Custom Interior Window Treatments

12 01, 2024

Gotcha Covered adds fourth location in Charlotte, N.C.

2024-01-15T16:53:23-05:00January 12th, 2024|Tags: , , , |

CHARLOTTE, N.C. — Gotcha Covered, a leader in custom window treatment consultation in the U.S. and Canada, has announced the opening of Gotcha Covered of Central Charlotte, the fourth location serving the major North Carolina city. The center is owned and operated by Dhwani Mehta and Alpesh Patel.

With an emphasis on end-to-end consultations, the new center provides the best in soft and hard window treatments to homeowners in Central Charlotte, South Park, Myers Park, Cotswold and Dilworth by offering a variety of blinds, draperies, smart solutions and much more.

Charlotte is continuously growing, and we want to ensure we are meeting their window covering needs,” said Paul Linenberg, president of Gotcha Covered. “This new location will provide Central Charlotte and the surrounding areas with experts that can help guide them through their window treatment journey. Dhwani (Mehta) and Alpesh (Patel) will continue to be an asset to a community they’ve lived in for over three decades.”

Mehta and Patel bring a diverse set of skills to the Gotcha Covered brand. After earning a master’s degree in nutrition, Mehta practiced as a registered dietitian. For the last eight years, she has served as a director of clinical research in the oncology field.

Patel studied interior design and worked in the design field for several years. Since 2009, he has successfully owned and operated K.P Builders, a design-build residential construction company.

The desire to own and operate their own businesses was always a goal for Mehta and Patel.

“We both have been raised in families that run their own businesses in hospitality and retail, so being entrepreneurs comes naturally. We both love networking and building relationships,” said Mehta. “We had been seeking a business that complimented both our skill sets, challenged us and still gave us control of our time. At the same time, we didn’t want to start from scratch.”

“The support of a franchise meant that a good foundation was laid out, and we did not have to reinvent the wheel. Gotcha Covered ticked all our boxes.”

While Mehta and Patel love the design and creative aspects of the window treatment business, it’s their excitement for building new relationships that they really enjoy about the business.

“Gotcha Covered allows us to integrate deeper into our community and provide creative yet practical solutions for our clients who need our services,” said Patel. “The Charlotte community is generous, kind and friendly, so we want to provide an excellent experience for those looking to buy window treatments for their homes or businesses.”

Adding 40 new franchise locations in 2022, Gotcha Covered currently has over 155 total franchises across the U.S. and Canada. The franchise has been operating under the Gotcha Covered name since 2009.

To schedule an appointment with Gotcha Covered of Central Charlotte, visit https://www.gotchacovered.com/central-charlotte/.

About Gotcha Covered
Gotcha Covered is a leader in custom soft and hard window treatment consultation in the U.S. and Canada. Flying under their Gotcha Covered flag since 2009, they offer custom window treatments including blinds, draperies, shutters and much more. They offer end-to-end consultation with the customer’s specific needs and goals in mind. The company currently has over 160 total franchises across the U.S. and Canada.

12 01, 2024

Gotcha Covered Named a Top Franchise by Franchise Business Review for third consecutive year

2024-01-12T17:00:18-05:00January 12th, 2024|Tags: , , , |

Independent survey shows franchise owners are highly satisfied with the leading custom window treatment provider’s performance

DENVER — Gotcha Covered, the leader in custom window treatment across the U.S. and Canada and part of the innovative, growing Five Star Franchising platform of home service brands, has been named a Top Franchise for the third consecutive year by Franchise Business Review. This is the 19th annual ranking of the 200 best franchise opportunities as rated by franchise business owners. The list is available at https://franchisebusinessreview.com/lists/top-200-franchises/.

“At Gotcha Covered, we’re relentless in our commitment to our franchise owners, so we truly appreciate this honor,” said Paul Linenberg, president of Gotcha Covered. “We provide franchise owners with industry-leading support so they can thrive and grow by delivering extraordinary experiences to their customers. It’s gratifying to see that our franchise owners recognize the difference our franchise systems and values make.”

With an emphasis on end-to-end consultations, Gotcha Covered provides homeowners and businesses with the best in soft and hard window treatments, including a variety of blinds, draperies, and smart home solutions.

Franchise Business Review, a market research firm that performs independent surveys of franchisee satisfaction and employee engagement, provides the only rankings and awards for franchise companies based solely on actual franchisee satisfaction and performance. Franchise Business Review publishes its rankings of the top 200 franchises in its annual Guide to Today’s Top Franchises.

