Maintenance

Local owners Samantha Salomon and Facundo Scialpi bring their unique backgrounds and community-focused vision to southeastern Florida

BOCA RATON, Fla. — Zoom Drain, a leading operator of drain and sewer services, will expand its reach into Florida by opening a woman-led location in Broward County on March 5 as the country gets set to celebrate Women’s History Month.

Led by Samantha Salomon, a woman and first-generation immigrant, and her husband, Facundo Scialpi, Zoom Drain of Broward County will be located at 12075 NW 40^th Street, Unit No. 3, Coral Springs, Florida, and will offer around-the-clock residential and commercial services centered on drain and sewer cleaning, video inspections and repair.

“We want to redefine the plumbing service landscape with a focus on reliability, customer satisfaction, and giving back to the community,” Salomon said. “Opening this location is a testament to the American dream. My diverse professional background has not only prepared me for the challenges of business ownership but also instilled in me a deep commitment to our clients and community.”

Salomon, who has worked in construction management, and Scialpi, a successful commercial attorney and former assistant public defender, want to use their professional experiences to build a good rapport with their employees and create a favorable customer experience for their clientele.

The couple both immigrated to the United States as children. Scialpi was born in Buenos Aires, Argentina, but moved to Connecticut with his family when he was 3 years old before moving to Florida at 16 years old. Salomon was born in Valencia, Venezuela, and moved to this country at the age of 17.

“Our roots and journeys to the United States have profoundly shaped our values and aspirations,” Scialpi said. “This business is our way of contributing to the community that has given us so much.”

Salomon has a bachelor’s degree from The Art Institutes in Miami and a master’s degree in marketing from Florida International University. Scialpi has a bachelor’s degree in business administration from Florida International University in Miami and received his law degree from the University of Miami School of Law.

Salomon said she and Scialpi were drawn to the Zoom Drain franchise after reading about the company on franchising expert Brian Beers’ website.

“The choice to join the Zoom Drain franchise was influenced by the brand’s reputation and our desire to address the critical need for more skilled tradespeople in this community,” Scialpi said. “Since sanitation and plumbing are such an important part of a functioning community, we believe we can make a big impact by providing clients with this much-needed service. I support Samantha’s endeavors and want to help her succeed in bringing these services to Broward County.”

Zoom Drain focuses on everything from clogged sinks and bathtubs to main sewer line blockages and everything in between. Zoom Drain is available 24 hours a day, seven days a week, 365 days a year, and there’s never any additional cost for “off-hours” service such as nights, weekends, or even holidays.

Zoom Drain of Broward County serves residents of Coral Springs, Parkland, Boca Raton, Deerfield Beach, Fort Lauderdale, and Pompano Beach. For more information, visit https://www.zoomdrain.com/broward/.

Local owners HooiJin and Yeanmay Teng and Josef and Heather Shreve are close friends who share a vision for excellent customer service

SAN DIEGO — Zoom Drain, a leading operator of drain and sewer services, today announced the opening of its newest franchise in the San Diego area, which joins together close friends HooiJin and Yeanmay Teng and Josef and Heather Shreve as local owners who want to bring specialized drain and sewer services to Southern California.

The two sets of couples will open the doors to Zoom Drain of San Diego North County on Monday, March 4, as part of an entrepreneurial venture that has been in the making ever since the Tengs and the Shreves met at their Escondido church more than five years ago.

“All of our lives, Yeanmay and I have trained to work hard and produce results,” HooiJin Teng said. “We want to create a healthy culture at Zoom Drain of San Diego North County. We plan to grow this business into a high-revenue location by excelling in customer service.”

The Tengs, who are of Malaysian descent, moved to the San Diego area in 2012 and became U.S. citizens in 2021. HooiJin Teng has a bachelor of engineering degree from the University of Melbourne, Australia, and has spent most of his career in the corporate technology sector. Yeanmay Teng holds a bachelor of science degree in food science and management and has a sales and customer service history.

While the Tengs will serve as managing owners, they are joined in their Zoom Drain venture by the Shreves. Josef and Heather Shreve have a background in finance and bring a wealth of knowledge in finance and customer service to the Zoom Drain family.

Both couples are involved in the Escondido community and volunteer their free time at their church.

