Pet Supplies Plus

Best Prices. Best Selection. Best Service. Guaranteed at New Pet Supplies Plus Altamonte Springs

ALTOMONTE SPRINGS, Fla. — Pet Supplies Plus opened a new location on February 26 at 990 N State Road 434 in Altamonte Springs to offer pet parents a hassle-free shopping experience with a wide selection of pet products at the best price guaranteed. Known for its friendly staff and helpful customer service, Pet Supplies Plus helps local pet parents save money and celebrate the fun of pet ownership, offering a wide array of natural pet foods and products for cats, dogs, reptiles, birds, fish, and small animals, along with amenities such as a full-service grooming salon, self-pet wash stations, a knowledgeable pet care team, and carry-out service, where team members carry heavy items to neighbors’ cars. Whether shopping in-store or online, choosing local is easy at Pet Supplies Plus in Altamonte Springs.

Pet Supplies Plus focuses on providing a unique in-store experience for all of its new “neighbors” (the term Pet Supplies Plus uses for customer). The new store is owned by local entrepreneurs, Danielle and Mike Kerner, whose journey to Pet Supplies Plus began long before they packed up their life in Pennsylvania and traded snow for sunshine. The couple were loyal shoppers of their local Pet Supplies Plus store back home, where the brand’s welcoming team and strong commitment to local animal shelters left a lasting impression.

Danielle spent the past 16 years as a cyber school teacher while also volunteering with animal shelters, and Mike owns a manufacturing firm—two very different careers united by a shared love for animals and an entrepreneurial spark. Now settled in North Orlando, the Kerners are excited to bring neighborhood-style service, high-quality pet products, and deep community partnerships to a region filled with passionate pet owners and rescue groups.

“Pet Supplies Plus has always felt like home to us,” said Danielle Kerner, co-owner of Pet Supplies Plus Altamonte Springs. “When we moved to Florida, we knew we wanted to build something rooted in our love for animals and the community. Opening this store gives us the chance to support the rescues we care so deeply about and become a trusted resource for our new neighbors.”

Their store will support several local organizations—including Candy’s Cats, Husky Haven, Golden Retriever Rescue of Mid-Florida, Better Life Pet Rescue, Pet Alliance, and Seminole Parrot Rescue—reinforcing their belief that a pet store should give back as much as it provides.

To welcome the community to the new Pet Supplies Plus location, the Kerners will host a weekend-long grand opening event featuring a $10 reward for any $30 purchase, special prize giveaways, huge discounts, and more. The free Pet Supplies Plus Rewards program allows members to receive regular coupons on products they frequently purchase, monthly specials, members only sales, and other personalized offers.

Beginning on Saturday, March 28 and continuing through Sunday, March 29, grand opening festivities at the new Pet Supplies Plus will include:

• Saturday, March 28 – Sunday, March 29 – Pet Supplies Plus will have free pet washes, a prize wheel, and a scavenger hunt with more prizes. There will be 40% off tropical fish and aquatic plans with a chance to win 1 of 3 reptile habitat packs ($25 value). Rewards members earn a $10 reward (2,000 points) with any purchase of $30 or more.
• Saturday, March 28 – Free mystery scratch cards will be given to neighbors throughout the day with up to a $10 value (doors open at 9 a.m.). There will also be a pet photographer on-site from 12 p.m. to 4 p.m., and additional prizes & games all day long.
• Sunday, March 29 – First 100 people will receive one free small bag of dog or cat food (doors open 10 a.m.). Neighbors can also enjoy an on-site caricature artist from 11 a.m. to 4 p.m., and additional prizes & games all day long.

By signing up via text, you agree to receive recurring automated promotional and personalized marketing text messages (e.g. cart reminders) from Pet Supplies Plus at the cell number used when signing up. Consent is not a condition of any purchase. Reply HELP for help and STOP to cancel. Msg frequency varies. Msg & data rates may apply. View Terms & Privacy: https://www.petsuppliesplus.com/sms-terms-and-conditions.

