Neighborly

25 02, 2020

Neighborly® Acquires Dryer Vent Wizard

2020-02-25T11:19:00-05:00February 25th, 2020|Tags: , , , , , , |

Domestic acquisition expands franchisor to 24 brands, more than 3,900 franchise owners and over 900 associates across nine countries

WACO, Texas — Neighborly®, the world’s largest franchisor of home service brands, today announced the acquisition of Dryer Vent Wizard, a professional dryer vent cleaning services franchisor headquartered in Farmington Hills, Michigan. The addition includes almost 100 Dryer Vent Wizard franchise locations across the U.S. and Canada, bringing Neighborly’s network to more than 3,900 franchisees representing a total of 24 home service brands.

“We kicked off 2020 with a vision to ‘Own the Home’ through Neighborly’s community of home service experts, and welcoming Dryer Vent Wizard to our family of franchise brands marks an exciting milestone in this pursuit,” said Neighborly President and CEO Mike Bidwell. “In the 15 years since its inception, Dryer Vent Wizard’s cleaning, installation, inspection and repair service offerings have earned high customer satisfaction ratings. We see tremendous opportunities to grow the brand to the next level, making this a great partnership for all parties.”

As a result of this acquisition, Dryer Vent Wizard will now benefit from new tools for growth and enhanced exposure to Neighborly’s nine million customers who rely on Neighborly brands for everything from painting to plumbing and nearly everything in between.

“Every day, we look for opportunities to enhance value for our franchisees, our employees and our investors,” said Jason Kapica, President of Dryer Vent Wizard. “We believe that being a part of Neighborly will not only allow us to give back to our investors but will also bring added benefits to our Dryer Vent Wizard associates and franchisees, advancing us into the next growth stage of our business.”

The Dryer Vent Wizard franchise system was founded in 2004 by David Lavalle, who is also the founder of Neighborly’s own Mr. Handyman franchise network.

“As I’ve seen firsthand with Mr. Handyman, Neighborly has a proven track record of helping brands expand their presence to achieve growth goals through franchise development,” said Lavalle. “I’m excited that another brand I started is teaming up with this respected and successful franchisor, and I am eager to see Neighborly’s support help existing Dryer Vent Wizard franchisees realize their same store sales potential moving forward.”

Boxwood Partners acted as financial advisor to Dryer Vent Wizard. For more information about Neighborly’s service brands visit www.neighborlybrands.com.

About Neighborly®

Neighborly® is the world’s largest home services franchisor of 24 service brands and more than 3,900 franchise owners serving 9 million+ customers in nine countries, focused on repairing, maintaining and enhancing homes and businesses. The company operates online platforms that connect consumers to service providers in their local communities that meet their rigorous standards as a franchisor across 14 service categories at www.getneighborly.com in the United States and www.getneighbourly.ca in Canada. The company was founded in 1981 as Dwyer Group and is based in Waco, Texas. More information about Neighborly/Neighbourly, and its franchise concepts, is available at www.Neighborlybrands.com.

26 11, 2019

Molly Maid Knows a Clean Home Tops Everyone’s Wish List, Offers Chance to Win Free Home Cleanings This Holiday Season

2019-11-26T11:40:55-05:00November 26th, 2019|Tags: , , , , |

Nation’s Leading Residential Cleaning Company Hosts Holiday Clean Home Giveaway Nov. 25 – Dec. 15

ANN ARBOR, Mich. — The Holidays are a time for joy, gifts and time with family, but can also bring on stress from all the preparations that come with keeping the home tidy and presentable. Molly Maid, a Neighborly company, understands the pressures of the holiday season and is offering a chance to win a $500 gift certificate towards a home cleaning. The nation’s leading residential cleaning franchise is hoping to ease that stress by giving the gift of time through its annual “Holiday Clean Home Giveaway.”

For those looking to win the gift of a clean home, “Like” the Molly Maid Facebook page at: https://neighborly-brands.app.do/clean-home-giveaway and complete the form for a chance to win. All entries for the “Holiday Clean Home Giveaway” will begin Monday, Nov. 25 and will be accepted through Sunday, Dec. 15. Molly Maid will award a total of five lucky winners with a $500 Molly Maid gift card to celebrate the season.

