home based franchise

3 02, 2021

InXpress Recognized on Entrepreneur Magazine’s Franchise 500 Ranking

2021-02-03T13:52:45-05:00February 3rd, 2021|Tags: , , , , , |

Global Shipping Franchise Continues to Expand and Experience YOY Revenue Growth.

SOUTH JORDAN, Utah — InXpress, a shipping and logistics franchise with a network of over 400 franchises in 14 counties, ranked No. 402 on Entrepreneur Magazine’s  comprehensive Franchise 500 list.

The 42nd-annual Franchise 500 ranking was calculated with a proprietary formula built to evaluate franchises using five key factors: growth and size; brand strength; costs and fees; franchise support; and financial strength and stability.

The brand’s continuous placement on the competitive ranking, along with the franchise’s rising year-over-year system revenue growth even during the covid-19 environment (up 8.5 percent compared to 2019) and steady development, reinforces the recession-resilient franchise opportunity.

In fact, InXpress Americas doubled its deals and welcomed 22 newly signed franchise agreements for 2020.

“The sought-after global logistics industry paired with our franchisees’ ability to solve pain points for small-to-medium size businesses, even through challenging times, has resulted in new franchisees eager to fast track their launch process,” said executive vice president for franchise development at InXpress, Christina Chambers. “The demand for our wide assortment of shipping services was made evident as the existing system and new owners saw firsthand the essential nature of the business in 2020.”

The brand’s strength continues to gain the attention of qualified franchise candidates who are seeking a home-based opportunity with no territory restrictions and limitless growth potential. These candidates desire to be a local service provider for small-to-medium size businesses, providing them access to InXpress’ bulk-buying discounts, world-class carrier partners, and automated shipping technology.

The franchise requires no upfront costly brick-and-mortar lease; rather many owners opt to start as home-based and then move into a small office environment after the first year to build up their team and scale the business, often times in order to move into a sales management role.

“Small-to-medium size businesses will always need fast and reliable shipping solutions for their international small parcel, domestic small parcel and LTL (freight) needs,” said CEO Dustin Hansen. “With our initial launch training, ongoing support, and network of franchisees dedicated to mentoring new owners, each franchise is able to establish itself as the trusted, knowledgeable partner for enterprises in need of shipping advocates and hands-on account management.”

InXpress is the only non-asset authorized shipping reseller logistics company in the US that can offer customers multiple shipping solutions through a global network of robust carrier partners. InXpress has reoccurring revenue potential for self-motivated business owners who want to provide a valuable service to a variety of business owners.

About InXpress

InXpress, a global business-to-business franchise company in the shipping and logistics industry, with a network of over 400 franchisees provides SMEs with unrivaled time and cost-saving shipping solutions through consultative services and innovative software. Due to the franchise’s size and its partnership with multiple world-class carrier partners, InXpress franchisees can offer big shipping discounts to small and medium-sized business. With automated shipping technology and one-on-one account management, InXpress customers are treated with the care and services typically reserved for Fortune 1000 companies. The core services include international small parcel, domestic small parcel and LTL (freight). The company was founded in 1999 in the United Kingdom and currently operates in 14 countries. InXpress Americas began franchising in 2006. To learn more about the franchise opportunity and the reoccurring revenue potential, visit inxpressfranchise.com.

7 01, 2021

Neighborly® Acquires Precision Door Service

2021-01-07T10:42:28-05:00January 7th, 2021|Tags: , , , , , |

Neighborly’s fifth and final acquisition of 2020 grows franchisor to 28 brands across 19 service verticals, more than 4,500 franchises and 1,000 associates across nine countries.

WACO, Texas — Neighborly®, the world’s largest franchisor of home service brands, today announced the acquisition of Precision Door Service, the nation’s leading garage door repair franchise headquartered in Titusville, Florida. The acquisition was finalized on December 31, making it Neighborly’s fifth service brand acquired in 2020.

