Pillar to Post Home Inspectors

North America’s Leading Home Inspection Franchise Eyes New Markets, Launches Industry-Changing Tech, and Earns National Recognition in 2025

TAMPA, Fla. — Pillar To Post continues to lead the home services industry with another milestone quarter, marking 10 consecutive quarters of market share growth and a standout first half of the year. North America’s leading home inspection franchise was fueled by strategic franchise expansion, new proprietary technology, and industry-wide recognition, reinforcing its momentum in a changing real estate market.

With demand for home inspection services holding strong, the brand is looking ahead to new growth in 25 Hot Markets across the U.S., including Baltimore, Chicago, Dallas/Fort Worth, and more before year-end. To build upon its 10 consecutive quarters of market share growth, Pillar To Post is focused on building in regions where local ownership, real estate partnerships, and operational support can create long-term success.

A major drawing point for franchise business owners toward Pillar To Post is the brand’s Executive Model, which is designed to offer flexibility, scalability, and a fast ramp-up for entrepreneurs from all backgrounds. With low overhead, minimal staffing needs, and strong support systems, the model empowers owners to grow at their own pace while benefiting from a proven, tech-enabled operational framework.

“Ten straight quarters of market share growth is more than a streak; it’s proof that our Executive Model works in any market,” said Charles Furlough, President and CEO of Pillar To Post. “From the strength of our owners to the tools we give them, we’ve built something durable, scalable, and designed for long term success”

Awards, Accolades and Owner Success

In addition to the brand’s overall growth, Pillar To Post received significant industry accolades in the first half of the year. Furlough himself was recently recognized as a Bronze Stevie® Award Winner in the Maverick of the Year category in the 2025 American Business Awards® for his role in steering the brand through economic uncertainty and toward scalable, tech-enabled growth.

At the brand’s Annual International Conference earlier this year, top-performing franchise owners from across North America were honored for outstanding business results and community impact. The event also spotlighted the brand’s next-gen marketing tools and tech initiatives now rolling out across the system including innovative tech that has changed the entire home inspection industry.

Pillar To Post HomePage Officially Launches Across the Franchise System

A major milestone in 2025 was the full systemwide launch of Pillar To Post HomePage, Pillar To Post’s new proprietary digital platform. Now live across all franchise locations, Pillar To Post HomePage transforms how inspections are conducted and delivered by integrating inspection reports, 360° visual tours, interactive floor plans, and post-inspection tools into a single, intuitive dashboard for clients, inspectors, and agents.

“This platform is a game-changer,” said Guy Dewar, Chief Technology Officer at Pillar To Post. “Pillar To Post HomePage streamlines our operations and gives our clients a smarter, more connected way to navigate one of the most important purchases of their lives.”

Pillar To Post plans to carry its momentum into the second half of 2025 with a focus on strategic market expansion, franchise recruitment, and continued investment in customer experience and technology. With a system built on consistency, innovation, and franchise business owner support, the brand remains positioned as a leader in home inspection services across North America.

For more information about Pillar To Post franchise opportunities, visit www.franchise.pillartopost.com.

 Proprietary Tech Empowers Franchise Business Owners and Transforms Client Engagement Across North America

TAMPA, Fla. — Pillar To Post, North America’s leading home inspection franchise, has officially launched PTPHomePage, its proprietary digital experience platform that is transforming how home inspections are conducted, shared, and experienced by clients, real estate agents, and franchise business owners.

Designed and implemented entirely in-house over six years, PTPHomePage streamlines operations for franchisees while delivering a dynamic, real-time experience for homebuyers and their agents. The platform replaces static PDFs and clunky email threads with a centralized, interactive dashboard that includes:

• Immersive 360° home tours
• Interactive floor plans
• Digital inspection reports
• Customizable repair request tools
• The Home Manual – a living document featuring appliance data, maintenance reminders, and warranty tracking
• Agent dashboards – empowering real estate professionals with a searchable archive of inspection history

“PTPHomePage was built to modernize how we deliver value,” said Charles Furlough, CEO and President of Pillar To Post. “For buyers and agents, it makes the inspection process easier to understand, act on, and revisit. For our franchise business owners, it’s become an operational game-changer that streamlines client communication, saves time, and reinforces our position as the most trusted name in home inspection.”

Unlike off-the-shelf solutions, PTPHomePage is a proprietary platform developed over the course of six years using Salesforce and AWS to ensure speed, scalability, and security. As the only home inspection company to build its own client-facing software, Pillar To Post created a future-ready ecosystem tailored to the specific needs of real estate transactions.

