mold removal

Property Restoration and Remediation Franchise Announces Key Addition to Executive Lineup. 

TAMARAC, Fla. — PuroClean, a leading brand in property restoration and remediation throughout the country, has announced that Nick Hindle will be joining the brand in the role of Chief Information Officer, a new role for PuroClean.

Nick has worked in a senior capacity with many national and international companies, including Next Gear Solutions. Nick was a key player in the PuroClean rollout of the PuroMetrix (PMX) platform on the DASH Enterprise platform of Next Gear Solutions, more than a decade ago and has maintained a relationship with PuroClean ever since.

“I’ve known of PuroClean since around 2011, and I’ve always been consistently impressed by the company culture and the culture of each franchisee’s location,” Hindle said. “I cannot wait to begin my next chapter with PuroClean in my new role as Chief Information Officer and continue to help grow the brand through our innovative and technological future.”

For over 20 years, PuroClean has helped home and business owners restore and remedy properties, serving communities across the United States, Puerto Rico, and Canada with a network of over 450 offices and growing rapidly.

“Our company continues to experience tremendous growth, and to help fuel that growth, I am pleased to share we have created a new position, Chief Information Officer (CIO), for which Nick Hindle will be joining our team,” said Steve White, the President and COO of PuroClean. “Nick has the expertise and passion that makes him the perfect addition to help elevate the brand’s technologies, securities and software as we plan for the brand’s rapid expansion. Our franchise owners and partners require PuroClean to maintain the highest level of confidentiality for their customers and Nick’s background and experience will ensure we deliver on our commitment to them. I am confident he is going to set the standard for this new executive role.”

For more information about PuroClean, call 800-775-7876 or visit www.PuroClean.com. For more information about franchising opportunities, visit www.PuroCleanFranchise.com.

PuroClean President, COO, and Motivational Force to Celebrate a Decade with the Brand. 

TAMARAC, Fla. — PuroClean, one of the country’s leading property restoration and remediation franchises, is excited to announce that their very own President and Chief Operating Officer, Steve White, will be celebrating his tenth anniversary with the company this September.

As a US Army Veteran and self-proclaimed ‘franchise guy,’ White brings to PuroClean a process driven mind-set and people first focus. Throughout his tenure, White has cemented himself as a leader within the restoration and home remediation industry, propelling the PuroClean name to new heights and achieving unprecedented growth for the franchise. In this time, he has doubled the number of franchise locations, tripled the average franchise unit sales, and quadrupled profitability and system-wide sales. Most importantly, though, his franchise owners are jubilant. For the fifth year in a row, the brand is in the top 50 franchises for franchisee satisfaction with the annual Franchise Satisfaction Survey facilitated and ranked by Franchise Business Review. With 450 locations operating across 45 states in the United States, Puerto Rico, and Canada, PuroClean is bringing reliable and high-quality service to communities across North America, helping people restore their homes and lives.

“Steve White has been an incredible asset, mentor, and friend to everyone within the PuroClean family,” said Mark W. Davis, CEO and Chairman of PuroClean. “The work that he has accomplished in his tenure has been nothing short of extraordinary. Steve has taken this brand to new heights, and I am incredibly proud to be working alongside him to service as many customers as we can. We are all grateful for the work that he has accomplished, and we are excited to see where he will continue to take the company.”

White’s journey at PuroClean has been intentional, methodical, and steadfast. From the instant he took the reins of the COO position, he knew that he had tremendous work ahead by gaining the trust of the company and its franchisees back from its previous leaders. From the beginning, White has set overarching goals that the team has exceeded, further solidifying the trust he has instilled within the brand. He has become the focal point of leadership within PuroClean, a guiding light where both the support team and franchisees are excited to move the brand forward and positioning themselves as the leader in property water damage remediation, fire and smoke damage mitigation, mold removal, and biohazard clean-up services. White credits his transformational leadership qualities to mentors he has had along the way both in the Army and past franchise brands, instilling a family atmosphere that is radiant throughout the PuroClean culture.

“I am tremendously humble and proud of the work that I have done here at PuroClean,” said Steve White. “I was admittedly apprehensive to accept the position of COO when I was first approached, but I would not change my experience for the world. The amazing people that I have met these past ten years are nothing short of incredible, and I am excited to be a part of an exceptional growing brand like PuroClean.”

