personal and comprehensive care

Leading home care service franchise integrates technology for enhanced personalized care

GREENWOOD VILLAGE, Colo. — Homewatch CareGivers, a leading network of franchised providers of full-service home care for people of all ages in North America, announced today the launch of Homewatch CareGivers Total Care Solutions™ and Homewatch Connect™. Slated to start rolling out in April 2024, this groundbreaking approach represents new advancements in personalized care to deliver tailored plans that meet the unique needs of individuals who need home care services.

“As the home care industry continues to evolve, it’s vital that we pivot as well to meet the individual needs of those we serve, and technology plays an important role in those efforts,” said Todd Houghton, president of Homewatch CareGivers. “We are proud to launch Homewatch CareGivers Total Care Solutions designed to provide not just care, but companionship and support, helping to ensure that every individual receives the attention they deserve.”

Homewatch CareGivers Total Care Solutions is an all-inclusive suite of services the franchise offers designed to provide personalized care to clients and their families. The comprehensive care services encompass daily social engagement as well as clinical expertise, delivering personalized healthcare assistance to clients right in the comfort of their own homes.

As part of this approach, the company also debuted Homewatch Connect by Homesight from Vantiva, a smart camera synced to a client’s television. By giving the home care provider access to connect with the individual they’re caring for, the Homewatch Connect system helps enable longer independence at home, reduce isolation, and boost social engagement while helping to preserve privacy. It helps to ensure loved ones are well-cared for through improved communication and interaction, while also offering care providers increased support, automation, cost efficiency, and flexibility in monitoring and engagement.

Additional features of Homewatch Connect include:

• Video and data communication between individuals and their care professionals, such as video calls on the television.
• Connections with family and friends, along with group calls on video, and photo sharing to help reduce loneliness and isolation.
• On-screen alerts make it easy to keep track of medications, appointments, and other health regimens that will keep people active and engaged.
• Remote monitoring and alerts keep caregivers informed and provides reassurance to family.
• Motion and sound detection to enable monitoring of the environment and activity with key data delivered through intelligent dashboards.

The system is covered by a secure cloud for data protection.

More information about Homewatch CareGivers Total Care Solutions is available at www.homewatchcaregivers.com/home-care-services/total-care-solutions/.

For additional information about Homewatch CareGivers, please visit www.homewatchcaregivers.com.

Leading Home Care Service Franchise Recognized for Exemplary Practices in Enhancing Franchise Owner and Consumer Experience

GREENWOOD VILLAGE, Colo. — Homewatch CareGivers, a leading network of franchised providers of full-service home care for people of all ages in North America, announced today that it was awarded the Franchise Customer Experience Certification at the 2024 International Franchise Association (IFA) Convention. Homewatch CareGivers stands as the exclusive recipient of this certification within the care industry.

This certification is administered by the Franchise Customer Experience Institute, and awarded to franchise brands that demonstrate superior practices leading to enhanced franchise profitability via exceptional franchisee and consumer experiences.

“We are deeply honored to have been chosen to receive the Franchise Customer Experience Certification. The success and milestones we’ve achieved throughout the past year reflect our dedication to evolving our business model and services to meet the demands of today’s consumers and business owners,” said Todd Houghton, president of Homewatch CareGivers. “As we look ahead, we’re excited to continue to lead the way in delivering unparalleled care experiences and driving franchisee success at Homewatch CareGivers.”

Over the past four months, Homewatch CareGivers underwent a comprehensive evaluation to identify areas of improvement that can help the franchise continue to deliver best-in-class services while also providing a sustainable business model to franchise owners across the country. The process included an independent review of 32 key business practices, telephone interviews with franchisees and consumers, and analysis of third-party data. This certification not only acknowledges Homewatch CareGivers’ dedication to its franchisees and customers but also grants access to a wealth of resources from the Franchise Research Institute.

To learn more about Homewatch CareGivers, visit www.homewatchcaregivers.com.

Strategic Alliances to Expand Company-Wide Services Across the Country for Homewatch CareGivers’ Business Owners 

GREENWOOD VILLAGE, Colo. — Homewatch CareGivers, a premier provider of full-service home care, is furthering its mission to provide tailored services to communities around the country with the announcement of its collaborations with Chefs For Seniors, healthAlign acquired by The Helper Bees, Viventium and Paradigm Senior Services. With a mission to further expand services across the platform, these alliances provide forward-thinking enhancements to benefit Homewatch CareGivers’ franchisees and the communities they serve.

