pet services

13 04, 2021

Pet Supplies Plus Supports National Pet ID Week Through Discounted Microchipping

2021-04-13T10:33:57-04:00April 13th, 2021|Tags: , , , |

America’s Favorite Neighborhood Pet Store Continues Partnership with VIP Petcare, Reducing Microchipping Services to $10 to Aid in Reuniting Families with Lost Pets.

LIVONIA, Mich. — Pet Supplies Plus – the largest and most trusted pet retail franchise in the United States – has announced it will be celebrating this year’s National Pet ID Week (April 17-24) by offering discounted microchipping services and name identification tags. During the promotion, pet owners have the opportunity to receive the microchipping service for $10 with a $50 minimum purchase, which is a fraction of the usual cost. In addition to the microchip offer, the Pet Supplies Plus brand will be providing a buy one collar, get an ID tag for free, valid on tags priced $10.98 and under.

During this time, participating Pet Supplies Plus stores across the nation will partner with VIP Petcare, that national veterinary care platform of PetIQ, to offer microchipping vouchers to pet families with any in-store purchase. Neighbors can receive their voucher for discounted microchipping throughout the week of April 17-24 while supplies last, at their nearest Pet Supplies Plus store. To find the nearest Pet Supplies Plus store, neighbors are welcomed to visit www.petsuppliesplus.com/Store. For locations that offer microchipping services specifically, look for locations with VIP Petcare clinics.

Each voucher is for the special discounted rate and is valid through June 28, 2021. Typically, this type of microchipping service at VIP Petcare retails for $25, which is already at a reduced rate compared to the average cost of $45 for microchipping services.

One out of three pets become lost at some point in their lifetime according to the American Humane Association. It is crucial for pet owners to understand their best opportunity to return a pet safely home if lost is a microchip along with and identification tag. To help ensure pet owners are well-informed about the process and to help make it more affordable, Pet Supplies Plus has partnered with VIP Petcare to offer this essential procedure.

  • Over 9 million companion animals are admitted to shelters in the U.S. every year, and many of these are euthanized because their owners cannot be found.
  • Microchipped pets are 2.5 times more likely to be returned to their owners.
  • Dogs without microchips are returned to their owners about 22% of the time, but microchipped dogs are returned over 50% of the time.

“Especially as more and more families across the nation welcomed a new pet into their homes within the last year alone, it’s especially important that we do our part to invest in their well-being to ensure, if lost, these pets in our communities return home safely,” said Chris Rowland, Chief Executive Officer of Pet Supplies Plus. “Our neighbors and their pets become our family – in and out of our stores – and it’s equally as devastating to learn when a pet in our community is missing. That is why we hope this initiative with VIP Petcare helps educate and provide affordable access to microchipping and pet ID tag services to our neighbors nationwide.”

Now with more than 500 locations in 35 states across the country, Pet Supplies Plus offers a wide array of natural pet foods, a variety of Made in the USA pet consumables, such as wet and dry food, treats, rawhide and chews. Set in welcoming neighborhood environments, Pet Supplies Plus team members get to know their neighbors and pets by name at every store. Many locations also feature a full offering of grooming services tailored to meet every pet’s needs, including washes, haircuts, body brushing, flea treatment and nail, skin, ear and oral care. For more information, visit www.petsuppliesplus.com.

About PetIQ
PetIQ is a leading pet medication and wellness company delivering a smarter way for pet parents to help their pets live their best lives through convenient access to affordable veterinary products and services. The company engages with customers through more than 60,000 points of distribution across retail and e-commerce channels with its branded distributed medications, which is further supported by its own world-class medications manufacturing facility in Omaha, Nebraska. The company’s national service platform, VIP Petcare, operates in over 3,400 retail partner locations in 41 states providing cost effective and convenient veterinary wellness services. PetIQ believes that pets are an important part of the family and deserve the best products and care we can give them.

About Pet Supplies Plus

Pet Supplies Plus is focused on making it easier to get better products for your pet. With over 562 locations in 36 states, the stores have a streamlined design making it easy to navigate a wide assortment of natural foods, hard goods and pet services. Headquartered in Livonia, MI., Pet Supplies Plus is ranked in Entrepreneur magazine’s Annual Franchise 500® list as the Top Full-Service Pet Supplies Franchise for its exceptional performance in areas including financial strength, growth rate and system size. For more information visit www.petsuppliesplus.com.

