Neighbourly

Kick-off event in Hampton Roads, VA, in partnership with ZeroMils, supports the region’s new Military Thriving initiative. 

WACO, Texas — Neighborly®, the world’s largest home services company, is proud to support the upcoming Military Thriving™ event, taking place on Tuesday, September 17, 2024, at “The Hive” in Virginia Beach. Organized by ZeroMils, the event aims to empower Veteran and military spouse entrepreneurs, with a particular focus on franchise ownership opportunities available through Neighborly’s extensive network of home service brands.

This all-day convening will unite local government officials, corporate and nonprofit partners, regional economic development centers, Veteran employment centers, and educational institutions to drive impactful solutions that meet the needs of Veterans and military spouses, fostering a more resilient and thriving military community. Neighborly’s participation aligns with its broader mission to support Veterans transitioning to civilian careers through franchise ownership.

Event Highlights:

• Date & Time: September 17, 2024, from 8:30 AM to 4:30 PM EDT
• Location: The HIVE, 140 Independence Blvd. Virginia Beach, VA 23462
• Focus: Building Military Thriving cultures and empowering Veteran and military spouse entrepreneurship

The event will feature panel discussions that will provide a comprehensive overview of the current state of Veteran employment, strategies for leveraging diverse partnerships, and innovative solutions to bridge skills gaps. Breakout sessions will cater specifically to aspiring Veteran and military spouse entrepreneurs offering attendees in-depth, practical insights on franchising, starting and purchasing businesses, and securing financing for business growth led by franchise professionals and current Neighborly Veteran franchise owners.

For more than 32 years, Neighborly has been dedicated to helping Veterans transition to small business ownership through its Veterans Transition Franchise Initiative (VetFran) program, offering franchise opportunities and financial incentives to honorably discharged Veterans. With over 5,500 franchise locations, Neighborly operates more than 30 brands and currently has existing franchise availability in the greater Hampton Roads area across the following established brands:

• HouseMaster®
• Junk King®
• Lawn Pride®
• The Grounds Guys®
• Window Genie®
• Five Star Painting®
• Mr. Appliance®
• Aire Serv®
• Mr. Electric®
• Rainbow Restoration®
• Real Property Management

Neighborly’s Veteran incentive programs make franchise ownership more accessible, supporting Veterans in their transition to civilian careers. Interested prospects can find out more information here.

For more information about the Military Thriving movement and to register for this event, please visit ZeroMils at zeromils.com/nbly_pr

WACO, Texas — Neighborly®, the world’s largest home services company, announced today that Mike Davis will become its new Chief Executive Officer (CEO), effective July 8. Jon Shell, who has served as interim CEO since September 2023, will resume the role of Chief Financial Officer.

“Mike is a highly successful CEO with a phenomenal track record of success across various industries, including significantly growing franchise businesses,” said David Brandon, Executive Chairman of the Board of Directors. “Mike brings an aligned strategic vision and commitment to innovation, making him the ideal leader to build on the incredible achievements and growth Neighborly has experienced.”

Davis’s career has focused on growth, driven by product or service enhancements, pricing strategies, marketing excellence, and customer service. He most recently served as the CEO of Mathnasium® Learning Centers since 2022, where the company advanced its mission of education and empowering franchise owners while experiencing record-setting KPIs across same-center growth, systemwide sales, lead generation, and conversion and expanded the network across three new countries. Before that, Davis was the CEO of Valpak, a franchised network and direct mail and digital marketing leader, where he helped revamp their business model, which ultimately drove significant growth.

“Working closely with the Board and the leadership team, Mike will refine, enhance, and execute the company’s existing strategy and roadmap, with a commitment to expanding the footprint of Neighborly’s service brands and driving awareness to strengthen its presence in key markets,” said Felix Gernburd, Neighborly Board Member and Partner at KKR. “He is the right leader to help guide the execution of key enterprise initiatives and the digital transformation in progress aimed to elevate Neighborly as a trusted provider to customers and an attractive investment for prospective franchise owners.”

