senior care franchise systems

The Company Advises Families Not to Do It Alone — Get Professional Advice When Looking For Care Options.

PETALUMA, Calif. — As a national leader in eldercare consulting and senior living placement in assisted living and memory care, Senior Care Authority‘s independently owned and operated locations around the country have been advising families since 2009.

The company specializes in providing timely and needed information. Each trusted local advisor compassionately assists clients with expertise in care transitions, decision-making, locating essential resources, and advocacy. During the COVID-19 pandemic, the company’s franchise owners’ businesses as a whole have grown markedly, even as overall occupancy at most assisted living communities during that same timeframe has declined.

“I was not surprised by the fact that our franchise owners’ businesses have grown nationally. Families quickly realized that trying to make care decisions for their loved ones would not be an easy task, especially in our current environment,” says Frank M. Samson, founder and CEO of Senior Care Authority.

Some of the key questions to which families need answers and advice include:

• Have there been any positive cases at a particular senior living location in the past or presently? What procedures do they have in place?
• Am I able to tour a community personally and if not, are there virtual tours available? How do I access such a tour?
• Will I be able to visit my loved one?
• What technology has been set up so I can communicate with my loved one?
• What are my options for care either at assisted living or at home?

“The families I am working with need advice on so many issues — they are both stressed and confused on what their options may be. I help them sort out these options. My business is growing for this reason,” says Michael Kearney, CSA, and owner of the Senior Care Authority franchise in Rochester, NY.

Chris Lyboldt, who became a Senior Care Authority owner of a franchise in the Atlanta area just prior to the pandemic surge added, “In February 2020, I purchased my franchise. On March 11, access to Senior Living Communities became heavily restricted. I thought I had made a big mistake; however, Senior Care Authority’s uncanny ability to pivot in the face of adversity helped me find hope in the midst of despair and got me through the most desperate of times. And now, a successful 2020 has become a reality, and unbelievably, I’ve exceeded my pre-COVID goals.” 

Families needing assistance and direction can find an advisor who will provide guidance and is familiar with local resources. These trained and experienced specialists have certifications as Certified Senior Advisors (CSA) and Certified Dementia Practitioners (CDP). Those interested in getting advice from a local advisor or even exploring the possibility of becoming a Senior Care Authority business owner can find valuable information on their website.

The Senior Care Authority® of Northern Utah will serve Salt Lake City and Northern Ogden.

SALT LAKE CITY — Senior Care Authority®, an Eldercare Consulting and Assisted Living Residential Placement Services franchise, announced today the recent opening of their Northern Utah franchise location. Owner and operator Travis Drake cited his strong desire to help guide others through tough medical decisions as to why he decided to enter into the elder care consulting field.

Drake, a Certified Senior Advisor, will look to help guide and coach families through critical decision-making processes regarding their loved ones’ care and well-being. Drake’s commitment to the community and service orientation, combined with his background in sales and marketing, has allowed him to develop a consultative approach focused on helping patients, customers, and students through novel ideas, products, and services.

“My mission is to find the most appropriate strategies for your loved one to ensure a smooth transition into the next phase of life,” said Drake, a graduate of Ogden’s Weber State University.

“I have a strong passion for this line of work. I aim to be honest and responsible as I build strong, lasting relationships with the members of this community. I will look to share the various resources I have at my disposal with clients to ease their minds and ensure them that their loved ones will be cared for, respected, and loved.”

Drake is a husband, father of four, local Utah business owner, and an avid outdoor enthusiast who has spent the past 20 years in the medical and education fields, specializing in sales and marketing. When not spending time with his family, Travis enjoys volunteer service opportunities through local youth organizations, church groups, and helping his senior neighbors.

To learn more about the new Northern Utah franchise location, please visit https://seniorcare-utah.com/.

For more information about Senior Care Authority, please visit their main website: https://www.seniorcareauthority.com/.

The Senior Care Authority® of Kansas City Area will serve Jackson and Cass Counties.