White guides his teams to always ask how they can help franchisees more, so it is rewarding for him to see that year in and year out, the brand is turning a profit and keeping people fulfilled. White is tremendously proud of the work he and the PuroClean family have accomplished and is looking forward to what the future has in store.

“Steve White has been an incredible addition to the PuroClean family,” said Frank Torre, Vice Chairman of PuroClean. “From the minute he took over the COO position, there was a change for the better. Both our franchise owners and Home Office team saw the outstanding leadership qualities that he possesses and were able to rally around his ideals and propel the brand to what it is today. We are all so grateful for Steve and the work that he has done for the PuroClean family.”

For more than 20 years, PuroClean has helped home and business owners with their restoration and remediation needs, serving communities across the United States, Canada, and Puerto Rico with a network of over 450 offices. The brand is seeking the right individual who may be in construction and looking to add a restoration component to their business.

For more information about PuroClean, call 800-775-7876 or visit www.PuroClean.com. For more information about franchising opportunities, visit www.PuroCleanFranchise.com.

The Property Restoration and Remediation Franchise Has Completed 39 Franchise Development Deals since the Beginning of the Year. 

TAMARAC, Fla. — PuroClean, the leading brand in property restoration and remediation throughout the country, is continuing to build off of the brand’s unprecedented growth throughout the first half of 2023 and sees no slowing down. The franchise brand has completed 39 franchise development deals since the beginning of the year, including expansions and resales.

PuroClean’s expansion year-to-date includes exciting growth in 13 states. The states that comprise PuroClean’s 2023 expansion so far include California, Colorado, Florida, Georgia, Hawaii, Louisiana, Michigan, Missouri, New Jersey, New York, North Dakota, Pennsylvania, and Texas.

With 450 locations operating across 45 states in the United States, Puerto Rico, and Canada, PuroClean is bringing their reliable and high-quality services to communities across North America, helping people restore their homes and lives. As PuroClean continues to enter new markets, the brand looks to bring safety and peace of mind to communities through their world-class water damage remediation, fire and smoke damage mitigation, mold removal, and biohazard clean-up services. The brand is currently looking to expand into the Minneapolis/St. Cloud and San Francisco/San Jose areas, as well as Boston, Tallahassee, and Beaumont, Texas/Lake Charles, Louisiana.

“We are seeing tremendous success breaking into new markets with new franchise owners,” said Tim Courtney, Vice President of Franchise Development for PuroClean. “With the success of our existing owners, they are opting to expand by purchasing new territories, which is the greatest compliment any franchisor can receive.”

The growth that PuroClean has experienced in 2023 is largely due to franchise owners’ commitment to providing the best services possible for their communities. “PuroClean’s mission to provide the highest quality, trusted restoration services is evident in each of our franchise owners,” said Steve White, President and Chief Operating Officer for PuroClean. “We’re thrilled about the expansion that PuroClean has seen so far this year and look forward to additional expansions to impact more communities throughout the country.”

For over 20 years, PuroClean has helped home and business owners restore and remedy properties, serving communities across the United States, Puerto Rico, and Canada with a network of over 450 offices and growing rapidly. The brand is seeking the right individuals who may be in construction and looking to add a restoration component to their business.

For more information about PuroClean, call 800-775-7876 or visit www.PuroClean.com. For more information about franchising opportunities, visit www.PuroCleanFranchise.com.

The Paramedics of Property Damage Announce Plans to Service Tallahassee. 

TAMARAC, Fla. — PuroClean, one of the country’s leading property restoration and remediation franchises, is targeting Tallahassee for growth as it continues its expansion across the nation. The beloved franchise is looking to capitalize on its success by securing multi-unit franchise owners who will fulfill their mission of unparalleled customer service and quality of work within the Tallahassee community. Through market research, PuroClean estimates the city can support up to two new territories.

“Tallahassee has been a city at the top of our list for expansion for a while now,” said Tim Courtney, Vice President of Franchise Development for PuroClean. “With Tallahassee being the capital of Florida and a business hub for new development, this makes it an intriguing city to enter. PuroClean would do fantastic in this market because the city has been very receptive to new business concepts, and Tallahassee is prone to natural disasters such as hurricanes, floods, and storms. These events often result in property damage, putting restoration services in high demand. We are looking forward to expanding the PuroClean brand within our home state of Florida and beyond!”