Davis has more than two decades of leadership experience, including 13 years with Universal Music Group (UMG), where he became Executive Vice President and General Manager. He led a division during a disruptive time that outperformed nearly all others within UMG for four consecutive years. He has consistently driven profitable growth. His leadership has spanned companies across diverse fields, including multi-unit franchising, B2B, B2C, eCommerce, direct-to-consumer, third-party logistics, digital platforms, and media.

“Neighborly has established itself as a trailblazer in franchising with some of the most respected and leading home services brands in the industry,” said Davis. “The company has been served by outstanding leaders, most recently with Jon Shell, and prior to that with the late Mike Bidwell. I look forward to joining this great organization and building on the meaningful impact they have made.”

For more information about Neighborly’s service brands, visit www.neighborlybrands.com.

World’s largest franchisor of home service brands has territories available for more than 100 locations in Dallas, Oklahoma City and surrounding areas, to award at least 30 new franchises by June 13, 2024

WACO, Texas — Neighborly^®, the world’s largest home services company, today revealed its plans to expand its presence in the Dallas and Oklahoma City markets. With a commitment to fostering entrepreneurship, Neighborly is offering aspiring business owners in the area opportunities across 16 of its 19 established brands.

The growth initiative also includes the introduction of LawnPride® franchise availability in Dallas, Oklahoma City and surrounding areas, further solidifying Neighborly’s position as the premier hub for home services in the region. With this addition, the region will now boast a total of 19 Neighborly brands dedicated to serving their local communities’ home service needs.

Dallas, with its commitment to fiscal responsibility reflected in one of the lowest property tax rates in the state, provides an ideal environment for franchise expansion, supported by Dallas County’s efforts to boost small business opportunities. Similarly, Oklahoma City’s remarkable growth and reputation as a livable city offer entrepreneurs fertile ground to thrive and make a meaningful impact in their communities.

“As the world’s largest home services company, Neighborly is dedicated to empowering entrepreneurs and driving economic growth in communities we serve,” said Brad Stevenson, Chief Development Officer at Neighborly. “Because the markets we’re strategically targeting boast a business-friendly environment, low cost of living and a skilled workforce, prospective small business owners are set up with unparalleled opportunities for success with Neighborly across a wide range of established brands in a recession-resilient industry.”

Neighborly’s expansion efforts in Dallas, Oklahoma City and surrounding areas represent a significant step toward enhancing the local economy while meeting the increasing demand for home services in the region. By introducing more than 100 available opportunities including LawnPride® franchise availability, Neighborly aims to cater to the evolving needs of local residents, offering high-quality home services backed by trusted brands and the Neighborly Done Right Promise™.

In seeking out potential franchise owners to drive its growth initiatives with a goal of awarding at least 30 new franchises by June 13, 2024, Neighborly is looking for motivated candidates dedicated to team leadership, mentorship and ultimately cultivating a significant presence within the communities they serve by following Neighborly’s established franchise model.

Neighborly franchise brands’ initial investments range from $70,800 to $652,980, depending on the specific Neighborly brand, see item 7 of the current FDD for full details, with incentive programs available for U.S. military veterans. Interested prospects can find out more information here. To learn more about owning a Neighborly franchise, visit www.neighborlybrands.com.

The company experienced significant achievements last year, highlighted by a multitude of territory acquisitions from leading private equity firms, and foreshadowing more growth in 2024 across its brands.

WACO, Texas — Neighborly^®, the world’s largest home services company, announced today during this year’s annual International Franchise Association (“IFA”) convention that it officially surpassed $4 billion in systemwide sales and 5,500 franchises globally in 2023, a milestone year during which the company’s continued success garnered an unparalleled wave of private equity investments across the global franchisor’s flagship brands.