“The Escondido community is family-friendly and is one of the best communities in the world,” Yeanmay Teng said. We are proud to be able to serve the San Diego community through our Zoom Drain location.”

Zoom Drain provides around-the-clock residential and commercial services centered on drain and sewer cleaning, sewer pipe video inspections, grease trap maintenance, and more. The company focuses on everything from clogged sinks and bathtubs to main sewer line blockages and everything in between. Zoom Drain is available 24 hours a day, seven days a week, 365 days a year, and there’s never any additional cost for “off-hours” service such as nights, weekends, or even holidays.

Zoom Drain of San Diego North County serves Camp Pendleton, Carlsbad, Escondido, Poway, Oceanside, Ramona, San Diego, San Marcos, Valley Center, and Vista residents.

To learn more about Zoom Drain of San Diego North County, visit https://www.zoomdrain.com/san-diego-north-county/.

Local owners Nathan and Heather Merrill were drawn to the drain and sewer services company because of its positive company culture

PHOENIX — Zoom Drain, a leading operator of drain and sewer services, announces the opening of its newest franchise location in Phoenix’s East Valley on Feb. 19, and owners Nathan and Heather Merrill say they are happy to be members of a company dedicated to customer service and an energetic company culture.

“We wanted to become a part of a specialty trade business that would always be in demand and provide a vital service for the East Valley community,” Nathan Merrill said. “But Zoom Drain’s commitment to fast and focused customer service and their healthy company culture captured our attention. We like that as franchise owners, we’re backed by Zoom Drain’s extensive industry knowledge and experience.”

Before purchasing their new Zoom Drain location, Merrill worked for more than 14 years as an investment advisor and retirement planner. He spent more than 12 of that 14 years working for Fidelity Investments. He has a bachelor’s degree in economics from the University of Utah and has experience in business development, marketing, sales and account and operations management.

Heather Merrill has more than 15 years of experience as a project manager and program director for organizations in the technology, nonprofit, and legal markets. She holds a bachelor’s degree in Spanish from Brigham Young University.

Nathan Merrill believes the couple’s skill sets will help them make Zoom Drain Phoenix East Valley a success.

“We’ve made Pheonix East Valley our home for more than 12 years, and we love the people in this area,” he said. “That’s why we appreciate companies like Zoom Drain that have developed processes to prioritize customer service and build a positive company culture. Emulating these principles will result in a strong and loyal customer base.”

Zoom Drain provides around-the-clock residential and commercial services centered on drain and sewer cleaning, sewer pipe video inspections, grease trap maintenance, and more. The company focuses on everything from clogged sinks and bathtubs to main sewer line blockages and everything in between. Zoom Drain is available 24 hours a day, seven days a week, 365 days a year, and there’s never any additional cost for “off-hours” service such as nights, weekends, or even holidays.

Zoom Drain Phoenix East Valley serves Chandler, Gilbert, Mesa, Queen Creek and the surrounding areas.

To learn more about Zoom Drain Phoenix East Valley, visit https://www.zoomdrain.com/phoenix-east-valley/.

Local owner Allison McCarthy looks forward to serving the Katy community and surrounding area and plans to sponsor youth programs in her service area

HOUSTON — Zoom Drain, a leading operator of drain and sewer services, announced the opening of its newest franchise location in Houston today.

The new location will offer drain and sewer services focusing on the repair, maintenance, and installation of everything “below the drain” to area residents.

The new owner, Allison McCarthy, was drawn to the sewer and drain business because of its essential nature, and she discovered a need in her community.

“I recognized a crucial need in our area for this essential service and was immediately drawn to the innovative business model and the supportive Zoom Drain family,” said Allison McCarthy. “This area of Houston is growing and is full of young families. I am excited to be able to offer these services to our community.”

Allison is originally from Louisiana but has called Houston home since 2017. She attended LSU, where she received a bachelor’s in business management. As a certified court reporter, Allison has managed her own stenography business for the past 10 years. She is a mother to three young children and looks forward to sponsoring youth programs around her Zoom Drain location.

“If nothing else, my life experience and career have taught me that customer service is key,” said Allison. “I want our Zoom Drain technicians to be the bright spot in someone’s day – always being polite and understanding of our customers.”

