senior care

Melissa Williams of Tallahassee, Florida recognized for her compassion toward clients and career committed to caregiving.

SUNRISE, Fla. — Interim HealthCare Inc., the nation’s leading franchise network of home care, senior care, home health and hospice and healthcare staffing services, names Melissa Williams, HHA/CNA, as its 2020 Paraprofessional of the Year. Caring for individuals and families in Gadsden, Jefferson, Leon and Wakulla counties, Melissa has been a member of the Interim HealthCare of Tallahassee, Florida team since 2015.

This honor is given to an individual that provides exemplary patient care and continuously demonstrates the H.E.A.R.T. qualities of Interim HealthCare paraprofessionals, which stands for Honorable, Experience, Ability, Reliability and Training.

Melissa’s work in Interim Healthcare of Tallahassee’s senior independent living facility consists of seeing 10-13 patients a day for short visits focused on wellness checks and medication reminders. Despite challenges brought on by COVID-19, Melissa has remained dedicated to her work and extremely diligent about keeping her multiple clients safe from infection. In addition, she consistently brainstorms ways for her team to better serve patients, such as being at the forefront of the staff’s adoption of Electronic Visit Verification (EVV) and mobile device documentation earlier in the year.

“Melissa has been an excellent home health aide and member of our team for over five years. But over the past eight months especially, she has led the way for our team to improve processes and introduce substantial modifications to our workflows,” said Cynthia Lavoie, owner of Interim HealthCare of Tallahassee. “The efficiency, stamina, and personal interaction that she brings to each of her clients, six days a week, is truly admirable. Her clients genuinely look forward to seeing her every day and we are so lucky to have a caregiver like Melissa on our staff.”

Melissa is also invested in her education and was the first of Interim HealthCare of Tallahassee’s employees to complete the company’s Care Professional Development Path for Aides program, also known as the Pin program. The program allows employees to earn specializations through continuing education to expand their career path in caregiving, earning raises for each level accomplished. Thanks to her credentialed knowledge base, Melissa is the first person assigned to assist new clients in the senior independent living facility, and is also frequently asked to train new staff.

Melissa’s advancement within the company is a testament to Interim HealthCare’s commitment to professional career expansion. First in Home Care®, the home healthcare leader provides advancement opportunities for all caregivers, including aides, with specialized training and professional certifications to improve clinical outcomes, as well as business and operations opportunities. As Melissa found, home healthcare is the perfect setting for those who enjoy serving others, are selfless, trustworthy, lead with compassion, and are dependable workers both independently and as part of care team.

“I’m honored to be chosen as Interim HealthCare’s 2020 Paraprofessional of the Year, and to contribute to improving people’s lives through caregiving,” said Melissa. “The sense of purpose that I feel coming into work every day is what inspires me to keep growing in my career, and I’m grateful to Interim HealthCare for providing the resources to help me achieve that.”

To find more future award-winning employees, Interim HealthCare also recently launched its ‘Made for This‘ recruiting campaign. The company seeks employees for a range of career paths from paraprofessionals (home health, hospice and support aides) to LPNs, RNs, therapists, and CNAs. Interim HealthCare is also recruiting service-oriented people wanting to transition from other industries, or those looking to change healthcare careers to gain more flexibility and autonomy.

For more information about working with Interim HealthCare, please visit https://www.interimhealthcare.com/careers/.

The First in Home Care® company invites compassionate and service-oriented professionals and paraprofessionals to find rewarding home care jobs in their local communities.

SUNRISE, Fla. — Interim HealthCare Inc., the nation’s leading franchise network of home care, senior care, home health and hospice and healthcare staffing services, today announced its ‘Made for This‘ national recruiting campaign to help healthcare workers and other jobseekers with a passion for service to find rewarding careers in the home healthcare industry.

The First in Home Care® and First in Healthcare Staffing™ and consistently innovating, Interim HealthCare locations in 41 states across the country, as well as Saudi Arabia, seek healthcare professionals across the full continuum of care. Interim Healthcare is recruiting employees in a range of career paths from paraprofessionals (home health, hospice and support aides) to LPNs, RNs, therapists, as well as CNAs.

“Despite the economic downturn so many are facing as a result of the public health emergency caused by COVID-19, the home healthcare industry continues to see rapid growth and offers a compelling career opportunity,” said Jennifer Sheets, president and CEO of Interim HealthCare. “We are responding. With so many out of work and looking to explore new careers or professional paths, we see the heart and determination many of these people have as a perfect fit for home care.”

