Always in Touch program

Senior Care Business Leader in Boerne Acquires Always Best Care of Austin. 

ROSEVILLE, Calif. —  Always Best Care Senior Services, one of the leading senior care franchise systems in the United States, announced today that franchisee Ken Thomas has expanded his business, acquiring the existing territory of Always Best Care of Austin, Texas. The Austin agency has been successfully serving residents of the area for the past year and a half. Thomas joined the in-home senior care brand in the spring of 2021 when he opened Always Best Care of Boerne, and he looks forward to continuing to provide exceptional services to both Texas Hill Country communities.

Originally from West Texas, Thomas has called Boerne home for the past 16 years. He spent nearly two decades with the United Services Automobile Association (USAA) prior to opening his first Always Best Care office and has used his exceptional operations leadership experience to quickly expand his senior care business. With this acquisition, Thomas now has a team of over 150 caregivers serving seniors in Central Texas and the Texas Hill Country.

“We take great pride in helping families care for their loved ones,” said Ken Thomas, new owner of Always Best Care of Austin. “The work we’ve been doing in Boerne has been a perfect way to combine my passion for quality service with a rewarding career. When I heard the previous owners were moving out of Texas and needed to sell their Austin territory, I jumped at the chance to serve another community that has a growing senior population and an increasing demand for our high standard of care and compassion. It’s an honor to continue building on the strong foundation that’s been started here at Always Best Care of Austin.”

Always Best Care is one of the nation’s leading providers of non-medical in-home care and assisted living referral services, with skilled home health care in limited markets. The company delivers its services through an international network of more than 225 independently owned and operated franchise territories throughout the United States and Canada. By working with case managers, social workers, discharge planners, doctors, and families, Always Best Care franchise owners provide affordable, comprehensive solutions that can be specifically matched to meet a client’s particular physical or social needs.

For a care evaluation or additional information on services available through Always Best Care of Austin, call 737-295-0441 or visit www.alwaysbestcareaustin.com.

Leading senior care franchise caregivers help loved ones and their families beat the heat.

ROSEVILLE, Calif. — The expert caregivers at Always Best Care Senior Services, one of the leading senior care franchise systems in the United States, know the summer months are a time for families to be extra-vigilant about keeping their older loved ones safe at home. Adults 65 and older are more vulnerable to heat and dehydration, making it important to check in on them often or hire an in-home caregiver to assist with daily visits and monitoring.

“Always Best Care is expanding across the country as the senior population grows and more families are looking for that extra support to help take care of their loved ones,” said Jake Brown, President and CEO of Always Best Care. “In the last few years, we have seen a surge of new offices open in states such as North Carolina, Georgia, Texas, Washington and Hawaii, to name a few. Going into these summer months, we know there will be an increased demand for our caregiving teams to help their clients beat the heat and stay safe at home.”

A few senior-related facts and tips to keep in mind this summer:

• Adults over 65 often do not adjust as well to sudden changes in temperature and are more prone to heat stress.
• They are also more likely to have a chronic medical condition that changes normal body responses to heat, and they often take prescription medicines that impair the body’s ability to regulate its temperature or that inhibit perspiration.
• Seniors are especially vulnerable to becoming dehydrated in hot weather. By the time they feel thirsty, they might be already experiencing the effects of mild dehydration.
• Check on aging loved ones regularly throughout the summer. Make sure their home is cool enough to be comfortable and encourage them to drink plenty of water and limit their exposure to direct sunlight.
• During the intense heat waves, seniors should have a visitor at least once per day to ensure that they’re safe and healthy. In-home caregivers from Always Best Care provide this type of companionship and can assist with developing a safety plan. They are also able to give medication reminders, encourage drinking plenty of water and ensure they are receiving plenty of electrolytes.

“In-home caregivers can be a wonderful resource for helping seniors reduce their risk of becoming dehydrated,” said Sheila Davis, senior vice president of area operations for Always Best Care. “In addition to regular reminders to keep drinking throughout the day, they can assist with meal planning and preparation so that there are foods with high water content, electrolytes, and potassium readily available for meals and snacks. They can also pay attention for signs of potential dehydration and encourage more water intake or seek medical care. Always Best Care caregivers are trained to observe and report any changes in behavior.”

