Home Helpers Home Care has been able to become a robust franchise in the home care industry over the past 26 years. The company has developed a franchise model that draws upon its many years working with its franchisees and includes a customized training model that provides more direct individualized training for its franchisees. By Kelsi Trinidad
Built to Support Your Growth
Home Helpers Home Care has been able to become a robust franchise in the home care industry over the past 26 years. The company has developed a franchise model that draws upon its many years working with its franchisees and includes a customized training model that provides more direct individualized training for its franchisees.
“Because of the tenure of the organization, we’ve afforded ourselves the right to have levels of support for every single franchise owner based on where they’re at in their journey,” said Home Helpers Home Care’s Assistant Vice President of Franchise Development, Bobby Kelley. “Whether you’re onboarding, whether you’re launching, whether you’re scaling or whether you’re a superstar, there’s a level of support for each place that you’ll be at.”
The company’s unique approach to training and support makes Home Helpers Home Care a disruptor amongst home care franchises.
“Often in franchising, companies have an impersonal approach to universal support and that’s where they go wrong,” said Kelley. Home Helpers Home Care’s support is catered to each franchisee’s unique needs according to where they are at in their franchise journey.
In addition to its multi-staged approach to training, Home Helpers Home Care prides itself on being one of the most innovative organizations in the home care space today. It’s an innovation-first company that knows reinvention is the key to making the company and its franchises a force in the industry.
All franchisees have access to the company’s proprietary Direct Link® monitoring service. This technology is a 24-hour monitoring and medical alert system that allows clients to feel safer and live more independent lives in the moments between in-person care.
This technology acts as an invaluable asset to clients’ loved ones because it gives them reassurance their loved one is safe. Technology will never replace the core in-person services that Home Helpers Home Care provides, but it does supplement clients’ care and serves as a valuable revenue opportunity for franchisees.
According to Kelley, it’s the strength of the company and its mission that informs his long tenure with the company.
“We have a mission that matters. We’re in the business of care, and we have the best team in the country that operates as a family. It’s all I’ve ever known. It’s been part of mine for 18 years.”
Kelsi Trinidad