“The substantial private equity investments we’ve attracted across our flagship brands is a major achievement that reinforces the market’s confidence in our strategic vision and highlights Neighborly and our brands as a valuable investment,” said Jon Shell, interim Chief Executive Officer of Neighborly.

The record-breaking year brought notable investments from multiple private equity sponsors:

• In May of 2023, Eagle Merchant Partners announced its investment in Impact Home Services, an independent owner and operator of three franchises within Neighborly, serving Metro Atlanta and broader Georgia. Impact operates franchises for leading brands Mr. Rooter® Plumbing, Mr. Electric® and Precision Garage Door Service™.
• August of 2023 saw the transformative sale of Trades Holding Company, LLC, a leading Ohio-based franchise of Mr. Rooter Plumbing and Mr. Electric, to CPC, a private holding company.
• October of 2023 brought a groundbreaking partnership between Franchise Equity Partners (FEP) and the management of Reliable Residential HoldCo, the largest franchise owner-operator within Neighborly.
• In November of 2023, Sydnic, LLC, a leading franchise owner of Precision Garage Door Service™, announced its acquisition by SBJ Capital, a private investment firm based in the San Francisco Bay Area, showcasing the strength and appeal of the Neighborly brands.
• Most recently, Highland Arms Enterprises took on a strategic growth investment from Main Post Partners, a leading private equity investment firm. Together, they plan to invest further into additional Precision Garage Door Service franchise locations and additional Neighborly brands.

“These transactions combined represent investments of more than $400 million by leading private equity sponsors are a testament to the growth potential in the residential services market, and the strength of the Neighborly brands and the entire Neighborly system,” added Shell. “Each one of them is looking to further penetrate existing markets, invest in new markets, and add additional Neighborly service brands across our diverse portfolio of 19 service verticals.”

Among the many factors that positioned Neighborly as so attractive to investors, the company accomplished another year of strong same-store sales growth and exceeded its franchise development targets selling a record-breaking 468 franchises globally in 2023. As Neighborly looks ahead, the existing strategy remains the roadmap, with a commitment to expanding the footprints of its service brands and driving awareness to strengthen its presence in key markets.

Other 2023 noteworthy developments include:

• Launched version 2.0 of the Neighborly App aimed at providing customers with a frictionless experience beyond big search platforms by making it easier to find and schedule services specific to their needs, creating more cross-branding opportunities, and driving more leads.
• Strengthened ties with the Veteran community by engaging existing Veteran Neighborly owners at a local level and establishing partnerships with organizations like the Service Academy Career Conference (SACC) and ZeroMils.
• Received recognition for Neighborly and its franchise brands in top industry rankings, highlighted by 18 Neighborly brands included in the Entrepreneur Franchise 500 rankings, six brands ranked #1 in their category, and 14 brands recognized for offering incentives and other programs to help veterans become franchisees. Click here to view additional awards highlights.
• Accelerated adoption of new recruiting and retention platforms, partnerships, and tools for franchise owners.
• A brand refresh for Window Genie® capturing the robust service offering, including residential and commercial window cleaning, window tinting, pressure washing, gutter cleaning, and holiday lighting.

“Last year was also an extremely difficult and emotional time for so many of us with the sudden passing of our CEO, Mike Bidwell, in September,” added Shell. “Mike would have been extremely proud to see how this organization rallied together to achieve such great things. We miss Mike more than words can express and we will continue to carry his vision for Neighborly forward.”

For more information about Neighborly’s service brands, visit www.neighborlybrands.com.

World’s largest franchisor of home service brands appears on the prestigious Inc. 5000 list with a three-year growth rate of 93%.

WACO, Texas — Neighborly^®, the world’s largest home services company, announced today its inclusion in the 2022 Inc. 5000, the most prestigious ranking of the nation’s fastest-growing private companies, marking the fourth consecutive year that the company has been ranked on the list.