Always Best Care also provides its clients with a free telephone reassurance program called Always In Touch, which offers complimentary daily check-ins or weekly socialization calls.

Always Best Care is one of the nation’s leading providers of non-medical in-home care and assisted living referral services, with skilled home health care in limited markets. The company delivers its services through an international network of more than 225 independently owned and operated franchise territories throughout the United States and Canada. By working with case managers, social workers, discharge planners, doctors, and families, Always Best Care franchise owners provide affordable, comprehensive solutions that can be specifically matched to meet a client’s particular physical or social needs.

For more information on available territories and franchising with Always Best Care, contact Sean Hart at rshart@abc-seniors.com, call 916-545-2786 or visit www.alwaysbestcare.com/franchising.

Leading senior care franchise offering artificial intelligence technology for around-the-clock safety.

ROSEVILLE, Calif. — Always Best Care Senior Services, one of the leading senior care franchise systems in the United States, announced today the launch of a 24/7 AI Virtual Care Agent available to its franchisees nationwide. This audio-based AI technology developed specifically for in-home non-medical care environments analyzes physical, cognitive and emotional events and trends around-the-clock, providing data-based insights and recommendations on the health and safety of Always Best Care clients.

The 24/7 AI Virtual Care Agent can detect falls, other physical distress and calls for help and can be used to identify situations such as cognitive decline, early signs of infection, difficulty performing a task, risk of medication errors and even possible UTIs. Using this technology, Always Best Care caregiving teams can provide early intervention on signs and symptom management, reducing hospitalizations and improving client care.

“Always Best Care has been an early adopter of technology solutions that help us raise the standard of care we deliver,” said Jake Brown, President and CEO of Always Best Care. “Adding this AI version of a 24/7 safety net to our suite of resources provides our franchise owners and their teams with another important tool to ensure the safety and well-being of our clients, which is a top priority.”

The 24/7 AI Virtual Care Agent is one of five Special Solutions services Always Best Care has intertwined with its personal care platform to provide additional support to clients and families. These care services can provide daily social interaction or clinical insight into a client’s healthcare right from their home. Additional Special Solutions platforms currently available from Always Best Care include:

• Always in Touch – complimentary telephone reassurance program that provides companionship to seniors and disabled adults.
• Balance Tracking – computerized balance assessment that provides an objective, accurate, and reliable fall risk assessment.
• Remote Patient Monitoring – personalized system that monitors and reports health vital signs and provides continuous access to a clinical call center.
• Personal Emergency Response System – easy-to-use medical alert system that ensures older adults living at home get assistance whenever it is needed and provides GPS alerts for quick response.

Always Best Care Senior Vice President of Area Operations Sheila Davis said, “Always Best Care locations using our complete Special Solutions platform have achieved reduced hospitalizations and increased individual case hours. Our locations have also seen positive growth of referral sources who acknowledge the value of predictive analytics. We continue to look for opportunities to provide such technologies that, together with our trusted caregivers, can be used to benefit our clients as well as our franchisees.”

Always Best Care is one of the nation’s leading providers of non-medical in-home care and assisted living referral services, with skilled home health care in limited markets. The company delivers its services through an international network of more than 225 independently owned and operated franchise territories throughout the United States and Canada. By working with case managers, social workers, discharge planners, doctors, and families, Always Best Care franchise owners provide affordable, comprehensive solutions that can be specifically matched to meet a client’s particular physical or social needs.

For more information on available territories and franchising with Always Best Care, contact Sean Hart at rshart@abc-seniors.com, call 916-545-2786 or visit www.alwaysbestcare.com/franchising.

Leading Senior Care Franchise in Southern Utah Grows Coverage Area to Meet Demand in Utah County.

