InXpress

Global Shipping and Logistics Franchise Recognized for Strong Company Culture.

South Jordan, Utah — InXpress, the global business-to-business shipping and logistics franchise, was named in Franchise Business Review‘s first-annual “Culture100,” award-winners. InXpress was recognized for its unmatched company culture and included within The Top 100 Franchises, which received the highest ratings for leadership, mission, community, and overall franchisee satisfaction.

Company culture is one of the most important factors that contribute to ultimate franchisee satisfaction. It not only encourages improvement on system-wide performance, but inspires dedication and drives profits for franchisees. Franchise Business Review surveyed InXpress franchisees on 37 benchmark questions about leadership, franchise community, training and support, core values, franchise system, financial opportunity and self-evaluation to share their experience within the network. According to more than 70 percent of franchisees who participated, InXpress consistently offers a supportive community and positively innovates its procedures for the future.

“InXpress creates a collaborative environment that truly allows franchisees to make their business their own, while feeling immense support not only from our executive team but the community around them,” said Dustin Hansen, CEO InXpress of Americas. “From integrating the latest technology to providing the utmost quality services and leading with honest core values, we’re dedicated to improving the lives of our franchisees through every aspect of the business.”

InXpress promotes open communication amongst the leadership team and throughout the system. The global company is known of its ‘All-In,’ collaborative team mentality. InXpress ensures that each individual owner has the tools they need to become profitable while also proudly operating a business they genuinely enjoy. Among the brands that Franchise Business Review researched for top company culture, InXpress overall scored above average for its designated benchmarks. The common themes within the franchisee satisfaction summary report for 2019, was high satisfaction for clear vision, involvement and effectiveness from the leadership team, the franchisors commitment to honesty, integrity and the success of the franchise owners and the supportive culture among the franchisee community.

Franchise Business Review is an independent research firm that benchmarks franchisee satisfaction. This first-annual Culture100 award honors franchise organizations who designed, built, and maintained an outstanding company culture. InXpress was carefully chosen for its strong brand, effective communication, and trustworthy leadership.

Shipping and Logistics Franchise Expands Carrier Shipping Solutions for Small and Mid-Size Enterprises.

SOUTH JORDAN, Utah — InXpress, a shipping and logistics franchise with a network of almost 400 franchises in 14 countries, has expanded its service offering to now include UPS® shipping for companies based in the U.S. market. The enhanced domestic small parcel and international shipping options, which benefit from InXpress’ purchasing power, offer great value, visibility and personalized service mindful of both time-in-transit and money.

InXpress first started offering UPS® services to customers in 2004 in the UK. Being a customer-centered company, InXpress USA knew it could enhance the customer experience to offer the full-range of UPS® small parcel shipping services to help more small-to-medium size enterprises (SMEs) with vast shipping needs. No matter the time required to ship, frequency of shipments, volume, size, destination or need – InXpress can deliver on a personalized shipping solution.

InXpress customers will now have access to the following shipping options:

• UPS Next Day Air®
• UPS Next Day Air Saver®
• UPS 2nd Day Air® and UPS 3 Day Select®
• UPS® Ground and UPS® Standard Service to Canada
• UPS Worldwide Express®, UPS Worldwide Saver® and UPS Worldwide Expedited®

“InXpress has always been centered on helping bolster small-to-medium size enterprises around the world and we believe by adding to our robust shipping service offerings, we will strengthen and reinforce our commitment to entrepreneurs in need of immense shipping solutions,” said Dustin Hansen, CEO of InXpress Americas. “We don’t just want to accommodate customers, we want to evolve and provide the best-in-class support we can for our SME partners.”

InXpress franchisees are global shipping specialists who serve SMEs seeking strategic partners and cost-saving advocates, who provide shipping rates traditionally only available to high-volume clients. InXpress provides customers with real-time visibility, the ability to ship efficiently and a single local point of contact who will go the extra mile with one-stop-shop access to multiple carrier options. InXpress is the only non-asset authorized reseller company that can offer customers multiple shipping solutions through a global network of robust carrier partners.

InXpress Experiences Mid-Year Franchise Growth Due to Proficiency, Rise of e-commerce and Robust Industry.

SOUTH JORDAN, Utah — InXpress, a shipping and logistics franchise with a network of 400 franchises in 14 countries – helps small-to-medium size businesses ship 4.6 million packages a year. This year, efficient shipping has become even more essential for business owners due to supply chain challenges, overwhelmed carrier partners and an overall influx of ecommerce shipping needs.

