franchisee sales training

15 09, 2020

Assisted Living Locators Named a “Top Growth Franchise” by Entrepreneur Magazine

2020-09-15T10:21:26-04:00September 15th, 2020|Tags: , , , , , , |

PHOENIX — Assisted Living Locators was recently ranked in Entrepreneur magazine’s first Top Growth Franchises list. This list recognizes the 150 companies with the greatest positive franchise unit growth in North America over a three-year period, based on data submitted for Entrepreneur’s Franchise 500® ranking. Thanks to its exceptional growth, Assisted Living Locators was ranked #123.

“We’re honored to be named to this prestigious list,” said Angela Olea, Assisted Living Locators CEO RN. “Our consistent franchise sales, even during COVID-19, demonstrates that franchisee candidates are recognizing the senior space growth potential and the essential need for Assisted Living Locators services. We offer an affordable franchise opportunity with a growing customer base, where you can make a difference in your community.”

“By maintaining steady, sustained growth over several years, these franchises have demonstrated that they have the systems in place to support their franchisees and help them become successful,” says Jason Feifer, Entrepreneur’s editor-in-chief. “Now as these and other companies around the country face unprecedented challenges, they may see their growth slow, but that record of success could prove more important than ever.”

To determine the 2020 Top Growth Franchises ranking, Entrepreneur looked at each company’s U.S. and Canadian franchise numbers over a three-year period (from July 2016 to July 2019; given the rapid changes, COVID-19 impacts weren’t taken into account). In order to qualify, companies had to have positive growth of at least five units each year. They were ranked based on a formula that considers their total positive U.S. and Canadian franchise growth over the three years.

To view Assisted Living Locators in the full ranking, visit entrepreneur.com/franchises/topgrowth. Results can also be seen in the September issue of Entrepreneur, on sale September 1st.

About Assisted Living Locators

Assisted Living Locators offers a no cost, nationwide senior care placement and referral service for in-home companion care, independent retirement options, assisted living, memory care, and skilled nursing facilities. The company has 140 franchisees in 36 states and the District of Columbia. Assisted Living Locators is ranked in Entrepreneur’s 2020 Franchise 500® issue and Franchise Business Review’s 2020 Top Franchises Report. The company also was named to the Inc. 5000 list, the most prestigious ranking of the nation’s fastest-growing private companies. To learn more, visit: www.assistedlivinglocators.com.

12 08, 2020

Assisted Living Locators Named to Inc. 5000 List for Second Consecutive Year

2020-08-12T12:16:46-04:00August 12th, 2020|Tags: , , , , , , |

Company jumps 173 spots in Inc. Magazine’s exclusive list of America’s fastest growing companies.

PHOENIX — Assisted Living Locators, a nationwide senior placement franchisor, today announced its second successive annual ranking by Inc. Magazine as one of America’s 5,000 fastest growing private companies. The company has earned the rank of 1644 on the 2020 Inc. 5000 list, jumping 173 spots from 2019.

The list represents a unique look at the most successful companies within the American economy’s most dynamic segment—its independent small businesses. Intuit, Zappos, Under Armour, Microsoft, Patagonia, and many other well-known names gained their first national exposure as honorees on the Inc. 5000.

A record pace of franchise sales, even through COVID-19, demonstrates that franchisee candidates are recognizing the senior space growth potential and the essential need for Assisted Living Locators services.

“We’re honored to once again receive national recognition for our dramatic growth,” said Angela Olea, Assisted Living Locators CEO RN. “COVID-19 has no knowledge of the aging process.  The needs of an aging population continue to grow and so too does Assisted Living Locators. We offer an affordable franchise opportunity with a growing customer base, where you can make a difference in your community. We encourage qualified candidates to apply as we expand across the U.S.”

Complete results of the Inc. 5000, including company profiles and an interactive database that can be sorted by industry, region, and other criteria, can be found at www.inc.com/inc5000.  The top 500 companies are also being featured in the September issue of Inc., available on newsstands August 12.

“The companies on this year’s Inc. 5000 come from nearly every realm of business,” says Inc. editor-in-chief Scott Omelianuk. “From health and software to media and hospitality, the 2020 list proves that no matter the sector, incredible growth is based on the foundations of tenacity and opportunism.”