“Homewatch CareGivers is dedicated to offering enhanced services in our industry as it continues to evolve,” said Jennifer Tucker, COO at Homewatch CareGivers. “Our alliances with Chefs For Seniors, healthAlign, Viventium and Paradigm Senior Services were created so that we can provide more well-rounded services on a company-wide level to not only clients, but also our franchisees.”

The collaborations include:

• Chef’s For Seniors – Founded by a father and son team in Madison, Wisconsin, Chef’s For Seniors’ highly skilled personal chefs prepare delicious, home-cooked meals from the comfort of their client’s kitchen. This culinary-focused company was created after a family relative could no longer cook for herself and ultimately had to receive support at an assisted living facility. Since 2013, Chefs For Seniors has prepared over 590,000 meals for seniors. Each menu is customized to not only fit the client’s dietary needs, but also excite their palate with fresh flavors and ingredients. This alliance further expands Homewatch CareGivers mission to provide the care and tools to franchisees that enrich seniors’ lives with supportive independence.
• The Helper Bees via healthAlign – Through its acquisition of healthAlign, The Helper Bees is an industry leader, managing over one-third of all in-home support Medicare Advantage benefits offered including home modification, transportation, meal delivery and in-home care. The company’s platform enables a network of fully credentialed in-home care service providers to be connected to beneficiaries at no cost to the client or provider and is funded by the insurers. Through this collaboration, Homewatch CareGivers offices can be offered as a solution to people seeking to utilize their in-home support benefits.
• Viventium – The company provides flexible software and expert guidance through its payroll services to Home Care Agencies and Nursing Facilities. With over one third of Homewatch CareGivers franchise owners enrolled with Viventium, the company provides support with the nuances of payroll and HR in the home care arena, which varies from state to state. Having a payroll processing partner that understands the industry with features to support the needs of the workforce helps retain caregivers.
• Paradigm Senior Services – As local offices are focused on delivering the highest quality in-home care, including veteran care, Paradigm Senior Services assists providers with tapping into increased reimbursement rates and veterans with accessing more services through the Veterans Administration Community Care Network, Working closely with VA’s third-party administrators (TPAs), Optum and TriWest. Paradigm Senior Services helps home care agencies become credentialed providers, effectively bill, manage authorizations, and efficiently receive payment on new and outstanding unpaid claims, minimizing denials and delays.

For more information on Homewatch CareGivers, please visit www.homewatchcaregivers.com.

ABOUT CHEFS FOR SENIORS
Founded in 2013, Chefs For Seniors strives to improve seniors’ lives through custom-tailored food and meal preparation. Chefs For Seniors services include 100% customized meal planning, grocery shopping, and personalized meal preparation from a chef that has been fully vetted, licensed, and insured. Currently, Chefs For Seniors has over 70 franchise locations across the U.S. and growing.

ABOUT THE HELPER BEES
The Helper Bees (THB) delivers solutions that allow older adults to successfully age in place. THB is focused on conscientious member engagement and is backed by a robust regulatory platform powered by healthAlign, a company pioneering supplemental benefit administration in Medicare Advantage. This unique combination of service and technology provides the infrastructure needed for payers to access, deploy, and scale quality non-medical services into the home, thereby transforming independent aging for millions of Americans.

ABOUT VIVENTIUM
Viventium Software Inc. is a SaaS-based human capital management solution that provides a remarkable user experience and award-winning software. Viventium provides flexible software and expert guidance so clients can be sure their payroll is done right. Viventium offers specialized solutions in the health services markets which include home care agencies and skilled nursing facilities. Viventium Software supports all 50 of the United States with payroll and HR. For more information about Viventium, visit https://www.viventium.com, or follow @viventium on LinkedIn and Twitter.

ABOUT PARADIGM SENIOR SERVICES
Paradigm Senior Services is an all-encompassing support platform to expand service portfolios for homecare organizations. At Paradigm, the goal is simple, to simplify and streamline VA billing operations for long-term care providers, so that they can focus their efforts on their seniors. For more information on Paradigm, https://www.paradigmseniors.com.

SOURCE Homewatch CareGivers