“Too often, tech in this industry feels like an afterthought,” said Guy Dewar, Chief Technology Officer for Pillar To Post. “We built PTPHomePage to feel as user-friendly as online banking or shopping to give buyers, sellers, and agents a personalized, seamless environment to get everything they need without friction or confusion. This isn’t just a tech upgrade, it’s a total service transformation.”

In addition to improving transparency and accessibility for clients, PTPHomePage serves as a launchpad for expanded home services. Through integrations like PTP Connects, clients can opt into post-inspection support services like utility setup and contractor referrals. The platform’s flexibility allows it to continuously evolve based on user feedback and market trends.

“We’re not just reacting to where the industry is headed, we’re leading it,” added Furlough. “PTPHomePage is a clear reflection of our values as a brand: innovation, clarity, and strong support for our franchise business owners and the communities they serve.”

To learn more about Pillar To Post and to experience PTPHomePage firsthand, please visit www.pillartopost.com. To learn more about Pillar To Post’s award-winning franchise opportunity, visit www.franchise.pillartopost.com.

Head of Leading Home Inspection Franchise Named a Maverick of the Year in the Business Services Industries

TAMPA, Fla. — Pillar To Post, North America’s largest home inspection company, continues to achieve remarkable success in 2025. The brand’s CEO Charles Furlough was named the winner of a Bronze Stevie^® Award in the Maverick of the Year category in the 23^rd Annual American Business Awards^®.

The American Business Awards are the U.S.A.’s premier business awards program. All organizations operating in the U.S.A. are eligible to submit nominations – public and private, for-profit and non-profit, large and small. More than 250 professionals worldwide participated in the judging process to select this year’s Stevie Award winners.

More than 3,600 nominations from organizations of all sizes and in virtually every industry were submitted this year for consideration in a wide range of categories, including Startup of the Year, Executive of the Year, Best New Product or Service of the Year, Marketing Campaign of the Year, Thought Leader of the Year, and App of the Year, among others. Furlough was nominated in the Maverick of the Year category for Business Services Industries.

“I’m deeply humbled and honored to be recognized by the Stevie Awards and my peers in the industry,” said Furlough. “This award is a reflection of the entire Pillar to Post team. Our franchise system has remained resilient, even in the face of economic uncertainty, as we’ve introduced new technologies and support systems. I’m blessed to be where I am and I’m proud to represent our whole franchise system with this honor.”

Under Furlough’s leadership, Pillar To Post has continued to thrive, even in a challenging real estate climate. His introduction of the Executive Franchise Model has attracted high-performing professionals eager to build scalable businesses, while his push for advanced technology, including the newly launched PTPHomePage, has elevated the customer experience and operational efficiency across the system. In the past year alone, the brand signed 15 new franchise agreements and earned national recognition on Entrepreneur‘s Franchise 500^® and Top Franchises for Veterans lists. These milestones reflect a franchise system built on innovation, strategic growth, and the unwavering support Furlough continues to provide to franchise business owners across North America.

“Organizations across the United States continue to demonstrate resilience and innovation,” said Stevie Awards president Maggie Miller. “The 2025 Stevie winners have helped drive that success through their innovation, persistence, and hard work. We congratulate all of the winners in the 2025 ABAs and look forward to celebrating their achievements during our June 10 gala event in New York.”

Details about The American Business Awards, including the gala event, and the list of 2025 Stevie winners are available at www.StevieAwards.com/ABA.

To learn more about Pillar To Post Home Inspectors and its franchise opportunities, please visit www.franchise.pillartopost.com.

Leading Home Inspection Franchise Honors High Achievers and Prepares for the Future with Enhanced Support

TAMPA, Fla. — Pillar To Post, North America’s largest home inspection company, recently hosted its annual Brand Conference in Tucson, Arizona, celebrating franchise business owner achievements, unveiling new marketing initiatives, and introducing a digital tool designed to enhance communication between homeowners, real estate professionals, and inspectors.

Recognizing Excellence: 2025 Franchise Awards

A highlight of the event was the recognition of outstanding franchise business owners who exemplify excellence in customer service, business growth, and industry leadership. Among the top honorees were:

• Franchise Business Owners of the Year: Marco and Melanie Miranda of New Haven County, CT. The husband-and-wife team achieved over $2 million in sales and led the system with the highest Average Job Size (AJS).
• Rookie of the Year: Matt Ruggieri of Western Pennsylvania. In his first year as a Pillar To Post inspector, the former Army infantryman had the highest total sales during a 12-month period for first year business owners, quickly establishing himself in the Pittsburgh market and surrounding counties.

“I’m extremely humbled and honored to be recognized as the Rookie of the Year in our franchise,” said Ruggieri. “I followed who came before me and was set up for success with a strong family and franchise support system, and a dedicated team to establish ourselves in our communities. I’m excited to grow further beyond Year 1.”

