family caregivers

BALTIMORE — Fortune Magazine and Great Place to Work^® have named Senior Helpers^®, the nation’s premier provider of in-home senior care, one of the Best Places to Work in the country in the Aging Services category for the second consecutive year. Out of the 50 companies featured on the Aging Services list, Senior Helpers is the top ranked national homecare provider, taking the number three spot in the at-home care category. Senior Helpers and the outstanding work its caregivers and staff provide to the local communities they serve – especially throughout the unprecedented COVID-19 pandemic – helped the company achieve this recognition.

This is the second such accolade Senior Helpers received in 2020 from Fortune Magazine and Great Place to Work. In July, Senior Helpers was named a Great Place to Work®. A primary driver of these awards is the safe, inclusive and positive culture the company provides, with over 300 locations nationwide providing compassionate care and improving the quality of life for seniors and their families.

The recent Best Places to Work in Aging Services recognition is based on an evaluation of more than 60 elements of the team member experience, using feedback from more than 189,000 employees working for Great Place to Work-Certified™ organizations in Senior Housing & Care and At-Home Care in the Aging Services industry in the U.S. Recipients were evaluated against such elements as the extent to which employees trust leaders, the respect with which people are treated, the fairness of workplace decisions and how much camaraderie there is among the team.

“We are proud and humbled to have our hard work recognized by FORTUNE for creating one of the best places to work in the industry. This recognition reflects Senior Helpers ongoing commitment to providing an engaging work environment that is ethical, diverse and inclusive, enabling our employees to thrive throughout their careers with Senior Helpers,” said Peter Ross, CEO and co-founder of Senior Helpers. “It’s our utmost priority to provide the safest and highest quality of care for each and every one of our clients. We look forward to continuing to provide personalized care and companionship to our local communities throughout the country so seniors can age safely and gracefully in the comfort of their own home.”

Senior Helpers operates with a vision to be the leading home care company in each community it serves. Its caregivers are trained to offer the highest level of care possible based on the company’s Senior Gems® Alzheimer’s and dementia care program. As the highest measure of excellence in personalized in-home senior care, the program was developed in conjunction with nationally recognized dementia care expert Teepa Snow, Positive Approach, LLC. Local residents will also benefit from the company’s Parkinson’s Care Program, a specialized training program for their caregivers created in conjunction with leading experts from the Parkinson’s Foundation’s Centers of Excellence network.

The company has taken unprecedented steps to ensure the safety of its caregivers, staff and clients. Senior Helpers was one of the first home care providers to source and ship the necessary PPE to every Senior Helpers location nationwide. The company continues to offer updated protocols in weekly communications within the organization on COVID-19 so that staff feel comfortable and prepared. The organization offers extensive staff training with courses that include topics such as Hand Hygiene, Infection Control, Influenza Prevention and Transmission-Based Precaution—all aimed so that clients can age safely and gracefully in the comfort of their own home.

“The value of creating great workplaces for all is a clear competitive edge in the Aging Services sector,” said Michael Bush, CEO of Great Place to Work. “When organizations like Senior Helpers treat their own people with care and respect, you can expect their staff to treat your loved ones with that same care.”

“The effect of engaged employees has magnified in the aging sector, especially during the COVID-19 pandemic,” said Dr. Jacquelyn Kung, CEO of Activated Insights, the senior care company of Great Place to Work. “We have found that organizations that have maintained or increased employee engagement during this year’s challenges have been able to be more resilient, provide enhanced care, and perform better.”

The Great Place to Work Trust Index^TM methodology is taken by millions of employees across thousands of companies annually. It represents the gold standard in measuring culture and employee engagement.

For more information on Senior Helpers, visit https://www.seniorhelpers.com/.

Premier provider of in-home care awarded prestigious industry designation spotlighting employee satisfaction for the second consecutive year.

BALTIMORE — Senior Helpers^®, a recognized leader in providing personalized in-home care, today announced the company has achieved certification as a Great Place to Work^® for the second consecutive year. The company was the first national in-home care company to be awarded this distinction in 2019. Senior Helpers’ rapidly growing business is dedicated to providing safe, quality and compassionate care to older adults and their families. The company has opened 29 new Senior Helpers locations since the beginning of 2019 and continues to set sights on additional openings this year.

Senior Helpers was granted this prestigious designation by Great Place to Work after undergoing a rigorous, data-driven evaluation which considers more than 60 elements of the team member experience derived from surveys and feedback from more than 12,000 employees, regardless of their role in the organization. The evaluation considers employee pride and camaraderie, as well as the company’s positive community impact. The belief that each employee’s work makes a true difference for clients, and the recognition that the time and care team members put in everyday has special meaning is especially important to the assessment process. Ninety-four percent of employees surveyed reported that their work has “special meaning” and it is not “just a job.”