“This prestigious recognition stands out because it’s based on the satisfaction of franchise owners, who are the engine of our success,” said J. Andrew Mengason, chief growth officer for Five Star Franchising. “Gotcha Covered and Five Star Franchising are committed to supporting franchise owners as they pursue their dreams of financial freedom through owning a franchise business. This ranking reflects our commitment and the value of the innovative franchise resources we provide that empower them to deliver world-class service to their customers.”

Gotcha Covered was among more than 375 franchise brands, representing over 35,000 franchise owners, that participated in Franchise Business Review’s research. Gotcha Covered franchise owners were surveyed on 33 benchmark questions about their experience and satisfaction regarding critical areas of their franchise systems, including training and support, operations, franchisor/franchisee relations, and financial opportunity.

“Franchisee satisfaction continues to be the leading indicator of franchise performance and system health, and we are pleased to report that our latest research shows satisfaction has remained at some of the highest levels in the past 19 years. In fact, our survey results show that three out of four franchise owners would recommend their brand to others. That’s extremely encouraging news for franchise owners and anyone considering investing in a franchise,” said Michelle Rowan, president and COO of Franchise Business Review. “As an independent research firm, Franchise Business Review is committed to helping prospective franchisees get an objective view of the best franchise opportunities available based on actual feedback from the people who own them.”

In 2023, Gotcha Covered was named to Franchise Business Review’s lists of Top 200 Franchises, Top Low-Cost Franchises, Top Recession-Proof Franchises, Top Franchise Cultures and Most Innovative Franchises.

For more information on franchising with Gotcha Covered, visit gotchacoveredfranchising.com.

For more information about Five Star Franchising, visit http://fivestarfranchising.com/.

About Gotcha Covered
Gotcha Covered is the premier provider of custom interior window treatments in North America, offering solutions including blinds, draperies, shutters, smart home systems and much more. The company provides end-to-end consultation inspired by customer’s needs and goals, and proudly celebrates 99% positive customer reviews. Franchising since 2009 and acquired by Five Star Franchising in 2021, Gotcha Covered is quickly growing across North America with more than 160 franchise locations. For more information, visit gotchacovered.com. To learn about franchising with Gotcha Covered, visit gotchacoveredfranchising.com.

About Five Star Franchising
Five Star Franchising is an innovative, growing platform of home service brands with more than 800 total locations throughout North America. Franchise owners across Five Star’s brands, including Five Star Bath Solutions, Gotcha Covered, Bio-One, 1-800-Packouts, 1-800-Textiles, and Mosquito Shield, enjoy a robust support network and access to industry-leading tools such as ProNexis, the 24/7 sales support solution tailored for home service businesses, and Five Star Marketing Services, Five Star Franchising’s elite marketing engine. Five Star Franchising’s commitment to core values — Driven, Real, Innovative, Vital, and Enthusiastic (DRIVE) — ensures its brands are category leaders and empowers franchise owners to maximize profitable growth and secure their financial destiny. Five Star Franchising is consistently recognized as one of the most successful companies in Utah, ranking among the fastest-growing businesses in the state on the MountainWest Capital Network Utah 100, the Utah Valley BusinessQ UV50 and the Utah Business Fast 50 lists. For more information, visit fivestarfranchising.com.

About Franchise Business Review
Franchise Business Review (FBR) is a leading market research firm serving the franchise sector. FBR measures the satisfaction and engagement of franchisees and franchise employees and publishes various guides and reports for entrepreneurs considering an investment in a franchise business. Since 2005, FBR has surveyed hundreds of thousands of franchise owners and over 1,200 leading franchise companies. FBR publishes free and unbiased franchisee satisfaction research reports throughout the year online at http://www.FranchiseBusinessReview.com. To read our publications, visit https://franchisebusinessreview.com/page/digital-guides/.

18 12, 2023

Gotcha Covered opens first location in North Dakota

2023-12-18T20:35:45-05:00December 18th, 2023|Tags: , , , |

The leading window treatment consultation franchise welcomes DeAnn Von Rueden to growing group of owners

FARGO, N.D. — Gotcha Covered, a leader in custom window treatment consultation in the U.S. and Canada, has officially announced its first location in North Dakota with the opening of Gotcha Covered of Fargo. The newest location is owned and operated by DeAnn Von Rueden.

