As part of a small family-owned and operated business, John and Sierra Phelps bring a personal touch and a strong sense of responsibility to their Zerorez® location in the Treasure Coast area of Florida. By Shelby Green
FAMILY AFFAIR
As part of a small family-owned and operated business, John and Sierra Phelps bring a personal touch and a strong sense of responsibility to their Zerorez® location in the Treasure Coast area of Florida.
Although the couple recently celebrated their first year in business, they were no strangers to the cleaning brand prior to investing in it. In 2015, John’s brother, Steven, launched Zerorez Kansas City. John was one of the first employees hired, working there for over eight years and serving as a technician lead, technical manager and call center manager.
“We chose to become Zerorez franchisees because it was a natural fit for us. John’s extensive experience over the last eight years with Zerorez, through various roles, made the decision straightforward,” Sierra explained. “We wanted to build something that we could call ours, growing our family back in the Sunshine State. Becoming franchisees allowed us to leverage John’s familiarity with the brand and create a business that aligned with our personal values and goals.”
Family is at the heart of Zerorez Treasure Coast, with John and Sierra involved in every aspect of operations. The close-knit family dynamic empowers a seamless customer experience that ensures every client receives top-notch service and unmatched quality and care.
“Our favorite part about being franchisees for Zerorez is the satisfaction of building our own franchise in our area,” said Sierra. “Being familiar with the brand made the transition smooth, and being our own bosses has been incredibly rewarding. Additionally, representing Zerorez in customers’ homes and seeing the direct impact of our work adds a new level of fulfillment to being a franchise owner.”
After experiencing tremendous success in their first year of business, Sierra and John have begun planning for an exciting 2025. They look to expand their team and services to provide even more comprehensive solutions.
“Balancing the success of our business with raising our daughter adds a personal layer of fulfillment,” Sierra said. “The opportunity to innovate, adapt and make a positive impact while providing a stable and prosperous future for our family drives our enthusiasm and optimism for what lies ahead.”
Shelby Green