About Assisted Living Locators

Assisted Living Locators offers a no cost, nationwide senior care placement and referral service for in-home companion care, independent retirement options, assisted living, memory care, and skilled nursing facilities. The company has 140 franchisees in 34 states and the District of Columbia. The Inc. 5000 list is the latest accolade for Assisted Living Locators following recognition in Entrepreneur’s 2020 Franchise500® and Top Senior Care Franchises, Franchise Business Review’s 2020 Top Franchises Report and Franchise Dictionary’s Top 100 Game Changer Franchises. To learn more, visit: www.assistedlivinglocators.com.

18 06, 2020

Assisted Living Locators Goes Purple To Support Alzheimer’s Association’s The Longest Day

2020-06-18T10:36:21-04:00June 18th, 2020|Tags: , , , , , , , |

Company Changes Logo To Purple, Franchisees Nationwide Take Purple Pledge To Raise Awareness, Funds for Alzheimer’s and Dementia.

PHOENIX — Assisted Living Locators, a nationwide senior placement and referral service, will “go purple” to support Alzheimer’s Association’s  The Longest Day, June 20. The company will change its logo to purple and its 140 franchise offices across the U.S. will join the movement by taking the Purple Pledge, promising to raise awareness and funds for Alzheimer’s and dementia this month.

The color purple has been chosen to help raise Alzheimer’s awareness as The Alzheimer’s Association encourages people to “Go Purple with a Purpose” throughout the month. The height of the fundraising efforts takes place on the longest day of the year, the summer solstice on June 20. The Longest Day event shines light on the 5.7 million Americans living with Alzheimer’s disease and the more than 16 million family members and friends providing care and support.

In June, Assisted Living Locators will change it company logo to purple on its corporate website and franchisee social media channels to show solidarity for those with Alzheimer’s and other forms of dementia. The purple logo will be displayed until the end of Dementia Awareness Week on July 10.

Additionally, Assisted Living Locators senior care advisors will wear purple and share photos on social media, as well as participate in a variety of Longest Day fund-raising and dementia care education events. The company recently became the first senior placement service to achieve dementia care system-certification to help families find, at no cost, independent living, assisted living, and memory care options.

“With a nationwide network of senior care advisors that are dementia care certified, we have the opportunity to make a positive impact in raising awareness about Alzheimer’s and dementia care in communities across the country,” said Angela Olea, Assisted Living Locators CEO RN.  “Our dementia care training enables us to provide much-needed support to families, educating them about the disease and what facilities are best suited for their loved ones.”

If you’re noticing changes in your loved one’s cognitive health and have questions about dementia care, speak to an Assisted Living Locators Senior Care Advisor at 877-266-7788 or visit www.assistedlivinglocators.com.

16 06, 2020

Assisted Living Locators Continues To Set Record Franchise Growth In 2020 Amidst COVID-19, Ranked #1 Fastest Growing Senior Placement Franchise By Entrepreneur Magazine

2020-06-16T11:53:43-04:00June 16th, 2020|Tags: , , , , , , |

PHOENIX — Assisted Living Locators, a leading senior placement and referral service, continues to set record franchise growth by awarding a dozen new franchises in 2020 amidst COVID-19.  The company was also recently ranked #1 in the senior placement space in Entrepreneur‘s Fastest-Growing Franchises list. This highly competitive list recognizes the 150 companies with the greatest franchise unit growth in North America, based on data submitted for Entrepreneur’s Franchise 500® ranking.

“The needs of an aging population continue to grow and so too does Assisted Living Locators,” said Angela Olea, Assisted Living Locators RN CEO. “Even during the pandemic, we are experiencing a surge in interest from franchisee candidates who recognize the senior space growth potential and how essential our services are. Ranking #1 as the fastest growing senior placement franchise by Entrepreneur is a huge honor and testament to our leadership in the senior care industry. We credit this success to the strength of our brand and our franchisees who help thousands of seniors and families each day.”

With social distancing and quarantine restrictions, Assisted Living Locators has adapted to assisting families with virtual technology and new franchise owner online training sessions. In 2020, the organization has welcomed a dozen new locations for Assisted Living Locators in Harrisburg and Berwyn, PA; South Salt Lake City, UT; Lansing, MI; Gastonia, NC; Coachella Valley, CA; Omaha-Council Bluffs, NE; North Baltimore, MD; Plano, TX; and three territories in BellevueTacoma, WA.