Neighbors can text “GRAND” to 72629 to receive 10% off their first purchase.

In addition, neighbors will have an opportunity to win either a $250, $100, or $50 gift card and receive a coupon. For more information and to enter, text “altamonte” to 34653, or visit qkly.co/psp/altamontegiveaway.

At Pet Supplies Plus, neighbors are encouraged to bring their leashed pets in-store, where knowledgeable and caring team members are on-site to answer any questions, or offer tips. The experienced in-store team is extensively trained in the areas of natural and holistic foods and can answer a broad range of questions about dogs, cats, birds, reptiles and fish.

Pet Supplies Plus Altamonte Springs offers one-hour curbside pickup and free same day delivery on all online orders. The store will be open Monday through Saturday, from 9 a.m. – 9 p.m. and Sunday, 10 a.m. – 6 p.m. Neighbors can connect with the new store on Facebook and Instagram to stay up to date on events and promotions. To contact Pet Supplies Plus of Altamonte, call (407) 255-7616, or visit www.petsuppliesplus.com.

National Pet Retailer Earns Top Recognition in 20th Annual Stevie Awards for Sales & Customer Service

LIVONIA, Mich. — Pet Supplies Plus, the nation’s largest pet retail franchise, has won a Bronze Stevie^® Award for customer service success – further reinforcing the brand’s commitment to delivering personalized, neighbor-first service in communities across the country.

This recognition reflects Pet Supplies Plus’s sustained commitment to delivering personalized, expert-driven service across more than 725 locally owned and corporate stores nationwide. For the third consecutive year, the brand earned a spot on Forbes’ 2026 Best Customer Service list, securing the No. 1 ranking in the pet care category and outperforming major national competitors.

“Customer service is at the core of who Pet Supplies Plus is,” said Chris Rowland, CEO, Pet Supplies Plus and Wag N’ Wash. “We’re here to make pet ownership simpler, more enjoyable, and more connected to the community around you – and this award is a testament to the thousands of team members across our system who show up for their neighbors every single day.”

The brand’s ongoing investment in team member training equips store neighbors with deep expertise in pet nutrition, wellness, and behavior, empowering them to offer tailored guidance that builds lasting customer relationships — a level of service that online retailers cannot replicate. Community impact is equally significant. Through ongoing partnerships with local rescues and shelters, Pet Supplies Plus and sister brand Wag N’ Wash have continued to drive meaningful impact in 2026, building on more than 19,300 successful adoptions and advancing their collective commitment to connecting pets with loving homes nationwide.

The Stevie Awards for Sales & Customer Service are the world’s top honors for customer service, contact center, business development and sales professionals. The Stevie Awards organizes nine of the world’s leading business awards programs, also including the prestigious American Business Awards^® and International Business Awards^®.

Winners will be celebrated during a gala event attended by more than 300 professionals from around the world at the Marriott Marquis Hotel in New York City on March 5.

More than 2,100 nominations from organizations of all sizes and in virtually every industry, in 41 nations and territories, were considered in this year’s competition. Winners were determined by the average scores of 150 professionals worldwide on eight specialized judging committees.

Entries were considered in more than 100 categories for customer service and contact center achievements, including Contact Center of the Year, Award for Innovation in Customer Service, and Customer Service Department of the Year; more than 70 categories for sales and business development achievements, ranging from Senior Sales Executive of the Year to Sales Training or Business Development Executive of the Year to Sales Department of the Year; more than 20 categories for AI in sales and customer service including Customer Service AI Trainer or Specialist of the Year, AI & Tech-Focused Customer Service Team of the Year, Best Use of AI Integration in Contact Centers, and Sales AI Trainer or Specialist of the Year; and categories to recognize new products, services, and solution providers.

Stevie Awards President Maggie Miller said, “The remarkable scores achieved by this year’s Stevie Awards for Sales & Customer Service winners reflect the extraordinary levels of excellence, innovation, and customer impact they deliver. We proudly join the judges in congratulating and celebrating these outstanding organizations and professionals on their achievements.”