“I am thrilled to be adding Precision Door Service’s premier customer experiences, top-of-the-line service offerings and experienced franchise owners to our global network,” said Mike Bidwell, President and CEO of Neighborly. “Our Neighborly family includes 10 million customers who rely on our brands as the home for exceptional service, and we’re proud to now add to our portfolio through this acquisition the needed and important service of garage door repair and installation. We look forward to working with the Precision Door Service team to collectively execute our strategy to ‘Own the Home’ through Neighborly home service offerings.”

Founded in the late 1980s by Brian Tindall, who is reinvesting in the organization through franchise ownership following the sale of the company, Precision Door Service’s vision from day one has been to provide the best garage door repair and installation service in the market. Today, the organization’s franchise network is more than 100 locations across the United States and generates appropriately $300 million of system sales.

As a result of this acquisition, Precision Door Service will benefit from the increased consumer awareness, new tools for growth and enhanced lead generation capabilities that Neighborly has a proven track record of providing to its franchise brands. Furthermore, Neighborly will add support for existing Precision Door Service franchise owners to help them realize their same store sales potential.

“All of us at Precision Door Service are so excited to be joining Neighborly, such a well-established and ethical franchisor with a renowned reputation for growing franchises,” said Mike Brickner, President of Precision Door Service. “Over time, I’ve had the privilege of getting to know the Neighborly organization and many of its leaders and have seen firsthand how much this company values innovation and its Code of Values, which aligns well with our own corporate culture. The resources this change will bring to Precision Door Service are many, and we look forward to what it will mean for us over the coming months and years.”

For more information about Neighborly’s service brands visit www.neighborlybrands.com.

About Neighborly®

Neighborly® is the world’s largest home services franchisor of 28 brands and more than 4,500 franchises collectively serving 10 million+ customers in nine countries, focused on repairing, maintaining and enhancing homes and businesses. The company operates online platforms that connect consumers to service providers in their local communities that meet their rigorous standards as a franchisor across 18 service categories at Neighborly.com in the United States and Neighbourly.ca in Canada. More information about Neighborly/Neighbourly, and its franchise concepts, is available at https://www.neighborlybrands.com/.

27 10, 2020

Neighborly® Announces Plans to Open Second Headquarters in Irving, Texas

2020-10-27T11:28:31-04:00October 27th, 2020|Tags: , , , , |

Global franchisor selects site to expand staff and support its rapidly growing network.

WACO, Texas — Neighborly®, the world’s largest franchisor of home service brands, today announced plans to open a second headquarters office in Irving, Texas.

The new office, which is slated to open in April 2021, will occupy 34,000 square-feet of the 500 E. John Carpenter Freeway office building located in the central, upscale Las Colinas/Irving submarket. Neighborly plans to move five out-of-state brands: Mr. Handyman, Molly Maid, Dryer Vent Wizard, Window Genie and Real Property Management, as well as expand its IT and Digital Marketing teams, to the new location.

“We’ve been looking for some time now for the right opportunity to open a new Neighborly hub in the North Texas area that is perfectly suited for the continued growth of our worldwide business,” said Mike Bidwell, President and CEO of Neighborly. “The City of Irving has already welcomed us with open arms, and we are excited that we will soon be able to call this community our second home.”

Neighborly will continue to maintain its Waco Headquarters office with this second headquarters giving Neighborly access to more franchise resources and a centrally located hub for national and international travel, both of which are especially attractive benefits to the global franchisor.

Irving’s connectivity and accessibility to world-class talent make our community a top contender for business and were key factors in Neighborly’s real estate decision,” said Beth Bowman, President & CEO of the Greater Irving-Las Colinas Chamber of Commerce and the Irving Economic Development Partnership. “For this highly-reputable company to select our community as a headquarters site not only means quality job opportunities for our residents but it also is a further testament to the business-friendly environment Irving-Las Colinas offers. The Partnership is proud to welcome Neighborly and we look forward to engaging and integrating their workforce into the community.”

