personal and companion care

Leading In-Home Senior Care Provider Named to Coveted List for Eleventh Consecutive Year.

BALTIMORE — Senior Helpers^®, one of the nation’s premier providers of in-home senior care, has been ranked #195 on Entrepreneur‘s 2022 Franchise 500 list, the world’s most comprehensive franchise ranking. This is the eleventh consecutive year the company has been recognized. The annual list recognizes brands for their outstanding performance in areas including financial strength and stability, unit growth, and brand power. Of the 500 companies listed, Senior Helpers was named among the top-ranked national homecare providers. As the population ages, the demand for home health continues to grow and the COVID-19 pandemic has only emphasized the need for safe in-home care.

“To be recognized for the eleventh year in a row as a top franchise in Entrepreneur‘s competitive ranking is a significant milestone,” said Rob Cantrell, Executive VP of Franchise Development at Senior Helpers. “The in-home senior care industry has been challenged over the past 24 months, and we applaud our franchisees for being nimble and innovative, all while prioritizing safety and quality care for each and every one of our clients.”

Senior Helpers operates with a vision to be the leading home care company in each community it serves. Its caregivers are trained to offer the highest level of care possible based on the company’s Senior Gems^® Alzheimer’s and dementia care program. As the highest measure of excellence in personalized in-home senior care, the program was developed in conjunction with nationally recognized dementia care expert Teepa Snow, Positive Approach, LLC. Local residents will also benefit from the company’s Parkinson’s Care Program, a specialized training program for their caregivers created in conjunction with leading experts from the Parkinson’s Foundation’s Centers of Excellence network.

“Every year we take extraordinary pride in celebrating the companies that are honored in our Franchise 500 list and the 2022 list was no exception,” says Jason Feifer, Entrepreneur editor-in-chief. “The past year has been unlike any in recent memory and the franchise systems who made the 2022 Franchise 500 earned their place by not only teaching us something about franchising, but about entrepreneurship.”

As COVID-19 and the omicron variant spread across the country, Senior Helpers has taken unprecedented steps to ensure the safety of its caregivers, staff and clients. The company reviews guidelines from the U.S. Centers for Disease Control and Prevention (CDC) daily and consistently provides owners and staff with ongoing updates. Additionally, Senior Helpers directs all caregivers and staff to follow enhanced prevention procedures, including properly using PPE (face masks, face shields, gloves, etc.), avoiding touching public surfaces, washing their hands often, disinfect all touched surfaces and objects, avoiding crowds and more—all so that clients can age safely and gracefully in the comfort of their own home.

To see the full list of the Franchise 500, click here. Results are published in the publication’s January/February 2022 issue.

Senior Helpers Franchise is a top low-cost franchise, with a franchise fee of $52,500 and total investment between $113,000–$152,000. For more information on the Senior Helpers franchise opportunity, visit https://www.seniorhelpersfranchise.com/.

Local In-home Senior Care Company Distinguished by Georgia Residents for Providing Premier Care for Older Adults, Seniors and Elders in the Comfort of Their Homes.

PEACHTREE CITY, Ga. — Senior Helpers^®, one of the nation’s premier providers of personalized in-home senior care, today announced its location in Peachtree City has been named a 2021 Best of Georgia® winner in Georgia Business Journal’s annual readers’ poll. Weighing in on the best of everything throughout the state, Georgia Business Journal readers and editors honored Senior Helpers’ team in Peachtree City among thousands of businesses and organizations in more than 25 broad business and community sectors. The franchise has been in operation since 2006 and is operated by Amber Hamani and Anum Virani. Senior Helpers of Peachtree City serves senior citizens and anyone over the age of 18 and their families needing help with daily activities of living throughout the region including, Fayette, Coweta, South Fulton, Douglas and surrounding counties in South Metro Atlanta. Based on the work of its professionally trained caregivers, local seniors continue to enjoy the comfort of their own home, despite age-related illnesses and mobility challenges.

“We’re delighted to be recognized for this prestigious honor by residents throughout the state of Georgia,” comments Hamani and Virani. “It’s a true testament to the hard work of all our staff, our dedication to our company mission and to the national reputation and support of Senior Helpers as an organization. We love serving this community, so it is extremely rewarding to have connected with so many local fans.”

Senior Helpers operates with a vision to be the leading home care company in each community it serves. Its caregivers in Peachtree City are trained to offer the highest level of care possible based on the company’s Senior Gems^® Alzheimer’s and Dementia care program. As the gold standard for excellence in personalized in-home senior care, the program was developed in conjunction with nationally recognized dementia care expert Teepa Snow, Positive Approach, LLC. Local residents will also benefit from the company’s Parkinson’s Care Program, a specialized training program for their caregivers created in conjunction with leading experts from the Parkinson’s Foundation’s Centers of Excellence network.

