Paul Davis Restoration has built an industry legacy that spans nearly 55 years. Chief Operating Officer Mike Hopkins Sr. talks about the company’s history – and how the brand continues its success through franchising. By Rochelle Miller
Paul Davis Restoration has built an industry legacy that spans nearly 55 years. Chief Operating Officer Mike Hopkins Sr. talks about the company’s history – and how the brand continues its success through franchising.
What sets Paul Davis apart from the competition in the restoration sector?
Our mission is to provide opportunities for great people to deliver best-in-class results. This mission is realized by a network that grows businesses larger than anyone else in our space. The average Paul Davis Restoration location produces nearly four times that of competitors in our industry! These are large, profitable organizations led by strong, values-based leaders. This does not happen by accident and is the result of powerful systems.
Is prior experience in the restoration business required?
Not at all. We have been training great people from all industries in how to execute our proven systems for over five decades. We see men and women with backgrounds in finance, technology, engineering, operations, marketing, the armed services, and more. Many of our most successful franchisees came in from outside of construction or restoration, but they had a proven track record of building teams and obtaining results by leading others. As a matter of fact, our Rookie Franchisee of the Year last year previously was a state-champion high school football coach! We teach our owners the technical side of the industry. At Paul Davis, we surround ourselves with “A-Players.” We define an “A-Player” as one who has a winning spirit to serve others, a history of great results, and values that are congruent with our brand.
What personal qualities and characteristics make a great Paul Davis franchise owner?
This is a business built on helping people in their time of need. This drives our franchisees to use their leadership skills, background, and experience to make a positive impact in the lives of others. Our franchise owners are highly competitive and enjoy collaboration, and they are also willing to follow a proven process. Our best candidates love to see others win and, therefore, desire to become the employer of choice in their community. This is a gratifying industry and our franchisees create fun environments that celebrate wins and constant improvement.
What training and support do you provide to new franchisees?
This is one of the most exciting things about being part of Paul Davis Restoration. We have been around long enough to have proven systems that are constantly improving through study, collaboration, and industry-wide involvement. This allows us to work on high-level issues that our franchisees face, and we focus energy and resources on support and training, both in person and online. We have the best trainers in the industry and offer our own Paul Davis University online. We have a world-class launch program and stellar coaching teams to support our franchisees at every phase of the ownership.
Why is now a great time to open a new Paul Davis franchise?
Due to the nature of what we do normally, we are built to assertively lead in the “new normal” post-COVID-19 era. We have always known that our industry was resistant to the normal ups and downs of the economy. After helping people in a pandemic, we also have proven that we are pandemic-resistant and we operate as an essential service.
For more information about franchising opportunities with Paul Davis Restoration, visit pauldavisbusiness.com or call 1-800-722-5066.
– Rochelle Miller