In 2022, the company was a proud recipient of numerous accolades across the restoration and remediation industry, as well as wins for the brand in national business awards programs, including PuroClean ranking No. 84 on the Entrepreneur Magazine annual Franchise 500® list, rising 13 places from the previous year’s ranking. PuroClean was also recognized by Franchise Times on its “Top 500” list and by Franchise Business Review as a Top Franchise for Franchisee Satisfaction for the fifth consecutive year. The brand also earned local recognition from the South Florida Business Journal with its inclusion in the 50 Fastest-Growing Private Companies list and the South Florida Franchisors list.

“We are thrilled to continue expanding our brand’s unique concept into new markets throughout the country, especially in our home state where we’ve gained a loyal following,” said Steve White, President and COO of PuroClean. “Our brand has cemented itself as a necessary service where different kinds of professionals and families, in both suburban and urban demographics, can utilize and feel a piece of mind that their home or business is in the best hands during the restoration process.”

For more than 20 years, PuroClean has helped home and business owners with their restoration and remediation needs, serving communities across the United States, Canada, and Puerto Rico with a network of over 450 offices. The brand is seeking the right individual who may be in construction and looking to add a restoration component to their business.

For more information about PuroClean, call 800-775-7876 or visit www.PuroClean.com. For more information about franchising opportunities, visit www.PuroCleanFranchise.com.

Local Dignitaries and PuroClean Executive Leadership Attend Grand Opening Event of First PuroClean Franchise in the Caribbean.

SAN JUAN, Puerto Rico — PuroClean, one of the country’s leading property restoration and remediation franchises, recently hosted a grand opening event for PuroClean of San Juan at the Caribe Hilton in San Juan. Led by Joseph Ortíz, a U.S. Army veteran and owner of PuroClean of Reston, Virginia, the San Juan location is the company’s first franchise to open in the Caribbean. A Puerto Rican native, Ortíz launched his restoration business to provide emergency water, fire, mold and biohazard removal services to the island residents following an unusually active Atlantic hurricane season.

The grand opening event saw the attendance of local Puerto Rican dignitaries and PuroClean leadership including Steve White, President and COO of PuroClean, and George Hernández, SVP of Operations, Commercial Large Loss. Mónika Candelaria, anchor of WAPA-TV Noticentro al Amanecer was the moderator of the grand opening.

Special thanks to the following dignitaries in attendance:

• Víctor Merced, deputy secretary of the Department of Economic Development and Commerce (DDEC).
• Luis Almañy, president of the Economic Development Bank.
• David M. Pérez, director of the Puerto Rico Trade and Export Company.
• Arlene Ramírez Rodríguez, executive of the Department of Housing.
• Lourdes Aponte, president of el Centro Unido de Detallistas.
• Licenciada Liza Garcia, executive director of the Chamber of Commerce of Puerto Rico.
• Fabio Quevedo, president of Building Materials Association (ACMC).
• Linda Ayala, executive director of la Asociación de Farmacias de la Comunidad.
• María Medina, executive director of la Asociación de Concreteros de Puerto Rico.
• Eduardo Rivera, director of the Authority for the Financing of the Infrastructure (AFI) of Puerto Rico.
• Licenciada Lesley Borre, secretary at the Department of State.

“Expanding our services in Puerto Rico is a giant step for us as a company, and we are so proud of Joe and his team for all the hard work that has led to this special moment,” White said. “At PuroClean, we strive every day to deliver that critical response our customers depend on, and with the opening of our first location in San Juan, we are making an impact in a new area that is very prone to the destruction of severe climate and weather-related property damage. With Joe’s background of service and passion for his community, we know PuroClean of San Juan will do great work on the island.”

For more than 20 years, PuroClean has helped home and business owners with their restoration and remediation needs, serving communities across the United States and Canada with a network of more than 400 offices.

For more information about PuroClean, call 800-775-7876 or visit www.PuroClean.com. For more information about franchising opportunities, visit www.PuroCleanFranchise.com.

Commercial and Residential Restoration & Remediation Franchise Reports Impressive Fourth Quarter Numbers, Closing Out Monumental Growth Year.