With an emphasis on end-to-end consultations, the new center provides the best in soft and hard window treatments to homeowners in FargoGrand Forks and the Detroit Lakes by offering a variety of blinds, draperies, smart solutions and much more.

“We are excited to be opening our first location in the state of North Dakota,” said Paul Linenberg, president of Gotcha Covered. “There are great opportunities for growth in Fargo, and we know that DeAnn (Von Rueden) is the person who can help us establish a footprint in the area. We have complete confidence that she will be a great ambassador of Gotcha Covered as well as an asset to the community.”

Von Rueden brings nearly 28 years of medical field experience to the Gotcha Covered family, starting out as a paramedic before transitioning to being a registered nurse in 2015.

After spending over two decades in the medical field, Von Rueden decided she wanted to pursue other interests.

“I was looking for more autonomy and flexibility in my career,” said Von Rueden. “I wanted to try something new and different from the medical field. I also wanted to build a business that my husband, Jeff, could transition to full time in the future.”

After researching potential opportunities, Von Rueden came across Gotcha Covered and realized it was the perfect opportunity for her to create the flexibility she desired. In addition, she now has the ability to help people in a different way.

“Owning my own business gives me the opportunity to directly help people and provide quality customer service while building solid business relationships in our community,” Von Rueden said. “I will have the opportunity to provide service in the Fargo and Grand Forks area in North Dakota and as far east as the Detroit Lakes on the Minnesota side.”

“The number of possibilities available to transition a living space into something completely new and different is endless, and that’s one of the things I love most about the window treatment business. The customers are always excited to have this service completed, and I look forward to seeing the finished project.”

Adding 40 new franchise locations in 2022, Gotcha Covered currently has over 155 total franchises across the U.S. and Canada. The franchise has been operating under the Gotcha Covered name since 2009.

To schedule an appointment with Gotcha Covered of Fargo, visit https://www.gotchacovered.com/fargo/.

About Gotcha Covered
Gotcha Covered is a leader in custom soft and hard window treatment consultation in the U.S. and Canada. Flying under their Gotcha Covered flag since 2009, they offer custom window treatments including blinds, draperies, shutters and much more. They offer end-to-end consultation with the customer’s specific needs and goals in mind. The company currently has over 155 total franchises across the U.S. and Canada.

14 11, 2023

Bryan Baldwin announced as new owner for Gotcha Covered of Edmond

2023-11-14T19:01:17-05:00November 14th, 2023|Tags: , , , |

Former Marine takes the reins of established window treatment consultation business

EDMOND, Okla. — Gotcha Covered, a leader in custom window treatment consultation in the U.S. and Canada, welcomes Bryan Baldwin to the franchise family. He is taking over as the owner of Gotcha Covered of Edmond. It’s currently the only location in Oklahoma.

Baldwin enters the franchising world after 25 years of working in human resources in corporate America.

“Twenty-five years of working in corporate America was all I could take,” said Baldwin, a Marine veteran. “Owning a Gotcha Covered meant independence and the ability to manage my own schedule. That played a big role in my decision to join the franchise. I wanted to avoid being gone for 12 hours a day. I pretty much missed the first half of my kids’ lives because I was always gone.”

Baldwin said he is excited to be taking over Gotcha Covered of Edmond because he likes selling products that improve customers’ homes.

“We aren’t repairing or dealing with problems,” Baldwin said. “It’s awesome to work with customers who want to make their homes nicer and have their trust in a top-quality company like Gotcha Covered.”

With an emphasis on end-to-end consultations, Gotcha Covered of Edmond provides the best in soft and hard window treatments to homeowners in the north metro area of Oklahoma City by offering a variety of blinds, draperies, smart solutions and much more.

“Gotcha Covered is nothing without its excellent franchise owners,” said Paul Linenberg, president of Gotcha Covered. “They are the ones interacting with customers daily and providing excellent customer experiences. We are confident Bryan (Baldwin) will do the same for the Edmond community. He has shown the work ethic and dedication it takes to be a successful Gotcha Covered owner, and we are excited to see the results he brings to the franchise.”

Adding 40 new franchise locations in 2022, Gotcha Covered currently has over 155 total franchises across the U.S. and Canada. The franchise has been operating under the Gotcha Covered name since 2009.

To schedule an appointment with Gotcha Covered of Edmond, visit https://www.gotchacovered.com/edmond/.