Zoom Drain provides around-the-clock residential and commercial services centered on drain and sewer cleaning, sewer pipe video inspections, and more. The company focuses on everything from clogged sinks and bathtubs to main sewer line blockages and everything in between. Zoom Drain is available 24 hours a day, seven days a week, 365 days a year, and there’s never any additional cost for “off-hours” service such as nights, weekends, or even holidays.

Zoom Drain Houston serves Bellaire, Fulshear, Houston, Katy and the Richmond areas.

To learn more about Zoom Drain Houston, visit https://www.zoomdrain.com/houston/

The home service franchisor strengthens its franchising and industry knowledge with the addition of new board members

PHILADELPHIA — Zoom Drain, a leading operator of drain and sewer services throughout the United States, has appointed a new board member and two advisors to its board of directors in response to its rapid expansion in the franchising industry.

Zoom Drain President Ellen Rohr is assuming a key position on the board of directors which marks a significant step toward driving the franchise’s expansion. Her transition from president to this influential board role underscores her commitment to fostering growth and development within the growing organization.

The company also welcomes two additional accomplished franchising experts as advisors to the board. The appointment of Sherry Rose, CEO of Stellar Service Brands, and Jessica Wescott, COO/CFO of Stellar Service Brands, signify a strategic move to enhance the company’s leadership and commitment to advancing the franchise to even greater success.

“Zoom Drain is an attractive franchise opportunity, and we’ve grown rapidly over the past 18 months as a result of our outstanding franchise program,” said Zoom Drain CEO Jim Criniti. “We want to maintain the culture that attracted our remarkable franchisees to Zoom Drain, so I’m confident the franchising expertise the new makeup of our board brings will help us continue to expand strategically and with purpose.”

Rohr started in the home service industry as the wife of a plumber. She got involved in the company’s management after her husband’s business partner died. Later she became president of a home service company that she helped grow from zero to $40 million in franchise sales in less than two years. In 2016, she came to Zoom Drain with a plan to expand the Philadelphia-based company into a franchising powerhouse.

Rose has worked in the franchising industry for nearly 20 years, serving as the vice president for franchising and customer service for ServiceMaster Corporation before joining the Stellar Service Brands team in 2020, where she held the position of chief operating officer before being appointed as the CEO in January 2022.

Wescott has a long history working in franchising. She served as the vice president of development and finance for MOOYAH Burgers, Fries and Shakes and as the COO and CFO of the Fuzzy’s Taco Shop franchise. She joined Stellar in July 2022.

Zoom Drain began in 1995 after Criniti borrowed $3,000 from his mother-in-law to start the drain cleaning business. It launched its franchising program in 2015 and partnered with MPK Equity Partners in 2020 to help grow its franchising business. The company has added 48 new franchisees in 153 territories, for a total of 60 franchisees since 2021.

For more information about Zoom Drain, visit https://www.zoomdrain.com/.

The drain and sewer cleaning company has hired Joseph Schneeweis to develop and guide their rapidly growing franchise program

PHILADELPHIA — Zoom Drain, a leading operator of drain and sewer services throughout the United States, announced today that it has appointed longtime franchising management expert Joseph Schneeweis as vice president of franchise operations to lead the company through its next phase of growth.

Schneeweis comes to Zoom Drain after serving several years as the franchise operations manager of ServiceMaster Corporation, an umbrella franchisor with seven brands consisting of more than 3,200 franchisees across 4,600 locations.

“We’re excited to have Joseph join the Zoom Drain team,” said Zoom Drain CEO Jim Criniti. “The professional experience he brings from inside the franchising world will be integral to the development of our franchise operations. Joe’s consistent track record of building and managing franchisee programs will ensure that our franchisees have the systems, programs and communications they need to scale their businesses within the Zoom Drain system.”

Criniti said the company’s recent rapid growth necessitated the development of this new role with the organization, and Schneeweis is tasked with helping develop and guide Zoom Drain’s franchise program.

Schneeweis’s appointment will allow Zoom Drain President Ellen Rohr to complete her transition to a position on the company’s board of directors, where she can provide guidance as Zoom Drain continues its franchising expansion. Criniti, Rohr and partner Al Levi worked together to build the company into a powerhouse franchisor, adding 48 new franchisees in 153 territories over the past 18 months.