“At Senior Helpers, we’ve built a culture that values inclusion, appreciation, respect and compassion,” said Peter Ross, CEO and co-founder of Senior Helpers. “It brings us joy to know our employees consistently report a positive experience with our company. I’m proud that – even as we scale up – our employees stand behind our core values which makes Seniors Helpers such a great place to work. We believe caring for our employees allows them to better care for our seniors.”

“We applaud Senior Helpers for seeking certification and releasing its employees’ feedback,” said Dr. Jacquelyn Kung, of Great Place to Work’s senior care affiliate Activated Insights. “These high ratings measure Senior Helpers capacity to earn its employees’ trust and create a great workplace for high performance.”

The Great Place to Work Trust Index^TM methodology includes an exacting survey taken by millions of employees in thousands of companies annually. It represents the gold standard in measuring culture and employee engagement.

About Great Place to Work
Great Place to Work is the global authority on high-trust, high-performance workplace cultures. Through its certification programs, Great Place to Work recognizes outstanding workplace cultures and produces the annual Fortune “100 Best Companies to Work For®” and Great Place to Work Best Workplaces lists for Millennials, Women, Diversity, Small & Medium Companies, industries and, internationally, countries and regions. Through its culture consulting services, Great Place to Work helps clients create great workplaces that outpace peers on key business metrics like revenue growth, profitability, retention and stock performance. Learn more at Greatplacetowork.com and on LinkedIn, Twitter, Facebook and Instagram.

Declared an Essential Health Service, Local In-home Senior Care Company to Add 15 New Caregivers to Support Northern Colorado-Area Seniors and their Families; Partners with local businesses to deliver meals to families in need.

FORT COLLINS, Colo. — Declared an essential health service as a home health agency, Senior Helpers^®, one of the nation’s premier providers of personalized in-home senior care, today announced its locations across Northern Colorado, including Fort Collins, Laporte and Greeley, will bolster its corps of caregivers to support local seniors and their families. Further, Senior Helpers of Northern Colorado has partnered with several local businesses to produce and deliver meals to families in need throughout its communities.

According to the Centers for Disease Control and Prevention (CDC), seniors are exceptionally vulnerable to the novel Coronavirus and should avoid being out in public. This situation makes in-home care one of the safest options available for seniors today. As a result of the community’s growing needs, Senior Helpers will immediately add up to 15 new caregivers across its regional franchise network, to include personal care workers and home health aides that will complement its existing team of professionally trained in-home senior care experts.

“We know that older adults and their families need tremendous support in keeping elderly loved ones healthy and safe during this global pandemic, and we are committed to offering this essential service safely in their homes,” said Gil Atanasoff, owner and executive director at Senior Helpers of Northern Colorado. “Our community can rest assured knowing the Senior Helpers team is dedicated to offering premier in-home care and that we will do so with proper precaution.”

Senior Helpers provides each franchise owner across its nationwide network with Personal Protection Equipment (PPE) that is needed to help ensure all caregivers and clients remain safe under its care amid the current pandemic. Further, Senior Helpers of Northern Colorado will host virtual interviews, pre-hire, and new hire sessions for a safe and effective hiring process for all new team members. The company recently digitized all documents and forms to ensure the safety of its new and existing team members, while also improving and streamlining the hiring process.

“In this time of complete uncertainty, we are proud to be able to continue offering local-area seniors and their families the care they need,” said Peter Ross, chief executive officer, Senior Helpers. “Preserving the safety and health of our team and clients will continue to be our highest priority, and we encourage seniors and their families to continue seeking safe, effective in-home care, knowing Senior Helpers will follow every precaution and procedure with the utmost consideration.”

Additionally, Senior Helpers of Northern Colorado, together with FoCo Café, Jay’s Bistro, Fort Collins Delivery Network, The Alternative Board – Northern Colorado, Me Oh My Café and Mill City Church, is coordinating meal deliveries and pickup sites to support families in need. The meals, created by Jay’s Bistro for Easter and by FoCo Café ongoing, are hand-delivered to Senior Helpers clients, low-income independent living senior apartments, homeless community members, families with school-aged students and more. The company has also collaborated with Me Oh My Café and Mill City Church to set up pickup points for local families to safely obtain meals to take home. The initiative began Easter Sunday with a brunch menu consisting of Glazed Ham & Herb-crusted Leg of Lamb, Bistro Potatoes, Deviled Eggs and much more, and FoCo Café anticipates delivering meals ongoing to those in need within the community during these uncertain times. The organizations delivered over 250 meals on Easter Sunday alone.