Molly Maid understands that the holidays can be stressful and we’re proud to help alleviate some of the workload by knocking cleaning the house off the to-do list,” said Molly Maid President Mary Kay Liston. “We want everyone to have a joyous holiday filled with happiness and time to enjoy all the things that matter most.”

Avoid holiday stress this year and let Molly Maid clean the mess. Molly Maid gift certificates are available for purchase at https://www.mollymaid.com/gift-certificates/. For the full contest rules go to https://www.mollymaid.com/documents/pdfs/Holiday-Giveaway-11-19-19.pdf.

About Molly Maid®

Molly Maid® is a residential cleaning franchise that cleans more than 1.7 million U.S. homes annually. Franchising since 1984, there are more than 475 Molly Maid units operating in the United States. Molly Maid established the Ms. Molly Foundation in 1996 in an effort to raise awareness and support for victims of domestic violence. Acquired in 2015, Molly Maid is part of Neighborly®, a community of home service experts, leveraging nearly 3,700 professional home service experts worldwide with a unique direct service function that provides consumers assistance with nearly all aspects of their home care needs. Neighborly brands are found at www.GetNeighborly.com. For more information about Molly Maid, visit www.mollymaid.com. To learn about franchising opportunities with all Neighborly companies, visit https://franchise.neighborlybrands.com/.

9 10, 2019

Neighborly® Names Brad Stevenson Chief Development Officer

2019-10-09T09:33:24-04:00October 9th, 2019|Tags: , , |

Stevenson assumes responsibilities of retiring Executive Vice President Robert Tunmire

WACO, Texas — Neighborly®, the world’s largest franchisor of home service brands, announced yesterday the appointment of Brad Stevenson as the company’s new Chief Development Officer, effective immediately.

In his new role, Stevenson will be responsible for developing and implementing the strategic direction of North American franchise development for 13 Neighborly franchise brands. These duties were previously overseen by Neighborly’s Executive Vice President Robert Tunmire, who is retiring this month following 44 years of contributions to the company’s franchise growth and development.

“Finding the right leader to fill this role, renamed from Executive Vice President to Chief Development Officer, was critical as we continue to expand Neighborly brands worldwide,” said Mike Bidwell, President and CEO of Neighborly. “Armed with 23 years of experience as an accomplished executive, we are confident that Brad Stevenson is the perfect candidate to take the lead on development and communication of Neighborly’s franchise development vision to the organization. We look forward to watching him inspire the development team to reach new heights in the years to come.”

Prior to joining the Neighborly team, Stevenson spent his entire professional career with MillerCoors and Miller Brewing Company after first joining the organization in 1996 as an On-Premise Miller Marketing Representative for United Beverage in Houston, Texas. Throughout his career with the adult beverage industry leader, Stevenson held numerous sales and marketing positions with the company including Vice President of Grocery, Director of Business Development and Strategy and Regional Chain Director.

“Neighborly is widely respected as an ideal example of franchising excellence, as the organization continues to grow while still maintaining high service standards across its many brands,” said Stevenson. “Nonetheless, even with the title of world’s largest franchisor of home service brands under its belt, Neighborly has aggressive goals set for continued growth, and I’m excited to work with this organization’s skilled development team to achieve those goals through franchise development.”

Stevenson graduated from Texas A&M University in College Station with a Bachelor of Science degree in Kinesiology.

About Neighborly:

Neighborly is a holding company of 22 service brands, focused on repairing, maintaining and enhancing consumers’ homes and properties. The company operates online platforms that connect consumers to service providers in their local communities that meet their rigorous standards as a franchisor across 15 service categories at www.getneighborly.com in the United States and www.getneighbourly.ca in Canada. The company was founded in 1981 as Dwyer Group and is based in Waco, Texas. More information about Neighborly/Neighbourly, and its franchise concepts, is available at https://www.neighborlybrands.com/.