Details about the Stevie Awards for Sales & Customer Service and the list of Stevie winners in all categories are available at http://sales.stevieawards.com/.

• Pet Retail Brands Complete Separation from the Franchise Group, Inc.; Secures Inaugural Securitization Transaction
• Reorganization Enables Further Focus on Franchisee Support and Customer Satisfaction

LIVONIA, Mich. — In a strategic move to double-down on its mission and brand growth, Pet Supplies Plus and Wag N’ Wash have reorganized to separate from the Franchise Group, Inc. Effective immediately, this transition further provides the franchise brands the autonomy to operate as an independent corporate entity.

What You Need to Know:

• While the Franchise Group was not involved in the business operations of Pet Supplies Plus or Wag N’ Wash, the reorganization formally separates the brands as their own entity.
• Both franchise brands have an independent board and ownership.
• There is no operational impact on the franchise or corporate locations.
• This transition was completed through an inaugural securitization financing. The low fixed-rate debt will reduce the entity’s overall interest expense.

“Even though we were already operating as an independent business, this decision allows us to formally chart our own course,” said Chris Rowland, CEO of Pet Supplies Plus and Wag N’ Wash. “The separation empowers us to accelerate our franchise development goals, simplify our operational structure, and ensure we are all working toward a shared goal.”

Looking ahead, Pet Supplies Pus and Wag N’ Wash will continue to prioritize business growth, franchisee success and profitability, and most importantly, deliver the best products and experience to neighbors so they can continue to care for their pets.

“We are pleased to close our first whole-business securitization transaction – this facility is the ideal debt structure for our franchised business, and helps set us up for continued growth in the future,” added Dan McNamara, CFO of Pet Supplies Plus and Wag N’ Wash.

Guggenheim Securities, LLC acted as sole structuring advisor and sole placement agent in connection with the financing, and Paul, Weiss, Rifkind, Wharton & Garrison LLP served as the Company’s legal advisor.

Both Pet Supplies Plus and Wag N’ Wash are actively seeking single and multi-unit owners to join their growing families. To learn more about the Pet Supplies Plus franchise opportunity, visit petsuppliesplusfranchising.com. To learn more about the Wag N’ Wash franchise opportunity, visit wagnwashfranchising.com.

• Pet Retail Franchise Elevates Technology Stack to Improve Shopping Experience
• New Gift Card Offerings Provide More Flexible and Convenient Purchasing Options
• The Brand Doubles Down on Commitment to Customer Service with App Launch + Expanded Gift Card Program

LIVONIA, Mich. —  Pet Supplies Plus, the largest and most trusted pet retail franchise in the U.S., has rolled out it’s first-ever mobile app and expanded gift card services designed to deliver a faster, easier, and more intuitive shopping experience for pet parents nationwide.

Developed to meet the evolving needs of today’s mobile-first consumer, the app gives neighbors the ability to shop, schedule grooming appointments, and redeem rewards directly from their mobile device. With the majority of Pet Supplies Plus neighbors accessing the brand through a mobile device, the improved technology underscores the company’s ongoing commitment to making pet ownership easier and more enjoyable.

The new mobile app offers several advantages:

• Biometric Login: Simplifies the login process, eliminating the need to remember passwords.
• User-Friendly Interface: Offers a more streamlined experience compared to using a mobile browser.
• Push Notifications: Provides real-time updates on order statuses and other important information.
• Rewards Access: Allows neighbors to convert their rewards points into coupons in real-time for quick access at the register.

“We wanted to give our neighbors an even more convenient way to shop Pet Supplies Plus right at their fingertips,” said Chris Rowland, CEO of Pet Supplies Plus and Wag N’ Wash. “The app mirrors the full capabilities of our website in a more user-friendly format, giving neighbors more time to enjoy what matters most: their pets. Even when they interact with our brand online, neighbors will be pleased to know they are supporting a locally owned and operated business.”