22 01, 2021

Pet Supplies Plus Ranked No. 21 on Entrepreneur Magazine’s Franchise 500

2021-01-22T12:12:51-05:00January 22nd, 2021|Tags: , , , |

Named Top Pet Franchise for the Seventh-Consecutive Year.

LIVONIA, Mich. — Recognized on the franchise industry’s most-reputable and competitive annual ranking, Pet Supplies Plus, the largest independent pet retailer in North America with over 500 stores in 35 states, ranked 21st on Entrepreneur Magazine’s 2021 Franchise 500 list.

The pet retailer known for its neighborhood friendliness and “Minus the hassle” shopping experience, jumped 29 spots compared to last year’s ranking and was named No. 1 in the “Pet Store” category for the seventh-consecutive year.

The 42nd-annual Franchise 500 ranking was calculated with a proprietary formula built to evaluate franchises using five key factors: growth and size; brand strength; costs and fees; franchise support; and financial strength and stability.

The growth of Pet Supplies Plus only supports the brand’s reputation as a recession-resilient franchise opportunity. In fact, the franchise is expected to open 100 new stores this year, which includes rebranding nearly 40 previously-operated Pet Valu stores across seven states. The real estate transaction alone increased the brand’s paw print by 10 percent.

In addition, the retailer with 30-plus years of industry expertise, omni-channel shopping and turnkey processes signed 87 franchise agreements in 2020. The recently-signed deals include former independent pet store owners who joined for the support and systems that come along with an established national brand. It also included existing restaurant owners who expanded their business portfolio with a compatible add-on business and notable AUV.

“The pet industry is strong, and when that is paired with a historically-successful franchise system well known for its unwavering support to its owners, it’s inevitable our strength and stability would be recognized and attract entrepreneurs,” said CEO Chris Rowland. “The signings were all investors eager to join or expand their existing presence with our pet-loving, passionate brand.”

Pet Supplies Plus has remained one the fastest-growing pet retailers because the company’s tagline, Minus the hassle, extends to the franchise owners as well. This entails taking care of all the back-office duties, including IT support, reliable data, merchandising, marketing, supply chain, promotions, pricing and managing their social media.

“We’re evidence that local retail works when it is powered by a passion-driven franchisee and backed by a large organization designed to provide top-of-the-line processes and services built both for our locally-owned stores and corporate locations,” said Rowland. “We want the owners bringing the in-store, delivery and curbside experience alive and running it smoothly for the neighbor’s convenience and all their individual pet needs.”

To add the No. 1 pet franchise to your portfolio, fill out the next step form to speak with a franchise development director.

ABOUT PET SUPPLIES PLUS

Pet Supplies Plus is focused on making it easier to get better products for your pet. With over 500 locations in 35 states, the stores have a streamlined design making it easy to navigate a wide assortment of natural pet foods, goods and services. Additionally, petsuppliesplus.com provides neighbors with additional shopping options to better meet their pet shopping needs.  Headquartered in Livonia, Michigan, Pet Supplies Plus ranked No. 21 in Entrepreneur magazine’s 42nd  Annual Franchise 500® list as of 2021, and is ranked as the Top Full-Service Pet Supplies Franchise for the seventh year running for its exceptional performance in areas including financial strength and stability, growth rate and system size. For more information on Pet Supplies Plus franchise opportunities, visit www.petsuppliesplusfranchising.com.

1 01, 2021

Aussie Pet Mobile: Turning a Struggling Business Around

2021-01-01T17:48:03-05:00January 1st, 2021|Tags: , , , |

When Jeff Lichterman took ownership of a Nashville Aussie Pet Mobile franchise in 2017, he had no groomers, a fleet of four vans in various states of disrepair and an almost non-existent roster of clients. Lichterman was already running a successful Aussie Pet Mobile in Memphis and he poured all his energy into turning around the struggling enterprise in Nashville. By Jessica Jones

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22 12, 2020

Former Pet Valu Stores in Seven States to Re-Open as Pet Supplies Plus

2020-12-22T16:06:20-05:00December 22nd, 2020|Tags: , , , |

Planned Rebranding of 40 Locations Saves Potential Jobs, Creates Turnkey Franchise Opportunities.