About Gotcha Covered
Gotcha Covered is a leader in custom soft and hard window treatment consultation in the U.S. and Canada. Flying under their Gotcha Covered flag since 2009, they offer custom window treatments including blinds, draperies, shutters and much more. They offer end-to-end consultation with the customer’s specific needs and goals in mind. The company currently has over 155 total franchises across the U.S. and Canada.

13 11, 2023

Military veteran opens new Gotcha Covered location in North St. Johns County

2023-11-13T19:50:25-05:00November 13th, 2023|Tags: , , , |

Clifford ObergHeike Porter continue expansion in Northeast Florida

ST. AUGUSTINE, Fla. — Gotcha Covered, a leader in custom window treatment consultation in the U.S. and Canada, has announced the opening of its North St. Johns County location. The new center is owned and operated by Clifford Oberg and Heike Porter.

With an emphasis on end-to-end consultations, Gotcha Covered of North St. Johns County provides the best in soft and hard window treatments to homeowners in the county by offering a variety of blinds, draperies, smart solutions and much more.

Clifford (Oberg) and Heike (Porter) have proven that they are a true asset to the Gotcha Covered family,” said Paul Linenberg, president of Gotcha Covered. “The North St. Johns community will soon find out the reasons why. We know Clifford and Heike will jump in the community right away and showcase the excellence that Gotcha Covered covets in all our franchisees.”

Oberg, a 21-year veteran in the U.S. Air Force, is no stranger to the franchise world. In 2014, he opened his first Gotcha Covered in Apollo Beach. In just under five years, he made it the third largest Gotcha Covered franchise. He is now venturing into his third territory.

Porter, who grew up in Germany, spent many years with the U.S. Army working as a civilian contractor. She has been in the U.S. for over 20 years and specializes in designs and colors.

“Being part of Gotcha Covered is more than just owning a small business. It means being part of a family,” said Oberg. “The constant support and friendly relationships we have developed mean everything to us. There is no better franchise than Gotcha Covered.”

Porter said that owning a Gotcha Covered helps build strong relationships in the community.

“What we love most about the window treatment business is developing strong relationships with our clients and putting smiles on their faces,” Porter said. “We are changing their homes and their lives through the use of proper window coverings.”

Adding 40 new franchise locations in 2022, Gotcha Covered currently has over 155 total franchises across the U.S. and Canada. The franchise has been operating under the Gotcha Covered name since 2009.

To schedule an appointment with Gotcha Covered of North St. Johns County, visit https://www.gotchacovered.com/st-johns-county/.

About Gotcha Covered
Gotcha Covered is a leader in custom soft and hard window treatment consultation in the U.S. and Canada. Flying under their Gotcha Covered flag since 2009, they offer custom window treatments including blinds, draperies, shutters and much more. They offer end-to-end consultation with the customer’s specific needs and goals in mind. The company currently has over 155 total franchises across the U.S. and Canada.

26 10, 2023

Gotcha Covered opens first location in Arkansas

2023-10-26T19:21:39-04:00October 26th, 2023|Tags: , , , |

Chris DeBartolo to lead new custom window treatments consultation business in Bentonville

BENTONVILLE, Ark. — Gotcha Covered, a leader in custom window treatment consultation in the U.S. and Canada, welcomes Chris DeBartolo to the franchise family. He is the owner and operator of Gotcha Covered of Bentonville, the first location in Arkansas.

With an emphasis on end-to-end consultations, Gotcha Covered of Bentonville will provide the best in soft and hard window treatments to homeowners in Northwest Arkansas by offering a variety of blinds, draperies, smart solutions and much more.

“We are excited to have our first location in the state of Arkansas,” said Paul Linenberg, president of Gotcha Covered. “This is an opportunity to show the homeowners in Northwest Arkansas the importance of having a window treatment partner they can turn to when they redecorate or renovate their homes. We are confident that Chris (DeBartolo) will be an excellent representative of the Gotcha Covered family.”

Prior to joining Gotcha Covered, DeBartolo spent 16 years in the medical field as an ophthalmic surgical scrub and LASIK technician. It was his desire to control his own success that encouraged him to join the franchise.

“I wanted the opportunity to control my own future, build a strong relationship with my community and live a more flexible lifestyle,” said DeBartolo. “I chose franchising because it provided an opportunity to buy into an existing business model that had a proven track record with an excellent support system.”

“What I love most about the window treatment business is the ability to meet with friends and neighbors to assist them in achieving their vision to elevate the look of their home. Gotcha Covered gives me an avenue to do that. I’m proud to be part of a quality recognized brand associated with exceptional customer service and a superb reputation.”