ROSEVILLE, Calif. — Always Best Care Senior Services, one of the leading senior care franchise systems in the United States, announced today that franchisee Henry Lee has expanded his territory to meet the demand of the growing senior population in Utah County. Always Best Care of Southern Utah has been providing non-medical in-home care and assisted living referral services to St. George and surrounding communities since 2020. Now, Lee and his wife, Julie have opened a second office to serve seniors in Provo and nearby areas of Utah County, as well as the South Salt Lake County cities of Sandy and Draper.

“Over the past three years building this business in and around St. George, Julie and I have loved getting to know families in the community. Our top priority is always working with our caregivers to provide the best care possible that will help keep seniors comfortable in their homes for as long as we can,” said Henry Lee. “Expanding north to Utah County was a goal we set from the beginning, and we are thrilled for this opportunity to continue providing the resources of Always Best Care to new clients while creating a positive working environment for our growing team.”

Lee has put his entrepreneurial skills to work adapting the business to not only survive but thrive since opening in the midst of the COVID-19 pandemic. He has developed valuable home health and hospice agency partnerships, as well as created a strong assisted living referral network. He plans to do the same in his new Utah County territories, where he is also certified with the Department of Veterans Affairs and Medicaid to serve clients in those programs as well.

Originally from the Philippines and California, Lee has resided in St. George since 2018. Prior to joining Always Best Care, he led a career as a commercial and residential real estate investor and was the founder of a commercial laundry facility. Lee’s passion for the in-home care industry formed several years ago when he began caring for his father. Similarly, his wife, Julie Lee developed a love of caring for seniors when her grandmother moved in her with family. A Utah native, Julie’s first job was working for an assisted living facility in Provo. Today, she manages human resources and operations for Always Best Care of Southern Utah and the new Utah County office. It is a true family affair; Henry’s mother, Lea serves as the agency’s client relationship manager.

Always Best Care is one of the nation’s leading providers of non-medical in-home care and assisted living referral services, with skilled home health care in limited markets. The company delivers its services through an international network of more than 225 independently owned and operated franchise territories throughout the United States and Canada. By working with case managers, social workers, discharge planners, doctors, and families, Always Best Care franchise owners provide affordable, comprehensive solutions that can be specifically matched to meet a client’s particular physical or social needs.

Always Best Care of Utah County is located at 350 East Center Street Suite 4 Provo, UT. For additional information on services available, or for a free evaluation, call 385-312-8225 or visit www.alwaysbestcareUtahCounty.com for more information.

Houston Native Opens 12th Texas Location for Award-Winning Senior Care Services Brand.

ROSEVILLE, Calif. — Always Best Care Senior Services, one of the leading senior care franchise systems in the United States, announced today the opening of its fourth location in the Houston Metro. Always Best Care of Kingwood is owned and operated by local resident and Houston native Marisa D. Thompson. The new business will provide non-medical in-home care and assisted living referral services to Humble, Kingwood and the surrounding areas.

“Always Best Care has a long history in Texas and throughout the Houston area providing the highest level of personal care to seniors and their families. Marisa is a savvy business professional who saw a demand for our compassionate, dedicated services in her neighborhood, and we are thrilled to welcome her and her caregivers to our team,” said Jake Brown, President and CEO of Always Best Care. “We know Marisa’s passion for service and strong grasp of the needs of the local community will serve her clients well.”

For the past 25 years, Thompson has been working as an information technology consultant in the oil and gas industry. After authoring a self-published book last year, she was inspired to continue working toward her next goal of starting her own business. Always Best Care’s mission and values are a perfect fit with Thompson’s desire to give back to her community and provide support to families through the home healthcare industry.

“After working in the corporate world for over two decades, I wanted to find a business that would allow me to invest in myself and in helping others. Backed by this brand’s excellent training program and my growing team of professional caregivers, I look forward to expanding the senior service resources Always Best Care delivers throughout the Greater Houston area.”

Always Best Care is one of the nation’s leading providers of non-medical in-home care and assisted living referral services, with skilled home health care in limited markets. The company delivers its services through an international network of more than 225 independently owned and operated franchise territories throughout the United States and Canada. By working with case managers, social workers, discharge planners, doctors, and families, Always Best Care franchise owners provide affordable, comprehensive solutions that can be specifically matched to meet a client’s particular physical or social needs.