Senior Helpers was nominated on the Best of Georgia website and voting remained open throughout the year, with tens of thousands of votes ultimately received. Best of Georgia winners and nominees were chosen by a combination of readers’ votes and editors’ input, and are vetted through several ranking sites, Better Business Bureau complaint reports and voting pattern analysis reports. Winners were named in hundreds of individual categories, providing Georgia Business Journal readers with a go-to-guide for the best of everything in Georgia. Georgia Business Journal recognizes three levels of winners: The Best of Georgia, Best of Georgia Regional Winners and Honorable Mentions. Within each category, there are multiple honorees named in each tier, depending on the size of the market sector.

You can view the full list of Best of Georgia winners at BESTofGEORGIA.com/winners.

Senior Helpers of Peachtree City is located at 301 Kelly Dr Suite #8, in Peachtree City, GA 30269. For more information, please visit https://www.seniorhelpers.com/ga/south-metro-atlanta/. For inquiries, please call (770)487-1297 or email ptcoffice@seniorhelpers.com.

National In-home Senior Care Company Invites Professional Caregivers, Family Caregivers and Members of the Local Community to Hone Skills at Premier Training Venue.

SCOTTSDALE, Ariz. — Senior Helpers^®, the nation’s premier provider of personalized, in-home senior care, today announced the official opening of the Senior Helpers Center of Excellence in Caregiving at its Scottsdale, Arizona, location. The Center of Excellence in Caregiving will open to the public on October 1 and serve as a comprehensive training facility where Senior Helpers-certified caregivers, family caregivers, and members of the community who assist the elderly can expand their skills and knowledge of administering specialized care that is designed to meet the needs and requirements of senior citizens at various stages. With the goal of elevating the overall level of care provided to the elderly in Scottsdale and the surrounding communities, the new location joins existing Senior Helpers corporate training facilities in Baltimore and Chicago.

“It has always been our mission to provide high-quality care to the senior population within our community, and we are extremely grateful and excited to be expanding our Scottsdale location,” said Tiffany Phelan, owner, Senior Helpers Scottsdale. “The new Center of Excellence will allow us to be even more involved with the caregiver community and broaden our reach among families who have loved ones in need.”

Tiffany and Shaun Phelan have owned the Senior Helpers Scottsdale franchise for 15 years and this expansion will bolster the location’s capabilities to serve professional and family caregivers, as well as members of the community who are interested in a caregiving profession. The franchise has partnered with organizations and experts in various fields to develop different training sessions, which will be available for free at the new Senior Helpers Center of Excellence in Caregiving in the weeks following the grand opening. Each training session will feature a unique curriculum for different areas of care, including hospice-specific training, patient autonomy and dementia care, giving attendees hands-on experience in an apartment setting complete with a living room, bedroom, kitchen, and bathroom.

Senior Helpers operates with a vision to be the leading home care company in each community it serves and its caregivers in Scottsdale are trained to offer the highest level of care possible based on the company’s Senior Gems^® Alzheimer’s and Dementia care program. The Center of Excellence in Caregiving aims to support caregivers’ professional growth and give members of the community—caregivers and those assisting elderly loved ones alike—the tools and experience to hone their caregiving skills, ensuring that local seniors can continue to enjoy the comfort of their own homes despite age-related illnesses and mobility challenges.

“We’re thrilled to be opening a Senior Helpers Center of Excellence in Caregiving at our Scottsdale location,” said Peter Ross, chief executive officer, Senior Helpers. “Shaun and Tiffany Phelan have a passion for their community and a strong dedication to compassionate senior care, and this new facility can only enhance the quality of services we provide to seniors and families throughout the surrounding area.”

The newest Senior Helpers Center of Excellence in Caregiving is located at 9832 N Hayden Rd, Suite 103, Scottsdale, Ariz. For more information, please visit www.seniorhelpers.com/az/scottsdale. For inquiries about training session availability, please call Tiffany Phelan at (480) 621-6672 or email tphelan@seniorhelpers.com. Senior Helpers Scottdale is also hiring caregivers. For more information on available jobs call Jorge Pena at (480) 621-6672 or email jpena@seniorhelpers.com.

Leading National Provider of In-Home Senior Care Offers Advice to Help Families Recognize the Most Common Symptoms in Conjunction with World Alzheimer’s Month.