KANSAS CITY, Mo. — Senior Care Authority®, an Eldercare Consulting and Assisted Living Residential Placement Services franchise, announced today the recent opening of their Kansas City franchise location. Owners Patrick and Tina Kershaw have expressed their desire to help the aging population and their families find the right care for their needs and are excited to serve both Jackson and Cass Counties in Missouri. 

The Kershaws have personal experience with the concerns families face while caring for their loved ones at home. They also understand the challenges that come with finding the proper community in which loved ones can thrive. Both are Certified Dementia Practitioners who cared for their own parents as they transitioned through periods of time during which basic needs changed quickly and grew increasingly complex just to meet the activities of daily living. They have used this personal experience to become strong advocates on their clients’ behalf and are happy to help with all necessary services related to assisted living facilities or residential care homes for individuals in the greater Kansas City area.

Together, the duo forms a great team as they provide care in the best interest of both their clients and their clients’ loved ones.

“I am grateful to leave the technical environment and to work with people facing life challenges to facilitate the best possible result,” said Patrick Kershaw, a retired Navy Captain and retired Engineering Project Manager. 

“I have always found it extremely rewarding and taken great satisfaction improving people’s lives on a personal level,” said Tina Kershaw, who has been a Registered Nurse for over 35 years working at all levels from critical care, to home health, to private duty caring for the aged. 

In their spare time, Patrick and Tina enjoy family, dogs, cycling, music, fitness, and competitive sailing. Both are active volunteers at their church where Patrick helps lead the music ministry.

To learn more about the new Kansas City franchise location, please visit https://seniorcare-KCMO.com. 

For more information about Senior Care Authority, please visit their main website: https://www.seniorcareauthority.com/.  

Senior Care Authority has launched a robust new website that answers vital questions for patients, caregivers, human resource executives and those interested in becoming franchise owners.

PALO ALTO, Calif. — Senior Care Authority, a national leader in eldercare consulting and senior placement has launched a dynamic new website with extensive information for consumers, corporations, as well as for prospective franchise owners.

Senior Care Authority excels at providing timely and needed information through trusted local advisors who compassionately assist with their expertise in care transitions, decision-making, and advocacy.

Families will find enhanced resources on the new site, including the opportunity to work with advisors who are experienced with eldercare—someone outside of the emotional landscape of the family who conducts research on appropriate placements, talks to providers, organizes paperwork, helps families come to consensus, and knows how to access special programs/resources.

Those interested in exploring the possibility of becoming a Senior Care Authority business owner will find valuable content as well. Videos by current franchise owners lay out a roadmap for future owners to understand the business. There are details on how Senior Care Authority, a recession-resilient business, assists with startup, online training, and offers the opportunity to be part of something that offers lasting impact and meaning.

With the rate of employee caregiving increasing, Senior Care Authority has been advising companies with a unique opportunity to support employees. An overview of the employee benefit program supporting family caregivers has been added to the updated website.

The learning experience on the site is rich, easy to navigate, and full of vital facts, figures, and tools to help visitors select amongst the sometimes overwhelming options in the senior care landscape.

Frank M. Samson, CSA, founder and CEO of Senior Care Authority, stated, “Our eldercare team was diligent in determining what was necessary to make our site more user-friendly for families, prospective franchise owners and corporations. Navigating the world of eldercare is complex. Those who provide care to their elders deserve the support and streamlining of tasks.”

Senior Care Authority® is enhancing its capacity to help families by providing the Certified Dementia Practitioner Accreditation course.

PETALUMA, Calif. — In order to empower seniors, families, financial and legal professionals, and health care providers who are working with someone living with dementia, Senior Care Authority® is now offering a course leading to Certified Dementia Practitioner (CDP) certification. Their first seminar, to be held on Sept. 29, 2020, will precede the Fall 2020 launch of the Senior Care Authority Academy, a vehicle for equipping the industry and the public with the latest information on dementia and other information related to senior care. For more information or to register go to: https://www.seniorcare-nyfl.com/alzheimers-disease-and-dementia-care-seminar.html

“Our company prides itself on providing the best-trained and most caring senior care advisors,” stated Senior Care Authority Managing Director Marcy Baskin. “We have recently added CDP certification as a requirement for all our franchisees. Through this certification, we are able to augment our existing range of services and make certain that our seniors and families are getting the maximum level of service.”

