assistance to seniors

Owners Alireza Mazaheri and Hannah Glasier to bring high-quality home care services to seniors in the Charleston area

CHARLESTON, S.C. — Caring Senior Service, a non-medical, personalized home care services company, announces the opening of its new Charleston office, the first Caring Senior Service location in the state of South Carolina.

Owners Alireza “Ali” Mazaheri and his wife, Hannah Glasier, have both worked in the healthcare industry and believe that joining the Caring Senior Service family is the right path for them to provide non-medical home services to residents in the Charleston County area. With the opening of this location, Caring Senior Service is now located in 20 states throughout the country.

Mazaheri, a registered physiotherapist in Toronto, Ontario, Canada, said that he and Glasier evaluated several business and franchise opportunities before choosing Caring Senior Service.

“Caring gave us the feeling of family that we were looking for, and their business model was the best fit for us now and as we scale the business for future expansion,” Mazaheri said. “Our long-term goal is to help educate the community about the importance of home care and provide families and seniors with the information they need to bridge the gap between healthcare services and the personal services needed to stay healthy and happy at home.”

Glasier, who has worked for a proactive health and wellness service in Toronto for nearly six years, said that Caring Senior Service provides the couple with a challenging business opportunity that also will allow them to make a difference in the lives of seniors.

“It’s important to provide families with peace of mind while fostering a more connected community,” she said. “Caring Senior Service’s franchise program will support Ali and I in our endeavors to build a legacy business while we work to make a positive impact on the area’s seniors and their family members.”

Caring Senior Service of Charleston, South Carolina is located at 1671 Belle Isle Avenue, Suite 110, Office H in Mount Pleasant, and provides meal preparation, respite care, transportation, medication reminders, companionship and other personal care services to seniors and others in the Charleston area.

For more information, call (843) 603-8090 or visit https://caringseniorservice.com/charleston/.

This marks the second location opened by one of the owners, with both inspired to deliver outstanding services due to experiences with seniors in their personal lives

KATY, Texas — Caring Senior Service, a non-medical, personalized home care services company, announced today the opening of a new location to provide quality services to seniors in the Katy, Texas area.

The owners, Ken Anderson and Keishia Fox, both have several years of experience offering quality home care services in both a personal and professional capacity.

Anderson, who is also the owner of Caring Senior Service of Jackson, Mississippi, was originally inspired to enter the home care industry after his grandmother’s difficulty in finding quality care. His grandmother eventually started receiving care from a Caring Senior Service in her area, which prompted Anderson to enroll in the company’s Director Apprentice Program (DAP).

After completing the program, he managed a Caring Senior Service location in Huntsville, Alabama, before deciding to buy his own franchise in Jackson in 2012.

“It’s my goal to ensure that seniors in the Jackson and Katy areas receive the best home care possible, and Caring Senior Service’s Greatcare® model makes sure seniors are provided with skilled, experienced and qualified caregivers,” he said. “Caring Senior Service was there for my grandmother when my family needed them, and I was immediately drawn to them as a result of their devotion to providing this excellent care. I’m honored to be able to expand that care into the Katy, Texas area.”

Fox was similarly moved by a family event that led to her decision to pursue healthcare administration and management. She received a bachelor’s degree from the University of Detroit in Michigan and worked as an executive account manager for a home healthcare services company for more than seven years before deciding to purchase a Caring Senior Service location.

“I was inspired to become a Caring Senior Service owner after helping my grandmother, who suffered from diabetes and COPD,” she said. “I spent time taking care of her and realized that doctors and social workers only have a limited time to work with each patient to accommodate their cares. I became an advocate for my grandmother. This has motivated me to see that seniors in the Katy area are fully cared for and provided with all the resources they need.”

The new location offers respite care, transportation, meal preparation, companionship, medication reminders and other personal care services to seniors and others who need assistance in the Katy area.

For more information about Caring Senior Service of Katy, call (346) 483-8242 or visit https://caringseniorservice.com/katy.

The home care service company will deliver personalized non-medical home care services to seniors

PONTIAC, Mich. — Caring Senior Service, a non-medical, personalized home care services company, announces today that it has opened an office in Oakland County.

Caring Senior Service of Oakland County South is owned by Amr Radwan. He hopes bringing this business to the area will raise awareness of the need for quality in-home care while providing employment opportunities for local caregivers.