LIVONIA, Mich. — Closing its record-breaking growth year on a positive note, Pet Supplies Plus announced today it will acquire an estimated 40 previously operated Pet Valu locations throughout Indiana, Kentucky, Maryland, New Jersey, Ohio, Pennsylvania, and Virginia with some locations to reopen with Pet Supplies Plus branding, products and services as early as January, 2021.

News of the conversions comes after Pet Valu announced last month it was shutting down all U.S. operations, including its 358 stores. By transforming and rebranding some of these store locations to Pet Supplies Plus, many jobs will be saved that might otherwise be lost in addition to keeping pet parents happy by providing a high-touch shopping experience.

Pet Supplies Plus, with over 500 stores in 35 states, is the fastest growing and largest independent pet retailer in North America, and is known for its neighborhood friendliness and Minus the hassle shopping experience.

According to company executives, the former Pet Valu stores will be a mix of corporate and franchisee-owned Pet Supplies Plus locations. These store conversions present a turnkey business opportunity for potential franchisees to step in and operate the stores with a significantly shortened store opening timeline, take advantage of established real estate and benefit from minimal build out expenses vs. building a brand new brick and mortar location. Potential franchisees will also benefit from inheriting an established neighbor base in need of pet foods, goods and services.

“I would like to extend gratitude to the Pet Valu team, who have been nothing but professional and supportive throughout this entire process,” said Nick Russo, senior vice president of franchising and store operations for Pet Supplies Plus. “This exemplifies the type of culture Pet Valu has developed, and we are excited to offer many Pet Valu associates a new home with us.”

Additionally, Russo said the company is seeking qualified franchise partners to be the face of Pet Supplies Plus for many of these locations, adding, “When you pair our national resources and established support systems with a passionate owner who knows the community well and keeps the neighbor at the forefront of all decisions, that’s when Pet Supplies Plus truly shines.”

Russo noted that Pet Supplies Plus has seen a positive impact from the increased spending on pets throughout the country during the pandemic. The demand for franchising opportunities has also increased. In fact, he said, the company is expected to open an estimated 100 new stores in 2021, which includes the previously operated Pet Valu stores obtained. This more than doubles the number of stores opened in 2020.

“We chose locations where we knew Pet Supplies Plus will make the biggest positive impact, especially for pet parents who need a community retailer to depend on for their pet needs,” said CEO Chris Rowland. “We’re honored to provide these neighborhoods with a large assortment of quality pet products and services with knowledgeable team members ready to help make pet ownership easier.”

Pet Supplies Plus is known for its welcoming neighborhood environment, where team members get to know their neighbors and pets by name at every store and offers a wide array of pet care products and toys, as well as natural pet foods and a variety of Made in USA pet consumables, such as wet and dry food, treats, rawhide and chews, both in store and online. Pet Supplies Plus can safely accommodate all in-store services like grooming, pet washes, and Vet Clinics, real-time advice and an opportunity for pets to do their own shopping. In addition, neighbors can conveniently shop online for same-day delivery services that bring pet food and supplies directly to homes, as well as free 2-hours curbside pickup.

ABOUT PET SUPPLIES PLUS

Pet Supplies Plus is focused on making it easier to get better products for your pet. With over 500 locations in 35 states, the stores have a streamlined design making it easy to navigate a wide assortment of natural pet foods, goods and services. Additionally, petsuppliesplus.com provides neighbors with additional shopping options to better meet their pet shopping needs.  Headquartered in Livonia, Michigan, Pet Supplies Plus ranked No. 50 in Entrepreneur magazine’s 41th Annual Franchise 500® list as of 2020, and is ranked as the Top Full-Service Pet Supplies Franchise for the sixth year running for its exceptional performance in areas including financial strength and stability, growth rate and system size. For more information on Pet Supplies Plus franchise opportunities, visit www.petsuppliesplusfranchising.com or contact Christine Schultz at (734) 793-6656 or cschultz@petsuppliesplus.com.

6 11, 2020

Pet Supplies Plus Partners with Natural Balance® to Make $50,000 Donation to Patriot PAWS to Honor Veteran’s Day

2020-11-06T16:37:30-05:00November 6th, 2020|Tags: , , , |

America’s Favorite Neighborhood Pet Store Partners with Natural Balance® to Help Provide Service Dogs to Deserving, Disabled Veterans.

