helpers capacity to earn its employees’ trust and create a great workplace for high performance.”

The Great Place to Work Trust Index^TM methodology includes an exacting survey taken by millions of employees in thousands of companies annually. It represents the gold standard in measuring culture and employee engagement.

About Great Place to Work
Great Place to Work is the global authority on high-trust, high-performance workplace cultures. Through its certification programs, Great Place to Work recognizes outstanding workplace cultures and produces the annual Fortune “100 Best Companies to Work For®” and Great Place to Work Best Workplaces lists for Millennials, Women, Diversity, Small & Medium Companies, industries and, internationally, countries and regions. Through its culture consulting services, Great Place to Work helps clients create great workplaces that outpace peers on key business metrics like revenue growth, profitability, retention and stock performance. Learn more at Greatplacetowork.com and on LinkedIn, Twitter, Facebook and Instagram.

Declared an Essential Health Service, Local In-home Senior Care Company to Add 15 New Caregivers to Support Northern Colorado-Area Seniors and their Families; Partners with local businesses to deliver meals to families in need.

FORT COLLINS, Colo. — Declared an essential health service as a home health agency, Senior Helpers^®, one of the nation’s premier providers of personalized in-home senior care, today announced its locations across Northern Colorado, including Fort Collins, Laporte and Greeley, will bolster its corps of caregivers to support local seniors and their families. Further, Senior Helpers of Northern Colorado has partnered with several local businesses to produce and deliver meals to families in need throughout its communities.

According to the Centers for Disease Control and Prevention (CDC), seniors are exceptionally vulnerable to the novel Coronavirus and should avoid being out in public. This situation makes in-home care one of the safest options available for seniors today. As a result of the community’s growing needs, Senior Helpers will immediately add up to 15 new caregivers across its regional franchise network, to include personal care workers and home health aides that will complement its existing team of professionally trained in-home senior care experts.

“We know that older adults and their families need tremendous support in keeping elderly loved ones healthy and safe during this global pandemic, and we are committed to offering this essential service safely in their homes,” said Gil Atanasoff, owner and executive director at Senior Helpers of Northern Colorado. “Our community can rest assured knowing the Senior Helpers team is dedicated to offering premier in-home care and that we will do so with proper precaution.”

Senior Helpers provides each franchise owner across its nationwide network with Personal Protection Equipment (PPE) that is needed to help ensure all caregivers and clients remain safe under its care amid the current pandemic. Further, Senior Helpers of Northern Colorado will host virtual interviews, pre-hire, and new hire sessions for a safe and effective hiring process for all new team members. The company recently digitized all documents and forms to ensure the safety of its new and existing team members, while also improving and streamlining the hiring process.

“In this time of complete uncertainty, we are proud to be able to continue offering local-area seniors and their families the care they need,” said Peter Ross, chief executive officer, Senior Helpers. “Preserving the safety and health of our team and clients will continue to be our highest priority, and we encourage seniors and their families to continue seeking safe, effective in-home care, knowing Senior Helpers will follow every precaution and procedure with the utmost consideration.”

Additionally, Senior Helpers of Northern Colorado, together with FoCo Café, Jay’s Bistro, Fort Collins Delivery Network, The Alternative Board – Northern Colorado, Me Oh My Café and Mill City Church, is coordinating meal deliveries and pickup sites to support families in need. The meals, created by Jay’s Bistro for Easter and by FoCo Café ongoing, are hand-delivered to Senior Helpers clients, low-income independent living senior apartments, homeless community members, families with school-aged students and more. The company has also collaborated with Me Oh My Café and Mill City Church to set up pickup points for local families to safely obtain meals to take home. The initiative began Easter Sunday with a brunch menu consisting of Glazed Ham & Herb-crusted Leg of Lamb, Bistro Potatoes, Deviled Eggs and much more, and FoCo Café anticipates delivering meals ongoing to those in need within the community during these uncertain times. The organizations delivered over 250 meals on Easter Sunday alone.

“With schools closed until the fall and older adults relying on others to bring them groceries so that they stay out of harm’s way, we know that far too many families in our communities are struggling to obtain daily essentials like food,” added Atanasoff. “We knew we had to do something more to help our clients, their families and others throughout Northern Colorado, and we are so grateful for our partners who have given us the opportunity to be involved in the distribution of meals to those who need it most.”