“We want to enhance seniors’ quality of life by allowing them to maintain their independence and foster a sense of dignity and purpose,” Radwan said. “My hope is that we’ll be able to create a healthier, more connected community, benefiting seniors and their families alike.”

Originally from Cairo, Egypt, Radwan immigrated to the United States in 1999 to further his education. With more than two decades of engineering and financial experience, Radwan said the time was right for him to shift gears and pursue a new career path that would bring financial freedom and opportunities for his family.

“Amr is passionate about helping seniors live healthy and fulfilling lives in the comfort of their own homes, while providing peace of mind to their families,” said Caring Senior Service CEO and founder Jeff Salter. “The aging population of Oakland County has been increasing every year since 2011 and is expected to nearly double by 2030. The need for home care is going to continue to grow, and with his diversified experience and analytical mind, Amr is going to address that need head-on and provide amazing results.”

Caring Senior Service of Oakland County South is located at 27600 Farmington Rd Ste 209 in Farmington Hills, Michigan. It offers respite care, transportation, meal preparation, companionship, medication reminders and other personal care services to seniors and others who need assistance.

For more information, call (248)-265-3734 or visit https://caringseniorservice.com/farmington-hills/.

The non-medical home care company is one of only 100 franchises selected for the prestigious list this year

SAN ANTONIO — Caring Senior Service, a non-medical home care services company, has been named one of Entrepreneur magazine’s Top 100 Franchises for Diversity, Equity and Inclusion for 2024.

“We are thrilled with our inclusion in Entrepreneur’s Top Franchises for DEI list this year and consider it a reflection of our collective commitment to inclusion,” said Caring Senior Service founder and CEO Jeff Salter. “We believe in diversity of thought and opinion, and we actively recruit team members with distinctive identities. Our goal is to match our clients with the caregivers who will work well with them, and this diversity helps fulfill this goal. Our team of fantastic franchise owners come from a variety of diverse backgrounds, but we all share a common goal: to help seniors throughout the country remain safely at home.”

All of the companies recognized in Entrepreneur’s Top Franchises for Diversity, Equity and Inclusion list were chosen editorially, and are listed in alphabetical order. The list is featured in the May/June issue of the print magazine and can be viewed online by visiting https://www.entrepreneur.com/franchises/directory/top-diversity-ranking.

The editors based their decisions on information submitted by the companies, as well as their own independent research. Brands were selected for a variety of reasons. Some offer franchise fee discounts and other assistance to help those who identify as BIPOC (Black, Indigenous, and people of color), women, or LGBTQ+. Some promote diversity, equity, and inclusion in other ways, including the communities they serve and the services they offer; initiatives and programs they have implemented at both the corporate and franchise level; representation among their leadership team, franchisees, and employees; and more.

“Franchising is truly an opportunity that’s available to all, but not everyone is aware that it’s within their reach,” said Jason Feifer, editor in chief of Entrepreneur magazine. “That’s why we want to celebrate the brands that do the most to expand opportunities for everyone—and who are improving their businesses by ensuring that many different voices and experiences are welcomed.”

Caring Senior Service opened its first location in Odessa, Texas, in 1991, and added several other locations in the Lone Star State before creating its franchise development division in 2002. The company now has more than 50 locations in nearly 20 states. For more information about Caring Senior Service, please visit their website at https://www.caringseniorservice.com/.

Christina Divine was chosen from among several nominees systemwide for the non-medical care services company’s prestigious award

SAN ANTONIO — Caring Senior Service, a private-duty, non-medical home care services company, has named Brazoria County, Texas, Caring Senior Service employee Christina Divine as its 2023 Caregiver of the Year.

Divine was nominated by her employers, Mike and Adie Walls, owners of Caring Senior Service of Brazoria County.

“Christina consistently exceeds all expectations, and we’re thrilled that she was chosen as Caring Senior Service’s Caregiver of the Year,” said Adie Walls. “Her devotion to her clients is inspiring. She makes accommodations for special occasions, never complains when plans are changed and always maintains a positive attitude. We believe no one is more deserving of this award than Christina.”

In addition to receiving this honor, Divine will receive an all-expense-paid trip to the company’s annual conference in Cancun, Mexico, in April, where she will also be recognized on stage.