“We wouldn’t be who we are today without Ellen,” Criniti said. “Ellen is a big picture person. She is a visionary and her transition to our board of directors will be pivotal to the continued growth of our company.”

Schneeweis’s experience in the franchising industry is deep and varied. At ServiceMaster, he consulted with and managed more than 74 business owners who produced $48 million in annual revenue.

Before moving to ServiceMaster, Schneeweis served as the regional vice president of Clear Choice USA, a replacement window and window treatment company with more than 150 franchise locations across the United States and Canada.

“It’s exciting to be coming into the Zoom Drain family at this time of accelerated growth,” Schneeweis said. “This is a wonderful opportunity to put the skills I’ve learned with other franchising organizations to use in developing a program that will speak to the needs of our franchise owners while ensuring their experience within our organization is smooth and efficient.”

Zoom Drain began in 1995 after Criniti borrowed $3,000 from his mother-in-law to start the drain cleaning business. It launched its franchising program in 2015 and partnered with a private equity firm, MPK Equity Partners, in 2020 to help grow its franchising business.

For more information about Zoom Drain, visit https://www.zoomdrain.com/.

Trusted Name in Drain and Sewer Services Set to Support Local Property Managers, Contractors, Plumbers & Homeowners with 24/7, 365 Drainage Solutions

NEWARK, Del. — Zoom Drain – a leading operator of drain and sewer services – opened its first franchise location in the state of Delaware on Dec. 11. Located at 310 Ruthar Dr., Unit 6, Newark, DE 19711, Zoom Drain Delaware will proudly serve New Castle County and the surrounding counties of Kent and Sussex shortly. The Zoom Drain brand currently operates at over 58 locations nationwide.

The local owner of the new Zoom Drain location is Tim Miller, an experienced leader who spent the last 17 years in a variety of corporate roles focused on strategic growth. Working in strategy and corporate development positions for companies operating in diverse markets, Tim accumulated a wealth of experience to include time with a firm focused on sewer/drain inspection equipment manufacturing. He plans to leverage the analytical, financial, and team management skills he developed throughout his previous roles in his new Zoom Drain business in Delaware.

“Zoom Drain’s strategy to be a leading provider of a niche, but necessary, set of services within the broader home services market was very compelling to me and what initially led me to pursue the brand’s franchising opportunity,” said Miller. “I have strong confidence in the local team we’ve put together and am extremely excited to work in a business that does right by its customers and employees.”

Zoom Drain provides around-the-clock residential and commercial services centering on drain and sewer cleaning, sewer pipe video inspections, grease trap maintenance, and much more. From clogged sinks and bathtubs to main sewer line blockages, Zoom Drain utilizes five different drain cleaning machines and a custom hydro-jetter to tackle any sewage issue that arises. Customers include commercial property managers, contractors, plumbers, and homeowners needing immediate solutions to drain and sewage issues.

Zoom Drain prides itself on consistently providing swift, dependable service by expertly-trained specialists for emergency and planned maintenance service needs – everything that has to do with wastewater management. Zoom Drain is available 24 hours a day, seven days a week, 365 days a year, and there’s never any additional cost for “off-hours” service such as nights, weekends, or even holidays.

“We’re lucky to find franchisees like Tim, who have such a well-rounded understanding of team management,” said Jim Criniti, CEO of Zoom Drain. “We’re thrilled to see him expand our brand’s presence into Delaware for the first time.”

To learn more about Zoom Drain, visit www.zoomdrain.com/delaware

Trusted Name in Drain and Sewer Services Set to Support Local Property Managers, Contractors, Plumbers & Homeowners with 24/7, 365 Drainage Solutions

RALEIGH, N.C. — Zoom Drain – a leading operator of drain and sewer services – opened its newest franchise in Northwest Raleigh on Dec. 4. Currently, there are three Zoom Drain franchise locations in North Carolina, with 59 total nationwide.

The new location is owned and operated by Boone Adams. Adams and his family have spent the last 15 years in the great city of Raleigh. They are intrinsically connected to the city and are excited to provide essential, unparalleled drain and sewer services to the Raleigh area, including Wake Forest, Cary, Apex, and beyond.