Following its 2021 opening, Neighborly plans for the new office to be occupied by at least 60 associates come December 2022. By the close of 2026, Neighborly projects that this new office will be home to more than 200 full-time associates, including both existing and entirely new positions.

“On behalf of the City of Irving, we are excited to welcome Neighborly and its nationally-recognized home service brands to our community,” said Mayor Rick Stopfer. “I am certain its workforce and executives will find our vibrant and dynamic city to be a premier business destination with quality amenities, diverse assets and a sophisticated pool of employee talent. I look forward to personally welcoming Neighborly to Irving-Las Colinas.”

For more information about Neighborly’s service brands visit www.neighborlybrands.com.

About Neighborly®

Neighborly® is the world’s largest home services franchisor of 27 brands and more than 4,300 franchises collectively serving 10 million+ customers in nine countries, focused on repairing, maintaining and enhancing homes and businesses. The company operates online platforms that connect consumers to service providers in their local communities that meet their rigorous standards as a franchisor across 18 service categories at Neighborly.com in the United States and Neighbourly.ca in Canada. More information about Neighborly/Neighbourly, and its franchise concepts, is available at https://www.neighborlybrands.com/. To learn about franchising opportunities with Neighborly®, click here.

12 10, 2020

InXpress Named “Best Culture Franchise” by Franchise Business Review

2020-10-12T11:37:19-04:00October 12th, 2020|Tags: , , , , , |

Global Shipping and Logistics Franchise Recognized for Strong Company Culture.

South Jordan, UtahInXpress, the global business-to-business shipping and logistics franchise, was named in Franchise Business Review‘s first-annual “Culture100,” award-winners. InXpress was recognized for its unmatched company culture and included within The Top 100 Franchises, which received the highest ratings for leadership, mission, community, and overall franchisee satisfaction.

Company culture is one of the most important factors that contribute to ultimate franchisee satisfaction. It not only encourages improvement on system-wide performance, but inspires dedication and drives profits for franchisees. Franchise Business Review surveyed InXpress franchisees on 37 benchmark questions about leadership, franchise community, training and support, core values, franchise system, financial opportunity and self-evaluation to share their experience within the network. According to more than 70 percent of franchisees who participated, InXpress consistently offers a supportive community and positively innovates its procedures for the future.

“InXpress creates a collaborative environment that truly allows franchisees to make their business their own, while feeling immense support not only from our executive team but the community around them,” said Dustin Hansen, CEO InXpress of Americas. “From integrating the latest technology to providing the utmost quality services and leading with honest core values, we’re dedicated to improving the lives of our franchisees through every aspect of the business.”

InXpress promotes open communication amongst the leadership team and throughout the system. The global company is known of its ‘All-In,’ collaborative team mentality. InXpress ensures that each individual owner has the tools they need to become profitable while also proudly operating a business they genuinely enjoy. Among the brands that Franchise Business Review researched for top company culture, InXpress overall scored above average for its designated benchmarks. The common themes within the franchisee satisfaction summary report for 2019, was high satisfaction for clear vision, involvement and effectiveness from the leadership team, the franchisors commitment to honesty, integrity and the success of the franchise owners and the supportive culture among the franchisee community.

Franchise Business Review is an independent research firm that benchmarks franchisee satisfaction. This first-annual Culture100 award honors franchise organizations who designed, built, and maintained an outstanding company culture. InXpress was carefully chosen for its strong brand, effective communication, and trustworthy leadership.

About InXpress

InXpress, a global business-to-business franchise company in the shipping and logistics industry, with a network of over 400 franchisees provides SMEs with unrivaled time and cost-saving shipping solutions through consultative services and innovative software. Due to the franchise’s size and its partnership with multiple world-class carrier partners, InXpress franchisees can offer big shipping discounts to small and medium-sized business. With automated shipping preparation and one-on-one account management, InXpress customers are treated with the care and services typically reserved for Fortune 1000 companies. The core services include international small parcel, domestic small parcel and LTL (freight). The company was founded in 1999 in the United Kingdom and currently operates in 14 countries. InXpress Americas began franchising in 2006. To learn more about the franchise opportunity and the reoccurring revenue potential, visit https://inxpressfranchise.com/.