Always Best Care of Kingwood is located at 1525 Lakeville Drive in Kingwood.
For additional information on services available, or for a free evaluation, call 713-898-5475 or visit http://www.alwaysbestcarekingwood.com/ for more information.

Shawn Cothran Now Leads Award-Winning Senior Care Services in Wake County.

WAKE FOREST, N.C. — Always Best Care Senior Services, one of the leading senior care franchise systems in the United States, announced today that Shawn Cothran is the new owner of the Wake Forest-North Raleigh franchise. Always Best Care of Wake Forest-North Raleigh has been serving Wake County residents since 2009 and is one of nine Always Best Care agencies across North Carolina. An Apex native, Cothran joined this local Always Best Care team as an employee in 2021 and is proud to now be leading and growing a team of caregivers that provide non-medical in-home care and senior living referral services to his hometown community.

“Shawn comes from a great background of hospitality and senior care leadership positions, and he is a great fit for what we look for in a franchisee,” said Jake Brown, President and CEO of Always Best Care. “The growing senior population and their families in Wake Forest-North Raleigh are in experienced and compassionate hands, as Shawn pursues his business ownership with Always Best Care.”

Cothran has over 18 years of experience in senior care, previously working in dining services and then as an executive director for assisted living communities in California and North Carolina. Before joining the industry, he was an executive chef in Chicago. Having worked in two different realms of hospitality service, Cothran knows how to translate those important skills to his new business.

“I’m looking forward to making an impact in this community by providing seamless and high-quality service and comforting in-home care to as many seniors in the Wake Forest-North Raleigh area as possible. With my experience in senior living facilities, I understand the importance of giving the elderly and their families the assurance of caring companionship and professional home helper services,” said Shawn Cothran, owner and agency director of Always Best Care Wake Forest-North Raleigh. “I’ve grown to love my involvement in such a rewarding industry, knowing that every person that contacts my Always Best Care location for assistance, will be taken care of.”

Always Best Care is one of the nation’s leading providers of non-medical in-home care and assisted living referral service. The company delivers its services through an international network of more than 225 independently owned and operated franchise territories throughout the United States and Canada. By working with case managers, social workers, discharge planners, doctors, and families, Always Best Care franchise owners provide affordable, comprehensive solutions that can be specifically matched to meet a client’s particular physical or social needs.

For additional information on services available through Always Best Care of Wake Forest-North Raleigh or for a free evaluation, please call (919) 651-1584 or visit https://www.alwaysbestcare.com/nc/wake-forest/.

Husband-and-Wife Team Now Offering Award-Winning Senior Care Services Throughout the City.

ROSEVILLE, Calif. — Always Best Care Senior Services, one of the leading senior care franchise systems in the United States, announced today that existing franchisees Carlos Camacho Jr. and Karla Camacho have expanded their territory to offer exceptional senior care to more residents in El Paso, Texas. Always Best Care of West and Central El Paso has been serving El Paso, Canutillo, Vinton and surrounding areas since February 2020 and will now provide senior care services throughout the eastern half of El Paso as well.

Natives to the El Paso area, the husband-and-wife team became Always Best Care franchise owners to provide a quality in-home senior care option to local citizens. The Camachos have also developed a strong reputation in the community for their assisted living placement and skilled nursing services.

“Carlos and Karla have successfully combined compassion and dedication to helping others with their experience in business and provided a much-needed service to their local community,” said Jake Brown, President and CEO of Always Best Care. “Their passion for excellence in senior care has made a difference to the people they serve and the team of employees they have built. We look forward to seeing their next accomplishments as they expand Always Best Care’s reach in El Paso.”

The Camachos have made their Always Best Care business a family affair. Karla serves as the finance manager and Carlos’s mother, Graciela, is the administrator. They have also grown their team to over 60 caregivers.