“Our record pace of signing new franchisees even during the pandemic is an indication of the tremendous opportunity in the senior care market,” explained Olea. “Assisted Living Locators offers an affordable franchise opportunity with a growing customer base, where you can make a difference in your community. We encourage qualified candidates to apply as we expand across the U.S.”

About Assisted Living Locators

Assisted Living Locators offers a no cost, nationwide senior care placement and referral service for in-home companion care, independent retirement options, assisted living, memory care, and skilled nursing facilities. The company has 140 franchisees in 36 states and the District of Columbia. To view Assisted Living Locators in the Entrepreneur’s Franchise 500® full ranking, visit here.

To learn more about Assisted Living Locators franchising, call 800-267-7816 or visit: www.assistedlivinglocatorsfranchise.com.

2 06, 2020

During Alzheimer’s, Brain Awareness Month, Assisted Living Locators Encourages Families To Reassess Loved One’s Dementia Care Situation

2020-06-02T10:07:35-04:00June 2nd, 2020|Tags: , , , , , , |

Company’s Certified Dementia Care Advisors Provide Free Assessment, Guidance During COVID-19.

PHOENIX — Every June, advocates, volunteers, health professionals, caregivers, and family members come together to raise awareness about Alzheimer’s and brain awareness. Supporters wear purple in solidarity for those with Alzheimer’s and other forms of dementia on The Longest Day, June 20.

Assisted Living Locators, a leading nationwide senior placement and referral service, is encouraging families to use the month of June as a time to reassess their loved one’s dementia care situation. The company is the only senor placement service with dementia care system-certification that helps families find, at no cost, independent living, assisted living, and memory care options.

“Deciding where and when to place an aging loved one is far more complicated when they have some form of dementia, and especially during a global pandemic,” said Angela Olea, Assisted Living Locators CEO RN.  “Several factors go into choosing a long-term care community for a dementia patient. Due to their decreased cognitive ability, they may also require additional assistance and consideration during COVID-19.

A needs assessment conducted by a knowledgeable professional is usually the first step in moving a loved one with dementia to senior living,” explained Olea. “Our assessments focus on developing a deeper understanding of a senior’s cognitive condition as it relates to their ability to complete activities of daily living (ADLs) with or without partial or total assistance.”

Olea added that Assisted Living Locators certified dementia care advisors provide an in-depth assessment of all the client’s needs, along with thoughtful analysis and recommendations for best-fit care options. Families can begin their assessment process with an easy-to-use online tool on Assisted Living Locators website, that is followed up with a virtual in-take interview by phone or video call.

“For those with loved ones battling Alzheimer’s or other forms of dementia at home during COVID-19, this may be an extremely challenging time,” said Olea.  “While it may seem that group environments like assisted living facilities are not the right choice right now, for many, it’s still the best option. Considering the enhanced safety measures senior living communities are taking, moving into a senior community may make more sense than living alone and not getting adequate care.”

If you’re noticing changes in your loved one’s cognitive health and have questions about dementia care, speak to an Assisted Living Locators Senior Care Advisor at 877-266-7788 or visit www.assistedlivinglocators.com.

About Assisted Living Locators

Assisted Living Locators offers a no cost, nationwide senior care placement and referral service for in-home companion care, independent retirement options, assisted living, memory care, and skilled nursing facilities. The company has 140 franchisees in 36 states and the District of Columbia. Assisted Living Locators is ranked in Entrepreneur’s 2020 Franchise 500® issue and Franchise Business Review’s 2020 Top Franchises Report. Visit: www.AssistedLivingLocators.com.

13 05, 2020

Assisted Living Locators and Dementia Care Education Partner to Deliver Senior Industry Best-Practice Service, Dementia Care Support To Families During COVID-19

2020-05-13T12:11:01-04:00May 13th, 2020|Tags: , , , , , , |

First Nationwide Senior Placement Franchisor To Achieve Dementia Care System-Certification.

PHOENIX — Assisted Living Locators, a national senior placement franchisor, and Dementia Care Education, the leading Alzheimer’s/dementia education, training, and consulting organization, announced today they have partnered to raise the bar and deliver best-practice service and dementia care support to families during COVID-19.  All Assisted Living Locators’ 140 franchisees are now dementia certified, with the majority choosing the Dementia Care Certified® designation, making it the first nationwide senior placement service to achieve system-certification.

