visual communications

Global leader in printing and marketing receives positive results following an annual survey of the franchisees

DENVER — AlphaGraphics, a global leader in printing and marketing solutions, has received positive feedback from franchisees following Franchise Business Review’s annual survey completed in September of this year.

Since 2017, when the brand was purchased out of private equity by MBE Worldwide, AlpahGraphics has seen increasingly positive results when measured by their franchise owners.

For 2019, key categories with the greatest positive score increases include:

• Core values: Up 15%
• Senior leadership: Up 12%
• Financial opportunity: Up 10%
• Franchisees’ general satisfaction of the business: Up 20%
• Franchisees supportive of the brand: Up 10%

“We had 70% of our franchisees participate this year,” said Bill McPherson, vice president of franchise development at AlphaGraphics. “Our owners are validating at a higher level than ever before that they are excited about the brand, the leadership and the future.”

Franchise Business Review is a leading market research firm in the franchise industry that specializes in assessing franchisee satisfaction and performance. The goal is to bring transparency to the franchise industry for prospective owners and to help franchisors achieve performance objectives.

“We find these survey results to be extremely useful in strengthening our brand,” said McPherson. “We have improved on our score each year that we’ve participated in the survey. Once again, our owners have provided insightful and valuable feedback that will continue to support the health of our company.”

AlphaGraphics was founded in 1970, and the company began offering franchise opportunities in 1979. AlphaGraphics services include printing, marketing, signs and other business solutions.

About MBE Worldwide

MBE Worldwide S.p.A. (“MBE”), is a privately-owned holding company based in Milan, Italy. Small and medium-sized enterprises and retail customers find shipping, fulfillment, printing, and marketing solutions through MBE’s network of independently owned and operated franchised locations. MBE Service Centers facilitate the activities of entrepreneurs, people, and businesses through an easy-to-access distribution network. Customized services and products are delivered with a uniquely high level of customer service. MBE presently operates under three different brands: Mail Boxes Etc., AlphaGraphics, and PostNet. Globally, the entire MBE network currently operates over 2,550 locations in 47 countries, with FY2018 system-wide sales of €861($956) Million.

Cross-country location openings showcase robust business model for leading marketing solutions franchise company

DENVER — AlphaGraphics, a global leader in printing and marketing solutions, announced today the awarding of nine brand new centers over the past six months.

“Our growth as a company is definitely exploding right now,” said Bill McPherson, vice president of retail network development at AlphaGraphics. “We’re offering top-notch marketing and printing solutions for businesses everywhere, and the demand for our level of efficiency and professionalism is just skyrocketing. We’re eager to take AlphaGraphics to the next level of revenue growth, and opening these new centers is a perfect stepping stone in that process.”

Within six short months, AlphaGraphics has locations either open or under construction in the following cities:

• Atlanta, Georgia
• Birmingham, Alabama
• Dunwoody, Georgia
• Odessa, Texas
• Overland Park, Kansas
• Portsmouth, New Hampshire
• Providence, Rhode Island
• Shirley, Massachusetts
• White Plains, New York

“Our new ownership group (MBE Worldwide), leadership team and on boarding and support teams have provided the foundation for our renewed growth,” McPherson said. “The excellence with which AlphaGraphics meets such an important need in the business industry is second to none, and I’m honored to be surrounded by such amazing franchise owners.”

AlphaGraphics was founded in 1970, and the company began offering franchise opportunities in 1979. AlphaGraphics services include printing, marketing, signs and other business solutions.

About MBE Worldwide

MBE Worldwide S.p.A. (“MBE”), a privately-owned holding company based in Milan – Italy, is a third party provider of shipping, fulfillment, printing and marketing solutions to small and medium enterprises and retail consumers via a network of independently owned and operated franchised locations. MBE Service Centers facilitate the activities of entrepreneurs, people and businesses through an easy-to-access distribution network and customized services and products delivered with a distinguished and unique level of customer service. MBE presently operates under three different brands: Mail Boxes Etc., AlphaGraphics and PostNet and its global network counts currently 2,550+ locations in 47 countries, with FY2018 System-wide Sales of €861($956) Million.

SOURCE AlphaGraphics

MARIETTA, Ga. — AlphaGraphics Marietta announced that they have received recognition from SurveyAdvantage for their excellence in customer satisfaction during the quarter ending September 30th, 2019. The awards recognize businesses in North America that attain the highest Net Promoter Score (NPS) for their industry segment during the quarter.

AlphaGraphics has continually demarked itself by the quality of its customer service. “To receive this recognition is incredibly meaningful and a testament to the relationships our team builds with our clients,” said Curtis Gropman, owner of AlphaGraphics Marietta.

Results are based on more than 29,000 survey responses from customers who recently completed a purchase and were asked how likely they would be to recommend the business to others.

Awards are based on a compilation of feedback and buyer reviews gathered from companies participating in SurveyAdvantage’s online feedback service called LoyaltyLoop.  LoyaltyLoop enables local businesses of all types to react quickly to customer feedback and complaints, as well as automatically encourage online reviews to be posted on Google, Facebook and their website.

For more information about AlphaGraphics Marietta, please contact Curtis Gropman at (770) 514-1110.

Industry leader in printing and marketing ranked as one of the top franchise brands in the world

DENVER — AlphaGraphics, a global leader in printing and marketing solutions, announced today the company received global honors from Entrepreneur Magazine and has been ranked No. 120 on the magazine’s annual list of top global franchises.