8 08, 2019

Mr. Handyman® Breaks GUINNESS WORLD RECORDS™ Title at Annual Convention

2019-08-08T11:28:05-04:00August 8th, 2019|Tags: , , , , |

Nation’s Leading Property Maintenance, Repair and Improvement Company Breaks World Record -Most People Hammering a Nail Simultaneously

ANN ARBOR, Mich. — Hammers were swung and records were smashed as 369 franchisees and corporate team members from the nation’s leading property maintenance, repair and improvement franchise, Mr. Handyman, a Neighborly® company, came together to break a GUINNESS WORLD RECORDS title. Mr. Handyman franchise owners from across the nation along with fellow Neighborly franchise owners from Molly Maid® and Mr. Electric® participated in this record attempt at the annual Neighborly Reunion, held Aug. 1-7 in San Antonio, Texas.

369 Neighborly franchisees successfully hammered nails into a block of wood at the same time, breaking the previous record of 299. The achievement was verified and presented by Mike Marcotte, an Adjudicator from GUINNESS WORLD RECORDS.

“We couldn’t wait to reveal this surprise of attempting to break a GUINNESS WORLD RECORDS title to our franchisees for this year’s Reunion,” said Mr. Handyman President J.B. Sassano. “Mr. Handyman business owners across the nation work so hard and smashing this record was a unique and fun way to bring everyone together.”

Neighborly’s Reunion is an annual celebration when thousands of franchisees across all home service brands, including Mr. Handyman, come together to hear corporate updates, interact with fellow franchise owners and get motivated to grow their business.

Learn more about Mr. Handyman at https://www.mrhandyman.com/. For franchise information, visit http://franchise.mrhandyman.com.

About Mr. Handyman®

Mr. Handyman® is North America’s leading commercial and residential property maintenance, repair and improvement franchise company. With nearly 200 locations throughout the U.S. and Canada, Mr. Handyman is recognized as one of the fastest growing service-oriented franchise systems. Acquired in 2015, Mr. Handyman is part of Neighborly®, a community of home experts, leveraging nearly 3,700 professional home service experts worldwide with a unique direct service function that provides consumers assistance with nearly all aspects of their home care needs. Neighborly brands are found at www.GetNeighborly.com. For more information about Mr. Handyman, visit www.MrHandyman.com and to learn about franchising opportunities with all Neighborly companies, visit https://franchise.neighborlybrands.com/.

21 05, 2019

Neighborly® Names Amer Waheed Chief Technology Officer

2019-05-21T15:36:53-04:00May 21st, 2019|Tags: , , |

WACO, Texas — Neighborly®, the world’s largest franchisor of home service brands, announced today the appointment of Amer Waheed as the company’s new Chief Technology Officer, effective immediately.

In his new role, Waheed will oversee all of the company’s information technology needs to improve program performance and to manage risk for Neighborly’s portfolio of companies.

“The digital strides Neighborly has made in recent years have helped us achieve our status today as the world’s largest home services franchisor, and we anticipate that such impressive progress will continue under Amer’s leadership,” said Mike Bidwell, President and CEO of Neighborly. “Amer’s deep knowledge of technology and his analytical expertise are invaluable assets that will surely lead us to new heights as the leader in delivering home and property services.”

Previously, Waheed served as Vice President of Product Engineering at Sabre, a leading technology provider for the travel industry. With more than 25 years’ experience, Waheed helped drive the company’s technology strategy and world-class enterprise solution for a large suite of highly sophisticated analytical products.

Prior to his time at Sabre, Waheed began his career as a developer at American Airlines and eventually joined the team that developed and launched Travelocity, one of the first e-commerce websites and the first travel website on the internet. He then moved to London and worked on stabilizing and growing lastminute.com.

“Neighborly is positively preceded by its reputation as the premier provider of services focused on repairing, maintaining and enhancing customers’ homes and properties, and I am honored to be joining such an impressive team,” said Waheed. “I look forward to supporting the brand’s efforts to utilize its technology in ways that further establish it as the world-class leader in multi-branded service franchising.”