“With 5.8 million people in the U.S. living with Alzheimer’s disease, a large number of our senior placements involve families having to locate assisted living or memory care for their loved ones,” said Angela Olea, Assisted Living Locators CEO RN. “The double hit of dementia and the COVID-19 pandemic has raised great concerns for people living with dementia. Having this dementia care training helps us provide much-needed support to families during COVID-19, allowing us to educate them about the disease and what facilities are best suited for their loved one’s needs.

“We are excited to align forces with such a forward-thinking company,” said Brian Browne, President of Dementia Care Education. “Assisted Living Locators provides exceptional service to families throughout the country. With our years of experience and track-record of expertise in education and training, we stand poised to positively impact care and quality of life for many families. Knowledge is power and being able to arm the senior placement leaders with the tools to provide better care and hold care facilities to a higher standard is a win for everyone caring for this vulnerable population.”

After being trained and certified, Assisted Living Locators franchisees will be required to obtain CEU’s to maintain their certification and to stay abreast of the most current information in the field.

If you are noticing changes in your loved one’s cognitive health and have questions about dementia care, speak to an Assisted Living Locators Senior Care Advisor at 877-266-7788 or visit www.assistedlivinglocators.com.

About Dementia Care Education

Dementia Care Education is a recognized innovator and distinguished leader providing industry-best dementia education, training, and consultation. We create best-practice dementia training and education curriculum that is specifically designed to meet the CEU educational needs of healthcare, senior care professionals and caregivers. Visit: www.DementiaCareEducation.com.

SOURCE Assisted Living Locators

About Assisted Living Locators

Assisted Living Locators offers a no cost, nationwide senior care placement and referral service for in-home companion care, independent retirement options, assisted living, memory care, and skilled nursing facilities. The company has 140 franchisees in 36 states and the District of Columbia. Assisted Living Locators is ranked in Entrepreneur’s 2020 Franchise 500® issue and Franchise Business Review’s 2020 Top Franchises Report. Visit: www.AssistedLivingLocators.com.

17 03, 2020

Assisted Living Locators Offers FREE Online Resources To Help Seniors and Families With Immediate In-Home Support and Placement Needs During COVID-19 Pandemic

2020-03-17T13:03:02-04:00March 17th, 2020|Tags: , , , , , , |

SCOTTSDALE, Ariz. — Assisted Living Locators, a nationwide senior placement and referral service, is offering a FREE easy-to-use online assessment tool, resources and guidance to help seniors and their families with immediate in-home support and placement needs during the coronavirus (COVID-19) pandemic.

To proactively protect vulnerable seniors and families as the coronavirus evolves, Assisted Living Locators senior care advisors are available 24/7 to provide access to senior care solutions on demand to help reduce exposure to the virus. These FREE services include:

  • Easy-To-Use online Assessment Tool, to give quick insight to appropriate senior housing
  • In-take interview by phone or video technology to learn how to best serve you
  • Virtual tours with qualified vetted home health, hospice, assisted living, memory care and adult family homes
  • Status updates on visitation and acceptance of move-ins for assisted living communities and skilled nursing facilities in your area
  • Home care support with network of leading regional home care agencies; whether to ensure a safe home environment for seniors or to help with the activities of daily living required during a period of self-quarantine
  • Dedicated local resources for seniors and families such as eldercare attorneys, skilled home health, moving companies and hospice
  • Highly trained local senior advisors to provide guidance throughout the entire decision-making process.

“During this challenging time, online assessment tools and virtual communication will be more important than ever in maintaining the well-being of seniors and their families,” said Angela Olea, Assisted Living Locators RN CEO. “We’re here to answer your questions and concerns about COVID-19 and senior placement, whether it’s for a short-term or long-term solution.  And if your senior is homebound due to self-quarantine, we can help you get a contingency plan in place to help with basic services, such as obtaining groceries, before it becomes a dire problem.”

If you have If you have an immediate placement need in your senior’s next step of care or housing, please call 877-226-7780 or visit www.assistedlivinglocators.com.