The Interim HealthCare ‘Made For This’ recruiting campaign is open to everyone but is specifically targeting three distinct segments whose shared experiences and motivations make them ideally suited for home healthcare: those looking to change industries but remain in customer-focused environments, those seeking more purpose in their work, and those who may be burnt-out and want to find a renewed sense of purpose within the healthcare industry.

“Interim HealthCare is proud of and committed to quality care and the quality of our professionals across the network,” said Sheets. “Proven by our 54-year track record, we emphasize the importance of employee engagement and professional growth for clinicians and caregivers. Our research shows that those who thrive in this field have inherent traits that determine their predisposition for home care, correlating directly to high quality care.”

These traits include serving others, being selfless, leading with compassionate, being trustworthy and dependable and working independently while part of a care team. The campaign targets three primary persona types:

1. Adjacent Industry Ex-Changers™: People currently working or previously employed in another service-related industry like hospitality, retail, travel, food service or other professions who are ready to make a change and share the common desire to positively impact people’s lives. They don’t need a professional certification or industry experience to qualify and will receive on-the-job training to meet growing care needs.
   
2. Difference Makers: Caregivers can make a difference in the lives of others every day. Interim HealthCare seeks people who want to give back to their communities through purpose-driven and meaningful work. Having a compassionate heart and desire to serve others are the qualities needed to be a great home care aide.  
   
3. Healthcare Lane Changers™: Home healthcare is an ideal transition for those who are currently working in the healthcare industry, both inside and outside of the home, and looking for a rewarding way to use their professional and paraprofessional skills in new ways. By having full visibility into a patient’s health, caregivers get to provide the customized, one-on-one care their patients need to achieve their goals. Every day is different and offers a diverse array of experiences for healthcare professionals to utilize all facets of their clinical skill set and to reconnect them with the passion that brought them to healthcare in the first place.

Notably, all career opportunities with Interim HealthCare open doors for professional career expansion, including specialized training and professional certifications to improve clinical outcomes, as well as business and operations opportunities.

“Home healthcare is a meaningful career choice for many compassionate and mission-oriented individuals that are looking for recession-proof employment,” said Carolina Lobo, executive vice president of people and brand, Interim HealthCare. “This profession also provides a unique level of independence, mobility and schedule flexibility, which can help to balance family and work lives during this time.”

Interim HealthCare is rooted in clinically-based and medically-founded care, proven by the number of registered nurses and licensed medical professionals owning local franchises – over the last 54 years, these celebrated business owners have vested themselves in their communities and fully embraced a servant leadership mentality.

HomeLife Enrichment®, Interim HealthCare’s signature standard of care, encompasses the full continuum of care and caregivers trained to empower patients at home regardless of their age, health or disability. This whole-person standard of care helps individuals live safe and independent lives despite their disease-state or diagnosis including diabetes, dementia, COVID-19 and other chronic conditions.  From high-tech medical care to the medically fragile, Interim HealthCare caregivers are available for senior and personal support services, healthcare staffing for other healthcare brands (which also now includes COVID-19 testing & screening) as well as in-home pediatric care to patients dependent on ventilator technology – the first in-home care provider to do so in the early 1970s.

Those who want to follow along with the ‘Made for This’ campaign, learn more about Interim HealthCare employees’ stories or to share social content should visit its Facebook page, or its recruitment campaign page: www.ihcmadeforthis.com.

For more information on Interim HealthCare and current openings across the country, please visit: www.interimhealthcare.com/careers

Sheets recognized for her continuing efforts to lead the company and the home care industry safely through the COVID-19 pandemic.

SUNRISE, Fla. — Interim HealthCare Inc., the nation’s leading franchise network of home care, senior care, home health and hospice and healthcare staffing services, announced that its CEO and President, Jennifer Sheets, was recognized as one of Next Avenue’s 2020 Influencers in Aging. The sixth-annual Influencers in Aging list acknowledges the twenty people who have been most influential in their work to push beyond traditional boundaries to change society’s understanding of what it means to grow older.

Jennifer Sheets, together with her team, began preparing for the challenges that COVID-19 would bring early in 2020. She quickly channeled her operational, clinical and government relations expertise and creativity to ensure Interim HealthCare’s clinicians could serve home-bound clients, including seniors and other at-risk patients, without the risk of spreading or contracting COVID-19. She also focused on advocating at the federal and state levels for home care clinicians’ “essential” worker status and set up rigorous trainings and new measures to keep staff safe while caring for patients at home.