Neighborly has grown to more than 30 brands and 5,000 franchise units collectively serving 12 million+ customers in six countries, focused on repairing, maintaining, and enhancing homes. The Inc. 5000 ranking follows other major recognitions the brand has received this year, including 15 Neighborly brands ranked in Entrepreneur’s Franchise 500^® and Mike Bidwell, CEO of Neighborly, recognized as Central Plains Entrepreneur Of The Year^® by Ernst & Young. Neighborly’s consistent inclusion in the Inc. 5000 list, in addition to receiving multiple other accolades, is a testament to its growth year-after-year, cementing its status as a leader in the home services industry.

“I’m honored that Neighborly has once again been recognized in the prestigious Inc. 5000 list alongside some of the fastest-growing and most innovative organizations in the country,” said Mike Bidwell, President and CEO of Neighborly. “As Neighborly continues to expand our offerings, our “Done Right Promise” ensures that homeowners will receive the quality of work they trust us to provide every time across every brand. We are honored to have been listed among the best and brightest for the past four years and strive to continue to grow and enrich our homeowners’ lives for years to come.”

The annual Inc. 5000 list represents a unique look at the most successful companies within the American economy’s most dynamic segment—its independent small businesses. Recognizing the fastest-growing companies in the country, Neighborly ranks with well-known brands including Intuit, Zappos, Under Armour, Microsoft, Patagonia, and many others with national exposure as honorees in the list.

“The accomplishment of building one of the fastest-growing companies in the U.S., in light of recent economic roadblocks, cannot be overstated,” said Scott Omelianuk, editor-in-chief of Inc. “Inc. is thrilled to honor the companies that have established themselves through innovation, hard work, and rising to the challenges of today.”

Complete results of the Inc. 5000, including company profiles and an interactive database that can be sorted by industry, region, and other criteria, can be found at www.inc.com/inc5000. The top 500 companies are featured in the September issue of Inc.

More information about Neighborly and its franchise concepts is available at https://www.neighborlybrands.com/. To learn about franchising opportunities with Neighborly^®, visit https://franchise.neighborly.com.

Companies on the 2022 Inc. 5000 are ranked according to percentage revenue growth from 2018 to 2021. To qualify, companies must have been founded and generating revenue by March 31, 2018. They must be U.S.-based, privately held, for-profit, and independent—not subsidiaries or divisions of other companies—as of December 31, 2021. (Since then, some on the list may have gone public or been acquired.) The minimum revenue required for 2018 is $100,000; the minimum for 2021 is $2 million. As always, Inc. reserves the right to decline applicants for subjective reasons. Growth rates used to determine company rankings were calculated to four decimal places. The top 500 companies on the Inc. 5000 are featured in Inc. magazine’s September issue. The entire Inc. 5000 can be found at http://www.inc.com/inc5000.

The world’s most trusted business-media brand, Inc. offers entrepreneurs the knowledge, tools, connections, and community to build great companies. Its award-winning multiplatform content reaches more than 50 million people each month across a variety of channels including websites, newsletters, social media, podcasts, and print. Its prestigious Inc. 5000 list, produced every year since 1982, analyzes company data to recognize the fastest-growing privately held businesses in the United States. The global recognition that comes with inclusion in the 5000 gives the founders of the best businesses an opportunity to engage with an exclusive community of their peers, and the credibility that helps them drive sales and recruit talent. The associated Inc. 5000 Conference & Gala is part of a highly acclaimed portfolio of bespoke events produced by Inc. For more information, visit www.inc.com.

For more information on the Inc. 5000 Conference & Gala, visit http://conference.inc.com/.

Local Neighborly community of home service experts outlines top projects to help homeowners upgrade their spaces during the most popular season to sell.

RALEIGH-DURHAM, N.C. — An estimated 5.95 million existing homes will be sold in the U.S. in 2022, and  Neighborly®, the world’s largest franchisor of home service brands, is calling the hot residential market in Raleigh-Durham one of the top regions for a strong return on the investment.