Alongside the app, Pet Supplies Plus has expanded its gift card services, giving neighbors more flexible ways to shop and share the convenience of Pet Supplies Plus throughout the year. As of November 20, gift cards can be purchased online and delivered electronically or shipped directly to a home, and they can now also be used for online purchases. Available in more than one thousand Kroger and Kroger-affiliate locations, the gift cards will continue to expand to additional retailers in the coming year.

“Our neighbors have been asking for an enhanced gift card option, and we wanted to deliver,” said Nick Russo, Chief Development Officer of Pet Supplies Plus and Wag N’ Wash. “We’re committed to serving our neighbors in the best way possible, and these updates to our gift card program and mobile app are just the beginning.”

Offering neighbors everything they need to care for their beloved pets continues to be a top priority for Pet Supplies Plus. This commitment has not gone unnoticed as Pet Supplies Plus recently ranked on Forbes 2026 Best Customer Service List, leading the category of pet retail.

The new app is now available for download on the Apple App Store for iOS devices and the Google Play Store for Android devices. Learn more and purchase gift cards at petsuppliesplus.com/gift-cards.

• Pet Retail Franchises Reach Milestone Achievement with In-Store Recycling Program
• Ongoing Initiative Diverts 50 Tons of Packaging from Landfills and Incinerators Since Inception
• Committed to Sustainability, More than 3.2M Units Have Been Collected for Recycling Over the Last Two Years 

LIVONIA, Mich. — In the second year of a nationwide sustainability initiative, Pet Supplies Plus and Wag N’ Wash have collectively recycled more than 100,000 pounds of pet food, treat, and litter packaging, surpassing their goal of recycling 50 tons of items by the program’s two-year anniversary.

This achievement is part of an annual partnership with TerraCycle®, an international recycling company, aimed at keeping pet packaging waste out of landfills and giving used materials a new life. Together, the brands demonstrate a shared commitment to advancing solutions for hard-to-recycle materials.

Since its launch in October 2023, the Pet Supplies Plus and Wag N’ Wash Free Recycling Program has become a regular part of many neighbors’ shopping routines. The program allows shoppers to bring in empty bags from any brand of pet food, treats or litter, as well as delivery bags from online orders, and drop them in collection bins located inside participating stores. From there, TerraCycle cleans, shreds and processes the packaging into raw materials used to create new products.

Impact of The Program

• Since the program’s launch, more than 50 tons of packaging have been diverted from landfills.
• Collectively, Pet Supplies Plus and Wag N’ Wash collected over 3.2 million units of packaging since the initiative’s inception two years ago.
• Most pet food packaging is made from non-recyclable or hard-to-recycle materials, resulting in more than 90% being thrown away and ending up in landfills or oceans.
• The program offers pet parents a free, convenient way to recycle, helping reduce waste while supporting a circular economy.

“Our neighbors have shown us that they want easy, practical ways to make a difference,” said Chris Rowland, CEO of Pet Supplies Plus and Wag N’ Wash. “When we launched this program with TerraCycle two years ago, our hope was to make recycling part of the everyday shopping experience. Seeing more than 50 tons of packaging being given a new life shows the real power of small actions adding up, and we’re only getting started.”

Pet Supplies Plus and Wag N’ Wash were the first pet retailers in the U.S. to partner with TerraCycle, setting a new standard for sustainability in the pet industry. The initiative reflects both brands’ commitment to environmental responsibility and their mission to serve as trusted community partners.

“This program proves that industry change happens when companies and customers work together,” said Tom Szaky, founder and CEO of TerraCycle. “By making recycling simple and accessible, Pet Supplies Plus and Wag N’ Wash have built a model that other industries can learn from. Every bag collected is one less piece of waste in our oceans or landfills, and that’s an achievement worth celebrating.”

Pet parents can learn more about which products can be recycled and find participating locations by visiting Pet Supplies Plus and Wag N’ Wash websites.