About Assisted Living Locators

Assisted Living Locators offers a free, nationwide senior care placement and referral service for in-home care, independent retirement options, assisted living, memory care, and skilled nursing facilities. The company has 130 franchisees in 36 states and the District of Columbia. Assisted Living Locators recently ranked #1 in the senior placement in Entrepreneur’s Fastest-Growing Franchises and was included in the prestigious Inc. 5000 list of the nation’s fastest-growing private companies.  For more information, visit www.assistedlivinglocators.com.

2 03, 2020

In Support of National Invest In Veterans Week, Assisted Living Locators Offers 10 Percent Initial Franchise Fee Discount to Encourage Veteran Business Owners

2020-03-02T10:00:02-05:00March 2nd, 2020|Tags: , , , , , , |

SCOTTSDALE, Ariz. — In support of National Invest In Veterans Week, March 1 – 7,  Assisted Living Locators, a nationwide senior placement and referral franchisor, announced today it is offering veterans a 10 percent initial franchise fee discount to encourage and honor aspiring veteran business owners.

Assisted Living Locators is a veteran-friendly franchisor with an affordable, low-cost franchise fee, a 10 percent veteran discount, and comprehensive training and mentorship platform, according to Founder and CEO RN Angela Olea. With 130 franchisees in 36 states and the District of Columbia, the company is ranked in Entrepreneur’s 2020 Franchise 500®, Franchise Business Review’s 2020 Top Franchises Report and the Inc. 5000 list of the nation’s fastest growing private companies.

Veterans are buying into franchises at a record pace. According to the International Franchise Association, one of every seven franchises in America is owned by a veteran. “Veterans make great franchisees because they have the skills it takes to own and run a successful business – a mixture of leadership, hard work and dedication, and the ability to follow systems and procedures,” stated Olea.

“Franchising can be a tremendous opportunity for veterans because the business framework is already in place,” she explained. “As an established, top-ranked senior placement brand, Assisted Living Locators offers the entire package for aspiring veteran business owners. Not only do we have a proven, successful business model, but we also offer exceptional training and support for our franchisees.”

Olea noted that some of their best Assisted Living Locators franchisees are veterans, such as Arizona franchisee Dustin Baker, recently named Franchise Business Review’s 2019 Rock Star Franchise Owner.

Baker served in the United States Army as a combat medic in an artillery unit during Operation Iraqi Freedom. He was also an administrative supervisor at an outpatient surgical ward at William Beaumont Army Medical Center in El Paso, TX.

As a top Assisted Living Locators franchise producer, Baker helps and mentors his fellow franchisees and also passionately cares for his senior clients and families, the company and community.

“After my career as a combat medic ended, I wanted to own a business that would make a positive impact on my community,” said Baker. “My journey in helping and serving others led me to the role of Assisted Living Locators franchise owner to provide care and guidance to seniors and families in my community.”

“As thousands of men and women return home from war, it is important to acknowledge the skills they have acquired during their military careers,” Olea added. “They operate their businesses the same way they served their country, with integrity and dedication, and possess the strong characteristics that make an outstanding franchise entrepreneur. We encourage them to join our organization.”

About Assisted Living Locators

Assisted Living Locators offers a no cost, nationwide senior placement and referral service for in-home care, independent retirement options, assisted living, memory care, and skilled nursing facilities. The company has 130 franchisees in 36 states and the District of Columbia and was recently named in Entrepreneur’s 2020 Franchise 500® and Franchise Business Review’s 2020 Top Franchises Report.  To learn more, visit: www.assistedlivinglocators.com.

11 02, 2020

Assisted Living Locators Partners With Rehburg Life Settlements To Provide Families With Opportunity to Help Pay For Long Term Care

2020-02-11T10:46:23-05:00February 11th, 2020|Tags: , , , , , , |

First-Of-Its-Kind Collaboration Aims To Offer Seniors Alternative Funding Solution For Senior Living Expenses.

SCOTTSDALE, Ariz. — Assisted Living Locators, a nationwide senior care placement and referral service, announced they’ve partnered with Rehburg Life Settlements, a leading, nationally licensed life settlement brokerage, to provide families with an opportunity to help pay for long term care.

A life insurance settlement is a financial transaction that enables qualified life insurance policy owners to receive a cash payout on their life insurance coverage by selling it to interested buyers.

This first-of-its-kind collaboration offers seniors and their families an alternative funding solution for senior living expenses such as in-home care, assisted living or memory care, according to Assisted Living Locators CEO RN Angela Olea.