Senior Helpers of Northern Colorado and its caregivers are available to continue providing immediate care and support for the local senior community and their families. Senior Helpers will continue to be transparent with any new developments and will provide any further updates as necessary. For more information on Senior Helpers of Northern Colorado and how to apply, please visit https://www.seniorhelpers.com/co/fort-collins/careers. To find out more about Senior Helpers of Northern Colorado’s meal donation program, visit https://www.facebook.com/SeniorHelpersNoCo/.

Cinthia Acosta Goes Above and Beyond to Help Seniors in Need During COVID-19 Pandemic.

SCOTTSDALE, Ariz. — Senior Helpers^®, one the nation’s premier providers of personalized in-home senior care, today announced its Scottsdale location has recognized caregiver Cinthia Acosta for her outstanding dedication to her clients’ wellbeing and safety amid the global COVID-19 crisis. Acosta began her career with Senior Helpers in July 2019 and has since developed a sincere passion and expertise for caregiving, a journey inspired by personal experience caring for her own grandmother. Her commitment to her role has proved critical to maintaining the health of her elderly clients during a time when they need it most.

“Cinthia has been a shining star and model for exemplary client service, and especially during this time of uncertainty,” said Tiffany Phelan, owner of Senior Helpers of Scottsdale. “From gifting her own cleaning supplies to clients as local stores run low, to changing her personal schedule to accommodate her clients’ needs, to the precise precautions she takes with each and every individual she works with, Cinthia demonstrates a sincere passion and true devotion to this community. Having Cinthia on our team and seeing the difference she’s making in our community is a ray of sunshine in a dark moment.”

As an Essential Health Service, Senior Helpers will continue to meet the growing needs of in-home senior care across the U.S. by providing this vulnerable community with vital support. To help its clients and caregivers operate safely and effectively, the company is taking the unprecedented step of utilizing corporate funds to ship every location the Personal Protection Equipment (PPE) that is needed to ensure both its caregivers and clients remain safe during the current COVID-19 pandemic. “Everyone could use a little extra love and care right now, so it’s an honor to work with Senior Helpers to give love and care for my local community,” commented Acosta. “I am grateful for Senior Helpers’ ability to give me and my fellow caregivers the equipment we need to continue our mission safely at a time when our clients really do need us most.”

Acosta currently cares for a local elderly couple whom she now considers part of her own family. In addition to her duties of cleaning, helping her clients shower, cooking, ordering groceries and engaging in fun activities such as word puzzles, Acosta encourages her clients tell stories of the adventures they shared during their 30 plus years of marriage—a tactic that bring seniors back to a time where their memories are the strongest.

“My grandmother, Juanita Rios, lived in Ciudad Juarez, Mexico, and inspired me to enter a career focused on caring for others. I was only able to be with her for one week at the end of her life, before returning to the U.S. for work,” explained Acosta. “I made that time count by attending to her needs in the hospital and treasuring every moment. So many people need similar assistance, and I am honored to help those like her to live comfortably and contently in their own homes.”

Despite having three kids home from school due to the global pandemic and a husband also working a full-time work schedule, Acosta continues to offer tremendous support for her elderly clients. She added, “Anytime someone new comes around or visits, it can be stressful for them. It’s better to have someone they know already and someone who knows what they like. I don’t think about leaving them. I never crossed my mind that I would ever change my job.”

Senior Helpers operates with a vision to be the leading home care company in each community it serves. Since opening in 2007, Senior Helpers of Scottsdale has supported local seniors and their families with the highest level of care possible based on the company’s Senior Gems® Alzheimer’s and Dementia care program. As the gold standard for excellence in personalized in-home senior care, the program was developed in conjunction with nationally recognized dementia care expert Teepa Snow, Positive Approach, LLC. Local residents will also benefit from the company’s Parkinson’s Care Program, a specialized training program for their caregivers created in conjunction with leading experts from the Parkinson’s Foundation’s Centers of Excellence network.

For more information about Senior Helpers of Scottsdale, please visit www.seniorhelpers.com/az/scottsdale. For inquiries, please contact Tiffany Phelan at (480) 621-6672 or email tphelan@seniorhelpers.com.

Responding to Increased Need for Help, Premier In-Home Senior Care Company Experiences Tremendous Job Growth in the U.S.; Becomes First National In-Home Care Organization to Provide Personal Protection Equipment for Staffers in All Locations.

BALTIMORE — One impact of the COVID-19 pandemic has been a recommendation that seniors need to avoid public groups. According to the Centers for Disease Control and Prevention (CDC), seniors are exceptionally vulnerable to the novel Coronavirus and should avoid being out in public. This makes in-home care one of the safest options available for seniors today, which means more seniors are now staying in their homes and need assistance.