Adding 40 new franchise locations in 2022, Gotcha Covered currently has over 155 total franchises across the U.S. and Canada. The franchise has been operating under the Gotcha Covered name since 2009.

To schedule an appointment with Gotcha Covered of Bentonville, visit https://www.gotchacovered.com/bentonville/.

About Gotcha Covered
Gotcha Covered is a leader in custom soft and hard window treatment consultation in the U.S. and Canada. Flying under their Gotcha Covered flag since 2009, they offer custom window treatments including blinds, draperies, shutters and much more. They offer end-to-end consultation with the customer’s specific needs and goals in mind. The company currently has over 155 total franchises across the U.S. and Canada.

25 10, 2023

Gotcha Covered Brings Custom Window Treatments to West Hartford

2023-10-25T21:57:19-04:00October 25th, 2023|Tags: , , , |

Hailey Handzel joins leading custom window treatment’s franchise family

WEST HARTFORD, Conn. — Gotcha Covered, a leader in custom window treatment consultation in the U.S. and Canada, welcomes Hailey Handzel to the franchise family. She is the owner and operator of Gotcha Covered of West Hartford, the newest location in Connecticut.

With an emphasis on end-to-end consultations, Gotcha Covered of West Hartford will provide the best in soft and hard window treatments to homeowners in West Hartford, the Farmington Valley, Glastonbury and surrounding areas by offering a variety of blinds, draperies, smart solutions and much more.

A resident of the West Hartford area for 15 years, Handzel said it was her love of working with people one-on-one and helping people bring beauty into their spaces that inspired her to start her window treatment business.

“There’s something very special about getting to help someone solve a problem, and with Gotcha Covered, it means improving a client’s most treasured assets – their home and business,” said Handzel.

Having worked as a registered dietitian in Hartford, CT and Springfield, MA, Handzel is no stranger to building relationships with clients and working to improve their day-to-day lives.

“With Gotcha Covered, I get to work with people in a consultative manner. I learn about their goals and challenges, help craft their vision and manage each step to bring it all to life,” Handzel said. “Homes are personal. How a space is used, the feelings it invokes and the way it functions are unique to each person and each room. I genuinely love the opportunity to transform clients’ homes and workspaces making them more functional, comfortable and beautiful.”

“I had been in search of creative fulfillment in my work life and knew that building up a business of my own while creating something I could be proud of and put my personal touches on was exactly what I needed. I am excited to bring Gotcha Covered to West Hartford and the surrounding areas and help create beautiful spaces in my clients’ homes and businesses.”

Adding 40 new franchise locations in 2022, Gotcha Covered currently has over 155 total franchises across the U.S. and Canada. The franchise has been operating under the Gotcha Covered name since 2009.

“We wanted to expand our footprint in Connecticut, and we believed the Greater Hartford area presented the perfect opportunity for growth,” said Paul Linenberg, president of Gotcha Covered. “We are confident that Hailey (Handzel) will provide the West Hartford community and surrounding areas with a great customer experience that will make Gotcha Covered of West Hartford a tremendous asset to the community.”

To schedule an appointment with Gotcha Covered of West Hartford, visit https://www.gotchacovered.com/west-hartford/.

To speak to Hailey Handzel more about her vision, design style and business goals, contact Hailey at haileyhandzel@gotchacovered.com.

About Gotcha Covered
Gotcha Covered is a leader in custom soft and hard window treatment consultation in the U.S. and Canada. Flying under their Gotcha Covered flag since 2009, they offer custom window treatments including blinds, draperies, shutters and much more. They offer end-to-end consultation with the customer’s specific needs and goals in mind. The company currently has over 155 total franchises across the U.S. and Canada.

19 10, 2023

Gotcha Covered Named a Top 100 Most Innovative Franchise by Franchise Business Review

2023-10-19T15:50:57-04:00October 19th, 2023|Tags: , , , |

Independent research firm announces fifth honor of 2023 for the leading custom window treatment provider

DENVER Gotcha Covered, the leader in custom window treatment across the U.S. and Canada, continues to earn recognition from Franchise Business Review with placement on the independent research firm’s 2023 list of Most Innovative Franchises.

Gotcha Covered has also been named to Franchise Business Review’s lists of Top 200 Franchises, Top Low-Cost Franchises, Top Recession-Proof Franchises, and Top Franchise Cultures. Each list is based on extensive surveys of franchise owners, reflecting their continuing satisfaction with the company.