In addition, Jennifer Sheets led executives across the Caring Brands International organization, the parent company of Interim HealthCare, to ensure clinicians and caregivers had access to personal protective equipment (PPE) like face masks, hand sanitizer, and gowns amid a global shortage. This work extended into spearheading a PPE website available to any home care organization to purchase PPE quickly, at a fair-market price and at scale, so that no one in the industry faced a lack of essential safety equipment. Jennifer Sheets continues to expertly lead Interim HealthCare and its tens of thousands of caregivers across the country to care for patients safely and effectively amid the ongoing COVID-19 pandemic.

“I’m honored to be recognized with an Influencers in Aging award amid this unprecedented year,” said Jennifer Sheets, CEO and President of Interim HealthCare. “Throughout my healthcare career, I’ve committed my work to impacting people’s lives for the better. I’m proud that our efforts this year have advocated for home care being recognized as an essential service and led to greater awareness and support for the importance of the overall industry in meeting growing healthcare needs.”

Next Avenue, as part of PBS, aims to meet the needs and unleash the potential of older Americans through the power of media. The 2020 Influencers in Aging award recipients represent the fields of health and well-being, caregiving, personal finance, work and purpose, volunteering, arts and entertainment, lifestyle, housing, relationships and technology. Recipients also represent all ages and were eligible to have lived anywhere in the world. To view the full list of 2020 winners, click here.

For more information on Interim HealthCare, please visit www.interimhealthcare.com.

First in Home Care™, Interim HealthCare’s annual franchise owner awards celebrate sales, growth, management and lifetime achievement milestones.

SUNRISE, Fla. — Interim HealthCare Inc., the nation’s leading franchise network of home care, senior care, home health and hospice and healthcare staffing services, announced its 2020 Annual Awards winners at the company’s first-ever-virtual Celebration of Excellence event on Tuesday, October 20. In total, 141 award winners were honored in a variety of categories, including business (annual sales, office growth, management and leadership, lifetime achievement) and care delivery and quality.

Interim Healthcare Inc.’s CEO and President Jennifer Sheets reflected on the challenging year and highlighted how Interim HealthCare teams across the U.S. stepped up and achieved impressive business and clinical results in 2019 and 2020 despite much uncertainty.

Interim HealthCare’s long-running history and track record of excellence is only achievable through the dedication and passion of its independently-owned franchises across the country. Franchise owners and teams continuously exhibit integrity and resilience to support local communities and grow their businesses. As evidenced by this year’s award winners, Interim Healthcare is truly a people-driven business.

“Despite the hurdles handed down this year as a result of the COVID-19 pandemic, our owners prove that home care was truly made for times like these,” said Sheets. “Our caregivers and franchise owners nationwide consistently adapt to meet new challenges with innovative solutions, and we thank them for their tireless effort in caring for patients. I’m optimistic about the future because of the indomitable spirit and incredible dedication I witness every day.”

Interim HealthCare’s Celebration of Excellence hosted over 400 attendees represented by complete teams and at least 3-4 colleagues. Pre-registrants celebrated with props and Panera e-cards for a built-in catering experience in lieu of the company’s traditional gala.

Interim Healthcare 2020 Annual Award Winners include:

President’s Pinnacle Award is presented to Brandon and Gwen Sayler, Interim HealthCare of Albuquerque, New Mexico and Michael Priddy, Interim HealthCare of Rockville, Maryland. This award is presented to offices that have at least doubled their business over the last two years with minimum annual sales of $2 million at the end of that two-year period.

Transformation Award is presented to Dawn Baker, Robb Baker and Paula Tharp of Interim HealthCare of Charleston, South Carolina. This award is presented to the individual or office that has achieved sales growth over the previous year despite facing significant market segment changes and challenges. The award recognizes strategic thinking and decisive actions to not only survive, but also thrive, in times of change.

Allan C. Sorensen Business Integrity Award is presented to Sharon Collins, Interim HealthCare of Oklahoma City, Oklahoma. At the suggestion of the franchise owners, this award bears our co-founder’s name. He has been involved with the company for more than 50 years as President, Chief Executive Officer, Chairman and Chairman Emeritus. It is presented to the individual who demonstrates outstanding ethics and business integrity in the routine operation of their business while simultaneously increasing overall market penetration.

Raymond C. Herriges Management Award is presented to the Beck Family, Interim HealthCare of Grand Rapids, Michigan. Raymond Herriges was our first healthcare franchise owner and was instrumental in developing our initial operating policies and procedures. This award is presented to the individual who has achieved the greatest degree of operational excellence combined with outstanding sales growth during the previous year.