“We are honored by the continued trust El Paso families have put in us to look after them and their loved ones,” said Carlos Camacho, Jr. “Each of our team members and staff are dedicated to providing quality senior services, and we are excited for the opportunity this growth affords us to make an even greater impact on our military veteran neighbors and others in need of care in our great city.”

Always Best Care is one of the nation’s leading providers of non-medical in-home care and assisted living referral service. The company delivers its services through an international network of more than 225 independently owned and operated franchise territories throughout the United States and Canada. By working with case managers, social workers, discharge planners, doctors, and families, Always Best Care franchise owners provide affordable, comprehensive solutions that can be specifically matched to meet a client’s particular physical or social needs.

For a care evaluation or additional information on services available through Always Best Care of El Paso, call (915) 250-0177 or visit www.alwaysbestcareWElPaso.com.

Senior Care Business Owner in Burlington and Chapel Hill Adds to Her Portfolio, Acquires Always Best Care of Greensboro and High Point. 

ROSEVILLE, Calif. — Always Best Care Senior Services, one of the leading senior care franchise systems in the United States, announced today that existing franchisee Samantha Loy has expanded her coverage area once again, acquiring the existing territory of Always Best Care of Greensboro and High Point, North Carolina. The agency has been successfully serving residents of Jamestown, Summerfield and Guilford Counties since 2020, and Loy looks forward to continuing to provide exceptional senior care services to these communities.

Loy has been immersed in the Always Best Care business since 2012 when she began working at her mother’s Burlington location, which is now Always Best Care of Alamance. When the opportunity arose to carry on the family business by purchasing that territory in 2017, she didn’t think twice. In 2019, Loy expanded her territory by acquiring Always Best Care of Chapel Hill & Durham.  Along the way, she has built a team of over 170 caregivers serving seniors throughout Central North Carolina.

“Samantha has achieved impressive business growth in a short time and has done it while providing unparalleled service to her clients and a positive, caring work environment for her employees,” said Jake Brown, CEO of Always Best Care Senior Services. “She is making a difference in the areas she serves, including ongoing support of local charitable organizations such as Meals on Wheels and the Alzheimer’s Association. We look forward to seeing what she can accomplish next.”

Loy graduated from the University of North Carolina Greensboro and is happy to be back in her beloved college town. She said, “Owning a senior home care business is very rewarding; it’s an honor to be able to care for and serve those in need in my communities. I’m looking forward to sharing our valuable caregiving resources and passion for helping others in one of my favorite cities.”

Always Best Care is one of the nation’s leading providers of non-medical in-home care and assisted living referral services, with skilled home health care in limited markets. The company delivers its services through an international network of more than 225 independently owned and operated franchise territories throughout the United States and Canada. By working with case managers, social workers, discharge planners, doctors, and families, Always Best Care franchise owners provide affordable, comprehensive solutions that can be specifically matched to meet a client’s particular physical or social needs.

For a care evaluation or additional information on services available through Always Best Care of Greensboro and High Point, call 336-270-4352 or visit www.alwaysbestcaregreensboro.com.

Leading Senior Care Franchise Advancing Care, Support and Research Efforts with National Team Fundraising for Walk to End Alzheimer’s Nationwide

ROSEVILLE, Calif. — Always Best Care Senior Services, the leading senior care franchise system in the United States, today announced its 12th anniversary as a Walk to End Alzheimer’s® National Team. Over the past 11 years, participating Always Best Care teams around the country have raised $785,986, earning the National Team Longevity Award for more than a decade of support and the Lifetime Achievement Level for raising over half a million dollars. This year, the company is on track to raise another $100,000 at Walks nationwide and continues to share helpful tips for caring for Alzheimer’s patients in honor of World Alzheimer’s Month in September.

“As a leader in senior care, Always Best Care is proud to partner with the Walk to End Alzheimer’s every year on behalf of the more than 6 million Americans living with Alzheimer’s disease,” said Jake Brown, President & CEO of Always Best Care. “We know that extra attention and tender compassionate care must accompany every service we provide. This is especially true for our clients who have been diagnosed with Alzheimer’s.”