TAMARAC, Fla. — PuroClean, a leading commercial and residential restoration and remediation franchise, has released its 2021 end-of-year figures, offering an inside look at the company’s success over the past year. In 2021, PuroClean welcomed 77 new franchisees to its network and opened 55 new locations across the United States. In addition to the company’s growing franchise network, PuroClean’s national partners’ roster saw similar growth with the onboarding of 17 new national accounts. Throughout 2021, the brand earned a variety of notable accolades underscoring its impact on the industry, the business community at large, and ultimately, the public.

“Navigating this past year has been a challenge but I’ve been so impressed by how our teams have continued to perform consistently and diligently, providing relentless customer service to the communities across North America who depend on PuroClean every day,” said Steve White, President and COO of PuroClean. “Our goal every year is to grow stronger, build upon our foundation and create new value for our owners and customers. After an incredible year, we have our sights set on 2022 and know there’s a long and exciting road ahead for PuroClean.”

Explosive Network Expansion
Within the last year, PuroClean’s Franchise Development team drove brand growth to new heights for the company, and with great expansion, the network added 77 new franchise signings across the country. As a result, PuroClean shattered prior records in 2021 and is on track to open its 400^th office by mid-year 2022.

Multi-unit ownership also saw a steady increase, speaking volumes about the brand’s value proposition to entrepreneurs seeking growth opportunities, with 19 new franchises signed by existing owners in 2021. Since the onset of the COVID-19 pandemic, PuroClean has transitioned many of its onboarding and training programs to a hybrid service package, offering both in-person and online services, with virtual continuing education providing added flexibility to business owners and making expansion easier than ever. 

“Having boots on the ground serving members of our community who need a helping hand is a true testament to the servant leadership exhibited by our team; from our outstanding Home Office employees to our passionate franchise owners, we’re fortunate to have such great people willing to roll up their sleeves when times get tough,” said Mark W. Davis, PuroClean CEO and Chairman.

A Focus on Business Development
In addition to PuroClean’s growing franchise footprint, the brand’s national accounts team also gained significant traction throughout 2021. PuroClean’s strategic partners work hand-in-hand with the brand’s business development division, enabling preferred partner status with major carriers for PuroClean franchises throughout North America. In July, PuroClean welcomed the rollout of the company’s first in-house call center, a project spearheaded by PuroClean’s Business Development team, which streamlines the dispatch process for franchise locations across the country. With this major addition to PuroClean’s Home Office, the brand can comfortably meet the demands of a growing network.

Passionate Approach to Passionate Servant Leadership Earns PuroClean National Recognition
Underscoring PuroClean’s innovation and success in 2021 were numerous accolades across the restoration and remediation industry, as well as wins for the brand in national business awards programs. Most notably, the company ranked within the Top 100 in Entrepreneur Magazine’s annual Franchise 500® ranking. PuroClean was also recognized by Franchise Times on their “Top 200” and “Fast and Serious” lists and by Franchise Business Review as a Top Franchise for Franchisee Satisfaction for the 4^th consecutive year. PuroClean also earned local recognition by the South Florida Business Journal with the brand’s inclusion in the 50 Fastest-Growing Private Companies list. Chrissy VanderWyde, PuroClean’s Vice President of Franchise Relations, received a Gold Stevie® for Lifetime Achievement in the International Business Awards Consumer Services Category, and Steve White, PuroClean’s President and COO, celebrated his 35^th year in franchising in 2021 with a Silver Stevie® for Executive of the Year. The brand also made an appearance on the Inc. 5000 and Inc. Florida Regionals for its impressive performance within the last year.

Innovation Extends from Products & Services to Philanthropy
As leaders in the restoration industry, PuroClean rolled out several new products, services, and companywide programs throughout 2021 – including its PuroClean Cares initiative, which extended the company’s longstanding commitment to giving back to local communities. The first-ever PuroClean Cares Award was introduced at the company’s Annual Convention in June, honoring Nelson Rivera of PuroClean of Morristown for his dedication to serving his community. PuroClean championed a multitude of national philanthropic causes during the year, raising over $15,000 for Feeding South Florida, a chapter of Feeding America. In their own local communities across North America, franchise owners raised funds and held events honoring first-responders, veterans, and more, all while spearheading emergency storm relief throughout the year, mobilizing support teams across state borders, alleviating damage brought on from extreme weather conditions throughout the country from disasters like Hurricane Ida.

For more than 20 years, PuroClean has helped home and business owners with their restoration and remediation needs, serving communities across the United States and Canada with a network of over 375 offices. 