6 10, 2020

Neighborly® Acquires ShelfGenie

2020-10-06T11:22:48-04:00October 6th, 2020|Tags: , , , , |

Neighborly’s third acquisition of 2020 grows franchisor to 27 service brands, with more than 4,300 franchises and nearly 1,000 associates across nine countries.

WACO, Texas — Neighborly®, the world’s largest franchisor of home service brands, today announced the acquisition of ShelfGenie, a custom glide-out shelving solutions franchise headquartered in Atlanta, Georgia.

“The acquisition of ShelfGenie – the only nationwide franchise known for designing, building and installing custom pull-out shelving solutions into existing cabinets – furthers our strategy to ‘Own the Home’ through Neighborly’s home services,” said Mike Bidwell, president and CEO of Neighborly. “ShelfGenie’s high-quality service offerings and proven commitment to customer service make it an excellent complement to our existing portfolio of home service brands, providing an ideal opportunity for continued growth of the ShelfGenie franchise network and the Neighborly organization at-large.”

ShelfGenie was founded in 2000 in Richmond, Virginia, under the original name of Shelf Conversions. Since its 2008 rebranding and adoption of the franchise business model, the company has since grown its network to more than 50 franchise locations spanning 275 territories across the United States and Canada.

“As part of our organization’s Noble Purpose, our ShelfGenie franchise owners are committed to turning the frustration and pain points homeowners have throughout their homes into sources of joy and comfort,” said Andy Pittman, President of ShelfGenie. “It is through this dedication to our customers that we are projecting a record year in 2020 despite the challenges of an ongoing pandemic. Joining the Neighborly network will maximize our potential to achieve success in the years to come. I expect great things are in store for our franchise owners and their clients.”

As a result of this acquisition, ShelfGenie will now benefit from new tools for growth and enhanced exposure to Neighborly’s 10 million customers who rely on Neighborly brands for their home service needs.

“Since we began franchising ShelfGenie 12 years ago, our goals have always revolved around franchise profitability and continued growth,” said Barry J. Falcon, Board Chairman and co-founder of ShelfGenie. “Now under the Neighborly umbrella, our opportunity to exceed those goals is better than ever before. Through the continued leadership of Andy Pittman and now Mike Bidwell, the future looks bright for the entire ShelfGenie system.”

Boxwood Partners, a Richmond, Virginia, middle market investment bank, served as sell-side advisor to ShelfGenie for the transaction.

For more information about Neighborly’s service brands visit www.neighborlybrands.com.

About Neighborly®

Neighborly® is the world’s largest home services franchisor of 27 service brands and more than 4,300 franchises serving 10 million+ customers in nine countries, focused on repairing, maintaining and enhancing homes and businesses. The company operates online platforms that connect consumers to service providers in their local communities that meet their rigorous standards as a franchisor across 18 service categories at Neighborly.com in the United States and Neighbourly.ca in Canada. More information about Neighborly/Neighbourly, and its franchise concepts, is available at www.NeighborlyBrands.com and www.nbly.co.uk.

22 09, 2020

InXpress Americas Now Offering Expanded Shipping Options

2020-09-22T10:09:41-04:00September 22nd, 2020|Tags: , , , , , |

Shipping and Logistics Franchise Expands Carrier Shipping Solutions for Small and Mid-Size Enterprises.

SOUTH JORDAN, UtahInXpress, a shipping and logistics franchise with a network of almost 400 franchises in 14 countries, has expanded its service offering to now include UPS® shipping for companies based in the U.S. market. The enhanced domestic small parcel and international shipping options, which benefit from InXpress’ purchasing power, offer great value, visibility and personalized service mindful of both time-in-transit and money.