Senior Helpers^®, one of the nation’s premier providers of personalized in-home care, is seeing the demand for its services increase and has begun hiring new caregivers in most markets across the U.S. to focus more on taking care of others. Thousands of seniors have been told to stay in their homes. Many of these seniors need care, and Senior Helpers is being called on to help.

Senior Helpers also recently announced an additional step to ensure its caregivers can deliver their services safely and effectively. Certified as a Great Place to Work, the company is the first, and so far the only, national in-home care provider to provide each franchise owner across its nationwide network with Personal Protection Equipment (PPE) designed to help ensure all caregivers and clients remain safe under its care amid the current pandemic.

“People want to keep their parents safe and follow the CDC’s recommendation to have seniors avoid groups of people. This has translated into a significant increase in the need for in-home care,” said Peter Ross, co-founder and CEO of Senior Helpers.

With health and safety in mind for both its staff and applicants, Senior Helpers is taking the unprecedented step of using corporate resources to ship every location the PPE that is needed. Further, the company will host virtual interviews and pre-hire sessions for a safe and effective hiring process for all new team members. In addition to traditional onboarding, every new caregiver will also complete extensive, updated training with courses such as Hand Hygiene, Infection Control, Influenza Prevention and Transmission-Based Precaution, among others.

“We place the safety and care of our team members and clients above all else,” said Ross. “We are looking for great people who are interested in joining a great company in an industry that is projected to grow consistently over the next 30 years.”

Senior Helpers locations are currently hiring nationwide; for more information on how to apply, visit www.seniorhelpers.com/careers/apply-now.

For more information on Senior Helpers, please visit www.seniorhelpers.com.

Declared an Essential Health Service, Local In-home Senior Care Company to Add 15 New Caregivers to Support Riverview-Area Seniors and their Families.

RIVERVIEW, Fla. — Declared an Essential Health Service as a Home Health Agency, Senior Helpers^®, one of the nation’s premier providers of personalized in-home senior care, today announced its location in Riverview, Florida, plans to bolster its corps of caregivers to support local seniors and their families. A licensed Home Health Agency by the state of Florida and Accredited by the Joint Commission, Senior Helpers of Hillsborough is approved by the Florida Department of Health and the American Health Care Association to provide Essential Healthcare Services to communities and Health Care facilities throughout Hillsborough County. As a result of the community’s growing needs, the franchise will immediately add 15 new caregivers, specifically Certified Nursing Assistants and Home Health Aides, to its existing team of professionally trained in-home senior care experts.

“We are committed to providing exceptional care for the seniors and families in our community, and know our efforts are inherently valuable during this COVID-19 pandemic—when our clients truly do need us most,” said Scott Fox, owner and senior care specialist at Senior Helpers of Hillsborough. “Our number one priority at this time is to preserve the health and safety of our clients, staff and community, which will remain as we look to expand our services with new team members to provide the best care for elder loved ones.”

Following strict health and safety precautions, Senior Helpers of Hillsborough will host virtual interviews and pre-hire sessions via Zoom to preserve the safety of prospective new hires. In addition to traditional onboarding, caregiver hires will complete extensive, updated pandemic training, including specific safety precautions and procedures as well as basic skills like proper hand washing. Senior Helpers is supplying Personal Protective Equipment (PPE), including gloves, masks, suits and hand sanitizer for all caregivers to maintain the safety of all clients and caregivers.

“In this time of complete uncertainty, we are proud to be able to continue offering local-area seniors and their families the care they need,” said Peter Ross, chief executive officer, Senior Helpers. “Preserving the safety and health of our team and clients will continue to be our highest priority, and we encourage seniors and their families to continue seeking safe, effective in-home care, knowing Senior Helpers will follow every precaution and procedure with the utmost consideration.”

A family-run business for 12 years, Senior Helpers of Hillsborough and its caregivers are available to continue providing immediate care and support for the local senior community and their families. Senior Helpers will continue to be transparent with any new developments and will provide any further updates as necessary. For more information on Senior Helpers of Hillsborough and how to apply, please visit www.seniorhelpers.com/fl/riverview/careers/apply-now. For any questions related to COVID-19 in Florida, please contact the Department’s dedicated COVID-19 Call Center at 1-866-779-6121 or email COVID019@flhealth.gov.

Local In-home Senior Care Company to Bring 30 New Jobs to the Area.

