According to a recent Reuters/Ipsos poll, 71% of U.S. adults are concerned that AI will be “putting too many people out of work permanently,” highlighting the importance of long-term, proven franchise models. By Brianna Bohn
Long-Term Success in a Changing Workforce
According to a recent Reuters/Ipsos poll, 71% of U.S. adults are concerned that AI will be “putting too many people out of work permanently,” highlighting the importance of long-term, proven franchise models.
One industry largely unaffected by automation is home services, and Ace Handyman Services® was built with that stability in mind. The brand believes that skilled home repairs require trust, consistency and local expertise – all difficult to automate. Driven by a commitment to reliable, high-quality service, the brand began franchising only after proving operations could succeed in different markets.
“We always felt like we were creating a handyman business that was straightforward and simple. We tested the duplication process ourselves by opening three corporate locations in California, even though we were located in Denver. Once we were able to get those distant locations operating well, we knew we had a concept we could franchise,” Colette Bell, co-founder and vice president of franchise development, said.
In a booming market, Ace Handyman Services stands out by upholding quality national standards while empowering local franchisees.
“We created a customer service path that ensures every customer is consistently touched eight times during our interaction with them,” Bell said. This system helps franchises provide reliable service tailored to local needs.
Beyond consistent service, Ace Handyman Services also focuses on helping franchises achieve sustainable profits.
“The key is not chasing revenue, but chasing profits,” Bell said. Instead of taking on large, riskier projects that jeopardize profits, franchisees focus on smaller jobs that deliver high satisfaction and strong margins.
Franchisees also benefit from recruiting support and a culture that attracts top talent. “We have always focused on finding the right employees, being a top-level employer in the marketplace and creating a great culture for professional tradespeople to work,” Bell said.
Looking ahead, the brand is incorporating AI thoughtfully to support franchise operations, from estimating projects to training office managers.
With these innovations and the brand’s commitment to its core values, Ace Handyman Services has firm sticking power.
“We are fortunate to be in an industry that won’t be replaced by AI anytime soon,” Bell said, highlighting the long-term stability franchisees can expect.
Brianna Bohn