The company also honored franchise owners who have reached key lifetime inspection benchmarks, ranging from 1,000 to 35,000 completed inspections. Sales Achievement Awards were also awarded to the top-performing franchise owners who demonstrated exceptional business growth and success over the past year.

Strengthening Franchise Owner Success with New Marketing Initiatives

This year’s conference also introduced Vice President of Marketing Becky Beyer to its franchise system, who joined Pillar To Post in late 2024. With extensive experience in franchise marketing, Beyer is spearheading new initiatives aimed at supporting franchise business owners in local markets. Her approach includes enhanced digital marketing strategies, new branding tools, and data-driven solutions to help franchise business owners maximize their reach and engagement with real estate professionals and homeowners.

“Our job is to give our franchise owners the best tools to grow their business and make a lasting impact in their communities,” said Beyer. “With our enhanced marketing strategies and the Executive Model, we’re creating new opportunities for them to stand out in their markets, build strong relationships, and drive success. This isn’t just about growing the brand—it’s about making sure they have everything you need to thrive in an ever-changing real estate landscape.”

Introducing PTPHomePage: A New Digital Communication Tool

As part of Pillar To Post’s continued innovation, the company is rolling out PTPHomePage, a new platform designed to streamline communication and provide a seamless experience for homeowners, real estate agents, and inspectors. The tool offers a centralized hub for inspection reports, home layouts, and instant communication, ensuring a more efficient and transparent process. While still in the early phases of implementation, PTPHomePage represents Pillar To Post’s commitment to enhancing the home inspection experience.

“As we continue into 2025, we remain dedicated to supporting our franchise business owners with the tools, resources, and recognition they deserve,” said Charles Furlough, CEO of Pillar To Post. “From celebrating top-performing business owners to introducing innovative marketing and technology initiatives, this year’s Brand Conference reaffirmed our commitment to elevating both our franchise network and the home inspection industry as a whole.”

To learn more about Pillar To Post Home Inspectors and its franchise opportunities, please visit www.franchise.pillartopost.com.

Leading Home Inspection Franchise Recognized for Continued Excellence and Growth for 28^th Consecutive Year

TAMPA, Fla. — Pillar To Post, North America’s largest home inspection company, is proud to announce its ranking on Entrepreneur Magazine’s 46^th annual Franchise 500® list, securing the #417 spot for 2025. This latest ranking is the brand’s 28^th consecutive year of being named to the list and follows Pillar To Post’s induction to Entrepreneur’s Franchise 500® Hall of Fame in 2024.

Since 1994, Pillar To Post has consistently been a leader in the franchise and home inspection industries, earning its place on the Franchise 500® list through a combination of innovation, operational efficiency, and franchise owner support. The company’s Executive Model has been instrumental in driving its sustained success by empowering franchise business owners to manage scalable operations without needing to perform home inspections themselves.

“Our placement on the Franchise 500 list again this year reaffirms our commitment to helping franchise business owners succeed in a competitive and ever-evolving market,” said Charles Furlough, President and CEO of Pillar To Post. “The Executive Model continues to be a differentiator, allowing owners to build profitable businesses while leveraging cutting-edge tools to simplify our processes. We’re grateful for this year’s honor and we’ll use it to continue to build our franchise system and sustain our success.”

In Entrepreneur‘s continuing effort to best understand and evaluate the ever-changing franchise marketplace, the company’s ranking formula continues to evolve as well. The editorial team researches and assesses several factors, including costs and fees, size and growth, support, brand strength, and financial strength and stability. Each franchise is then given a cumulative score based on an analysis of more than 150 data points, and the 500 franchises with the highest cumulative scores become the Franchise 500® in ranked order.

Pillar To Post was also recently named to Entrepreneur’s Top 150 Franchises for Veterans list, continuing its all around support for veteran business owners and its entire franchise system. As the brand grows into 2025, it will continue to provide comprehensive support to its franchise business owners at every stage of their journeys while also introducing tools like PTPHomePage to enhance transparency and streamline communication between homeowners, realtors, and inspectors.

“Being ranked in the Franchise 500 is a testament to the hard work of our franchise business owners and the strength of our system,” said Eric Steward, Sr. Director of Franchise Recruitment. “As we look to 2025 and beyond, we’ll continue to build on this achievement, growing our Executive Model, enhancing our internal and external processes, and driving success for our entire network.”

To view Pillar To Post in the full ranking, visit https://www.entrepreneur.com/franchise500 or pick up a copy of the January/February 2025 issue of Entrepreneur on newsstands now.

To learn more about Pillar To Post Home Inspectors and its franchise opportunities, please visit https://franchise.pillartopost.com/.