In their nomination of Divine, the Walls pointed to her devotion to her clients as one of the reasons she should receive the award. They said that she prepares a four-course meal from scratch daily for her clients and even makes them a meal in the slow cooker for the weekend so that they have healthy food to eat when she is not available. She also attends doctor’s visits with her clients and helps with hair and makeup.

Divine has worked with Caring Senior Service since 1997 and has been employed at three Caring Senior Service locations during her career, including Caring Senior Service of Phoenix and Caring Senior Service of Kerrville, Texas, before coming to Brazoria County in 2015. She worked at the Brazoria County location for a short time before leaving, only to return in 2023.

“When she reapplied to work here, we knew we had to have her back,” Walls said. “She’s a great asset and has made the most of her time with us.”

In late 2023, Divine received the educational requirements to become a GreatCare® Master Caregiver.

“Christina actively remains engaged in the wellbeing of her clients, overcoming daily caregiving challenges with a smile and a heart full of positivity,” said Caring Senior Service founder and CEO Jeff Salter. “Her care goes above and beyond to enhance the lives of those she serves. Christina is truly the embodiment of the spirit of Caring Senior Service, and we want to thank her for her dedication.”

For more information about Caring Senior Service, visit https://www.caringseniorservice.com/.

The Texas-based private-duty, non-medical home services company earns a spot on the prestigious list based on the recommendations of its franchise owners

SAN ANTONIO — Caring Senior Service, a private-duty, non-medical home care services company, was recently named a Top Franchise for 2024 by Franchise Business Review. This is the 19^th annual ranking of the 200 best franchise opportunities as rated by franchise business owners.

The list is available at https://franchisebusinessreview.com/lists/top-200-franchises/.

“It’s a wonderful honor to have made the Franchise Business Review’s Top 200 Franchises for the third year in a row,” said Caring Senior Service CEO and founder Jeff Salter. “Our placement is especially meaningful because it’s based on the feedback from our incredible franchise owners. Caring Senior Service is able to carry out its mission of providing our clients with the ability to stay healthy and happy at home because of the hard work of our franchise owners. We succeed because of their dedication.”

Franchise Business Review, a market research firm that performs independent surveys of franchisee satisfaction and employee engagement, provides the only rankings and awards for franchise companies based solely on actual franchisee satisfaction and performance. Franchise Business Review publishes its rankings of the top 200 franchises in its annual Guide to Today’s Top Franchises.

Caring Senior Service was among more than 375 franchise brands, representing 35,000 franchise owners, who participated in Franchise Business Review’s research. Caring Senior Service’s franchise owners were surveyed on 33 benchmark questions about their experience and satisfaction regarding critical areas of their franchise systems, including training and support, operations, franchisor/franchisee relations, and financial opportunity.

The company’s survey data showed that its franchise owners ranked Caring Senior Service as “very good” in training and support, leadership, core values, franchise community and self-evaluation.

“Franchisee satisfaction continues to be the leading indicator of franchise performance and system health, and we are pleased to report that our latest research shows satisfaction has remained at some of the highest levels in the past 19 years,” said Michelle Rowan, president and COO of Franchise Business Review. “In fact, our survey results show that three out of four franchise owners would recommend their brand to others. That’s extremely encouraging news for franchise owners and anyone considering investing in a franchise. As an independent research firm, Franchise Business Review is committed to helping prospective franchisees get an objective view of the best franchise opportunities available based on actual feedback from the people who own them. Each of the award winners on this year’s list of the 200 Top Franchises received stellar ratings from their franchisees in the areas crucial to success in operating a franchise, including training & support, leadership, innovation, culture, and financial opportunity.”

For more information about Caring Senior Service, visit https://www.caringseniorservice.com/.

The review’s independent survey shows that franchise owners of the San Antonio-based non-medical senior home care company are highly satisfied with its performance.

SAN ANTONIO — For the second year in a row, Caring Senior Service, a private-duty, non-medical senior home care services company, has been recognized as one of the 200 best franchise opportunities in the United States by Franchise Business Review, a market research firm that performs independent surveys of franchisee satisfaction and employee engagement.

This is the 18^th annual ranking of the elite list of franchises. Companies are chosen by rankings provided by franchise business owners and the complete list is available at https://franchisebusinessreview.com/page/top-franchises/.