“The franchise industry is extremely competitive, but AlphaGraphics continues to grow because we put a focus on putting our owners first,” said Bill McPherson, vice president of franchise development at AlphaGraphics. “We’re regularly introducing innovative solutions and systems that will help not only AlphaGraphics find success but also the nearly 300 owners worldwide that have put their trust in our brand.”

Earlier this year, AlphaGraphics placed No. 124 on Entrepreneur’s Franchise 500, which focuses on U.S. locations and uses a proprietary formula that weighs several factors, including costs, size, support, brand strength and financial stability. In order to rank on Entrepreneur’s global list, the magazine’s editors tweak the Franchise 500 formula to offer an added focus on international size and growth. Companies must have had a minimum of five units open internationally as of July 2018 in order to be considered.

“While the majority of our locations are in the United States, the AlphaGraphics brand has spread to several other countries, including the UK, Brazil and China,” McPherson said. “We offer guidance and support to franchise owners to help them build a successful, thriving local business in their community. None of these territories are company-owned, which means the brand may be global, but the successes can be attributed to the hard work and dedication of local entrepreneurs in cities and towns across the world.”

AlphaGraphics was founded in 1970 by Rodger Ford, and the company began offering franchise opportunities in 1979. AlphaGraphics services include printing, marketing, signs and other business solutions.

Global leader in printing and marketing earns spot among best in United States

DENVER — AlphaGraphics, a global leader in printing and marketing solutions, has been named to the Franchise Times Top 200+ for 2019. For more than a decade, AlphaGraphics has been recognized on the prestigious list of the top franchises in the United States.

“In 2019, we’ve awarded more new franchise locations than the last five years combined,” said Bill McPherson, vice president of franchise development at AlphaGraphics. “From franchise owners to senior leadership, the AlphaGraphics team has been dedicated to building a successful brand, and that unity is what helps us achieve honors like this.”

The Franchise Times Top 200+ is an annual ranking system for franchise companies. Franchise Times chooses the top 500 brands based on sales and overall growth from the previous year. To qualify, a company must be a legal U.S. franchise, and franchisees must own at least 15% of the company’s total units.

“As a brand, we have more than 255 locations in the United States, as well as 30 internationally,” said McPherson. “Many of our owners own multiple territories, which is a testament to the AlphaGraphics brand and the operational support the owners receive. For 49 years, AlphaGraphics has been a trusted local brand. As the demand for our services has grown, we’ve expanded our offerings to include digital marketing and other solutions that keep the company relevant and a franchise favorite among entrepreneurs.”

Founded in 1970 by Rodger Ford, AlphaGraphics began franchising in 1979, and 100% of the company’s territories are franchisee-owned. AlphaGraphics services include printing, marketing, signs and much more. AlphaGraphics has established itself as a respected industry leader in printing services and is a top franchise company.

LAKEWOOD, Colo. — AlphaGraphics, Inc., an MBE Worldwide company, announced today the acquisition of Print Speak by its parent company, U.S. Business Holdings, Inc.  Based in Australia, Print Speak provides a range of complementary and extended software services to support AlphaGraphics’ continued growth plans. Print Speak is one of the industry’s leading providers of business intelligence, customer management and marketing automation services.

Print Speak’s expertise in providing easy-to-use software for the print and marketing space will continue to enhance AlphaGraphics while providing Print Speak additional growth opportunities in the United States and international markets. “Print Speak provides an exciting expansion for AlphaGraphics and MBE Worldwide around better CRM with marketing automation,” says Ryan Farris, President and COO of AlphaGraphics. “The additional capabilities strengthen and extend the services offered by both AlphaGraphics and MBE to enhance our complete, customer-centric sales and marketing approach.” Print and marketing clients will benefit from shared plans to meet increasing demand for timely customer communications across all media, as well as offering more targeted marketing to new clients. The acquisition of Print Speak supports AlphaGraphics’ plans for growth with a vision to become the leading franchisor in print and marketing services. Richard Baker, Print Speak General Manager also commented on the acquisition adding, “The acquisition of Print Speak provides a crucial expansion opportunity and extended services for AlphaGraphics, Print Speak and our clients. With the stability and ultimate backing of one of the world’s leading franchisors, MBE, Print Speak customers will benefit from improved products, services and innovation.” Both Print Speak and AlphaGraphics will continue to trade under their own names providing premier products and services to the print and marketing industry.

This Investment Further Underscores the Company’s Commitment to Growth

LAKEWOOD, Colo. — AlphaGraphics, Inc. – a worldwide print and marketing franchise – announced today that it has acquired a majority interest in one of its franchisees, Wet Ink Corporation, which operates three centers located in the Greater Denver Metro area. The centers, located in downtown Denver, Arvada and Golden will continue to be operated by long-standing founder and operator Edward Rothschild as part of a strategic growth initiative for the brand.

Mr. Rothschild is enthusiastic about the collaboration and working closely with AlphaGraphics under this new structure. “I’m excited about the opportunity to continue with the brand through continued growth of these three centers,” Rothschild said, “and – more importantly – to be able to partner in new ways with AlphaGraphics Headquarters on strategic initiatives and growth programs that can benefit and help drive growth for the entire AlphaGraphics network.”  Ryan Farris, President and COO, added, “I could not be more excited about this acquisition. AlphaGraphics has aggressive growth targets and this investment, combined with Ed’s continued leadership, will contribute to our achievement of those goals and to continue to drive the growth of this great brand.”  Paolo Fiorelli, AlphaGraphics’ CEO, commented, “This investment represents a further commitment to the AlphaGraphics brand and our confidence in its continued growth, and will also allow us additional ways to have real-time, up close insight into market demands.”