Pioneer Award is presented to Nick Mannino, Interim HealthCare of Newcastle, Delaware. This award is presented to the owner whose strategy and results demonstrate pioneering, entrepreneurial spirit and action. This would be demonstrated in being a pioneer in developing new service lines, new service delivery strategies or other activities that lead the way for others.

Sustainability Award is presented to the Zeshonski Family, Interim HealthCare of Scranton, Pennsylvania. A new category, this award recognizes the individual focused on sustainability over the last decade, in the following three achievement areas: A consistent ability to maintain excellence in quality; Pursuit of business line expansion; Year-over-year increases in sales.

Leroy E. Dettman Founder’s Award is presented to Chris Lupo, John Warren Floyd, Jan Childress McCray, Mike McBride, and Paul Shaw of Interim HealthCare of the Upstate (Greenville, South Carolina). In 1946, Roy Dettman founded Labor Pool in Chicago, Illinois. This was the original company out of which Interim HealthCare emerged in 1966. This award is presented to the individual who best personifies the entrepreneurial spirit with the dedication, discipline and direction necessary to consistently achieve profitable growth and expansion from year to year.

Jason Bullard Leadership Excellence Award is presented to Charyl Schroeder, Interim Health of the Upstate. This award recognizes an individual who demonstrates the ability to lead people and organizations to their full potential. By their words and actions, they inspire and empower team members to help build the business and produce outstanding results in sales, customer service and return on investment. This award recognizes leadership as the essential ingredient for long-term success in our business.

Lifetime Achievement Award is presented to Tom DiMarco, The Salo Organization. This esteemed award goes to a franchise leader who exemplifies excellence in business. Year after year, they have successfully grown their business through increased sales and office expansion. They lead by example, with honesty and integrity, fostering positive relationships with their staff and their clients. They are committed to giving back to their community and encourage their staff to strive for excellence.

Ownership Group of the Year Awards are presented to InvestSouth, Interim HealthCare of the Upstate (Tier 1); Jason Byrnes, Interim HealthCare of Binghamton and Syracuse, New York (Tier 2); Aaron Price, Interim HealthCare of Louisville, Kentucky (Tier 3); Jeffrey Danielson, Interim HealthCare of Rochester, Minnesota (Tier 4). These awards are given by tier level based on the owner’s size and revenue achievement.

Office of the Year Exceptional Growth Awards are presented to InvestSouth for Medicare home health; Interim HealthCare of Albuquerque, New Mexico for Medicaid and government home health; Interim HealthCare of Rockville, Maryland for private pay home health, Interim HealthCare of Grand Rapids, Michigan for staffing; InvestSouth for commercial insurance; The Falcon Group and The Stehley Group for hospice. These awards are given to owners representing our individual service lines, including Medicare, Medicaid, private pay, staffing, commercial insurance and hospice. These owners have achieved tremendous growth in each specific service line they represent.

Owner’s Advisory Council (OAC) Recognition is awarded to 8 owners. The purpose of the OAC is to enhance overall communications between Interim HealthCare Inc. and its franchisees, and between the franchisees themselves. Largest Franchise: Tom DiMarco. Personal Care: Michael Priddy. Hospice: David Klaeser. Skilled Homecare: Sharon Collins. Staffing: Mark Peterson. West Region: Cathy Olsen. Central Region: Robin Palmieri. Eastern Region: Nick Mannino.

Eagle Club Recognition is awarded to 29 owner groups. Eagle Club criteria are based on sales results from 2019. Platinum Level: The Salo Organization, The Falcon Group, InvestSouth, The Morris Group, The Ringling Group, Geary & Lamoureaux Organization. Gold Level: Jerry Hess, Rick & Elaine Petersen, Robert & Cindy Seawright and Renee Rand, Jay Stehley & Jill Harrison, the Beck Family, Mat & Pat Gilley, Joe Johnson, Teri Heritage & Sharon Collins, Wendy Olayvar. Silver Level: Lou Byrd, Mitch Davis, David & Kelly Haslup, David Klaeser, Nick Mannino, Jan Wahby & Shawn Griffin, The Zeshonski Family. Bronze Level: Peggy Ray & Sandy Jarnagin, Robert Gaff & Cindy Lavoie, Michael Priddy, Greg & Ken Schultz, Suzanne Smith & Thomas Evans, Joan Sullivan, Bernie Bulger & Michael Sullivan, Steve Alessandro & Jamie Wesner, Christian Miller.

For more information on Interim HealthCare, please visit www.interimhealthcare.com.