InXpress first started offering UPS® services to customers in 2004 in the UK. Being a customer-centered company, InXpress USA knew it could enhance the customer experience to offer the full-range of UPS® small parcel shipping services to help more small-to-medium size enterprises (SMEs) with vast shipping needs. No matter the time required to ship, frequency of shipments, volume, size, destination or need – InXpress can deliver on a personalized shipping solution.

InXpress customers will now have access to the following shipping options:

  • UPS Next Day Air®
  • UPS Next Day Air Saver®
  • UPS 2nd Day Air® and UPS 3 Day Select®
  • UPS® Ground and UPS® Standard Service to Canada
  • UPS Worldwide Express®, UPS Worldwide Saver® and UPS Worldwide Expedited®

“InXpress has always been centered on helping bolster small-to-medium size enterprises around the world and we believe by adding to our robust shipping service offerings, we will strengthen and reinforce our commitment to entrepreneurs in need of immense shipping solutions,” said Dustin Hansen, CEO of InXpress Americas. “We don’t just want to accommodate customers, we want to evolve and provide the best-in-class support we can for our SME partners.”

InXpress franchisees are global shipping specialists who serve SMEs seeking strategic partners and cost-saving advocates, who provide shipping rates traditionally only available to high-volume clients. InXpress provides customers with real-time visibility, the ability to ship efficiently and a single local point of contact who will go the extra mile with one-stop-shop access to multiple carrier options. InXpress is the only non-asset authorized reseller company that can offer customers multiple shipping solutions through a global network of robust carrier partners.

About InXpress:

InXpress, a global business-to-business franchise company in the shipping and logistics industry, with a network of over 400 franchisees provides SMEs with unrivaled time and cost-saving shipping solutions through consultative services and innovative software. Due to the franchise’s size and its global connection to more than 50 trusted carrier partners, InXpress franchisees can offer big shipping discounts to small and medium-sized business. With automated shipping preparation and one-on-one account management, InXpress customers are treated with the care and services typically reserved for Fortune 1000 companies. The core services include international small parcel, domestic small parcel and LTL (freight). The company was founded in 1999 in the United Kingdom and currently operates in 14 countries. InXpress Americas began franchising in 2006. To learn more about the franchise opportunity and the reoccurring revenue potential, visit https://inxpressfranchise.com/.

20 07, 2020

Shipping Consultants Serve as Pandemic Partners, Ongoing Support for Business Owners

2020-07-20T11:51:17-04:00July 20th, 2020|Tags: , , , , , |

InXpress Experiences Mid-Year Franchise Growth Due to Proficiency, Rise of e-commerce and Robust Industry.

SOUTH JORDAN, UtahInXpress, a shipping and logistics franchise with a network of 400 franchises in 14 countries – helps small-to-medium size businesses ship 4.6 million packages a year. This year, efficient shipping has become even more essential for business owners due to supply chain challenges, overwhelmed carrier partners and an overall influx of ecommerce shipping needs.

InXpress is the DHL Express No. 1 reseller of 2019, and through the trusted global partnership, massive group buying power, and a reliable network of nearly 50 other carrier partners, franchisees are able to offer small and mid-size enterprises (SME) shipping rates traditionally only available to high-volume clients.

“It’s undeniable that there is a growing demand for discounted shipping services in the rapidly expanding e-commerce sector, resulting in franchise candidates researching InXpress,” said Christina Chambers, Executive Vice President, Franchise Development. “Fortunately, our franchisees who are trusted, knowledgeable partners for SMEs continue to serve as a reliable remote support system for all of their clients shipping needs and especially there to assist those facing pandemic-impacts.”

InXpress Americas awarded eleven franchise agreements and three transfer agreements for the first half of 2020. InXpress fills a unique hole in the marketplace, and will soon be able to assist more small-to-medium size businesses in need of solution-driven partners offering one-stop-shop access to multiple carrier options.

InXpress, named #188 on Entrepreneur Magazine’s 2020 Top Global Franchises list continues to see franchise prospects join with unique and varying backgrounds. One entrepreneur is joining InXpress after a decade of serving in the United States Marine Corps. Some are coming from corporate positions in accounting, sales and different leadership positions within start-up companies, while others have no sales-background but are self-driven, strategic and know the growth potential.