Waheed graduated from the University of Oklahoma with both a bachelor’s degree in electrical and computer engineering as well as a master’s degree in computer science.

Waheed is replacing former Chief Information Officer Shayne Mehringer, who is leaving to pursue other opportunities.

About Neighborly:

Neighborly is a holding company of 22 service brands, focused on repairing, maintaining and enhancing consumers’ homes and properties. The company operates online platforms that connect consumers to service providers in their local communities that meet their rigorous standards as a franchisor across 15 service categories at www.getneighborly.com in the United States and www.getneighbourly.ca in Canada. The company was founded in 1981 as Dwyer Group and is based in Waco, Texas. More information about Neighborly/Neighbourly, and its franchise concepts, is available at https://www.neighborlybrands.com/.

2 05, 2019

Mr. Handyman Rolls Out Third Annual “My ‘Pet’ Peeves” Photo Contest

2019-05-02T17:16:01-04:00May 2nd, 2019|Tags: , , , , |

Nation’s Leading Property Maintenance, Repair and Improvement Company Celebrates National Pet Month with Photos of Rule-Breaking Pets, Damage Repair Tips

ANN ARBOR, Mich. — Are you stuck cleaning the aftermath of your pet’s antics time and time again? The nation’s leading property maintenance, repair and improvement franchise, Mr. Handyman, a Neighborly company, shows pet owners they are not alone by celebrating National Pet Month this May with the third annual “My ‘Pet’ Peeves” photo contest.

To enter the “My ‘Pet’ Peeves” photo contest, visit: https://apps.facebook.com/mrhandyman/my-pet-peeves-2019  and submit a photo of your own pet mayhem. Ideas include a pet’s yard damage, annihilated shoes, in-home destruction, getting into the snack drawer, or just their cute face by Friday, May 31, 2019 at 11:59 p.m. CT. Dogs, cats, horses, hamsters, reptiles, bunnies, turtles, and more are welcome. Mr. Handyman will reward five random winners with a $250 PetSmart gift card to show that even though they can really get on our nerves, they are still loved!   

“Pet companions are a great part of life, but sometimes that joy can be overridden by the effects they have on our homes,” said Mr. Handyman President J.B. Sassano. “Our professional Mr. Handyman technicians understand the importance of pets in so many peoples’ lives and have helped homeowners nationwide install pet doors, repair floors and replace trim and screens to help make pet ownership that much easier. We’re thrilled to bring back this photo contest for the third time during National Pet Month to allow pet owners everywhere to share photos and be entertained by each other’s pets’ crazy antics.”

Additionally, Mr. Handyman offers the following tips to assist pet owners with common pet problems:

  • Repair Chewed Drywall: To fix drywall that may have been gnawed at by a puppy or anxious dog, scrape loose debris from holes or dents and cover with fast-drying spackle. Let dry for at least 24 hours and conceal repairs with a bit of touch-up paint. While small bite holes are easy to camouflage, years of covering damage can eventually lead to uneven drywall.
  • Protect the Floors: Pets can damage hardwood floors simply by walking on it. Protect hardwood by maintaining claw length and keeping area rugs around the house for pets to lie on. Fix minor scratches with floor cleaner and protective finish. Clean the scratch with a damp cloth, scrub the cleaner over the scratch, and repeat with a clean cloth to rinse away hardwood cleaner.
  • Safeguard Wood: Wood is often a target for pets who chew or scratch. The easiest protection plan is to add plastic sheeting or PVC tubing around table and chair legs to prevent claw and bite marks. Save doors by adding clear, plastic sheeting.

