101 Mobility

WILMINGTON, N.C. — 101 Mobility a leader in Mobility and Accessibility products, is thrilled to announce the appointment of Joe Harrison as the new Vice President of Operations. Joe is a recognized executive with an impressive history of elevating operational standards, steering high-growth endeavors, and leading teams towards achieving their best performance.

“We are very pleased to have Joe on the team.  He has a proven record of helping franchise owners grow profitable sales by providing them the needed support, resources, and tools,” says President Joe Loch. 

Prior to joining 101 Mobility, Joe delivered significant accomplishments at uBreakiFix, where he served as the Vice President of Operations and Strategic Initiatives. While there, he managed operations for a vast network of 150 franchise owners, encompassing 450 stores and 600 vans across the US and Canada. Under his stewardship, the company witnessed a surge in warranty subscription rates, a more efficient onboarding process, and enhanced franchise margins.

His extensive tenure at Asurion, the parent company of uBreakiFix, is also commendable. With 14 years under his belt, Joe held pivotal roles in Continuous Improvement, Call Center Operations, and Retail Operations, manifesting positive changes at every turn.

The experienced franchising executive brings a growth-oriented mindset to the nation’s leader in accessibility sales, service and installation.

WILMINGTON, N.C. — 101 Mobility, the leading national provider of mobility and accessibility solutions, announced today that Joseph Loch has joined as President. Mr. Loch is a seasoned franchise executive with experience at Hickory Farms, United Franchise Group and Jovie. Mark Baker is no longer with the company.

“I am thrilled that Joe has joined us as President of 101 Mobility,” said Steven Dawson, CEO of Mobility Holdings, parent of 101 Mobility. “Joe has an outstanding track record of working closely with franchisees and rapidly growing and developing franchise networks.”

Prior to joining 101 Mobility, Loch served as President of Jovie, a professional childcare services franchise network with 260 international locations. During his tenure at Jovie, Loch increased US brand sales by 46% and national account revenue by 67%. He also served seven years with Hickory Farms in senior franchise and operations roles supporting and managing 800 retail locations in North America.

Loch’s extensive experience as a franchising executive combines a growth-oriented mindset with leadership in business development, supply chain integration and streamlining corporate operations. He boasts a track record of sales growth, expanded market coverage, increased product quality, and improved profit margins.

“I am really excited about joining the 101 Mobility team. It’s an impressive network that serves the important aging-in-place community. I look forward to working with the corporate team and franchisees to serve more customers in more markets and grow profitable sales,” said Loch.

Seasoned executive with over 20 Years of franchise leadership experience

WILMINGTON, N.C. — 101 Mobility, the leading national provider of mobility and accessibility solutions, announced today that Mark Baker has joined as President. Mr. Baker brings over 20 years of franchise leadership experience, having worked at Remax International, Inc. and Clockwork Home Services. Mark is succeeding Dave Pazgan, who has led 101 Mobility and served as President since 2008.

“I am thrilled to have someone of Mark’s caliber take over leadership of 101 Mobility,” said Pazgan.  “Mark has a long and established track record of leading and developing franchise businesses, and I am very confident he is the right individual to take the 101 Mobility system to another level of success.”

Prior to his career in franchising, Baker served on active duty in the U.S. Army and recently retired from the U.S. Army Reserve, at the rank of Lieutenant Colonel. “After two decades in the franchising industry and a similar amount of time in the military, I’m confident in my ability to work with and lead a great team,” says Baker. “I’m so proud to be a part of 101 Mobility, helping Americans of all ages, including many who are veterans.”