DENTON, Texas Pet Supplies Plus, the largest and most trusted pet retail franchise in the United States, has collaborated with Natural Balance® to raise awareness about the incredible and positive impact pets have on active and former military servicemen and women. As a result of this national partnership, Natural Balance® donated $50,000 to Patriot PAWS Service Dogs, a non-profit that trains and provides service dogs for disabled veterans, at no cost. The local Pet Supplies Plus in Denton will host a check presentation, fittingly, on Veteran’s Day (November 11) at 9 a.m.

During the month of November, a portion of the proceeds from Natural Balance® products purchased at any of the 500+ Pet Supplies Plus locations contributed to the $50,000 donation to Patriot PAWS. The donation will help the organization provide service dogs, at no cost, to disabled American veterans with mobile disabilities in order to help restore and maintain their physical and emotional stability.

“We know the positive impact a support animal can have on a healing veteran, and how difficult it can be to await the relief that they can bring, which is why we’re humbled to do our part and continue our partnership with Patriot PAWS for the fourth consecutive year,” said Chris Rowland, CEO of Pet Supplies Plus. “With over 50 disabled American veterans waiting for a Patriot PAWS Service Dog, we hope these funds will help expedite the process to allow more veterans to be united with their service dog.”

The check will be presented at the Denton Pet Supplies Plus, located at 1400 S. Loop 288 in Denton, TX, at 9 a.m. CST.

While the positive impact of service dogs on the wellbeing of veterans is widely known, many are waitlisted to be matched with their Patriot PAWS service dog, as the level of disabled veteran applicants is so high. On top of the existing demand, countless studies indicate the devastating impact of the pandemic, alone, has on the emotional and physical health of the nation, including American veterans – making Patriot PAWS’ services that much more essential.

Founded in 2006 by professional dog trainer, Lori Stevens, Patriot PAWS aims to train and place service dogs with disabled veterans. The organization’s Rockwall campus in Texas houses and trains up to 35 dogs at a time with an additional 50-60 dogs trained at other locations. Year to date, they have placed 22 service dogs with veterans in need —aiding in their transition from military to civilian life. Although they have seen significantly less placements this year due to COVID, the organization continues to remain focused on their mission, and with the help of Pet Supplies Plus and Natural Balance®, expect to be able to make a few more placements by the end of the year.

“We are beyond thankful that Pet Supplies Plus was able to, once again, team up with Natural Balance® to support our mission,” said Patriot PAWS Founder Lori Stevens. “It allows us the ability to help provide some of our disabled American veterans currently on our waitlist with a Patriot PAWS Service Dog. This generous donation means more to us than ever before – ensuring highly trained service dogs at no cost to these deserving individuals.”

Now with more than 500 locations in 35 states across the country, Pet Supplies Plus offers a wide array of natural pet foods, a variety of Made in the USA pet consumables, such as wet and dry food, treats, rawhide and chews. Set in welcoming neighborhood environments, Pet Supplies Plus team members get to know their neighbors and pets by name at every store. Many locations also feature a full offering of grooming services tailored to meet every pet’s needs, including washes, haircuts, body brushing, flea treatment and nail, skin, ear and oral care. For more information, visit www.petsuppliesplus.com.

About Pet Supplies Plus

Pet Supplies Plus is focused on making it easier to get better products for your pet. With over 500 locations in 35 states, the stores have a streamlined design making it easy to navigate a wide assortment of natural foods, hard goods and pet services. Headquartered in Livonia, MI., Pet Supplies Plus is ranked in Entrepreneur magazine’s Annual Franchise 500® list as the Top Full-Service Pet Supplies Franchise for its exceptional performance in areas including financial strength, growth rate and system size. For more information visit www.petsuppliesplus.com.

31 10, 2020

A Highly Profitable and Fulfilling Opportunity

2020-10-31T16:07:43-04:00October 31st, 2020|Tags: , , |

Dog Training Elite’s founder, John Mestas, knew from an early age he wanted to pursue a career that allowed him to interact with dogs. He spent many years honing his training skills by entering dogs in obedience trials. In 1976, Mestas opened Arrow Kennels, named after his first obedience trial dog, Arrow. He began training dogs who boarded at the kennels, and before long, the training services offered by Mestas became the most lucrative aspect of the business.