For more information about PuroClean, please visit www.puroclean.com, or call (800)775-7876. For more information about franchising opportunities, please visit www.purocleanfranchise.com.

Restoration Franchise to Provide Water Damage, Fire and Smoke Damage, and Mold Removal Services for Piedmont Managed Services Facilities Nationwide.

TAMARAC, Fla. — PuroClean, one of the country’s leading restoration and remediation franchises, today announced it has added Piedmont Managed Services to its growing roster of national accounts. Through the companies’ joint agreement, PuroClean will provide a full range of services to Piedmont-managed facilities, including sites like the Mall of America in Minneapolis.

PuroClean’s national accounts division has grown 876 percent over the past five years, and the brand now has contracts with several of the top insurance carriers in the country, as well as businesses like Piedmont Managed Services in the site management and landscaping industries, among other segments. PuroClean currently has more than 325 franchise locations across the country, which provide personal, localized 24/7 service for the brand’s national accounts.

“Our new partnership with Piedmont Managed Services is one we are incredibly proud of, as it will provide a terrific new business stream to our PuroClean franchise owners across the country, while allowing them to do what they love most, leveraging their expertise to make a positive impact on businesses in their community,” said Steve White, President and COO of PuroClean. “With over 325 PuroClean locations, our teams have the ability to provide relief to thousands of businesses in the country. We are thrilled to be able to partner with Piedmont Managed Services to provide them the same level of care and relentless customer service that PuroClean is known for.”

Piedmont Managed Services offers a variety of services to more than 4,000 of their managed sites, including landscaping, snow removal, cleaning services, parking lot management, and dark site management, among others. With over 100 million square feet of property managed, and locations in California, Florida, Illinois, Kansas, Massachusetts, Maryland, Michigan, Minnesota, Missouri, New Jersey, New York, Ohio, Pennsylvania, Texas and Virginia, Piedmont has an extensive network of clients who depend on them to service their property.

“I believe our strongest asset is our people,” said Jeff Adams, Founder and CEO of Piedmont Managed Services.  “We believe wholeheartedly in delivering on promises to our clients. Our ability to provide real time updates on services through our in-house app and build relationships with our clients on a personal level is what separates us from the competition.”

PuroClean has earned many accolades for its innovations, including recognition from Entrepreneur Magazine’s Franchise 500, Franchise Times Top 200+, Franchise Business Review’s Top 50 Franchise for Franchisee Satisfaction, and over the last two years – four International Business Awards and two American Business Awards. Each year, PuroClean performs thousands of jobs throughout the United States and Canada, providing restoration services from common to large-scale disasters.

About Piedmont Managed Services
Piedmont Managed Services is comprised of a unique team of business professionals who have worked within every level of the green industry. Created by Jeff Adams, Piedmont was cultivated as a passion project to improve a broken industry. Today, Piedmont Managed Services has an extensive client base that stretches across the United States. With a team of qualified employees, hand-picked in house contractors, and thoroughly vetted subcontractors, Piedmont Managed Services has built a strong reputation within the property management industry based upon performance.  Piedmont has developed the perfect combination of reliance upon technology and personal communication with their clients.

Recession-Resistant Restoration and Remediation Franchise Continues Climb on Prestigious List, Jumping 150 Spots Since 2018.

TAMARAC, Fla. — PuroClean, a leading restoration and remediation franchise, today announced it has earned the 102nd spot on Entrepreneur magazine’s 2021 Franchise 500^®. Recognized for its exceptional growth, leadership, and culture in the restoration franchise industry, PuroClean ranked second in the restoration service franchise category. PuroClean has risen nearly 20 places in one year and has risen more than 150 spots since 2018.

“It’s an incredible honor to be acknowledged year after year in one of the most competitive rankings within the franchising industry, especially as our network comes together in support of those impacted most by the COVID-19 pandemic,” said Mark W. Davis, CEO and Chairman of PuroClean. “Despite the unprecedented challenges we all faced during 2020, PuroClean was able to reach record-breaking heights, and we look forward to continuing this track record in the years ahead.”