In conjunction with National Homeownership Month, the most popular time to put a home on the market, the home team for home services at Neighborly just released its guide for the top “Tips for Getting Your Home Market-Ready.”

The Neighborly checklist comes at a perfect time following a joint report from the Wall Street Journal and Realtor.com that ranks Raleigh as one of the top 20 emerging housing markets for investors and homeowners alike.

The checklist includes expert advice from Neighborly’s Raleigh-Durham network of trusted brands and outlines the top professional services that Raleigh-Durham homeowners should consider when preparing their home to sell this summer. These local owner-operators whose teams are vetted in a variety of specific services are also backed by Neighborly’s Done Right Promise™ to ensure the highest quality of work.

The checklist includes but is not limited to projects such as:

• Bringing your home up to code
• Fixing plumbing issues
• Upgrading kitchen appliances
• Scheduling a home inspection
• Pressure washing the home exterior
• Replacing outdated light fixtures
• Adding a kitchen pantry

“If you look around your home and see scuffed walls, broken appliances or overgrown flower beds that need attention, these shortcomings can lead to lower offers from a homebuyer even in booming housing markets,” said David Burdine, a local Raleigh-Durham owner of Mosquito Joe of Western Wake County, a Neighborly company. “But not every project has a DIY solution. That’s why our local network of Neighborly home service experts is committed to assisting homeowners in the Triangle area in making the necessary home upgrades needed before their homes hit the market to ease the stress of the selling process, especially during the most popular season to sell.”

In addition to utilizing the checklist, new customers in the Raleigh-Durham area will receive $20 off their first service when scheduling an initial appointment with one of Neighborly’s 17 brands in the area. Terms and conditions apply. Connect with Neighborly by visiting neighborly.com/raleigh-durham or by calling (833) 733-1096.

“Selling a home should be an exciting time for homeowners,” said Mike Bidwell, President and CEO of Neighborly. “Our hope is that with our checklist, Raleigh-Durham residents will trust calling upon our Neighborly service professionals who are driven by our Done Right Promise™ to take care of their home improvement projects, making the experience of putting a home on the market positive and enjoyable.”

For more information about Neighborly’s service brands, visit www.neighborlybrands.com.

About Neighborly®

Neighborly® is the world’s largest home services franchisor of 29 brands and 5,000 franchises collectively serving 10 million+ customers in nine countries, focused on repairing, maintaining and enhancing homes and businesses. The company operates online platforms that connect consumers to service providers in their local communities that meet their rigorous standards as a franchisor across 18 service categories at Neighborly.com or through the Neighborly App. More information about Neighborly®, and its franchise concepts, is available at Neighborlybrands.com.

As local homeowners give their spaces some extra love this month, Neighborly’s community of home service experts ensures your job gets done right.

RALEIGH-DURHAM, N.C. — Neighborly®, the world’s largest franchisor of home service brands and Raleigh-Durham’s hub for home services, just released its guide to the “Top Home Improvement Projects You Should NOT Do Yourself,” just in time for National Home Improvement Month. The checklist provides Raleigh-Durham residents with a comprehensive list of summertime home improvement tasks that can become exceptionally costly or even dangerous when mishandled by homeowners themselves.

The checklist includes expert advice from Neighborly’s Raleigh-Durham network of trusted brands, behind which are the local owner-operators whose teams are vetted in a variety of specific services and are backed by Neighborly’s Done Right Promise™ to ensure the highest quality of work.

The checklist includes but is not limited to projects such as:

• Wiring upgrades
• Garage door repairs
• Irrigation installation
• Window tinting
• Mosquito control
• House painting
• Storage solutions

“We often get an opportunity to follow-up on DIY projects that did not work out as intended,” said Bruce Foster, a local Raleigh-Durham owner of Mr. Handyman, a Neighborly company. “Neighborly is a family of home service companies here in the Raleigh-Durham area with experts who are committed to helping educate and assist homeowners to repair, maintain and enhance their property. By doing so, we can help them avoid long-term and potentially more costly repairs while increasing the value of their homes. I am excited to be part of this family of local business owners who are all dedicated to getting the job done right for every neighbor in our community.”