Leading Pet Retailers Sets Sights on Helping 20,000 Dogs and Cats Find Forever Homes While Promoting Value of Pet Adoptions

LIVONIA, Mich. — Committed to helping 20,000 pets find their forever homes in 2025, Pet Supplies Plus and Wag N’ Wash are on their way to reaching that goal with 19,303 successful adoptions year-to-date. Having surpassed the 2024 goal of supporting 15,000 adoptions through a nationwide initiative, the brands have built on this commitment to animal welfare by partnering with local rescues and hosting in-store adoption events. Pet Supplies Plus and Wag N’ Wash continue to address the critical need of finding loving homes for shelter animals.

With approximately 2.8 million dogs and cats entering animal shelters in the first half of 2025, Pet Supplies Plus and Wag N’ Wash are creating meaningful connections to help pets find the caring families they deserve. Whether they were a stray or born into a shelter, the initiative is driven by the belief that every pet deserves a second chance. The increased awareness and continued education aim to make adoptions more accessible and visible in communities across the country.

“We are proud of the progress we’ve made toward our 2025 goal, but the work is far from done,” said Chris Rowland, CEO of Pet Supplies Plus and Wag N’ Wash. “Each adoption is another life changed for the better – not just for the pet, but for the family they’re joining. We encourage everyone to consider adoption and experience the joy a furry friend can bring into your life.”

As Pet Supplies Plus and Wag N’ Wash look toward the rest of 2025, they remain committed to building awareness and providing essential education, sourced by the Shelter Animals Count National Database, on the value and need for adoptions:

• It’s estimated that 2.8 million dogs and cats have entered U.S. shelters or rescues in the first half of 2025.
• About 366,000 shelter animals had a non-live outcome (euthanasia, lost and died in care, etc.) between January and June 2025.
• Dog and cat adoptions have slightly decreased in the first half of the year, compared to 2024.
• Fewer adult and senior dogs are being adopted, but the adoption rate for juvenile dogs is rising. The length of stay for dogs of all sizes increased in 2024.

In support of its ongoing commitment to supporting pet adoptions, Pet Supplies Plus has launched an inaugural Shelter Shoutout Series. Each installment shines a light on the dedicated work of local rescue shelters, Pet Supplies Plus store teams, and regional community members across the country. The series amplifies awareness for adoption while delivering food donations in partnership with Hill’s Science Diet and celebrates the unsung heroes who are making a difference for animals in need. So far, the bi-monthly effort has taken place in Western Michigan, Chicago, Illinois and Jacksonville, Florida. Upcoming Shelter Shoutout Series locations include Austin, Texas and Charleston, South Carolina.

As part of its identity and mission, Pet Supplies Plus and Wag N’ Wash foster a culture of compassion for the well-being of all animals. With the combined store count growing at a rapid rate, the pet retail brands plan to make a significant impact on the lives of thousands of pets through this initiative.

Pet Supplies Plus has everything you need for your furry, scaly and feathery friends and offers a wide selection of natural and made-in-the-USA products. Pet Supplies Plus team members get to know their neighbors and pets by name at every store. Full-service grooming, self-serve pet wash stations and fresh bakery treats are also available in-store at many locations. To help keep your pets happy and healthy, neighbors can also fill pet prescriptions online and receive home delivery for quality medications and specialty diets. Whether shopping in-store or online, choosing local is easy. For more information, visit www.petsuppliesplus.com.

Each Wag N’ Wash location offers both a self-serve pet wash station and full-service grooming salon. In the self-serve pet wash area, neighbors are met with a self-wash attendant who provides aprons, towels, dry brushes, wet scrub brushes, shampoo, conditioner, and cologne spray. In the full-service grooming salon, neighbors work with our top-tier, professional groomers to provide full-service grooming, including nail trims, ear cleanings, and more. With services being a primary part of the business, each Wag N’ Wash also offers a variety of dog and cat products such as supplements, pet food, collars and leashes, toys, supplies and other unique goods. For more information, visit www.wagnwash.com.