One of the fastest-growing restoration franchises in the United States, PuroClean enables its franchise owners to capitalize on diverse revenue opportunities and offers a pathway to success in the multimillion-dollar property damage restoration industry. Beyond its ranking on the Franchise 500^®, PuroClean has earned countless other accolades for its innovations in franchising, including recognition for its PuroVet program, which helps military veterans realize their dream of business ownership.

“This year’s Franchise 500 ranking speaks to the true testament of The PuroClean Way, answering the call of those in need, as our franchise owners aid and protect home and business owners, guided by our world-class support team each and every day,” said Steve White, President and COO of PuroClean. “Together, as one team, we will continue moving forward to build upon the success of our franchise network, servicing our local communities with relentless customer service.”

The Franchise 500^® is recognized as the world’s first and most comprehensive franchise ranking. PuroClean was evaluated against key factors such as costs and fees, size and growth, support, brand strength, financial strength, and stability. Each prospective franchise is awarded a cumulative score based on an analysis of more than 150 data points, and Entrepreneur ranks the 500 franchises with the highest cumulative scores each year in the Franchise 500^®.

Over its 42 years in existence, the Franchise 500^® has become both a dominant competitive measure for franchisors and a primary research tool for potential franchisees. PuroClean’s position on the ranking is a testament to its strength as a franchise opportunity.

To view PuroClean in the full ranking, visit www.entrepreneur.com/franchise500. Results can also be seen in the January/February 2021 issue of Entrepreneur. For more information on the PuroClean franchise system, contact 800-351-2282 or visit www.PuroCleanFranchise.com.

Several Hundred Restoration and Remediation Franchise Owners, Team Members Participate in Five-Day Gathering in Detroit, MI

Tamarac, FL – PuroClean, a leading national restoration and remediation franchise, kicked off its 24^th annual convention with record-breaking attendance numbers this week as nearly 140 franchise owners gathered in Detroit, MI, alongside members of the PuroClean corporate team, for five days of continuing education, networking, and social festivities. Taking place at the Detroit Marriott at the Renaissance Center, sessions so far have included workshops designed to help franchise owners improve their profitability and engagement.

“We are overwhelmed by the franchise owner turnout at this year’s convention and feel honored to have the opportunity to showcase our city to the community of people that continues to help grow PuroClean into a world-class brand,” said Mark W. Davis, Chairman and CEO of PuroClean. “When Vice Chairman Frank Torre and I bought PuroClean in 2015, we had dreams of one day sharing our hometown of Detroit with the company. It’s humbling to be able to boost our local economy by hosting our largest-ever convention in the city that has shaped so much of our lives and careers.”

On Sunday, June 2, following a welcome luncheon and vendor expo during the day, attendees gathered on the Ovation Yacht for a cruise along the Detroit River, which kicked off with remarks by Detroit Mayor Mike Duggan and PuroClean President & COO Steve White. Duggan welcomed the PuroClean family to the Motor City and commended the impact PuroClean and its partner company, Signal Restoration Services, have had on the city. Franchise owners, vendors, support team members, and other guests enjoyed an evening of socializing, dining, and playing casino games on board the private yacht.

On Monday, June 3, more than 80 franchise owners and support team members headed to the prestigious Lochmoor Club in Grosse Pointe Woods for a golf outing on one of Michigan’s premier, century-old, 18-hole championship golf courses. Simultaneously, back at the Renaissance Center, franchise owners participated in training sessions covering topics such as office administration, sales, and production. Franchise owners, Becky Edgren, Moraine, OH; Emily Perkins; Greenville, SC; and Dawn Erickson, Charleston, SC led the 9^th annual PuroWomen Growth Group meeting, empowering more than 50 attendees with tips, tricks, and tools for driving local business and enhancing their bottom line. This group is a valuable resource of support dedicated to the company’s female franchise owners and their team members. The evening ended with a strategic partner expo party and reception dinner.

“It is a treat to welcome my extended PuroClean family into the great state of Michigan, my home state, and to see so much wonderful engagement taking place as our servant leaders work to reach their full potential,” said White. “I look forward to the rest of the week with our largest group ever, working to cultivate relationships and send our franchise owners home with a renewed sense of motivation and commitment to providing relentless customer service.”

PuroClean has become one of the leading franchise companies in the nation. Each year, PuroClean performs thousands of jobs throughout the United States and Canada, providing restoration services from common household mishaps to large-scale disasters.

For more information on PuroClean, contact 800-775-7876 or visit www.PuroClean.com.