“We’re especially proud of this recognition, which directly reflects the success of Gotcha Covered franchise owners,” said Paul Linenberg, president of Gotcha Covered. “We have a relentless drive to support our owners with the industry’s most advanced franchise support systems, based on cutting-edge technology and the latest best practices. Our strategy is based on empowering franchise owners to thrive and deliver outstanding experiences to their customers and communities.”

With an emphasis on end-to-end consultations, Gotcha Covered provides homeowners and businesses with the best in soft and hard window treatments, including a variety of blinds, draperies, and smart solutions. Gotcha Covered is part of the Five Star Franchising platform of home service brands.

“Gotcha Covered and Five Star Franchising are committed to providing franchise owners with unique tools to help them grow their businesses,” said J. Andrew Mengason, chief growth officer for Five Star Franchising. “Investing in innovative strategies and solutions for owners distinguishes Five Star’s brands in today’s market. We understand that our franchise owners are the foundation of our success, so it’s essential for us to equip them with everything they need to elevate their performance and achieve their dreams.”

Franchise Business Review, a research firm that performs independent surveys of franchisee satisfaction, provides the only ratings of franchises based solely on actual franchisee satisfaction and performance. Franchise Business Review publishes annual rankings of the top franchises in its Guide to Today’s Top Franchises, as well as guides throughout the year ranking the top franchises in specific sectors.

To identify the companies on the list of this year’s Most Innovative Franchises, Franchise Business Review analyzed 18 months’ worth of data from nearly 38,000 franchisees representing more than 385 brands. Franchise owners were asked about their brand’s innovation and creativity as well as their trust in the franchisor, overall satisfaction with the brand, and likelihood to recommend it to others.

Gotcha Covered franchisees were surveyed on 33 benchmark questions about their experience and satisfaction regarding critical areas of their franchise systems, including leadership, training & support, operations, franchisor/franchisee relations, and financial opportunity.

“For prospective franchisees, understanding which brands are the most innovative can help you make a confident and smart investment,” said Michelle Rowan, president & COO of Franchise Business Review. “Each of the companies on our list of the Most Innovative Franchises has developed and implemented products, processes, or services that enable and sustain growth and long-term relevancy. We are proud to recognize the franchises that prioritize and value innovation to support their franchisees’ success and the long-term resiliency of the brand.”

Visit FranchiseBusinessReview.com to see the full list of the 2023 Most Innovative Franchises.

For more information on franchising with Gotcha Covered, visit gotchacoveredfranchising.com.

For more information about Five Star Franchising, visit http://fivestarfranchising.com/.

About Gotcha Covered
Gotcha Covered is the premier provider of custom interior window treatments in North America, offering solutions including blinds, draperies, shutters, smart systems and much more. The company provides end-to-end consultation inspired by customer’s needs and goals, and proudly celebrates 99% positive customer reviews. Franchising since 2009 and acquired by Five Star Franchising in 2021, Gotcha Covered is quickly growing across North America with more than 150 franchise locations. For more information, visit gotchacovered.com. To learn about franchising with Gotcha Covered, visit gotchacoveredfranchising.com.

About Five Star Franchising
Five Star Franchising is an innovative, growing platform of seven home service brands with more than 800 franchises collectively, across North America. The company empowers franchise partners’ success with industry-leading tools and support while maximizing profitable growth for their franchise owners. Five Star Franchising’s brands include Five Star Bath Solutions, Gotcha Covered, Bio-One, 1-800-Packouts, 1-800-Textiles, and Mosquito Shield as well as ProNexis, a leader in growth and customer experience solutions for home services franchises. Five Star’s commitment to its core values — Driven, Real, Innovative, Vital, and Enthusiastic (DRIVE) — ensures its brands are top performers in technology, marketing, operations, local market success, and people. For more information, visit fivestarfranchising.com.

About Franchise Business Review
Franchise Business Review (FBR) is a leading market research firm serving the franchise sector. FBR measures the satisfaction and engagement of franchisees and franchise employees and publishes various guides and reports for entrepreneurs considering an investment in a franchise business. Since 2005, FBR has surveyed hundreds of thousands of franchise owners and over 1,200 leading franchise companies. FBR publishes free and unbiased franchisee satisfaction research reports throughout the year online at http://www.FranchiseBusinessReview.com. To read our publications, visit https://franchisebusinessreview.com/page/digital-guides/.