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31 10, 2020

Success Has No Boundaries

2020-10-31T16:03:21-04:00October 31st, 2020|Tags: , , |

As owners of a pet store in Caracas, Venezuela, Alex Sanchez and Joanne Arvelaez not only knew how to run a successful business, but they also had a broad knowledge base about the pet industry. Despite their expertise, however, they found they were not immune to the economic downturn that rippled throughout their home country.  By Rochelle Miller

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8 10, 2020

Pet Supplies Plus Recognized for Sustainable Growth within the Indispensable Pet Category

2020-10-08T10:41:40-04:00October 8th, 2020|Tags: , , , |

Neighborhood Pet Retailer named a ‘Top Growth Franchise’ by Entrepreneur Magazine, Pet Service Category Predicted to be one of the ‘hottest’ industries.

LIVONIA, Mich. — Pet Supplies Plus, the largest independent pet retailer in North America, known for its high-touch local shopping experience was ranked No. 104 in Entrepreneur Magazine’s first ‘Top Growth Franchises,’ list.

Published in the September issue, the list recognized only 150 companies from Entrepreneur’s annual Franchise 500 ranking.

To determine the 2020 Top Growth Franchises ranking, Entrepreneur evaluates each franchisor’s total positive franchise growth over the past three years as well as factors that negatively affect growth, such as terminations, nonrenewals, and other closures.

This recognition follows Entrepreneur Magazine’s, updated list of The Hottest Industries Today which highlights the pet category with its consistent year-over-year growth even in this challenging year. From the start of the pandemic, Pet Supplies Plus was deemed an essential retailer, with its 500-plus stores providing a wide assortment of pet grocery needs, products, toys, and services. When Amazon and other online pet retailers were taking between 3-7 days for delivery, Pet Supplies Plus, having proactively anticipated the increased need for inventory, offered neighbors same day pick up or delivery from their conveniently located neighborhood pet stores.

“We’ve always been a recession-resistant franchise and our strength and stability during 2020 has only solidified our brand’s track record of success,” said CEO Chris Rowland. “One of the reasons pet passionate candidates are joining Pet Supplies Plus, is because of our continuous growth and innovation benefits both for our locally-owned stores and corporate locations.”

Pet Supplies Plus has already signed 36 franchise agreements this year, to account for 59 new stores.

The Pet Supplies Plus system is built to help franchisees scale quickly and successfully. For example, Brian Rolf, became a Pet Supplies Plus owner in 2016, after serving in the military for 20 years. In four short years, Rolf is now a multi-unit owner and recognized as a Franchise Business Review 2020 Franchise Rock Star.

This year’s Franchise Rock Stars were selected from over 28,000 franchisees, representing more than 300 brands that participated in Franchise Business Review’s research in the past 18 months. Rolf, like many owners in the Pet Supplies Plus system, are examples of achieving success through following the franchise model and fully committing to the community and neighbors they serve.

“Retail works when it is powered by passion-driven individuals that genuinely love what they do and who they do it for,” said Rowland. “Often times our owners can be found on the sales floor alongside their knowledgeable team members for in-store shopping as well as overseeing streamlined online ordering, curbside pickup and delivery.”

Pet Supplies Plus thrives because the owners’ top focus is connecting with their neighbors. The franchise takes ‘Minus the hassle,’ out of business ownership by providing world-class franchisee support, purchasing power, merchandising, marketing, supply chain logistics and other ‘back room’ duties. The brands community-minded owners paired with superior corporate support makes for a winning combination.

ABOUT PET SUPPLIES PLUS

Pet Supplies Plus is focused on making it easier to get better products for your pet. With over 500 locations in 34 states, the stores have a streamlined design making it easy to navigate a wide assortment of natural pet foods, goods and services. Headquartered in Livonia, Mich., PSP ranked No. 50 in Entrepreneur magazine’s 41th Annual Franchise 500® list as the Top Full-Service Pet Supplies Franchise for the sixth year running for its exceptional performance in areas including financial strength and stability, growth rate and system size.

For more information on the Pet Supplies Plus franchise opportunity, visit www.petsuppliesplusfranchising.com.

7 07, 2020

Thriving as Partners in Both Marriage and Business

2020-08-07T16:00:19-04:00July 7th, 2020|Tags: , , , |

James and Frank Boswell have been successful as partners not only in marriage but also in business. James, an active serviceman in the U.S. Navy, and Frank, a professional interpreter for the deaf, are also franchise owners. The couple owns and operates three pet-grooming units in the Houston area for Aussie Pet Mobile.  By Rochelle Miller

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