National Pet Retailer Sends $5,000 Worth of Resources to Help Local Shelters and Displaced Animals

LIVONIA, Mich. — In response to the recent flooding across Texas, Pet Supplies Plus, the largest and most trusted pet retail franchise in the United States, has partnered with Best Friends Animal Society to deliver much-needed supplies to support local animal shelters and the pets in their care.

Hill Country Humane Society, a local no-kill Texas animal shelter taking in pets displaced by recent flooding, is the recipient of this donation. Pet Supplies Plus is providing essential items requested by the shelter, with distribution support from leading national animal welfare organization, Best Friends Animal Society. The donation includes crates, leashes, harnesses, collars, cat litter, and flea and tick prevention, worth an approximate value of $5,000.

“At Pet Supplies Plus, supporting both our two and four-legged neighbors has always been at the heart of what we do,” said Chris Rowland, CEO of Pet Supplies Plus. “We’re proud to stand alongside Best Friends Animal Society to provide relief to local shelters like Hill Country Humane Society. Our goal is to ensure these pets receive the care, comfort, and stability they deserve during such a challenging time.”

Best Friends Animal Society, a longtime partner of Pet Supplies Plus, runs lifesaving facilities and programs nationwide in partnership with more than 5,000 shelters and rescue organizations. Best Friends has been providing relief to communities impacted by the Texas floods by helping fund emergency supplies and transporting dogs and cats already in local shelters to shelters in other regions to make room for displaced pets.

“Severe weather emergencies like the recent devastating floods in Texas impact entire communities, including the pets who depend on their people for safety and care,” said Julie Castle, CEO of Best Friends Animal Society. “We are so grateful to Pet Supplies Plus for their ongoing support in both good times and in challenging times. These supplies will provide much-needed relief to Hill Country Humane Society and the community as they navigate the coming weeks and months.”

To learn more about relief efforts in your area, visit the Pet Supplies Plus website to find your local store.

Pet Supplies Plus has everything you need for your furry, scaly and feathery friends and offers a wide selection of natural and made-in-the-USA products. Pet Supplies Plus team members get to know their neighbors and pets by name at every store. Full-service grooming, self-serve pet wash stations and fresh bakery treats are also available in-store at many locations. To help keep your pets happy and healthy, neighbors can also fill pet prescriptions online and receive home delivery for quality medications and specialty diets. Whether shopping in-store or online, choosing local is easy. For more information, visit www.petsuppliesplus.com.

• Pet Retail Brands Capitalize on Momentum as Pet and Franchise Industries Surge in 2025
• CEO Chris Rowland Appointed to the Board of Franchise Group, Inc. to Support Continuous Success
• The Franchise Brands Further Position as Industry Leaders with Strong Growth and Positive Cash Flow

LIVONIA, Mich. — With the franchise industry expected to generate $936.4 billion in economic output this year, pet retail franchise leaders Pet Supplies Plus and Wag N’ Wash are capitalizing on the record-setting momentum with double-digit growth through the first half of 2025. The two brands have secured 15 new franchise agreements so far and are on track to open more than 25 stores in 2025, with a goal of selling 35 locations by year’s end.

The success of Pet Supplies Plus continues to earn national recognition. So far this year, the brand was ranked the #1 Pet Franchise in Entrepreneur‘s Franchise 500® for the 11^th consecutive year, claimed the top spot in the publication’s “Best of the Best” list, and secured #9 on its “Top Brands for Multi-Unit Owners” ranking. Additionally, Pet Supplies Plus was named to Forbes‘ prestigious “Best Customer Service” list for the second year in a row, outranking competitors and reinforcing its commitment to exceptional service.