Adams is a manager and entrepreneur with over 15 years of business experience. He spent most of his career in the technical management sector, where he flexed his management experience as the IT/business manager for a global support center with more than 150 technicians who serviced a client database of over 80,000. He also worked in logistics and divisions, focusing on brand identity and marketing, doubling annual returns in only two years. Boone holds a Bachelor of Engineering Degree and furthered his education at Capitol College in Laurel, Md., achieving a Master’s Degree in Information Systems and Business Management.

Adams was drawn to Zoom Drain’s unique, effective business model. He believes his customer service experience will prove invaluable during interactions with customers, business managers, and owners.

“Achieving success in a plumbing services business like Zoom Drain demands a synergy of technical proficiency and business acumen,” says Adams. “My background in business management has provided me with the essential foundational skills required, including financial management, marketing strategies, superior customer service, and effective strategic planning.”

Zoom Drain provides around-the-clock residential and commercial services centering on drain and sewer cleaning, sewer pipe video inspections, grease trap maintenance, and much more. From clogged sinks and bathtubs to main sewer line blockages, Zoom Drain utilizes five different drain cleaning machines and a custom hydro-jetter to tackle any sewage issue that arises. Customers include commercial property managers, contractors, plumbers, and homeowners needing immediate solutions to drain and sewage issues.

Zoom Drain prides itself on consistently providing swift, dependable service by expertly-trained specialists for emergency and planned maintenance service needs – everything that has to do with wastewater management. Zoom Drain is available 24 hours a day, seven days a week, 365 days a year, and there’s never any additional cost for “off-hours” service such as nights, weekends, or even holidays.

“We’re excited to welcome Zoom Drain Raleigh Northwest to our expanding family of service providers,” says Jim Criniti, CEO of Zoom Drain. “Boone and his team’s eagerness to bring their expertise to the Raleigh community underline their dedication to delivering reliable and consistent service through their world-class technicians. Zoom Drain’s core ethos revolves around customer satisfaction, and they remain steadfast in their commitment to delivering nothing less than the absolute best.”

To learn more about Zoom Drain Raleigh Northwest, visit https://www.zoomdrain.com/

Trusted Name in Drain and Sewer Services Set to Support Local Property Managers, Contractors, Plumbers & Homeowners with 24/7, 365 Drainage Solutions

RALEIGH, N.C. — Zoom Drain – a leading operator of drain and sewer services – opened its newest franchise in Southeast Raleigh on December 4. Located at 3262 S. Brightleaf Blvd., Zoom Drain Southeast Raleigh will proudly serve Southeast Raleigh and its surrounding communities in Goldsboro to South Raleigh Metro as well as Fuquay-Varina, Smithfield, Clayton, Garner, Knightdale, and Wilson. There are four Zoom Drain franchise locations in North Carolina, with 59 total nationwide.

The local owner of the new Zoom Drain location is Andrew Dixon. Dixon spent his professional career working in the mechanical and plumbing industries and brings a wealth of hands-on service plumbing experience to his new Zoom Drain business.

“My professional experience has given me insight into the day-to-day life of a service tech, and I intend on using this experience to provide our clients with the best service experience possible,” said Dixon. “Now, from a business owner’s perspective, I plan on building on the solid foundation of experience I already have as I learn the ‘Zoom way’ and begin servicing residents throughout Southeast Raleigh.”

Zoom Drain provides around-the-clock residential and commercial services centering on drain and sewer cleaning, sewer pipe video inspections, grease trap maintenance, and much more. From clogged sinks and bathtubs to main sewer line blockages, Zoom Drain utilizes five different drain cleaning machines and a custom hydro-jetter to tackle any sewage issue that arises. Customers include commercial property managers, contractors, plumbers, and homeowners needing immediate solutions to drain and sewage issues.

Zoom Drain prides itself on consistently providing swift, dependable service by expertly-trained specialists for emergency and planned maintenance service needs – everything that has to do with wastewater management. Zoom Drain is available 24 hours a day, seven days a week, 365 days a year, and there’s never any additional cost for “off-hours” service such as nights, weekends, or even holidays.

“We are fortunate to have found a franchise partner as experienced as Andrew to introduce our concept to Southeast Raleigh,” said Jim Criniti, CEO of Zoom Drain. “He has the full support of the Zoom Drain corporate team behind him as he grows and expands his business throughout the Southeast Raleigh market.”

To learn more about Zoom Drain Raleigh Southeast, visit https://www.zoomdrain.com/