“As 10,000 baby boomers turn 65 each day, older Americans face both financial and health care challenges,” Olea stated. “Our local senior care advisors are on the frontlines in their communities every day helping guide families to the right care solution that meets their financial needs. By partnering with Rehburg Life Settlements, we can provide our clients with an important alternative funding solution that can help pay for long term care.”

“According to the Insurance Studies Institute, 500,000 seniors a year lapse their life insurance policies, translating to over $100 billion in policy value,” explained Lisa Rehburg, president of Rehburg Life Insurance Settlements. “That is a lot of potential funds that seniors are giving up, for nothing, each year. Additionally, 90% of seniors who have let a policy lapse would have considered selling it had they known life insurance settlements existed.

We help clients benefit from life insurance policies they no longer need or can afford,” said Rehburg. “Life insurance settlements can be a good option for them to benefit from their ‘hidden’ asset and help them pay for senior living expenses.”

For more information about Rehburg Life Settlements, visit www.rehburglifesettlements.com.

About Assisted Living Locators

Assisted Living Locators offers a no cost, nationwide senior placement and referral service for in-home care, independent retirement options, assisted living, memory care, and skilled nursing facilities. The company has 130 franchisees in 36 states and the District of Columbia and was recently named in Entrepreneur’s 2020 Franchise 500® and Franchise Business Review’s 2020 Top Franchises Report.  To learn more, visit: www.assistedlivinglocators.com.

21 01, 2020

Assisted Living Locators Ranked A Top Franchise In Entrepreneur’s Highly Competitive 41st Annual Franchise 500®

2020-01-21T10:31:23-05:00January 21st, 2020|Tags: , , , , , , |

SCOTTSDALE, Ariz. — Assisted Living Locators recently ranked in Entrepreneur magazine’s Franchise 500®, the world’s first, best and most comprehensive franchise ranking. Placement in the Franchise 500® is a highly sought-after honor in the franchise industry making it one of the company’s most competitive rankings ever.

Assisted Living Locators was the only senior placement franchise named in the prestigious Franchise 500® ranking. The company was selected for its outstanding performance in areas including unit growth, financial strength and stability, and brand power.

“Receiving this Franchise 500® ranking is a highly sought-after honor and to be the only senior placement franchise included demonstrates the strength of our brand and value of our franchise,” said Angela Olea, Assisted Living Locators RN CEO. “We are committed to being at the forefront of the senior placement industry. Our proven business model appeals to franchisees because of our comprehensive training and support as well as the opportunity to thrive.”

As the first senior placement and referral franchise business in the U.S., Assisted Living Locators has pioneered its way to a national presence with 130 franchisees in 36 states and the District of Columbia. The company offers a no cost, nationwide senior care placement and referral service for in-home care, independent retirement options, assisted living, memory care, and skilled nursing facilities.

“The 500 companies on this list all have something in common: They understand what consumers want now,” says Entrepreneur editor in chief Jason Feifer. “They may be an upstart in a brand-new category, or they may be a brand like Dunkin’ that’s ranked highly on our list for decades. But either way, making our list means they’re forward-thinking, nimble, and closely in touch with their customers’ needs—because in an ever-changing business environment, that’s what a franchise must do to thrive.”

Over its 41 years in existence, the Franchise 500® has become both a dominant competitive measure for franchisors and a primary research tool for potential franchisees. Assisted Living Locators’ ranking is a testament to its strength as a franchise opportunity. To view Assisted Living Locators in the full ranking, visit www.entrepreneur.com/franchise500. Results can also be seen in the January/February 2020 issue of Entrepreneur, now available on newsstands.

About Assisted Living Locators

With 125 office locations in 36 states and the District of Columbia, Assisted Living Locators is a respected national franchise system that is consistently ranked among the nation’s top franchises by multiple organizations. The company has been ranked in Entrepreneur’s “Franchise500®” issue for three consecutive years, Franchise Business Review’s “2019 Top Franchises Report” and “Top Senior Care Franchises,” and Inc. 5000 list of the nation’s fastest growing private companies. The company offers a NO COST service for seniors and their families providing expert advice on short and long-term care options, including in-home care, independent living, assisted living and memory care.

To learn about Assisted Living Locators franchise opportunities, visit  www.assistedlivinglocatorsfranchise.com.