“Not only are we thrilled to make Franchise Business Review’s list for the second year in a row, we are humbled by the fact that we earned this honor because our owners have demonstrated how satisfied they are with our collaborative efforts,” said Caring Senior Service CEO and founder Jeff Salter. “Caring Senior Service’s success relies on our franchise owners throughout the country. It speaks volumes that our franchisees feel that our corporate team is providing them with the types of support and engagement they need to remain successful.”

Caring Senior Service was among more than 360 franchise brands, representing more than 38,000 franchise owners, that participated in Franchise Business Review’s research. Caring Senior Service’s franchisees were surveyed on 33 benchmark questions about their experience and satisfaction regarding critical areas of their franchise systems, including training & support, operations, franchisor/franchisee relations, and financial opportunity.

Caring Senior Service conducted their franchise review in July 2022 and collected feedback from 86% of their active franchisees. Highlights of the survey include:

• 87% of franchisees agree that Caring Senior Service cares about their success
• 87% of franchisees feel their franchise community is in support of the brand
• 93% of franchisees are likely to recommend the franchise to others

Franchise Business Review President and COO Michelle Rowan said that franchisee satisfaction levels hit an all-time high in 2022, despite the pandemic.

“We are pleased to report that our 2023 research shows satisfaction has remained sky high—a sure indicator that franchisee satisfaction is a top priority for franchise companies—and that’s good news for franchise owners and anyone thinking about investing in a franchise,” Rowan said. “As an independent research firm, Franchise Business Review is committed to helping prospective franchisees get an objective view of the best franchise opportunities available based on actual feedback from the people who own them. This year, nearly 38,000 franchisees completed our survey and from there we identified the franchise brands with the highest levels of satisfaction and performance to educate potential buyers about which franchise to invest in. Each of the 200 Franchisee Satisfaction Award winners on this year’s list achieved stellar ratings from their franchisees.”

For more information on Caring Senior Service, please visit https://www.caringseniorservice.com/ and to learn more about becoming a Caring Senior Service franchise owner, please visit https://caringfranchise.com/.

The non-medical home care company enters the exclusive annual ranking at No. 479, joining heavy hitters like McDonald’s and 7-Eleven.

SAN ANTONIO — Caring Senior Service, a non-medical home care company with more than 50 locations throughout the United States, today announced it has made its debut on the Franchise Times Top 500, an exclusive annual ranking of the largest franchise systems by global systemwide sales.

“Earning a spot on the Franchise Times list shows the achievements of our business model, our people, our technology and our best-in-class training and support,” said Caring Senior Service founder and CEO Jeff Salter. “Being named a top franchisor proves how successful our franchise model is in today’s ever-changing market. We are extremely proud of the commitment of both our corporate team and our franchise owners to set the high standards in the home care industry necessary to achieve this honor.”

The Franchise Times Top 500 is an annual ranking of the 500 largest U.S.-based franchise systems. The project is the result of a five-month research and reporting effort that leads to the most credible and objective franchise ranking available, said Franchise Times Editor-in-Chief Laura Michaels.

“The collection of systemwide sales data also provides useful insight into the franchise industry’s performance coming out of the COVID-19 pandemic,” Michaels said. “Every segment gained ground in 2021, with some getting back to or even surpassing 2019 sales while others still have work to do.”

The 10 largest franchised brands gained $45.4 billion in sales in 2021, a 14% increase over the prior year. The top 10 now account for more than $368 billion in annual sales. No. 1 McDonald’s put more room between itself and No. 2 7-Eleven, growing sales by more than $19 billion to $112.5 billion. That marked the best dollar amount sales growth across the Top 500 franchises last year.

“Our GreatCare® method for delivering superior care means our owners can successfully operate a home care business at minimal cost while still maintaining a high level of service,” Salter said. “Our back-office support offers our franchise owners additional accounting, marketing and operational services that enable them to operate at their most efficient, making a Caring Senior Service franchise one of the best to own, and this is reflected in our appearance on this prestigious list.”

For more information about the Franchise Times Top 500, please visit https://www.franchisetimes.com/top-500-2022/.

The Franchise Times Top 500 is the only ranking by systemwide sales and units of the largest 500 U.S.-based franchise brands. Published in the October issue and available in a searchable database online, the Franchise Times Top 500 also analyzes industry sectors based on percentage change in sales growth, reports the 10 fastest-growing franchises by four different measures, and includes exclusive news stories about the biggest names in franchising. The rankings and full report, and the searchable online database, are available at www.franchisetimes.com/top-500-2022.