To learn more about the “My ‘Pet’ Peeves” photo contest or to find other helpful tips from Mr. Handyman, visit www.mrhandyman.com/blog. You can review this year’s contest rules at: https://www.mrhandyman.com/pet-peeve-photo-contest/

About Mr. Handyman®

Mr. Handyman®, a Neighborly company, is North America’s leading commercial and residential property maintenance, repair and improvement company. With over 200 locations throughout the U.S. and Canada, Mr. Handyman is recognized as one of the fastest growing service-oriented franchise systems and handyman service. Acquired by Neighborly® in 2015, Mr. Handyman is part of a community of home service experts, leveraging Neighborly’s nearly 3,500 professional home service experts across 14 brands in the U.S. and Canada with a unique direct service function that provides consumers assistance with nearly all aspects of their home care needs. Neighborly brands include: Aire Serv®, Five Star Painting®, Glass Doctor®, Portland Glass®, Molly Maid®, Mr. Appliance®, Mr. Electric®, Mr. Handyman®, Mr. Rooter®, Protect Painters®, Rainbow International®, Window Genie®, Mosquito Joe® and The Grounds Guys®. Additional information about Neighborly can be found at www.GetNeighborly.com.

1 05, 2019

Molly Maid® is Maid for Moms this Mother’s Day

2019-05-01T16:05:44-04:00May 1st, 2019|Tags: , , , , |

Molly Maid, LLC, Nation’s Leading Residential Cleaning Company Offers Chance to Win $250 Gift Card

ANN ARBOR, Mich. — This Mother’s Day, Molly Maid, a Neighborly company and the nation’s leading residential cleaning franchise, is giving hard-working moms the gift they truly deserve – the gift of time. For five years and counting, the franchise is offering the chance to win Molly Maid gift certificates. The “Maid for Moms” sweepstakes will award winners with gift certificates that can be used to give mom some time off as someone else cleans her home.

Molly Maid is awarding one grand prize winner with a Roomba and a $250 Molly Maid gift certificate to be used on their moms this Mother’s Day. Three runners up winners will each receive a $250 Molly Maid gift certificate. To learn more about the “Maid for Moms” sweepstakes, visit www.facebook.com/MollyMaid. Participants can enter the contest at https://contest.app.do/mother-s-day-giveaway-2518937. Entries are now being accepted through Sunday, May 12, 2019 at 11:59 p.m.

“Mother’s Day is a time to give back to all of the moms out there who spend their days working for others,” said Molly Maid President Mary Kay Liston. “At Molly Maid, we want moms to be able to enjoy a clean home without sacrificing time to do what she loves. We are excited for this year’s “Maid for Moms” sweepstakes and the opportunity to surprise moms with the gift of time and a clean home.

To provide mom with the some time off and a spotless home any time of the year, Molly Maid gift certificates are available for purchase at www.mollymaid.com/gift-certificates/. Visit the Molly Maid website to review this year’s contest rules.

About Molly Maid®

Molly Maid LLC, a Neighborly® company, is a residential cleaning franchisor whose independently owned and operated franchisees clean more than 1.7 million U.S. homes annually. Franchising since 1984, there are more than 480 independently owned and operated Molly Maid® units operating in the United States. Acquired by Neighborly® in 2015, Molly Maid is part of a community of home service experts, leveraging Neighborly’s nearly 3,500 professional home service experts across 14 brands in the U.S. and Canada with a unique direct service function that provides consumers assistance with nearly all aspects of their home care needs. Neighborly brands include: Aire Serv®, Five Star Painting®, Glass Doctor®, Portland Glass®, Molly Maid®, Mr. Appliance®, Mr. Electric®, Mr. Handyman®, Mr. Rooter®, Protect Painters®, Rainbow International®, Window Genie®, Mosquito Joe® and The Grounds Guys®. Additional information about Neighborly can be found at www.GetNeighborly.com. For more information about Molly Maid, visit www.mollymaid.com and to learn about franchising opportunities with Molly Maid, visit https://franchise.mollymaid.com.

11 04, 2019

Homeowners Across the Country are Clogging Toilets, Says National Survey

2019-04-11T18:58:25-04:00April 11th, 2019|Tags: , , , , , , |

Mr. Rooter Plumbing launches poll on common plumbing issues; educates consumers on do’s and don’ts

WACO, Texas — From backed up drains to low water pressure, the list of potential plumbing problems homeowner’s deal with can be daunting. In an effort to educate consumers and provide them with tips on how to tackle these issues, Mr. Rooter Plumbing, a Neighborly company, commissioned a national survey asking homeowners about the most common plumbing issues they face.