As a Silver National Team, Always Best Care offices form teams for Walks across the country and raise funds that advance the care, support and research efforts of the Alzheimer’s Association. Each team’s donations play an important role in improving the lives of people living with Alzheimer’s, their families and caregivers.

Two teams that have continually rallied together for the cause are Always Best Care of Delaware and Always Best Care of Philadelphia, which are both owned by Bryant Greene. His work on behalf of the cause has landed him in the Top 25 of national fundraisers and the top fundraiser in the Delaware Valley for the past eight years.  Greene, who has also been named to the Board of Directors for the Alzheimer’s Association’s Delaware Valley chapter, has raised more than half a million dollars in his markets over the past 10 years.

“It is my honor to build awareness of and promote the important resources the Alzheimer’s Association provides and to help connect my audiences with those resources,” said Bryant Greene, who also hosts popular television and radio programs in the Philadelphia market. “I grew up with a beloved babysitter who lost her battle with Alzheimer’s. Through my Always Best Care businesses, I’ve made many more personal connections with individuals and families impacted by this disease, and I see the struggles they endure. That’s why this cause is near and dear to my heart.”

Always Best Care is one of the nation’s leading providers of non-medical in-home care and assisted living referral services, with skilled home health care in limited markets. The company delivers its services through an international network of more than 225 independently owned and operated franchise territories throughout the United States and Canada. By working with case managers, social workers, discharge planners, doctors, and families, Always Best Care franchise owners provide affordable, comprehensive solutions that can be specifically matched to meet a client’s particular physical or social needs.

Leading Senior Care Franchise Appoints Sean Hart to Oversee National Expansion. 

ROSEVILLE, Calif. — Always Best Care Senior Services, one of the leading senior care franchise systems in the United States, announced today that business development and sales professional Sean Hart has been named Vice President of Franchise Development. In his new role, Hart will lead the brand’s aggressive national growth strategy into new and existing markets across the country.

“Always Best Care is coming off a year of double-digit sales growth, multiple territory expansions and increasing demand for in-home care among a rapidly aging population,” said Jake Brown, President and CEO of Always Best Care. “We also have many untapped markets ripe for development. Sean has a proven track record for building relationships that drive performance. His aptitude for strategy and results puts Always Best Care in an excellent position to capitalize on our momentum.”

Hart is a proven leader in marketing and sales, with over 22 years of experience with brands in the healthcare and education industries. Most recently he was vice president of sales and development at American Family Care, where he oversaw a 132 percent increase in franchises sold in 2021 over the previous year.  Prior to that he worked as an executive sales and management consultant for clients in the healthcare and wellness industries and helped drive sales, operations and business development in the field for brands like Learning Care Group, Banfield veterinary hospitals and Sylvan Learning.

“A staggering 20 percent of our population will be turning 65 by 2040, setting the stage for unprecedented growth in the senior home care industry,” said Hart. “Always Best Care presents a strong business model for entrepreneurs who want to make a difference in the lives of families in their communities, and I look forward to working with them and this growing brand to maximize the opportunities available.”

Always Best Care is one of the nation’s leading providers of non-medical in-home care and assisted living referral services, with skilled home health care in limited markets. The company delivers its services through an international network of more than 225 independently owned and operated franchise territories throughout the United States and Canada. By working with case managers, social workers, discharge planners, doctors, and families, Always Best Care franchise owners provide affordable, comprehensive solutions that can be specifically matched to meet a client’s particular physical or social needs.

Franchise opportunities are now available in many new territories for individuals interested in leveraging Always Best Care’s clear strategy and proven track record for delivering affordable, dependable service to seniors in their local areas. Markets open for development include key cities in Florida, Georgia, Louisiana, Arkansas, Pennsylvania, Missouri, Ohio, Michigan, Oklahoma, Nebraska, Indiana, Idaho, Nevada, Utah, Southern California, Oregon and Washington State.

For more information on available territories and franchise opportunities with Always Best Care, contact Sean Hart at rshart@abc-seniors.com, call 916-545-2786 or visit home-care-franchise.alwaysbestcare.com.