The non-medical home care franchise’s CEO, Jeff Salter, will discuss how innovation can improve the way home care workers care for seniors and the disabled.

SAN ANTONIO — Caring Senior Service, a non-medical home care franchise, announced today that CEO and founder Jeff Salter is scheduled to discuss how innovation can improve the home care industry at the Texas Association for Home Care and Hospice’s (TAHCH) 53^rd Annual Meeting later this month and at the National Association for Home Care and Hospice’s (NAHC) Annual Conference and Expo in October.

“While it seems that non-medical home care has changed very little over the past few years, the fact is that innovation in the industry is coming and should be met with open arms,” Salter said. “Technical advances in how we communicate with family members, how we physically care for clients, and how we interact with a client’s own medical devices are something our workforce and our care management teams need to be trained to manage.”

Salter is slated to share key methods on how Caring Senior Service has evolved to meet today’s challenges and what the industry will need to be competitive in the future. In his address titled, “The Home Care Industry Needs a Revolution,” Salter will discuss some of the technologies and advancements home care companies should expect to see in the coming years.

Caring Senior Service already uses a proprietary tablet-based software called Tendio® to assist franchisees in operating their locations. This software offers a family/caregiver portal, real-time video conferencing, caregiver tracking, electronic timesheets and a messaging center. The home care company credits Tendio® with improving workflows and enhancing service delivery.

Salter is scheduled to speak at 11:15 a.m. on Aug. 31 at the three-day TAHCH conference in Round Rock, Texas. For more information, visit https://www.tahchannualmeeting.com/.

The NAHC Annual Conference and Expo, which will be held in St. Louis, Missouri, will feature Salter’s session on Oct. 25 from 11 a.m. to noon. For more information, visit https://www.nahc.org/.

The home care company will work with the privately-owned veterans advocacy group to ensure qualified veterans receive the benefits they need to age in place.

SAN ANTONIO — Caring Senior Service, a non-medical home care services franchise, announced today it has entered into a national partnership with Veterans Care Coordination™ to raise awareness for veterans and their families who may be eligible for the Pension with Aid and Attendance benefit through the U.S. Department of Veterans Affairs.

“Our mission is to allow all seniors to stay healthy, happy and at home, and the Aid and Attendance benefit is in keeping with that mission,” said Caring Senior Service founder and CEO Jeff Salter. “We owe a debt of gratitude to our nation’s veterans and are honored that we can repay their service by raising awareness about this benefit. Caring is an organization dedicated to assisting veterans and their surviving spouses, and we are looking forward to providing them with the home care services they need.”

The Pension with Aid and Attendance benefit provides an increased pension for home care or other medical expenses for Veterans and surviving spouses who meet eligibility requirements.  Conditions of eligibility include active duty during wartime, honorable discharge, non-service-related medical conditions, as well as income and asset limits.

The partnership will allow Caring Senior Service to connect eligible veterans and surviving spouses with VCC’s experienced team, who can assist with the application process and with monitoring and maintaining eligibility requirements once approved. VCC also assists in connecting veterans who are not eligible for Pension with Aid and Attendance with resources and care options which provides Caring Senior Service with opportunities to serve more veterans through this partnership.

“This partnership with Caring provides an opportunity for veterans who may not otherwise receive home care to benefit from home care services,” said VCC President Jeff Schweikert. “We appreciate the commitment of Caring Senior Service to helping veterans and their families.”

VCC was founded in 2011 by CEO Kyle Laramie after he discovered a little-known benefit called the Pension with Aid and Attendance. VCC’s mission is driven by the memory of Laramie’s late grandfather, Norbert Laramie, a World War II Veteran who unnecessarily missed out on essential VA benefits simply because his family wasn’t aware of the opportunities that were available to assist him in his golden years. For more information, visit https://vcchc.com/.

Caring Senior Service provides home care services which can include companionship, meal preparation, personal care, medication reminders, assistance with errands and appointments, light housekeeping, and respite care. For more information, visit www.caringseniorservice.com/.

About VCC

Veterans Care Coordination™, LLC., is a healthcare-based organization, not associated with any government agency, that assists eligible veterans and surviving spouses in application, monitoring and maintenance of the Pension with Aid & Attendance benefit to help cover medical expenses and home care services. VCC partners with home care agencies and referral sources nationwide to serve veterans and surviving spouses. For more information, visit https://vcchc.com/.