Refresh Renovations is a global brand that began franchising in New Zealand in 2010. The company has since expanded to Australia, the United Kingdom and the U.S. By Cindy Charette
Refresh Renovations is a global brand that began franchising in New Zealand in 2010. The company has since expanded to Australia, the United Kingdom and the U.S.
Refresh Renovations offers custom home remodeling experiences for any project size or type. Its differentiated, high-end design process ensures on-time and on-budget dream renovations for its customers.
With its U.S. corporate headquarters located in Pensacola, Florida, this brand is strongly supported by its record of success.
“The top priority of the global Refresh team is to expand in the U.S.,” said Refresh Renovations North America CEO Paul English. “This year, Refresh has made the Franchise Times Top 400 list and Refresh Renovations U.S. scored an 80 on overall Franchisee Satisfaction Index (FSI) vs. the benchmark of 69 in the 2023 Franchise Business Review survey.”
The brand’s business model is highly scalable due to its lower entry fees and minimal operational costs, and no previous industry experience is required to get started. Also, because the labor is contracted, franchisees can hire additional subcontractors as they win new projects.
The company’s proprietary technology solution is integrated and customer-centric, which empowers franchisees to scale quickly at lower costs. This helps franchisees provide customers with a better experience, which then leads to repeat and referred business.
Franchisees are given local marketing opportunities and a website to attract customers. Refresh Renovations offers a range of national marketing campaigns, including videos, handouts and an annual Renovate handbook. These campaigns showcase each franchisee’s business in the best possible light, promoting higher growth and greater success.
The company provides three days of initial training and 16 weeks of onboarding. Franchisees also have the opportunity to share best practices with a collaborative group and receive one-on-one quarterly business reviews to help keep performance on track.
Refresh Renovations encourages candidates to participate in a discovery day in Houston, which provides them with the opportunity to meet the U.S. head office team, visit a job site and interact with franchisees. Candidates learn how Refresh Renovations equips franchisees with the necessary tools, resources, training and systems to establish a profitable design and build residential renovation business in the thriving U.S. market. Most importantly, to restate, candidates do not need any prior industry experience!
Cindy Charette