Refresh Renovations has provided life-changing opportunities to franchise owners from many different backgrounds and has transformed their careers, incomes and lifestyles. According to CEO of Refresh Renovations North America Paul English, the opportunities provided enable franchise owners, even those new to this industry, to manage their own successful renovation company. By Cindy Charette
Refresh Renovations has provided life-changing opportunities to franchise owners from many different backgrounds and has transformed their careers, incomes and lifestyles. According to CEO of Refresh Renovations North America Paul English, the opportunities provided enable franchise owners, even those new to this industry, to manage their own successful renovation company.
The company was founded in New Zealand in 2010 and then expanded to Australia and the U.K. before coming to the U.S.
“Refresh has perfected the business model and support systems prior to entering the U.S. market, which was always the plan simply given the size and opportunity of the U.S. residential renovation market,” stated English.
English also pointed out that even during the last recession and during the COVID-19 pandemic, Refresh Renovations experienced continued growth.
The company is in a unique position, as its franchisees can undertake any size or type of home renovation project, so the opportunities are unlimited. Given that the typical franchisee is new to the industry, the robust processes and systems enable them to not only generate their leads, but manage them through the complete design, estimation and build process, all with a high level of customer satisfaction.
Additionally, franchisees must have a subcontractor team working with them, whose members understand the value proposition of Refresh Renovations. The company has created a process in which it works very closely with the franchisee as part of the onboarding process, to help identify the best construction team for the business.
The company seeks out business-minded individuals with experience in management, leadership, team-building and customer service. By combining these traits with its innovative systems, processes and business/marketing support team, Refresh Renovations has developed a proven formula to attain a successful business.
Cindy Charette