“The first half of 2025 has been incredibly successful and speaks to the strength of both Pet Supplies Plus and Wag N’ Wash,” said Nick Russo, Chief Development Officer of Pet Supplies Plus and Wag N’ Wash. “Our rapid franchise growth and national recognition as top brands – not just in pet retail, but across franchising – demonstrate the power of our systems and our core mission of making pet services affordable and accessible. As interest in pet retail franchising continues to grow, both brands are well-positioned for an even stronger second half of the year.”

The pet industry is thriving alongside franchising in 2025. Over 94 million U.S. households now own at least one pet, up from 82 million in 2023. Despite ongoing economic uncertainty and high inflation, 77% of U.S. pet owners say the economy has not affected their pet ownership, emphasizing a continued commitment to keeping pets healthy, safe, and comfortable. As consumer spending in the pet category rises year over year, both Pet Supplies Plus and Wag N’ Wash present strong opportunities for growth-minded franchisees.

In a notable development that underscores Pet Supplies Plus and Wag N’ Wash’s influence within the larger retail space, Pet Supplies Plus CEO Chris Rowland was recently appointed to the board of Fusion Parent, LLC which is the successor parent to Franchise Group, Inc. His leadership and perspective will help shape the strategic direction of the organization and support their long-term growth.

“Our team continues to build on a legacy of trust and consistency that resonates with both franchisees and pet parents,” shared Rowland. “Looking ahead, we are more energized than ever. Our focus remains on strategic expansion, strong franchisee support, and maintaining the neighbor-first experience that truly sets us apart in a competitive market.”

Both Pet Supplies Plus and Wag N’ Wash are actively seeking single and multi-unit owners to join their growing families. To learn more about the Pet Supplies Plus franchise opportunity, visit petsuppliesplusfranchising.com. To learn more about the Wag N’ Wash franchise opportunity, visit wagnwashfranchising.com.

With This Donation, The Nation’s Largest Pet Retail Franchise Continues Its Support for Pet Lifesaving Programs

LIVONIA, Mich. — As part of its ongoing commitment to support animal welfare programs, Pet Supplies Plus has donated $21,198.49 to Best Friends Animal Society through the sales of select toys in 2024. This marks the fifth consecutive year that the nation’s largest pet retail franchise has partnered with Best Friends to help achieve the organization’s goal of making the entire country no-kill. According to Best Friends, as of April 2025 nearly two out of three U.S. shelters are now no-kill.

Best Friends Animal Society received 10% of proceeds from the sale of bunny, dog, horse, and pig holiday plush toys at Pet Supplies Plus, along with other select toys sold throughout the year. With each purchase, neighbors were supporting the Best Friends’ mission, resulting in a donation of over $21,000 to help animals across the country.

“With so many cats and dogs in need of loving families, our neighbors stepped up in a huge way to support Best Friends Animal Society,” said Chris Rowland, CEO of Pet Supplies Plus. “We’re honored to continue our partnership with this incredible organization for another year and contribute to their mission to help save the lives of homeless pets. While we’re proud of this contribution, we know there’s still much work to be done to create a future where no pet is left without a loving home.”

Best Friends Animal Society, a longtime partner of Pet Supplies Plus, is a national animal welfare organization dedicated to saving the lives of dogs and cats in America’s shelters and making the entire country no-kill. Best Friends runs lifesaving facilities and programs nationwide in partnership with more than 5,000 shelters and rescue organizations, and operates the nation’s largest no-kill animal sanctuary in Kanab, UT.

“Best Friends is incredibly grateful for our longstanding partnership with Pet Supplies Plus,” said Candi Maciel, Director, Corporate Partnerships, Best Friends Animal Society. “For the last 5 years, their support has helped us make strides toward a no-kill future, and we look forward to continuing this collaboration to save the lives of more homeless dogs and cats this year and beyond.”