BALTIMORE — In honor of World Alzheimer’s Month, Senior Helpers^®, the nation’s premier provider of in-home senior care, shares four telltale signs a loved one may be living with Alzheimer’s disease—a progressive and degenerative brain disease that slowly destroys memory and thinking skills, and, eventually, the ability to carry out the simplest tasks. With approximately 44 million¹ people worldwide currently diagnosed with Alzheimer’s disease and more than six million¹ people in the U.S. living with the disease, the experts at Senior Helpers say recognizing symptoms associated with the disease will help caregivers and their loved ones identify the disease and develop a care plan sooner. Moreover, since Alzheimer’s- and dementia-related deaths have increased by 16% during the COVID-19 pandemic¹, it is now more important than ever to become more aware of the warning signs in order to help improve quality of life for not only the individual, but also their family and caregivers.

In an effort to help families identify if a loved one may be living with Alzheimer’s, Senior Helpers Geriatric Clinical Advisor, Dr. James Dan, offers the following four warning signs to look for:

1. Trouble with day-to-day memory—One of the most common signs of Alzheimer’s disease, especially in the early stage, is difficulty recalling events that happened recently.
2. Persistent memory loss—Individuals with Alzheimer’s may ask the same questions over and over, and increasingly rely on memory aids – for example, reminder notes or family members for things they used to handle on their own.
3. Confusion, even in well-known places—People living with Alzheimer’s become disoriented and can lose track of dates, seasons and the passage of time.
4. Loss of enthusiasm for previously enjoyed activities—A person living with the disease may experience changes in the ability to hold or follow a conversation. As a result, he or she may withdraw from hobbies, social activities or other engagements.

“Taking the next, appropriate steps after an Alzheimer’s diagnosis often leaves families wondering where to begin, and caring for them can also take a tremendous toll on your own physical and emotional well-being,” comments Peter Ross, Senior Helpers CEO. “With our Senior Gems® Alzheimer’s and Dementia Training Program and personalized plans that change as a loved one’s needs change, we aim to minimize stress and deliver the best care possible. It starts with identifying the capabilities of a person living with the disease based on characteristics associated with its different stages.”

Senior Helpers operates with a vision to be the leading home care company and is dedicated to helping seniors live a purposeful life, allowing them to continue to enjoy the comfort of their own home despite age-related illnesses and mobility challenges. Its caregivers are trained to offer the highest level of care possible based on the company’s Senior Gems® Alzheimer’s and Dementia care program. As the gold standard for excellence in personalized in-home senior care, the program was developed in conjunction with nationally recognized dementia care expert Teepa Snow, Positive Approach, LLC.

For more information about Senior Helpers and its vision to help seniors age with dignity despite age-related illnesses and mobility challenges, please visit http://www.seniorhelpers.com.

¹ According to https://www.alz.org/

Leading Provider of In-Home Care Strengthens Presence in Midwest.

BALTIMORE — Senior Helpers^®, the nation’s premier provider of in-home senior care, today announced it has acquired Miller Home Care LLC, a trusted Milwaukee-based provider of high-quality and affordable in-home care for over a decade.

Previously a franchise location, the new corporate store in Milwaukee will be a center of excellence where Senior Helpers may incubate new programs, conduct staff trainings and develop new service offerings to be rolled out to the company’s nationwide network, which currently includes more than 300 locally owned and operated franchises across the U.S. Senior Helpers is owned by Advocate Aurora Enterprises, a subsidiary of Advocate Aurora Health, which has dual headquarters in Milwaukee and suburban Chicago.

“On the heels of Senior Helpers’ acquisition by Advocate Aurora Enterprises in April, this strategic investment expands our corporate store footprint in the Greater Milwaukee area and joins our existing corporate store in Des Plaines, Illinois,” said Peter Ross, Senior Helpers CEO. “This critical move allows us to collectively work together in an established Advocate Aurora Heath market to further enable our growth strategy, while creating a model for us to collectively coordinate care across the full continuum.”

“We applaud this strategic investment by our partner Senior Helpers to develop and help maximize our future synergies here in Milwaukee and throughout the Midwest,” said Scott Powder, Advocate Aurora Enterprises president. “Advocate Aurora is dedicated to meeting people where they are in every stage of their health and wellness journey, and this move both bolsters our ability to work together and enables new opportunities for aging seniors in Milwaukee to thrive safely in the comfort of their homes.”

With the number of Americans ages 65 and older on course to more than double from 46 million today to over 98 million by 2060¹, more seniors are seeking to maintain their independence within the comfort of their own homes, making the timing of this transaction strategically right for Senior Helpers.

Miller Home Care LLC was formerly owned by James (Jamie) Miller along with his wife, Felicia. Jamie Miller is also known among the Milwaukee community for owning and operating the Bankruptcy Law Firm of Miller & Miller. The new location represents Senior Helpers’ fifth corporate owned store.

For more information about Senior Helpers and its vision to help seniors age with dignity despite age-related illnesses and mobility challenges, please visit http://www.seniorhelpers.com.

Leading senior in-home care provider listed among top-ranking companies as a top employer based on fairness and extraordinary leadership.