The results of the survey, which was conducted by Google Consumer Surveys, showed that nearly 20% of homeowners frequently have to deal with a clogged toilet, while only 9% are dealing with a clogged sink. Another 15% spend time fixing backed up drains, and close to 6% of homeowners are experiencing low water pressure. Only 4% face garbage disposal issues.

“Being a homeowner is a fulfilling and rewarding accomplishment, but it can also bring new responsibilities and tasks that many aren’t prepared for,” said Doyle James, president of Mr. Rooter Plumbing. “This survey gave us tremendous insight as to the most common plumbing problems that homeowners deal with, along with their go-to methods for fixes. We learned that when faced with a plumbing issue, nearly 46% of homeowners research DIY tips and attempt to fix the problem themselves. That’s why it’s vital to educate consumers about the do’s and don’ts of plumbing, so they can hopefully avoid back-ups, bursts or other potential catastrophes down the line.”

To help prepare homeowners for any unforeseen disasters, Mr. Rooter is offering expert tips on how to handle some of the most common plumbing issues, including:

  • Clogged toilet: Do not try to flush the toilet, as this will only lead to an overflow. Find a plunger and make sure to have a good and consistent connection with the plunger and the toilet. Being quick and repetitive with the plunging motion and keeping an eye out for movement in the toilet is key to unclogging it.
  • Backed up drain: Use a regular wire coat hanger and straighten it out as much as possible. Bend one end to create a hook, push it through the drain and start fishing. Hair and all the buildup, aka gunk, should pull out. Once it’s all pulled out, run the hot water and it should clear up.
  • Clogged sink: Mix 1/3 of a cup of baking soda and 1/3 of a cup of vinegar until it starts to fizz. Pour it immediately down the drain to help break down the gunk, hair and grime. Let it sit for about an hour (overnight is even better) and then flush it with hot water.
  • Low water pressure: Screw off the aerator, clean off the gunky residue and screw it back onto the faucet. This should help the water pressure get back to normal.
  • Garbage disposal: Never use chemical cleaners to clear a backed-up garbage disposal. To check for clogs, remove the unit and visually inspect the pipe for obstructions.

“Every year, millions of homeowners require the expertise and hard work of an experienced plumber. And with National Hug a Plumber Day coming up on April 25, now is the perfect time to not only highlight the importance of proper plumbing maintenance, but to also say ‘thank you’ to the dedicated technicians and plumbers who always show up when disastrous situations go down,” continued James.

To further celebrate the holiday, Mr. Rooter is recognizing America’s unsung heroes who go above and beyond the call of duty to keep our pipes – and lives – flowing smoothly. Beginning today, fans are encouraged to visit Mr. Rooter’s Facebook page and share a first-hand story of how a plumber saved their day for a chance to win a smart home leak detector along with other Mr. Rooter swag. To learn more about Mr. Rooter including additional expert tips on how to tackle common plumbing issues, visit www.MrRooter.com.

About Mr. Rooter®

Mr. Rooter®, a Neighborly company, is a full-service plumbing and drain cleaning franchise with approximately 300 franchises worldwide. Established in 1970, Mr. Rooter franchisees provide services to both residential and commercial customers. Acquired by Neighborly® in 1990, Mr. Rooter is part of a community of home service experts, leveraging Neighborly’s nearly 3,500 professional home service experts across 14 brands in the U.S. and Canada with a unique direct service function that provides consumers assistance with nearly all aspects of their home care needs. Neighborly brands include: Aire Serv®, Five Star Painting®, Glass Doctor®, Portland Glass®, Molly Maid®, Mr. Appliance®, Mr. Electric®, Mr. Handyman®, Mr. Rooter®, Protect Painters®, Rainbow International®, Window Genie®, Mosquito Joe® and The Grounds Guys®. Additional information about Neighborly can be found at www.GetNeighborly.com. For more information about Mr. Rooter, visit www.MrRooter.com and to learn about franchising opportunities with all Neighborly companies, visit www.leadingtheserviceindustry.com.