OMAHA, Neb. — Senior Helpers^®, one of the nation’s premier providers of personalized in-home senior care, today announced the official opening of its Omaha location, to be managed and operated by Mandi Matlock. The new franchise will serve senior citizens and their families throughout the Omaha area, which includes western Iowa, Douglas county and Sarpy county. It hopes to bring more than 30 new jobs to the region over the next year. Senior Helpers’ professionally trained caregivers will help local seniors continue to enjoy the comfort of their own home despite age-related illnesses and mobility challenges.

“I was drawn to Senior Helpers by the quality services it offers, and the potential to be a part of a company that is known as the first in the industry to provide specialized caregiver training in Alzheimer’s, dementia, and Parkinson’s disease care,” said Matlock. “Our team is proud to provide a valuable resource to our community by helping to alleviate the stress associated with caregiving and ensure a better quality of life for families through personalized in-home senior care.”

Senior Helpers operates with a vision to be the leading home care company in each community it serves. Its caregivers in Omaha are trained to offer the highest level of care possible based on the company’s Senior Gems® Alzheimer’s and dementia care program. As the gold standard for excellence in personalized in-home senior care, the program was developed in conjunction with nationally recognized dementia care expert Teepa Snow, Positive Approach, LLC. Local residents will also benefit from the company’s Parkinson’s Care Program, a specialized training program for their caregivers created in conjunction with leading experts from the Parkinson’s Foundation’s Centers of Excellence network.

“We’re pleased to welcome Mandi to our team as the newest Senior Helpers franchise owner,” said Peter Ross, chief executive officer, Senior Helpers. “Mandi brings a passion for her community and an understanding of the importance of in-home senior care to her new role. This will serve her well and be rewarding for seniors and families living in Omaha and the surrounding area.”

Senior Helpers newest franchise office is located at 5510 Miller Ave, Omaha, NE 68028. For more information, please visit www.seniorhelpers.com/ne/omaha/metro. For inquiries, please call Mandi Matlock at (402) 359-3595 or email mmatlock@seniorhelpers.com. Senior Helpers of Omaha is also hiring caregivers. For more information on available jobs call (402) 506-6777 or email hrenshaw@seniorhelpers.com.

Leading In-Home Care Company Owner Awarded Division A First Place Columnist During the National Convention of the North American Mature Publishers Association.

BOSTON — Senior Helpers^®, one of the nation’s premier providers of in-home senior care, today announced the owner of its Boston & South Shore location, Mark Friedman, was awarded Winner of Excellence for his editorial series on senior issues from the North American Mature Publishers Association, Inc. (NAMPA). Friedman was bestowed the title of Division A First Place Columnist in Senior Issues as an acknowledgment of his vast impact as a resource to elderly in the Boston community through his informative articles in the South Shore Senior News. The coveted award demonstrates Mark’s knowledge of senior issues and commitment to providing safe and quality patient care.

Friedman was recently awarded this top honor during the NAMPA national convention in Memphis, TN. Fellow columnists from senior publications of sizes strive for top honors in an array of categories. Writers and publications are independently judged on the quality of their written content, editing, photography, web content and more by the prestigious Missouri School of Journalism. This is Friedman’s second award win in the industry, exemplifying his remarkable skills and passion to positively impact all seniors in his community.

“I am honored to receive this award from the gold standard of publishing excellence,” said Friedman, owner, Senior Helpers of Boston & South Shore. “The North American Mature Publishers Award exemplifies my commitment to educate, inform and offer practical advice to seniors in the local community by helping them continue to enjoy the comfort of their own home, despite age-related challenges. My team is proud to be a valuable resource for our community in helping to alleviate the stress associated with caregiving and ensure a better quality of life for families through personalized in-home senior care.”

According to the award, “Friedman offers his readers strong and practical information wrapped around personal experiences. His siblings’ game plan for helping their parents as needs arose could be a model for others to follow. His advice for avoiding escalating issues that lead to bigger problems is a storehouse of easy-to-implement steps, clearly and concisely written.”

NAMPA is an established non-profit association of senior and boomer publications that awards 176 winners, presented at its gala award banquet, in a wide variety of categories, including general excellence, writing/editing, design, content, concept, photography, and website excellence. At this national convention in Memphis, NAMPA celebrated its 25th anniversary of its founding. For additional details on the award, please visit the North American Mature Publishers Association website, maturepublishers.com.

Senior Helpers of Boston & South Shore has two offices 75 Washington Street #203, Norwell, MA 02061 and 245 Washington Street, Suite 202, Wellesley, MA. 02481. For more information, please www.seniorhelpersboston.com. For inquiries, please call (617) 500-6999.