InXpress is the DHL Express No. 1 reseller of 2019, and through the trusted global partnership, massive group buying power, and a reliable network of nearly 50 other carrier partners, franchisees are able to offer small and mid-size enterprises (SME) shipping rates traditionally only available to high-volume clients.

“It’s undeniable that there is a growing demand for discounted shipping services in the rapidly expanding e-commerce sector, resulting in franchise candidates researching InXpress,” said Christina Chambers, Executive Vice President, Franchise Development. “Fortunately, our franchisees who are trusted, knowledgeable partners for SMEs continue to serve as a reliable remote support system for all of their clients shipping needs and especially there to assist those facing pandemic-impacts.”

InXpress Americas awarded eleven franchise agreements and three transfer agreements for the first half of 2020. InXpress fills a unique hole in the marketplace, and will soon be able to assist more small-to-medium size businesses in need of solution-driven partners offering one-stop-shop access to multiple carrier options.

InXpress, named #188 on Entrepreneur Magazine’s 2020 Top Global Franchises list continues to see franchise prospects join with unique and varying backgrounds. One entrepreneur is joining InXpress after a decade of serving in the United States Marine Corps. Some are coming from corporate positions in accounting, sales and different leadership positions within start-up companies, while others have no sales-background but are self-driven, strategic and know the growth potential.

Some new franchisees have seen the financial freedom and success of others. For instance, Vijay Nalik is opening an InXpress in Tennessee, while his brother owns an InXpress in Australia. The transfer sales speak to the future selling option available to franchisees and the benefit of purchasing an established InXpress franchise with cliental built-in.

“Our clients, especially those in high-demand e-commerce verticals, rely on our global DHL partnership and widespread carrier connections,” said Kody Slade, InXpress Dallas franchisee and franchise development director. “As international specialists, we provide tailor-made courier and delivery options for customers. What sets InXpress apart from competitors is our franchisees’ superior account management and attentive personal touch.”

The InXpress franchise opportunity is attractive to self-starters because it allows owners to work anywhere in the world with no territory restrictions and no employee requirements. The work-from-home nature of the business, allows owners to launch with low-overhead and provide a needed service safely from the comfort of their home office.

As long as a prospective client is not already working with another InXpress franchisee, they can be presented with money-saving services that benefit their reoccurring shipping needs. Additionally, it’s a proven franchise model that allows entrepreneurs the flexibility to scale as they see fit. Franchisees can shift their business to industries experiencing an upward tick in shipping needs.

Shipping and Logistics Franchise Introduces User-Friendly Technology for Flexibility and Speed.

SOUTH JORDAN, Utah — InXpress, a global business-to-business shipping and logistics franchise has developed an in-house software platform, Webship+, to better serve its 30,000 customers worldwide. With a shipment every seven seconds, the company created its own intuitive global shipping software for user-friendly flexibility and in-house control to make future modifications.

When redesigning and creating its own easy-to-use online portal, the franchise factored in customer feedback and franchisee insight from the Brand Development Council. InXpress built Webship+ off of key existing features from its previous software, like the bulk upload tool, world-class AWS hosting, traffic light tracking system and easy integration with e-commerce platforms to save SMEs time, money and hassle.

“The enhanced system provides customers with greater flexibility in speed, a cleaner interface and additional features that make it easier for customers to do business with us,” said Paul Knott, chief operating officer of InXpress. “We help small-to-medium size businesses ship 4.6 million packages a year in 14 countries, and as volume grows, we are confident our software capacity will grow with our customers.”

Some of the customer-centric features Knott mentions include mobile access, accurate quote comparison based on real-time data, simple invoices and increased service availability.

From its founding, InXpress created a customer-service oriented culture and franchisees take pride in offering a more impactful user experience. Now more than ever, small-to-medium size enterprises need real-time visibility, help reducing costs, the ability to ship efficiently and a local contact who will go the extra mile with one-stop-shop access to multiple carrier options.

“InXpress franchisees focus on providing a true partnership with their customers, especially in times like this,” said Dustin Hansen, chief executive officer of InXpress Americas. “With our advanced proprietary platform our franchisees and customers have visibility into what’s available, fast quotes and the ability to quickly communicate with each other and eliminate the frustration of an overwhelmed 1-800 number.”

As an essential business, SMEs have real needs right now and its in-house technology positions InXpress to adapt with the customer needs. InXpress is committed to constant innovation to better serve and assist customers.