Some new franchisees have seen the financial freedom and success of others. For instance, Vijay Nalik is opening an InXpress in Tennessee, while his brother owns an InXpress in Australia. The transfer sales speak to the future selling option available to franchisees and the benefit of purchasing an established InXpress franchise with cliental built-in.

“Our clients, especially those in high-demand e-commerce verticals, rely on our global DHL partnership and widespread carrier connections,” said Kody Slade, InXpress Dallas franchisee and franchise development director. “As international specialists, we provide tailor-made courier and delivery options for customers. What sets InXpress apart from competitors is our franchisees’ superior account management and attentive personal touch.”

The InXpress franchise opportunity is attractive to self-starters because it allows owners to work anywhere in the world with no territory restrictions and no employee requirements. The work-from-home nature of the business, allows owners to launch with low-overhead and provide a needed service safely from the comfort of their home office.

As long as a prospective client is not already working with another InXpress franchisee, they can be presented with money-saving services that benefit their reoccurring shipping needs. Additionally, it’s a proven franchise model that allows entrepreneurs the flexibility to scale as they see fit. Franchisees can shift their business to industries experiencing an upward tick in shipping needs.

About InXpress:

InXpress, a global business-to-business franchise company in the shipping and logistics industry, with a network of over 370 franchisees provides SMEs with unrivaled time and cost-saving shipping solutions through consultative services and innovative software. Due to the franchise’s size and its partnership with DHL and more than 50 other trusted carrier partners, InXpress franchisees can offer big shipping discounts to small and medium-sized business. With automated shipping preparation and one-on-one account management, InXpress customers are treated with the care and services typically reserved for Fortune 1000 companies. The core services include international small parcel, domestic small parcel and LTL (freight). The company was founded in 1999 in the United Kingdom and currently operates in 14 countries. InXpress Americas began franchising in 2006. To learn more about the franchise opportunity and the reoccurring revenue potential, visit https://inxpressfranchise.com/.

2 07, 2020

Neighborly® Acquires HouseMaster®

2020-07-02T11:10:34-04:00July 2nd, 2020|Tags: , , , , , , |

Home inspection franchise grows franchisor to 25 brands and more than 4,000 franchise owners under the parent company umbrella.

WACO, TexasNeighborly®, the world’s largest franchisor of home service brands, today announced the acquisition of HouseMaster, a professional home inspection franchise headquartered in Somerville, N.J. The addition becomes the 25th brand under the Neighborly umbrella and officially expands the organization to more than 4,000 franchise owners around the world.

“Our vision is to ‘Own the Home’ and provide the very best services to homeowners, and this now includes HouseMaster’s premier home inspection network with a stellar reputation that more customers can call upon,” said Mike Bidwell, president and CEO of Neighborly. “HouseMaster is a perfect complement to our existing Neighborly brands and presents a tremendous opportunity to grow more franchise locations.”

Founded in 1979 by Ken Austin, HouseMaster became the first home inspection business to franchise and now includes more than 170 franchise owners serving more than 300 franchise territories across the U.S. and Canada. Since the brand’s founding, HouseMaster inspectors have performed more than 3.5 million home inspections.

Now as part of Neighborly, the brand that pioneered the home inspection business will operate alongside Neighborly’s many home service brands that repair, maintain and enhance the home. The combined reach that results from this acquisition will continue to help more than 10 million customers across the Neighborly organization find and utilize the best home service professionals in the world.

“Having grown up in this business, I recognize that joining the larger Neighborly organization marks a historic moment for HouseMaster as a launching point for growth like we’ve never seen before,” said Kathleen Austin Kuhn, president of HouseMaster and a charter member of the American Home Inspection Association (AHIA). “We look forward to expanding our presence, serving more customers by being all things Neighborly to residential and commercial real estate buyers and sellers.”

Deloitte Corporate Finance LLC provided advisory services to Neighborly in connection with this transaction.