In addition to utilizing the checklist, new customers in the Raleigh-Durham area will receive an offer for $20 off their first service when scheduling an initial appointment with one of Neighborly’s 17 brands in the area. See coupon for details. Connect with Neighborly by visiting neighborly.com/raleigh-durham or by calling (833) 733-1096.

“Despite the valid popularity of the DIY approach to home improvement, there are projects that – when not handled by a vetted professional with the proper training and expertise – are dangerous or may ultimately end up costing more by inflicting extra harm to your home,” said Mike Bidwell, President and CEO of Neighborly. “With our checklist, Neighborly is not only providing homeowners with expert home maintenance recommendations to save valuable time and a possible headache but also connecting them to trusted local home service professionals whose work is backed by Neighborly’s Done Right Promise™.”

For more information about Neighborly’s service brands, visit www.neighborlybrands.com.

About Neighborly®

Neighborly® is the world’s largest home services franchisor of 29 brands and 5,000 franchises collectively serving 10 million+ customers in nine countries, focused on repairing, maintaining and enhancing homes and businesses. The company operates online platforms that connect consumers to service providers in their local communities that meet their rigorous standards as a franchisor across 18 service categories at Neighborly.com or through the Neighborly App. More information about Neighborly®, and its franchise concepts, is available at Neighborlybrands.com.

Significant development and same-store sales growth positions the global home service franchisor for continued expansion.

WACO, Texas — Neighborly^®, the world’s largest franchisor of home service brands, announced today ahead of the International Franchise Association’s annual conference in San Diego the expansion of the company’s global footprint to 5,000 franchises representing 29 total brands across nine countries. In addition, the company achieved record same store sales growth for 2021 and systemwide sales of $3.3 billion. The company was acquired by KKR, one of the world’s leading investment firms, in third quarter 2021.

“We have ambitious plans to capitalize on this upward momentum and look forward to our next chapter of growth and innovation with KKR’s support and global expertise,” said Mike Bidwell, CEO of Neighborly. “Last year was significant for Neighborly as we validated our business-building strategy and differentiated ourselves as the partner of choice for our franchise owners and 10 million customers worldwide.”

The largest provider and franchisor of home service brands embarked on a digital transformation with a refreshed Neighborly.com website and the launch of the U.S. Neighborly app. To help drive further growth, Neighborly recently launched an all-new website for potential new business owners to explore franchising opportunities.

“As a franchisor, Neighborly simply could not have asked for a better year than we experienced in 2021 with more units sold in one year than ever before, expanding our franchise network in numerous areas and taking our Own the Home™ strategy to new heights,” said Brad Stevenson, Chief Development Officer for Neighborly. “Our franchise model proved itself to be resilient once again through its continuous evolution and innovation, and I’m proud of our family of home service brands for achieving significant growth while simultaneously delivering on our ‘Done Right Promise’ to thousands of communities.”

Neighborly’s 2021 success as a franchisor is already earning the organization coveted industry recognition in the new year, with numerous Neighborly brands included on the recently announced 2022 rankings for Entrepreneur’s Franchise 500^® and Franchise Business Review’s Franchisee Satisfaction Awards.

Other noteworthy Neighborly developments from 2021 include:

• The grand opening of a second Neighborly headquarters office in Las Colinas, Texas;
• Roger Chacko joining Neighborly as the new Chief Strategy & Marketing Officer;
• Held its first annual conference in person since the onset of the pandemic, appropriately themed “Coming Together”;
• Successfully completed multiple acquisitions, including London-based Pimlico Plumbers;
• Reached 40-year company milestone, being founded in 1981.

For more information about Neighborly’s service brands visit https://www.neighborlybrands.com/.