“With schools closed until the fall and older adults relying on others to bring them groceries so that they stay out of harm’s way, we know that far too many families in our communities are struggling to obtain daily essentials like food,” added Atanasoff. “We knew we had to do something more to help our clients, their families and others throughout Northern Colorado, and we are so grateful for our partners who have given us the opportunity to be involved in the distribution of meals to those who need it most.”

Senior Helpers of Northern Colorado and its caregivers are available to continue providing immediate care and support for the local senior community and their families. Senior Helpers will continue to be transparent with any new developments and will provide any further updates as necessary. For more information on Senior Helpers of Northern Colorado and how to apply, please visit https://www.seniorhelpers.com/co/fort-collins/careers. To find out more about Senior Helpers of Northern Colorado’s meal donation program, visit https://www.facebook.com/SeniorHelpersNoCo/.

Cinthia Acosta Goes Above and Beyond to Help Seniors in Need During COVID-19 Pandemic.

SCOTTSDALE, Ariz. — Senior Helpers^®, one the nation’s premier providers of personalized in-home senior care, today announced its Scottsdale location has recognized caregiver Cinthia Acosta for her outstanding dedication to her clients’ wellbeing and safety amid the global COVID-19 crisis. Acosta began her career with Senior Helpers in July 2019 and has since developed a sincere passion and expertise for caregiving, a journey inspired by personal experience caring for her own grandmother. Her commitment to her role has proved critical to maintaining the health of her elderly clients during a time when they need it most.

“Cinthia has been a shining star and model for exemplary client service, and especially during this time of uncertainty,” said Tiffany Phelan, owner of Senior Helpers of Scottsdale. “From gifting her own cleaning supplies to clients as local stores run low, to changing her personal schedule to accommodate her clients’ needs, to the precise precautions she takes with each and every individual she works with, Cinthia demonstrates a sincere passion and true devotion to this community. Having Cinthia on our team and seeing the difference she’s making in our community is a ray of sunshine in a dark moment.”

As an Essential Health Service, Senior Helpers will continue to meet the growing needs of in-home senior care across the U.S. by providing this vulnerable community with vital support. To help its clients and caregivers operate safely and effectively, the company is taking the unprecedented step of utilizing corporate funds to ship every location the Personal Protection Equipment (PPE) that is needed to ensure both its caregivers and clients remain safe during the current COVID-19 pandemic. “Everyone could use a little extra love and care right now, so it’s an honor to work with Senior Helpers to give love and care for my local community,” commented Acosta. “I am grateful for Senior Helpers’ ability to give me and my fellow caregivers the equipment we need to continue our mission safely at a time when our clients really do need us most.”

Acosta currently cares for a local elderly couple whom she now considers part of her own family. In addition to her duties of cleaning, helping her clients shower, cooking, ordering groceries and engaging in fun activities such as word puzzles, Acosta encourages her clients tell stories of the adventures they shared during their 30 plus years of marriage—a tactic that bring seniors back to a time where their memories are the strongest.

“My grandmother, Juanita Rios, lived in Ciudad Juarez, Mexico, and inspired me to enter a career focused on caring for others. I was only able to be with her for one week at the end of her life, before returning to the U.S. for work,” explained Acosta. “I made that time count by attending to her needs in the hospital and treasuring every moment. So many people need similar assistance, and I am honored to help those like her to live comfortably and contently in their own homes.”

Despite having three kids home from school due to the global pandemic and a husband also working a full-time work schedule, Acosta continues to offer tremendous support for her elderly clients. She added, “Anytime someone new comes around or visits, it can be stressful for them. It’s better to have someone they know already and someone who knows what they like. I don’t think about leaving them. I never crossed my mind that I would ever change my job.”

Senior Helpers operates with a vision to be the leading home care company in each community it serves. Since opening in 2007, Senior Helpers of Scottsdale has supported local seniors and their families with the highest level of care possible based on the company’s Senior Gems® Alzheimer’s and Dementia care program. As the gold standard for excellence in personalized in-home senior care, the program was developed in conjunction with nationally recognized dementia care expert Teepa Snow, Positive Approach, LLC. Local residents will also benefit from the company’s Parkinson’s Care Program, a specialized training program for their caregivers created in conjunction with leading experts from the Parkinson’s Foundation’s Centers of Excellence network.

For more information about Senior Helpers of Scottsdale, please visit www.seniorhelpers.com/az/scottsdale. For inquiries, please contact Tiffany Phelan at (480) 621-6672 or email tphelan@seniorhelpers.com.