home services franchisor

Global franchisor selects site to expand staff and support its rapidly growing network.

WACO, Texas — Neighborly^®, the world’s largest franchisor of home service brands, today announced plans to open a second headquarters office in Irving, Texas.

The new office, which is slated to open in April 2021, will occupy 34,000 square-feet of the 500 E. John Carpenter Freeway office building located in the central, upscale Las Colinas/Irving submarket. Neighborly plans to move five out-of-state brands: Mr. Handyman, Molly Maid, Dryer Vent Wizard, Window Genie and Real Property Management, as well as expand its IT and Digital Marketing teams, to the new location.

“We’ve been looking for some time now for the right opportunity to open a new Neighborly hub in the North Texas area that is perfectly suited for the continued growth of our worldwide business,” said Mike Bidwell, President and CEO of Neighborly. “The City of Irving has already welcomed us with open arms, and we are excited that we will soon be able to call this community our second home.”

Neighborly will continue to maintain its Waco Headquarters office with this second headquarters giving Neighborly access to more franchise resources and a centrally located hub for national and international travel, both of which are especially attractive benefits to the global franchisor.

“Irving’s connectivity and accessibility to world-class talent make our community a top contender for business and were key factors in Neighborly’s real estate decision,” said Beth Bowman, President & CEO of the Greater Irving-Las Colinas Chamber of Commerce and the Irving Economic Development Partnership. “For this highly-reputable company to select our community as a headquarters site not only means quality job opportunities for our residents but it also is a further testament to the business-friendly environment Irving-Las Colinas offers. The Partnership is proud to welcome Neighborly and we look forward to engaging and integrating their workforce into the community.”

Following its 2021 opening, Neighborly plans for the new office to be occupied by at least 60 associates come December 2022. By the close of 2026, Neighborly projects that this new office will be home to more than 200 full-time associates, including both existing and entirely new positions.

“On behalf of the City of Irving, we are excited to welcome Neighborly and its nationally-recognized home service brands to our community,” said Mayor Rick Stopfer. “I am certain its workforce and executives will find our vibrant and dynamic city to be a premier business destination with quality amenities, diverse assets and a sophisticated pool of employee talent. I look forward to personally welcoming Neighborly to Irving-Las Colinas.”

For more information about Neighborly’s service brands visit www.neighborlybrands.com.

Neighborly’s third acquisition of 2020 grows franchisor to 27 service brands, with more than 4,300 franchises and nearly 1,000 associates across nine countries.

WACO, Texas — Neighborly^®, the world’s largest franchisor of home service brands, today announced the acquisition of ShelfGenie, a custom glide-out shelving solutions franchise headquartered in Atlanta, Georgia.

“The acquisition of ShelfGenie – the only nationwide franchise known for designing, building and installing custom pull-out shelving solutions into existing cabinets – furthers our strategy to ‘Own the Home’ through Neighborly’s home services,” said Mike Bidwell, president and CEO of Neighborly. “ShelfGenie’s high-quality service offerings and proven commitment to customer service make it an excellent complement to our existing portfolio of home service brands, providing an ideal opportunity for continued growth of the ShelfGenie franchise network and the Neighborly organization at-large.”

ShelfGenie was founded in 2000 in Richmond, Virginia, under the original name of Shelf Conversions. Since its 2008 rebranding and adoption of the franchise business model, the company has since grown its network to more than 50 franchise locations spanning 275 territories across the United States and Canada.

“As part of our organization’s Noble Purpose, our ShelfGenie franchise owners are committed to turning the frustration and pain points homeowners have throughout their homes into sources of joy and comfort,” said Andy Pittman, President of ShelfGenie. “It is through this dedication to our customers that we are projecting a record year in 2020 despite the challenges of an ongoing pandemic. Joining the Neighborly network will maximize our potential to achieve success in the years to come. I expect great things are in store for our franchise owners and their clients.”

As a result of this acquisition, ShelfGenie will now benefit from new tools for growth and enhanced exposure to Neighborly’s 10 million customers who rely on Neighborly brands for their home service needs.

“Since we began franchising ShelfGenie 12 years ago, our goals have always revolved around franchise profitability and continued growth,” said Barry J. Falcon, Board Chairman and co-founder of ShelfGenie. “Now under the Neighborly umbrella, our opportunity to exceed those goals is better than ever before. Through the continued leadership of Andy Pittman and now Mike Bidwell, the future looks bright for the entire ShelfGenie system.”

Boxwood Partners, a Richmond, Virginia, middle market investment bank, served as sell-side advisor to ShelfGenie for the transaction.

For more information about Neighborly’s service brands visit www.neighborlybrands.com.