BALTIMORE — Senior Helpers^®, the nation’s premier provider of in-home senior care, today announced it has been named to FORTUNE’s 2021 Best Workplaces in Aging Services list for the third consecutive year. Senior Helpers was recognized by FORTUNE and Great Place to Work as the top ranked national homecare employer, securing the No. 3 spot overall in the at-home category among 65 other nominees.

“Senior Helpers’ mission doesn’t only focus on providing exceptional in-home care for the elderly community; our goal is to also create and maintain a work environment that promotes open communication, integrity and a positive attitude for our leadership team, support staff and caregivers,” said Peter Ross, Senior Helpers CEO. “To receive this honor from FORTUNE and Great Place to Work for the third year in a row further validates our commitment to providing compassionate care that celebrates and improves the quality of life for our clients, their families and our employees.”

Conducted by Great Place to Work, a global people analytics and consulting firm, the annual ranking is based on the anonymous survey responses from 220,000 employees working in the in the elder care industry in the U.S. The assessment criteria of this award include how safe, inclusive and positive the company’s work environment is. Employee survey feedback acknowledged the in-home senior care provider’s aptitude for employee trust, workplace fairness and strong leadership. 

Senior Helpers operates with a vision to be the leading in-home care company in each community it serves. Its caregivers are trained to offer the highest level of care possible based on the company’s Senior Gems^® Alzheimer’s and dementia care program. As the highest measure of excellence in personalized in-home senior care, the program was developed in conjunction with nationally recognized dementia care expert Teepa Snow, Positive Approach, LLC. Clients also benefit from the company’s Parkinson’s Care Program, a specialized training program for their caregivers created in conjunction with leading experts from the Parkinson’s Foundation’s Centers of Excellence network. 

Furthermore, the company took unprecedented steps to ensure the safety of its caregivers, staff and clients. Senior Helpers was one of the first home care providers to source and ship the necessary PPE to every Senior Helpers location nationwide. Throughout the COVID-19 pandemic, the company continued to make the needs of its employees its highest priority. It continually updated company guidelines to align with messaging coming from the Centers for Disease Control and Prevention (CDC). As a precautionary measure, employees went through rigorous staff training in order to reduce the risk of getting sick, including Hand Hygiene, Infection Control, Influenza Prevention and Transmission-Based Precaution.

“We are incredibly proud of The Best Workplaces for Aging Services. They fought bravely and saved countless lives during the COVID-19 pandemic,” says Dr. Jacquelyn Kung, CEO of Activated Insights, the partner of Great Place to Work in senior care. “Years of research has shown how great workplaces contribute to lower employee turnover and better quality of life for seniors. These honored workplaces showcase the compassion and stories behind the research. Our biggest congratulations and appreciation go to these awardees.”

The Great Place to Work Trust Index^TM methodology is taken by millions of employees across thousands of companies annually. It represents the gold standard in measuring culture and employee engagement.

For more information on Senior Helpers, visit https://www.seniorhelpers.com/.

Longtime industry veteran to spearhead growth, strategic planning and development for leading national provider of in-home senior care.

BALTIMORE — Senior Helpers^®, the nation’s premier provider of in-home senior care, today announced the promotion of Mari Baxter to chief operations officer (COO). In her new role, Baxter will be responsible for leading the company’s aggressive growth trajectory, strategic planning for future development and external strategic partnerships. She will oversee a national network of more than 300 Senior Helpers franchise locations throughout the U.S. and lead the company’s Owners Council, which is made up of 13 select franchisees.

“We are thrilled to elevate Mari to the executive leadership team, and are confident her deep expertise in franchising will continue to bring our company to new operational heights while delivering against our mission to provide the highest quality, in-home senior care available in the marketplace today,” said Peter Ross, Senior Helpers CEO. “In recent years, Mari has been instrumental in developing and shaping our industry-leading LIFE Profile assessment tool and Centers of Excellence training program.”

Baxter joined the Senior Helpers team in 2008 as a field operations manager when the franchisor had only 40 locations. As the network grew, she took on more responsibility and, in 2012, was named Vice President of Operations. Previously, Baxter worked in franchise operations with both Huntington Learning Centers and Kiddie Academy. She graduated with a bachelor’s degree in business and journalism from Central Michigan University, and was a member of the Sigma Kappa sorority.

“It was actually through Sigma Kappa’s national philanthropy that I was first introduced to Alzheimer’s Disease Research and developed a passion for working with Dementia and Alzheimer’s patients,” Baxter noted. “My career in helping those who need care with Senior Helpers has been truly rewarding, and with the support of my team, we’ve been able to implement critical programs to ensure seniors are receiving the highest level of care to enrich their daily lives.”