For more information about Neighborly’s service brands visit www.neighborlybrands.com.

About Neighborly®

Neighborly® is the world’s largest home services franchisor of 25 brands (including Neighborly umbrella service brand) and more than 4,000 franchise owners serving 10 million customers in nine countries, focused on repairing, maintaining and enhancing homes and businesses. The company operates online platforms that connect consumers to service providers in their local communities that meet their rigorous standards as a franchisor across 15 service categories at www.neighborly.com in the United States and www.neighbourly.ca  in Canada. More information about Neighborly/Neighbourly and its franchise concepts is available at www.NeighborlyBrands.com and www.nbly.co.uk.

31 05, 2020

The Nation’s Only Mobile Screen Repair Franchise

2020-05-31T10:19:06-04:00May 31st, 2020|Tags: , , , |

For over 40 years, Screenmobile has been the nation’s largest mobile screening company and the largest consumer of screens in the world! In 1980, Monty M. Walker and his two sons began repairing and installing screens for their Glendora, California, community using a homemade wooden tent trailer.

(more…)

20 04, 2020

InXpress Develops New In-House Global Shipping Platform

2020-04-20T15:05:11-04:00April 20th, 2020|Tags: , , , , , |

Shipping and Logistics Franchise Introduces User-Friendly Technology for Flexibility and Speed.

SOUTH JORDAN, Utah — InXpress, a global business-to-business shipping and logistics franchise has developed an in-house software platform, Webship+, to better serve its 30,000 customers worldwide. With a shipment every seven seconds, the company created its own intuitive global shipping software for user-friendly flexibility and in-house control to make future modifications.

When redesigning and creating its own easy-to-use online portal, the franchise factored in customer feedback and franchisee insight from the Brand Development Council. InXpress built Webship+ off of key existing features from its previous software, like the bulk upload tool, world-class AWS hosting, traffic light tracking system and easy integration with e-commerce platforms to save SMEs time, money and hassle.

“The enhanced system provides customers with greater flexibility in speed, a cleaner interface and additional features that make it easier for customers to do business with us,” said Paul Knott, chief operating officer of InXpress. “We help small-to-medium size businesses ship 4.6 million packages a year in 14 countries, and as volume grows, we are confident our software capacity will grow with our customers.”

Some of the customer-centric features Knott mentions include mobile access, accurate quote comparison based on real-time data, simple invoices and increased service availability.

From its founding, InXpress created a customer-service oriented culture and franchisees take pride in offering a more impactful user experience. Now more than ever, small-to-medium size enterprises need real-time visibility, help reducing costs, the ability to ship efficiently and a local contact who will go the extra mile with one-stop-shop access to multiple carrier options.

“InXpress franchisees focus on providing a true partnership with their customers, especially in times like this,” said Dustin Hansen, chief executive officer of InXpress Americas. “With our advanced proprietary platform our franchisees and customers have visibility into what’s available, fast quotes and the ability to quickly communicate with each other and eliminate the frustration of an overwhelmed 1-800 number.”

As an essential business, SMEs have real needs right now and its in-house technology positions InXpress to adapt with the customer needs. InXpress is committed to constant innovation to better serve and assist customers.

About InXpress:

InXpress, a global business-to-business franchise company in the shipping and logistics industry, with a network of over 370 franchisees provides SMEs with unrivaled time and cost-saving shipping solutions through consultative services and innovative software. Due to the franchise’s size and its partnership with DHL and more than 50 other trusted carrier partners, InXpress franchisees can offer big shipping discounts to small and medium-sized business. With automated shipping preparation and one-on-one account management, InXpress customers are treated with the care and services typically reserved for Fortune 1000 companies. The core services include international small parcel, domestic small parcel and LTL (freight). The company was founded in 1999 in the United Kingdom and currently operates in 14 countries. InXpress Americas began franchising in 2006. To learn more about the franchise opportunity and the reoccurring revenue potential, visit https://inxpressfranchise.com/.