In addition to extensive training and coaching in related and complementary services, Senior Care Authority® requires that all franchisees acquire the prestigious Certified Senior Advisor (CSA) and Certified Dementia Practitioner (CDP) designations. They now have a team of three instructors, authorized to train and prepare others for CDP certification.

Senior Care Authority® franchise owners are well versed in the theory and practice of caring for dementia patients. Advisors skillfully and compassionately assist families in exploring all areas of senior care.

Placement assistance:

Our Certified Senior Advisors can help as families search for reputable communities and care homes, including Assisted Living and Memory Care communities. All locations are inspected, and state reports are reviewed for any citations issued against a particular provider.

Eldercare Consulting:

Whether the need is for finding a skilled nursing facility, in-home care management, long-distance caregiving, or providing families with “peace of mind visits” when they are unable to visit their loved ones, Senior Care Authority® offers families customized services to help problem solve and reduce their stress.

Advocacy:

The advocates at Senior Care Authority® stand by families as they navigate the often-confusing healthcare arena.

Family coaching:

An independent set of eyes and ears can be invaluable when tough decisions must be made. Senior Care Authority® staff work diligently to make sure that the viewpoints and feelings of each family member are brought to light.

As Certified Senior Advisors and Certified Dementia Practitioners, the team provides families with compassion and expertise to help them navigate this experience. Our communication is accessible and consistent. With Senior Care Authority®, families are never alone.

Senior Care Authority franchise owner Cynthia Perthuis is among 81 franchise owners honored for franchise and community leadership by the independent research firm Franchise Business Review.

PETALUMA, Calif. — Cynthia Perthuis, a Senior Care Authority franchise owner, has been recognized by the Franchise Business Review as a Franchise Rock Star; each year, Franchise Business Review honors franchise owners who set exceptional examples of achieving success within the franchise model. This year’s Franchise Rock Stars were selected from over 28,000 franchisees, representing more than 300 brands that participated in Franchise Business Review’s research in the past 18 months.

Regarding her inclusion as an honoree, Cynthia explains, “It is such an honor to be recognized, and it is a reminder that hard work will always pay off in the end. As a franchise owner in New York and Southwest Florida, my team is able to focus on our clients and their families’ needs, in part, due to the support of the Senior Care Authority corporation. I cannot be successful without the success of my local teams and my colleagues across the country.”

Cynthia joined Senior Care Authority in June of 2018 as a franchise owner with multi-territory ownership. She services families in the New York City and Southwest Florida markets.

The Franchise Rock Stars recognized were nominated by their franchise brand leadership in one of eight categories as franchisees who set admirable examples when it comes to leadership, business acumen, financial and professional success, and contributing to their community. Categories included: Giving Back, Women, Millennials, Veterans, Family-Owned, “Freshmen”, Top-Performers, and Multi-Unit Owners.

Laura Batts, Vice President of Franchise Development, added, “Cynthia has many of the skills and traits we seek in our franchise owners, which has helped her to scale her business quickly. She is an accomplished networker, an excellent communicator, and has solid sales and marketing expertise. Cynthia does what it takes to find the very best solutions for seniors and their families, leaving no stone unturned, no detail unattended.”

As the leading research firm serving the franchise sector, Franchise Business Review provides ratings of franchise opportunities based on survey research that measures franchisee satisfaction and performance. Franchise Business Review publishes rankings of the top franchises in its annual Guide to Today’s Top Franchises, as well as guides throughout the year ranking the top franchises in specific sectors.

About Franchise Business Review

Franchise Business Review (FBR) is a leading market research firm serving the franchise sector. FBR measures satisfaction and engagement of franchisees and publishes various guides and reports for entrepreneurs considering an investment in a franchise business. Since 2005, FBR has surveyed hundreds of thousands of franchise owners and over 1,100 leading franchise companies. FBR publishes free and unbiased franchisee satisfaction research reports throughout the year.