Pet Supplies Plus has everything you need for your furry, scaly and feathery friends and offers a wide selection of natural and made-in-the-USA products. Pet Supplies Plus team members get to know their neighbors and pets by name at every store. Full-service grooming, self-serve pet wash stations and fresh bakery treats are also available in-store at many locations. To help keep your pets happy and healthy, neighbors can also fill pet prescriptions online and receive home delivery for quality medications and specialty diets. Whether shopping in-store or online, choosing local is easy. For more information, visit www.petsuppliesplus.com.

National Pet Retail Brands Highlight Success of TerraCycle Partnership

LIVONIA, Mich. — In recognition of Earth Day, national pet retail brands Pet Supplies Plus and Wag N’ Wash are marking a significant achievement: the recycling of 30.3 tons of plastic pet food, treat, and litter bag packaging—or the equivalent of three Tyrannosaurus Rex—through the Pet Supplies Plus and Wag N’ Wash Free Recycling Program. Together with TerraCycle, an international leader in innovative sustainability solutions, the partnership promotes sustainable business practices by offering neighbors a free and convenient solution to recycle any brand of pet food, treat, and litter bag packaging by utilizing dedicated recycling stations available in participating stores.

The Impact & How It Works:

• It’s estimated that the U.S. pet food industry produces 400 million tons of plastic waste yearly. Most pet food packaging is made from non-recyclable or hard-to-recycle materials, resulting in 99% of all pet food packaging being thrown away rather than recycled, and ending up in landfills or oceans.
• The partnership created an in-store recycling program that offers a free and convenient solution for neighbors to give this packaging a second life. Neighbors can drop off these items in a designated collection bin at their local participating Pet Supplies Plus or Wag N’ Wash.
• All pet food, treat, and litter bag packaging, as well as Pet Supplies Plus and Wag N’ Wash delivery bags, collected in-store are returned to TerraCycle to be shredded, cleaned and recycled into raw materials used to make new products.
• Since the partnership launched in 2023, more than 30 tons of waste have been prevented from ending up in landfills or incinerators.

“Our partnership with TerraCycle continues to highlight our commitment to sustainability, not just on Earth Day, but year-round,” said Chris Rowland, Chief Executive Officer of Pet Supplies Plus and Wag N’ Wash. “We are proud that our neighbors have supported this commitment and contributed to the success of the program. Together, we’re setting a new benchmark for environmental responsibility in the pet industry and making a lasting impact on our planet’s future.”

The franchise brands were the first in the pet retail industry to partner with TerraCycle, and have since educated neighbors nationwide on how they can reduce their carbon footprint through the in-store recycling program. Pet parents can learn more about which products can be recycled on the Pet Supplies Plus website and Wag N’ Wash website.

“This program shows how accessible recycling solutions can deliver real environmental impact,” said Tom Szaky, Founder and CEO of TerraCycle. “The Pet Supplies Plus and Wag N’ Wash Free Recycling Program gives pet owners a simple way to collect and recycle pet food packaging, keeping it out of landfills and incinerators—turning everyday habits into meaningful progress.”

Pet Supplies Plus has everything you need for your furry, scaly and feathery friends and offers a wide selection of natural and made-in-the-USA products. Pet Supplies Plus team members get to know their neighbors and pets by name at every store. Full-service grooming, self-serve pet wash stations and fresh bakery treats are also available in-store at many locations. To help keep your pets happy and healthy, neighbors can also fill pet prescriptions online and receive home delivery for quality medications and specialty diets. Whether shopping in-store or online, choosing local is easy. For more information, visit www.petsuppliesplus.com.

Each Wag N’ Wash location offers both a self-serve pet wash station and full-service grooming salon. In the self-serve pet wash area, neighbors are met with a self-wash attendant who provides aprons, towels, dry brushes, wet scrub brushes, shampoo, conditioner, and cologne spray. In the full-service grooming salon, neighbors work with our top-tier, professional groomers to provide full-service grooming, including nail trims, ear cleanings, and more. With services being a primary part of the business, each Wag N’ Wash also offers a variety of dog and cat products such as supplements, pet food, collars and leashes, toys, supplies and other unique goods. For more information, visit www.wagnwash.com.